Troubleshooting - Vissani DCM5QRWW Use And Care Manual

Troubleshooting

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Freezer does not operate The temperature control is set to OFF
Freezer starts/stops too
frequently
Freezer operates
too long
Noisy operation or
cabinet vibrates
Freezer temperature too
warm
Foods defrosting
Freezer temperature is
too cold
Possible Causes
position.
The freezer is unplugged.
The fuse is blown/circuit breaker is
tripped.
The lid was left open.
Too frequent or too long lid openings.
The temperature control is set too cold.
The lid was left open.
Too frequent or too long lid openings.
The temperature control is set too cold.
Inadequate air circulation space around
the cabinet.
The room or outside weather is hot.
The freezer has been disconnected
recently for a period of time.
Large amounts of warm or hot food have
been stored recently.
The floor may be weak, causing the freezer
to vibrate when the compressor is on.
The cabinet is not positioned solidly on
the floor.
The freezer is touching the wall.
The lid was left open.
Too frequent or too long lid openings.
The temperature control is set too
warm.
Large amounts of water or hot food may
have been stored recently.
The freezer has been disconnected
recently.
The temperature control is set to OFF
position.
The freezer is unplugged.
The fuse is blown/circuit breaker is
tripped.
The lid was left open.
Too frequent or too long lid openings.
The temperature control is set too cold.
What To Do
Turn the temperature control to a setting between 1 and 7.
Push the plug completely into the outlet.
Replace the fuse or reset the breaker.
Check to see if a package is holding the blid open.
Open the lid less often.
See about the operation of your freezer.
Check to see if a package is holding the lid open.
Open the lid less often.
See about the operation of your freezer.
See Pre-Installation.
It's normal for the freezer to work harder under these
conditions.
It takes 6-8 hours for the freezer to cool down completely.
Warm food will cause the freezer to run more until the desired
temperature is reached.
Check to make sure the freezer is located on a solid floor and
use shims, as needed, to level the unit.
See Pre-Installation. Use shims, as needed, to level the unit.
Level the freezer or move slightly. See Level Freezer.
Check to see if a package is holding the lid open.
Open the lid less often.
Turn the temperature control to a colder setting. Allow several
hours for the temperature to stabilize.
Wait until the freezer has had a chance to reach its selected
temperature.
The freezer requires 6-8 hours to cool down completely.
Turn the temperature control to a setting between 1 and 7.
Push the plug completely into the outlet.
Replace the fuse or reset the breaker.
Check to see if a package is holding the lid open.
Open the lid less often.
See Operation.
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