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Q & A
Q :
Can it be used every day?
A :
Yes, it can be used daily; however, do not use more than 3 times a
day, as it may cause the neck to feel uncomfortable.
Q :
Does higher the intensity of EMS the better on the effect?
Neck is a more sensitive area of the body, and the purpose of this
A :
product is to make you feel comfortable. Insist of using the high
voltage that exceeds the individual's intensity tolerance, it may
damage the muscle for this type of pain and discomfort. This is
absolutely wrong and should be prohibited.
Q :
Can I use this product during a cold or when I don't feel well?
A :
Performing EMS training with a poor health condition may cause
more burden on your body. It's recommended to take more rest
and use it after you've recovered completely.
Q :
There seems to be a feeling of cooling down during the usage.
A :
Yes, the human body will automatically adjust the temperature
sensation. When it adapts to the body temperature, the skin
surface nerves will have a dull feeling. You may try to push the
device closer to the neck and feel again.
Q :
During the usage, it seems that my blood pressure is abnormal
and feel uncomfortable.
A :
Perhaps you may be an unknown patient with the abnormal blood
pressure. We suggest that you should use it with caution, or
consult a doctor before using it.
Q :
Seems like the stimulation is not strong enough?
First check whether the conductive gel has been attached. Another
common situation when you use the EMS with the heating
function, the skin may be less sensitive to the current stimulation.
You can try to increase the EMS level to resolve this situation.
Q :
Can I use this product in the bathroom?
A :
Although this product do have certain level of waterproof;
however, the unknown humidity environment in the bathroom may
cause the unnecessary accidents. The use of this product in the
bathroom is prohibited.
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