Vissani DCM5QRWW Use And Care Manual page 13

Troubleshooting
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Moisture forms on outside of
cabinet
Lid won't fully close by itself
Slow starting time after being
off
Excessive frost buildup
Freezer external surface
temperature is warm
Louder sound levels whenever
the freezer is on
Higher sound levels when
compressor comes on
Popping or cracking sound
when compressor comes on
Bubbling or gurgling sound,
like boiling water
Moisture forms on inside
freezer walls
Odors in freezer
NORMAL OPERATING CHARACTERISTICS
These things are normal and do not indicate a need for service.
□ A warm cabinet exterior as the refrigeration system transfers heat from the inside to the outside through the exterior
cabinet walls.
□ The sound of the high-efficiency compressor motor.
Possible Causes
Not unusual during periods of high humidity. Wipe the surface dry.
The lid may not be seating properly, causing
cold air from inside the freezer to meet
warm moist air from the outside.
A package is holding the lid open.
The built-in overload protection.
The lid was left open.
Too frequent or too long lid openings.
Not unusual during periods of high humidity. Wipe the surface dry.
The external freezer walls can be as much
as 30°F (16.7° C) warmer than the room
temperature.
Modern freezers have increased storage
capacity and more stable temperatures.
They require a high-efficiency compressor.
The freezer operates at higher pressures
during the start of the ON cycle.
Metal parts undergo expansion and
contraction, as in hot water pipes.
Refrigerant (used to cool freezer) is
circulating throughout the system.
The weather is hot and humid, which
increases the internal rate of frost buildup.
The lid may not be seating properly.
The lid is kept open too long, or is opened
too frequently.
The interior needs to be cleaned.
Foods with strong odors are in the freezer.
What To Do
See Pre-Installation.
Move the package to a different location.
This is normal after being off.
Check to see if a package is holding the lid open.
Open the lid less often.
This is normal while the compressor works to
transfer heat from inside the freezer cabinet.
This is normal. When the surrounding noise level is
low, you might hear the compressor running while
it cools the interior.
This is normal. The sound will level off or disappear
as the freezer continues to run.
This is normal. The sound will level off or disappear
as the freezer continues to run.
This is normal.
This is normal.
See Pre-Installation.
Open the lid less often.
Clean the interior with a sponge, warm water and
baking soda.
Cover the food tightly.
13
Please contact 1-877-527-0313 for further assistance.
HOMEDEPOT.COM