Product features Thank you ver y much for purchasing the "neckare". This manual can provide you with complete product operation methods and safety usage info. Please read it carefully before use to ensure that you can fully enjoy the outstanding training effects from this product. The after-sales service warranty for “neckare”...
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Neckare product feature: ● EMS neck muscle strength training program. ● 850nm wavelength infrared function. ● The heating area warms up the part of cervical spine. ● Built in with the nature scene music for relaxation ● Made by the elastic materials that is comfortable to wear. ●...
Safety Precautions To ensure that the product is used correctly and safely, please read the instruction manual carefully before use. The precautions described in this manual are intended to ensure the safe and proper use of the product and to prevent injuries to yourself and others, or damage to property.
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Danger In the following cases, the use of this product is strictly prohibited • Implanted medical devices, such as a pacemaker • Medical electrical equipment used to sustain life, such as heart-lung machines • Wearable medical devices, such as EKGs WARNING Anyone with the following conditions should not use the product •...
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CAUTION Follow the precautions below when using the product. Failure to do so may result in an accident, electric shock, injury, damage, or soiling. • Do not heat the product itself or the gel sheet in a microwave or get it close to open flame. •...
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CAUTION please read the instruction below carefully before use. • During the usage process, if you’d like to remove or relocate this product, make sure to turn the power off first. • If you sense something abnormal with your skin or body, stop use immediately and consult your doctor.
Package content 1.Main device A. Main devicex1 2.Accessories B.Gel sheet x1 (2 PCS for left & right) C. Adaptor x1 D. Cable x1 E. Storage sheet x1 F. User manual/After sales service warranty x1...
Operation interface Heating area USB charging LED light interface Infrared output area Electrode area Music button Heat button EMS level down(-) EMS level up(+)/ Power button...
Preparation before usage 1.Charge the product. This product contains a rechargeable battery that still retain a small amount of power. It is recommended that you fully charge it before using it for the first time. Insert the charging terminal ● to the USB charging hole on top of the heating area, and plug the charger to the...
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2.Apply the conductive gel sheet before use The conductive gel sheet can evenly conduct the energy of the electrode area to the skin. It’s essential to paste the gel sheet to the conductive rubber before using it. Identify the direction of the protective film Understand the protection film have A &...
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Wearing on the neck After the conductive gel sheet has been attached (tear off the transparent film), pull the two ends of the body's elastic metal arm, and put it on the shoulder and neck from the rear end. At this time, please confirm the 2 electrode pads have been completely fit to the neck.
Basic operation of the product 1. Turn on the power Press and hold the + power button for 1.5 seconds, you will hear a long beep, indicating that it’s is powered on. After long pressing the + power key again for 1.5 seconds to hear a long beep, it’ll turn off the power.
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Turn on the heating function Heating with EMS function: Turn on the EMS function first. Press and hold the heat key for 1.5 seconds. After hearing a beep, heating function will be on; press and hold for 1.5 seconds again to turn off the heating function separately. You can use the heating function individually without the EMS function.
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After use 1.Remove the device After using it, slowly pull the body's elastic arm outward, and then pull it upwards (do not pull it directly away from the skin, as it may make the skin uncomfortable). To ensure the cleanness of the gel sheet, be sure to cover the ●...
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Cleaning and Maintenance 1.The maintenance of the device’s surface The surface of the device will gradually become dirty after repeated use. It is forbidden to use solvents to clean the surface of the leather. Please wipe it with a damp cloth, as the device is made with IP22 standards.
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3.Regularly renew your conductive gel If it’s not been used for a long time after it’s unsealed, or ● has been used for more than ten times, it should be replaced with a new conductive gel. The viscosity is weakened, and the adhesive surface ●...
Optional product 1.Purchase conductive gel sheet • Please contact our company or dealer for the purchase. • Be sure to use the conductive gel sheet that is dedicated for this product • Misuse of non-original conductive gel sheet may result in poor conductive effect on this product •...
Q & A Q : Can it be used every day? A : Yes, it can be used daily; however, do not use more than 3 times a day, as it may cause the neck to feel uncomfortable. Q : Does higher the intensity of EMS the better on the effect? Neck is a more sensitive area of the body, and the purpose of this A...
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Q : Can I use this product after applying lotion or body cream? A : Do not apply any skin care products to your skin. It may cause the adhesion of the conductive gel to decrease and damage the viscosity. Q...
TROUBLE SHOOTING Issue Cause Solution Battery exhausted Recharge the battery The power ailed to press the button Hold the + button down until fails to long enough the product beeps(1.5 seconds) turn on Being used in an environment Use in the recommended temperate that is too hot/cold range of 15 to 35 degree celsius Keep...
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Issue Cause Solution The protective film Peel off protective film (transparent) on the adhesive (transparent) surface (conductive gel) is not peeled off Not able to attach the Adhesive surface (conductive Please clean the surface of gel sheet gel) is dirty the conductive gel Gel sheet is damaged Please replace a new gel sheet...
Product and batter y disposal methods Please dispose the product properly in accordance with the local regulations. If the product is damaged or cracked, stop using it immediately and discard it. This product is equipped with a lithium battery. Be sure to remove the lithium battery when discarding it.
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Removing the lithium-ion battery 1. Please use neckare until it is completely inoperable (discharge the lithium ion battery). 2. Put a slotted screwdriver into the gap of the main body box, pry open the cover, and remove the battery from the base.
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The retention period of the performance parts for repairing is 5 years from the manufacturing date. contact us If you have any questions regarding to the after-sales service, please contact your vendor or Unipad customer service center. Customer Service Center 10am~18pm Excepts Saturday &...
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* If you have a different address from the warranty card, or your product is a gift from a person, your product can still be covered by this warranty from the dealers listed. If not, please contact UNIPAD Customer Service Center. In general, you may be charged on the following fees during the warranty period.