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Table of Contents
Related Manuals for TickTalk 4
Summary of Contents for TickTalk 4
- Page 1 - Charge Your TickTalk 4 - Activate Your SIM - Insert SIM - Network Connection - Download The Parent App - Pair To Your TickTalk 4 - Edit Your Child’s Info - Phone Book Contacts - Approved App Users - Troubleshooting...
- Page 2 Thank you for choosing the TickTalk 4. We hope it brings your family happiness and peace of mind. For the best user experience, please read our user manual and do not hesitate to contact us if you have any questions.
- Page 3 COMPONENTS Hold down the POWER BUTTON for 5 seconds to turn your TickTalk 4 on or off. Hold down the SOS BUTTON for 5 seconds to automatically call your Emergency SOS contact. Quick tap the POWER BUTTON once then the...
- Page 4 COMPONENTS MICROPHONE SPEAKER Both the speaker and microphone are protected with IP67 WATER RESISTANCE for minor splashes and spills.
- Page 5 If your cord breaks, stop using immediately. Align the charging cord head onto the metal pins on the back of your TickTalk 4. You’ll hear a sound when your TickTalk 4 successfully begins to charge and will be fully charged HOURS.
- Page 6 GSM carrier on a REGULAR CELL PHONE PLAN with TALK, TEXT, and DATA. The TickTalk 4 is NOT compatible with wearable, digits, or tablet plans. TickTalk 4 Frequency Bands B1 B2 B3 B4 B5 B7 B12 B17 B66...
- Page 7 ACTIVATE YOUR SIM To activate your SIM, please visit www.myticktalk.com/pages/setup and select your SIM card provider to begin. For Red Pocket SIM users, we recommend the $10 PER MONTH plan to start. www.myticktalk.com/pages/setup...
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Page 8: Insert Sim
INSERT SIM Make sure your TickTalk 4 is before inserting your SIM. Using the included SIM lid opener, open the BACK COVER and slide the SIM card in from the side to insert. After closing the cover, confirm it COMPLETELY... -
Page 9: Network Connection
NETWORK CONNECTION Once your TickTalk 4 has successfully connected to your network, you’ll see a CONNECTED ICON on the top of the watch screen. Your watch will not work without a network connection. Why don’t I see the CONNECTED ICON? 1. - Page 10 DOWNLOAD THE PARENT APP Download Download for Android for iPhone Scan the QR code or search for TICKTALK 4 in the APPLE APP STORE or GOOGLE PLAY STORE. TickTalk Kids Smartwatch...
- Page 11 For safety reasons, the first person to pair with your watch will be ADMIN USER. Only the Admin User will be able to manage and approve SECONDARY USERS to communicate with your TickTalk 4.
- Page 12 PAIR TO YOUR TICKTALK 4 Go to your TickTalk 4’s settings and select PAIR ME to bring up your QR code. From your App, select PAIR MY TICKTALK 4 using your cell phone, scan the QR code on your TickTalk 4. Make sure your watch is...
- Page 13 App. You CANNOT call your TickTalk 4 until your watch phone number has been setup in your App. To add another TickTalk 4, click the PROFILE ICON on the top left corner and select ANOTHER TICKTALK. Once you pair multiple watches to your App, you can switch to different watches by selecting the watch name.
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Page 14: Phone Book Contacts
PHONE BOOK CONTACTS Click the CONTACTS ICON on the bottom left corner of your TickTalk App. You can add up to 53 PARENT-APPROVED CONTACTS who can call your child and your child can call. Here you can also save two... - Page 15 APPROVED APP USERS Invite trusted contacts to download the TickTalk App and pair with your TickTalk 4. Set individual access levels for each contact. Choose LIMITED ACCESS to allow them to VOICE CALLING, VIDEO CALLING IN-APP MESSAGING with your child.
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Page 16: Troubleshooting
TROUBLESHOOTING Watch Overheating The TickTalk 4 works exactly like a personal smartphone. However, with the smaller size of the watch, your watch temperature may increase with extended use. We have taken extreme precautions and also included heat insulation parts in the watch. We recommend removing the watch if the temperature increases or feels uncomfortable. - Page 17 TROUBLESHOOTING Unable to charge Please make sure the 4 pins of the wire are completely touching the base of the charging pins on your watch and try again. Why does the watch only show one watch’s location when I click the multi-tracker icon? If your children are close together or at the same location, your watch icons will overlap.
- Page 18 My watch is always offline and I have bad reception at home. Help! We recommend connecting to your home Wi-Fi if you have poor reception. Your TickTalk 4 will remember your Wi-Fi passwords and automatically connect when your child returns home.
- Page 19 Please remove your TickTalk periodically to allow the skin to breath. Keeping the TickTalk band clean and dry will reduce the possibility of any skin irritation. If your child experiences any redness, swelling, itchiness, or any other irritation or discomfort...
- Page 20 To charge your TickTalk, only use the included charging cable and 5V USB charger. A higher voltage may cause damage to the TickTalk 4 or other property. As a safety precaution, please only charge your TickTalk 4 under adult supervision.
- Page 21 If the product has quality issues within our 1-Year Warranty, contact us directly to repair or exchange. Defective products must be sent to TickTalk to obtain repair or exchange service. TickTalk is not responsible for transportation or return shipping costs of the replacement to the customer.
- Page 22 RETURN FOR REFUND If you are not satisfied with the product, you can return to us within 30 days of receiving for a full refund. We do not take responsibility for return shipping costs. Pre-authorization is required before sending in any unit for refund. All return products must be in brand-new condition, with original packaging including any manuals, cables, or included accessories.
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Page 23: Year Limited Warranty
VIDEOS FOR SETUP We have a full set of instructional videos to setup and use your TickTalk 4. Scan the QR code to watch now: www.myticktalk.com/pages/setup-videos 1-YEAR LIMITED WARRANTY Our customer support doesn’t end with your purchase. If you are not fully satisfied with your purchase, please contact us for a replacement or return. -
Page 24: Customer Service
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. © 2022 TickTalk Tech LLC. All rights reserved.
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