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STRATOSPHERE
ADJUSTABLE BED FRAME
Owner's Manual
__________________________
Model Number:
This product and all our bedding products are covered by one or
more of the following issued and pending U.S. patents including
Nos. 7448100, D657157, D663542, D657158, D657156, 8209801,
8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT® 2018 CUSTOMATIC®
Serial Number: _____________________________
(Place your serial number here for ready reference)
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Summary of Contents for Customatic STRATOSPHERE
- Page 1 U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156, 8209801, 8209800, D663544, D663543 and other patents pending. Photos are for illustration purposes only. COPYRIGHT® 2018 CUSTOMATIC® Serial Number: _____________________________ (Place your serial number here for ready reference)
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Page 2: Table Of Contents
Table of Contents Safety Precautions Parts List Installation Guide Remote Control Guide Troubleshooting Warranty & Registration 05.09.2018... -
Page 3: Safety Precautions
Safety Precautions ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. ELECTRICAL SAFETY IN-HOME USE ONLY Always unplug this adjustable bed frame from the electrical This Adjustable Bed is designed exclusively for in-home use. outlet before any cleaning or maintenance of the bed frame. To safely disconnect, make sure all controls are in the off position, HOSPITAL DISCLAIMER: It is NOT designed for hospital use and is NOT designed to meet hospital standards. - Page 4 Safety Precautions RADIO FREQUENCY IS 433.92 MHZ damage your adjustable bed and void your warranty. FCC compliant device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This SMALL CHILDREN AND PETS WARNING device may not cause harmful interference, and (2) this device Immediately dispose of all packing materials as it can pose a must accept any interference received, including interference...
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Page 5: Parts List
Parts List Before discarding any packing materials, check the adjustable bed frame carton and verify all items in the parts list are included. Remote control (1) AAA batteries (3) Post bed leg (6) Allen key wrench (1) M10 screws (8) Center leg bracket (2) Side rail bracket (2) Motor pin (4) -
Page 6: Installation Guide
Installation Guide NOTE: For safety reasons, lifting of the adjustable bed frame must always be performed by two (2) people; and the unit should always be on a flat surface before opening. Setting up your adjustable bed frame Lift the bed frame unit out of the shipping carton carefully, and put it on a flat floor. - Page 7 Installation Guide Installing the lift motors With the label "Facing Ground" on top, mount the head lift motor to the head section of the bed frame. Secure the head lift motor to the bed frame using the motor pin and the motor clips. Repeat steps 1 and 2 to install the foot lift motor on the foot section of the bed frame.
- Page 8 Installation Guide Install batteries in the remote control. The remote buttons should light up. Remove and extend the power cord from the frame. Plug the power cord into a working and grounded electrical outlet. NOTE: For optimal safety, using a surge protector (not included) is highly recommended.
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Page 9: Remote Control Guide
Remote Control Guide Using your remote control Remote LED Light On/Off (1) Press this button to activate the LED light at the back of the remote control (12). Massage On/Off (2) Press this button to activate the massage feature on the head and foot sections of the bed. Massage Intensity (7) Press this button to gradually increase or decrease the intensity of the massage vibration. - Page 10 Remote Control Guide Rest (3) Press this preset button to adjust the head and foot sections of the bed into a comfortable rest position. TV/PC (4) Press this preset button to raise the head and foot sections of the bed into an ideal position for watching TV, reading a book, or using a laptop or smart device.
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Page 11: Troubleshooting
Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Make sure the remote control is paired with the bed • The adjustable bed frame does not respond when the remote is used. frame. - Page 12 Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Check the batteries in the remote control. Replace • Head or foot lift function has minor interference during operation. with new batteries, if necessary. Make sure that you are following the duty cycle of the •...
- Page 13 Remove nuts, bolts, and white bushings. Lubricate them by applying the grease with a Q-tip. (Lubrication can be obtained by contacting Customatic's Customer Care Center). When placing lubricated nuts, bolts, and white bushings back onto the adjustable base, make sure there is a looser tightening on the nut.
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Page 14: Warranty & Registration
THE PRODUCT are not the original purchaser of this product, you take “as is” and “with all faults.” If you did not purchase this CUSTOMATIC® YEARS 1 THROUGH 5: FULL COVERAGE OF PARTS AND LABOR System directly from CUSTOMATIC or an Authorized Dealer, we... - Page 15 550 Crescent Blvd., Gloucester City, NJ 08030 You can also register online at www.customaticbeds.com. Repairs to or replacement of the CUSTOMATIC® System or its OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE components under the terms of this Limited Warranty will apply...
- Page 16 POWERED BY IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL: CUSTOMER SERVICE TOLL FREE NUMBER 1-720-458-5955 Please have your receipt ready and available. THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!
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