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Thank you for choosing our product. The Hawk DT200 Money Counter is the perfect solution for a fast, accurate and reliable Manual Mixed Denomination Value Counter. We recommend reading thoroughly all the information stipulated in this manual in order to make the best use of this product.
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Important safety instructions Warning Keep the machine away from heavy humidity and high temperature as it may prevent it from working properly. Use only the same type and rating fuse when replacing an old one. Using an incorrect fuse rating may cause a potential fire hazard. Do not drop conductive objects into the machine to prevent internal short circuits.
CONTENT SAFETY PRECAUTIONS INSTRUCTIONS BEFORE THE OPERATION • Getting started • unpacking • installation • notes selection OVERVIEW OF THE PRODUCT • main parts • main display FEATURES AND SPECIFICATIONS COUNTING OPERATION • Getting started • Operation modes • Counterfeit detection Functions •...
Safety precautions PLEASE READ CAREFULLY AND UNDERSTAND ALL THE SAFETY INSTRUCTIONS. This product should not be exposed to: – Shaky or vibrating surface. – High temperature including but not limited to strong sunlight, radiator or heater register. It should not be placed in a built-in installation unless properly ventilated.
Instructions before the operation Package content DT200 Money Counter User Manual Power Cord (type B) Maintenance Kit Warranty Activation Card UNPACKING After unpacking the machine, please store the box and the packing material for future use. Failing to ship the machine back in its original machine box, Styrofoam and packing material will void the machine’s warranty.
Check for foreign objects mixed up with the notes like paper clips, rubber bands, pieces of paper, etc. For more info on how to ensure a trouble-free counting operation, please check out our Hawk DT200 Channel on youtube.com/deteckusa and Support Portal on deteckusa.reamaze.com Contact Us support@deteckusa.com...
OVERVIEW OF THE PRODUCT Main parts Control Panel Impellers - Transports counted notes into the stacker Stacker Tray - Holds the counted notes Stacker Sensors - Signals presence of notes in the stacker Hopper Sensors - Signals presence of notes in the hopper Hopper Tray - Notes Stage Carry handle - Used to carry the counter Contact Us...
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Main parts Power switch - Turns the power on and off LAN Port - External LED display or Printer connection port Feeding Gap adjustment screw - adjusts notes feeding gap Power outlet & fuse - to connect the power cord Note: In case the machine is not having an accurate counting operation or displaying errors, adjust it as referred in the Thickness Wheel Adjustment Procedure (Feeding Gap) section.
Main Display BUTTONS SHORT PRESS LONG PRESS Switch between USD / EUR / Turn off beep Count Mode Toggle between counterfeit Turn all Counterfeit detection detection methods UV and MG and DD Toggle ADD Function Access Menu 1. BATCH 100 2.
FEATURES AND SPECIFICATIONS Dimensions (WxDxH): - 11.6 x 9.8 x 7.2” (29.4 x 24.9 x 18.3 cm) Package (WxDxH): - 12.6 x 11.3 x 7.8” (32 x 28.8 x 20 cm) Net Weight 11 lbs (5 kg) Gross Weight 14.1 lbs (6.4 kg) Counting speed up to 1300 notes / minute Screen display...
2. Operation Modes For more info on how to ensure a trouble-free counting operation, please check out our Hawk DT200 Channel on youtube.com/deteckusa 2.1 Count Mode Once the machine is turned on, it defaults to counting mode. Under this mode, the Counterfeit detection functions are switched on.
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After each count, the quantity of notes will be displayed on the screen. Remove the counted notes from the stacker and place more bills into the hopper. The screen will clear itself of the previous count before the machine starts counting the new stack.
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After selecting the desired denomination, load the bills to be counted into the hopper. Ensure that the denomination of the bills matches the selected denomination. The DT200 counts the stack, displays the total value and shows the number of bills counted on the screen.
To activate this mode, enter the VAL Count mode and press the ADD button. The ADD indicator will appear on the screen. Press the VAL button until the desired denomination is displayed on screen. The denomination may be changed at any time by pressing the VAL button or the UP and DOWN arrows.
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indicator will blink (alerting the user the presence of a suspicious bill). To clear the error, remove the suspicious note from the top of the stacker (last note counted), press "START" button to resume the count. The counterfeit bill will not be added to the count. 3.3.
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"START" button to resume the count. The counterfeit bill will not be added to the count. 4. Printing The DT-200 is compatible only with DETECK Printers. You can connect the printer through the LAN Port located on the back of the machine.
If the problem persists, please contact our support team for advice on further troubleshoot steps at support@deteckusa.com For more info on how to ensure a trouble-free counting operation, please check out our Hawk DT200 Channel on youtube.com/deteckusa and Support Portal on deteckusa.reamaze.com Contact Us support@deteckusa.com...
Once the stuck notes are removed, press start to resume the count. For more info on how to ensure a trouble-free counting operation, please check out our Hawk DT200 Channel on youtube.com/deteckusa 7. Factory Reset When the machine is turned on, hold the CLR button for 3 seconds until you hear a "beep"...
For more info on how to perform the maintenance procedure, please check out our Hawk DT200 Channel on youtube.com/deteckusa and Support Portal on deteckusa.reamaze.com CLEANING ROUTINE: Perform the following steps on a daily basis: Turn Off the machine when not in use.
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Troubleshooting Check out our Support Portal by visiting the following link: deteckusa.reamaze.com In case the machine is not having an accurate counting operation, proceed as follow: – Ensure that the notes are placed orderly in the hopper. – Check the counting sensors for dust or any other kind of malfunctioning source.
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Counterfeit Detection Alerts If you are experiencing repetitive counterfeit detection errors during the count, we recommend adjusting the sensitivity levels. Please contact our tech support team if you need any assistance at support@deteckusa.com Code Possible Cause Solution – Suspicious note by UV detection. –...
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How to access the Sub-Menu: Press and hold the ADD button for 3 seconds. Press the Batch button to change Sensitivities (UU,NNG,DBL,DD). Default value is 5. Press the Up (+) or Down (-) key buttons to choose the desired sensitivity level (range from 0-9). Press the "START"...
This DETECK product is warranted to be free of defects in materials and workmanship for one (1) year after the date of purchase. Please ensure you activate your warranty by visiting our website: https://deteckusa.com/warranty These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by the consumer.
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If defective, the product will be repaired or replaced at DETECK’s option, at no charge. If defective, the product will be repaired or replaced at DETECK’s option, at no charge.
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If you need to contact Deteck Technical Service Center, please have the following information with you: • Product Model: Located on the back side of the machine • Serial Number: Located on the back side of the machine • Nature of the problem: What happened, and when did it happen? Did the machine display an error message? •...
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