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Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing below,
visit support.BISSELL.com.
Problem
Airflow is
significantly reduced
Air purifier is making
unusual noise
Strange smell coming
from the air purifier
Air purifier will not
power ON
Note: Any other servicing should be performed by an authorized service representative.
10
Possible Cause
Filter is in protective plastic bag.
Fan speed is low.
Filter needs to be replaced.
Filter is in protective plastic bag.
Filter needs to be replaced.
Filter needs to be replaced.
Power outlet is defective.
Power cord is damaged.
Remedies
Remove filter from plastic bag and
reinstall. See page 5.
Press the + button to increase fan
speed.
Replace the filter. See page 9.
Remove filter from plastic bag and
reinstall. See page 5.
Replace the filter. See page 9.
Replace the filter. See page 9.
Plug the air purifier into a different
outlet.
Stop using the air purifier and
contact Consumer Care. Do not
attempt to repair.
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