Collecting Electronic Signatures With Emanifest - Activant Eclipse Manual

Rel. 8.6.4 (Eterm)

Collecting Electronic Signatures with EManifest

As soon as a manifest has been downloaded to your Palm device, you can begin collecting
signatures for all deliveries on the manifest. Depending on settings in the Number of
Signatures/Barcodes Required On A Manifest control maintenance record, the manifest lists
individual orders or entire stops on the Palm device. You need to collect delivery-confirmation
signatures for each listed item.
On the Palm device:
• Display order information for all stops.
• Collect signatures to confirm delivery.
• Enter comments for deliveries when needed.
The Palm device saves all signatures and comments, which will be attached electronically to the
respective invoices and manifests upon upload.
If you cannot make all deliveries for the manifest, you can clear the undelivered stops from your
Palm. These stops can then be added to another manifest and downloaded to a Palm device.
For example:
You were unable to make all deliveries on the manifest today, and you do not work tomorrow.
Remove all unsigned stops and HotSync your Palm device with the Eclipse system to upload any
signed stops. The warehouse manager can add the undelivered stops to tomorrow's manifest,
which will be downloaded to the Palm device of tomorrow's delivery person.
To collect an electronic signature for a downloaded manifest:
1. On the Palm device, tap the Manifest icon to display the Shipping Manifest screen.
All downloaded manifest stops display.
Note: Tap the Single-Line/Multi-Line button to toggle between displaying one
line only for each manifest stop, or the stop number, delivery time,
company name, and address for each manifest stop.
2. Select the manifest stop that you need signed.
Note: If the Record current time as your time-in? dialog box displays, tap Yes to
select the stop. If you tap No, the system returns you to the Shipping
Manifest screen and you will need to re-select a stop.
The Order View screen displays with the delivery information.
• Tap the Details button to view a list of the orders and items on the delivery.
• Tap the Order button to return to the delivery stop information.
© 2008 Activant Solutions Inc. All rights reserved.
Signature Capture Suite
7