Related Manuals for Customatic THE INDEPENDENCE CUSIN01
Summary of Contents for Customatic THE INDEPENDENCE CUSIN01
- Page 1 Owner’s Manual __________________________________ Serial Number (Place your serial number here for ready reference)
- Page 2 LEGAL NOTICES / INTELLECTUAL PROPERTY Independence Beds, Inc. is the exclusive authorized reseller of The Independence® Bed by Customatic Technologies™, another innovative bedding product by PPJ, LLC, dba Customatic Technologies (“PPJ”). PPJ is the owner of the patents listed below, copyright in respect to this user manual, as well as the following trademarks which are licensed to Independence Beds, Inc.
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Page 3: Table Of Contents
TABLE OF CONTENTS Safety Precautions Parts List Installation Guide Wired Remote Control Guide Special Functions Troubleshooting Warranty and Registration... -
Page 4: Safety Precautions
Safety Precautions ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. ELECTRICAL SAFETY mattress from spills, stains, and fluids which are not covered under Always unplug this Independence bed from the electrical outlet the warranty. before any cleaning or maintenance of the bed. To safely disconnect, make sure all controls are in the off position, then IN-HOME USE ONLY remove the plug from the outlet. - Page 5 Safety Precautions scratching your floor. allow children to operate this bed without adult supervision. USER-SERVICEABLE PARTS LIFT WARNING This Independence bed is specifically designed to have no Do not sit on the head or foot sections while in the raised position, maintenance by you, the user.
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Page 6: Parts List
Parts List Before discarding any packing materials, check the Independence bed carton and make sure all items in the parts list are included. Wired remote Post bed leg (4) Knob screw (6)* Spring washer (4)* control (1)** Arm (2) Mattress (1) Mattress retainer (1) *** Arm bracket with spring release (2)**... -
Page 7: Installation Guide
Installation Guide IMPORTANT! • For safety reasons, the Independence bed must always be lifted by two (2) people; and the unit should always be on a flat surface before opening. • By default, your Independence bed is set to turn to the LEFT side of the person lying on it (or to the RIGHT side of the person standing at the foot of the bed facing it). - Page 8 Installation Guide Setting up the top part of the bed Open the shipping carton containing the top part of the bed and remove any smaller accessory boxes. Remove the strap holding the mattress bed retainer from under the top part of the bed. NOTE: Take note of the mattress retainer.
- Page 9 Installation Guide Setting up the bed mattress and attaching the mattress retainer Open the shipping carton containing the bed mattress and take out the bed mattress. Unzip the mattress cover to access the "loop" retainer anchors. NOTE: Keep the mattress cover open. Align the open ends of the retainer bar with the “loop”...
- Page 10 Installation Guide SETTING UP THE ELECTRONICS Lift the head section of the Independence bed manually to access the control box. NOTE: One assembly personnel can hold the head section up to allow the other personnel to access the control box. Cut the zip tie holding the rotation motor cable, DC power cable, and the two USB cables to the bottom part.
- Page 11 Installation Guide Plug the two USB cables to the ports with the USB icon on the control box. Lower the head section of the Independence bed carefully. NOTE: Make sure cables do not obstruct any Independence bed mechanisms. Plug the power cord into a working electrical outlet. The LED on the remote blinks slowly indicating a system reset in needed.
- Page 12 Installation Guide CHANGING THE DIRECTION OF THE BED ROTATION By default, the Independence bed rotates to the left side of the user lying on the bed. The rotation motor is placed on the bracket with the label "Turn Left". To change the direction of the rotation to the right, do the following after setting up your Independence bed.
- Page 13 Installation Guide CHANGING THE DIRECTION OF THE BED ROTATION (cont’d) Adjust the stopper and the center rotation mechanism. Rotate the center rotation mechanism slowly back towards the center. When the stopper comes into contact with the metal support tubing, slide it from the Rotate Left position to the Rotate Right position.
- Page 14 Installation Guide INSTALLING THE ARMRESTS Connect the two sections of the arm. Pull the spring release on the arm bracket as you insert the bracket into the arm. Insert a bolt through the hole beside the spring release on the arm assembly. Thread a washer and nut at the end of the bolt.
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Page 15: Wired Remote Control Guide
Installation Guide 6 To raise the armrest, do the following: Pull the spring release gently to unlock the armrest. While holding the spring release, rotate the armrest upward. Return the spring release. Make sure to insert it properly into its hole on the bracket to lock the armrest in place. Repeat the steps to lower the armrest, rotating it downward into position. - Page 16 Wired Remote Control Guide USING YOUR WIRED REMOTE CONTROL Head Position Adjustments (1, 2) • Press and hold these buttons to raise or lower the head section of the Independence bed. • These buttons can be used only when the bed is in Bed Mode. Foot Position Adjustments (3, 4) •...
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Page 17: Special Functions
Special Functions ACTIVATING THE EMERGENCY POWER DOWN FEATURE Your Independence bed supports the emergency power down feature when a power failure occurs. NOTES: • Install the 9V batteries in the power supply only during a power failure when the emergency power down function is needed. •... -
Page 18: Troubleshooting
Troubleshooting REMOTE CONTROL LED ERROR CODES On normal conditions, the LED light on your remote control lights up only when a button is pressed. As a safety feature, this LED light may flash continuously to indicate any issues with the Independence bed. Check the LED light behavior below to troubleshoot issues with your bed correctly: SYMPTOM SOLUTIONS... - Page 19 Troubleshooting In the event the Independence bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Check that the power cord is plugged into a working • The Independence bed does not respond when the remote is used. The remote electrical outlet.
- Page 20 Lubricate it by applying the grease with a cotton swab. Using a lithium or spray lubricant is recommended. (Lubrication can be obtained by contacting Customatic's Customer Care Center). When placing the lubricated pin, nut, bolt, or white bushing back onto the Independence bed, make sure there is a looser tightening on the nut.
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Page 22: Warranty And Registration
10-Year Period for Bed Frame: The warranty period is by Customatic for the specific product and installed by an 10 Years, prorated for the bed frame, defined as follows: authorized Customatic service provider; use of the product the metal structure of the Independence®... - Page 23 (see PRODUCT REGISTRATION below); warranty to the extent and in the manner provided herein. (2) identification of suspected defect and compliance with Customatic requests for documentation or other evidence of the defect, such as return of parts to Customatic, the cost of...
- Page 24 IF YOU EXPERIENCE ANY TROUBLE WITH YOUR INDEPENDENCE BED WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL: CUSTOMER CARE CENTER 1 (844) 815 9023 TheIndependenceBed.com...
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Who should I contact for service? I need to have the remote control and one USB cord replaced that were chewed through by a **** dog
Customatic provides service for the remote control and USB cord replacement for THE INDEPENDENCE CUSIN01.
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