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FAQ
What devices can I control with the smart plug?
You can control lights, fans, humidifiers, portable heaters, and any other small home
appliances.
What do I do if the smart plug is not connecting to the Kogan SmarterHome™ app?
• Unplug the smart plug from the power supply.
• Insert the smart plug back into the power supply, switch on the socket and hold the
power button for 5–10 seconds until the power indicator starts flashing rapidly.
What do I do if the smart plug is not able to share or connect to Amazon Alexa?
• Tap the menu button on the interface of the smart plug, then tap 'Reset to factory
setting' to reset the smart plug.
• Reconnect the smart plug to the Kogan SmarterHome™ app then connect with
Amazon Alexa.
How do I remove the smart plug from the Kogan SmarterHome™ app?
• Tap the smart plug on the device list in the Kogan SmarterHome™ app then tap the
menu button in top right corner of the screen and remove the smart plug.
• Alternatively, press and hold the smart plug on the device list in the Kogan
SmarterHome™ app to remove.
SPECIFICATIONS
Dimensions
For socket-outlets
Energy monitoring
USB
Wi-Fi standard
Radio frequency
Security
Operation temperature
18
100 x 43.5 x 28.8mm
240VAC, 50–60Hz, 10A
Yes
x1 USB-A, x1 USB-C, 5V
802.11b/g/n
ISM BAND, 2.412–2.484GHz
WEP, WAPI, TKIP, AES
-20˚C–70˚C
⎓
2.0A (total)
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