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DAT Tape Drive Reference
Guide
Reference Guide
Second Edition (February 2000)
Part Number 155452-002
Compaq Computer Corporation
Compaq Confidential – Need to Know Required
Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on
equipment section
Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM

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Summary of Contents for Compaq DDS-2 4/16-GB

  • Page 1 Second Edition (February 2000) Part Number 155452-002 Compaq Computer Corporation Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation.
  • Page 3: Table Of Contents

    Novell NetWare ....................... 2-3 ASPI Support....................2-3 Compaq Tru64 UNIX ....................2-4 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 4 Chapter 3 Operating the DAT Drive Front Panel ....................... 3-2 Front Panel LED Indicators ..................3-3 Importance of using Compaq-Approved Cassettes ..........3-4 Loading and Ejecting a Cassette ................3-4 Loading a Cassette .................... 3-4 Ejecting a Cassette .................... 3-4 Forcing the Ejection of a Cassette................
  • Page 5 Resolving Operating Problems ................5-8 Correcting Intermittent Failures................5-8 Upgrading Firmware....................5-9 Upgrading the Firmware by Cassette for all Computers........5-9 Upgrading the Firmware Using Options ROMPaq for Compaq Intel-based Computers....................... 5-10 Appendix A Agency Notices Regulatory Compliance Identification Numbers .............A-1 Federal Communications Commission Notice ............A-1...
  • Page 6 DAT Tape Drive Reference Guide Index Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 7: About This Guide

    When you are instructed to enter information, type the information and then press the Enter key. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 8: Symbols In Text

    Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section...
  • Page 9: Rack Stability

    If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 10: Compaq Technical Support

    Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com. Be sure to have the following information available before you call Compaq:...
  • Page 11 About This Guide xi In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: DAT Tape Drive Reference Guide Comments: new notice page & revised symbols on equipment section Part Number: 155452-002 File Name: front.doc Last Saved On: 2/18/00 5:43 PM...
  • Page 12: Overview Of The Dat Drive

    Chapter Overview of the DAT Drive The Compaq DAT tape drive is a high-capacity data storage device that uses DAT (Digital Audio Tape) technology. The tape drive provides low-cost, reliable data protection for entry-level servers, workstations, and computers. With a backup software application it can provide up to a 2:1 compression ratio of data storage.
  • Page 13: Disaster Recovery Feature

    Disaster Recovery Feature Your new tape drive supports Disaster Recovery (DR) provided by various Compaq approved tape backup software vendors. With a few simple steps, your new tape drive becomes a bootable device that will boot your server and perform an automatic system backup from a DDS4 tape cartridge.
  • Page 14: Projected Duty Cycle

    DDS format, ensuring backward compatibility with uncompressed cassettes. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 1 Overview.doc Last Saved On: 3/14/00 5:01 PM...
  • Page 15: Cassette Specifications

    1-4 Compaq DAT Drive Reference Guide Cassette Specifications Only data-grade Digital Audio Tape (DAT) cassettes with the official DDS logo are supported for use with the Compaq DAT tape drive. Table 1-2 Cassette Specifications DDS-2 Cassettes DDS-3 Cassettes DDS-4 Cassettes...
  • Page 16: Life Expectancy Of Cassettes

    Data Compression The Compaq DAT drive ships from the factory with data compression enabled for writing. The drive is equipped with onboard DDS-DC hardware, using the Data Compression Lempel Ziv (DCLZ) algorithm. In this mode, data is always compressed when writing to the cassette, but the drive is capable of reading both compressed and uncompressed cassettes.
  • Page 17 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 1 Overview.doc Last Saved On: 3/14/00 5:01 PM...
  • Page 18: Installing The Software Drivers

    Soft Solaris Intel Platform Edition Banyan VINES Device Drivers Drivers for Intel-based systems are located on the Compaq SmartStart and Support Software CD, the Support Software Diskettes, and the Tape Drive Supplemental Driver CD in the Storage Management Solutions package that came with the tape drive.
  • Page 19: Microsoft Windows Nt

    Compaq SmartStart and Support Software CD and Support Software Diskettes that are shipped with all Compaq Intel-based computers. The Support Software can also be downloaded from the Compaq website. The tape device driver is located on the Tape Drive Supplemental Driver CD or with the operating system. Refer to...
  • Page 20: Novell Netware

    Wide-Ultra SCSI Ultra-2 SCSI Be sure to load the drivers in accordance with the Compaq controller being used. There are additional driver issues if you wish to use applications requiring the Advanced SCSI Programming Interface (ASPI) support. For more information see the following section.
  • Page 21: Compaq Tru64 Unix

    If the Tru64 UNIX system does not have a DDR entry to identify the DAT tape drive, the system defaults to a generic SCSI device and to the default settings of the tape drive. The minimum supported version of Tru64 UNIX for Compaq DAT tape drives is version 4.0D or later. OpenVMS The OpenVMS operating system uses Dynamic Device Recognition (DDR) which allows the operating system to recognize the DAT tape drive.
  • Page 22: Sco Openserver

    Compaq SmartStart and Support Software CD and Support Software Diskettes that are shipped with all Compaq Intel-based computers. The Support Software can also be downloaded from the Compaq website. The tape device driver is located on the Tape Drive Supplemental Driver CD or with the operating system.
  • Page 23: Configuring The Scsi Id For Sco Openserver

    ID, bus, and LUN values. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 2 Installing Software Drivers.doc Last Saved On: 2/10/00 10:03 PM...
  • Page 24: Sco Unixware

    Installing the Software Drivers 2-7 SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. The stp driver is built into SCO UNIX. Consult the SCO System Administrator’s Guide for directions on how to configure the SCSI tape driver.
  • Page 25: Sun Solaris Intel Platform Edition

    The required driver is CPQNCR. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 2 Installing Software Drivers.doc Last Saved On: 2/10/00 10:03 PM...
  • Page 26: Banyan Vines

    “Compaq Wide-Ultra SCSI Controller” driver. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 2 Installing Software Drivers.doc Last Saved On: 2/10/00 10:03 PM...
  • Page 27 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 2 Installing Software Drivers.doc Last Saved On: 2/10/00 10:03 PM...
  • Page 28: Operating The Dat Drive

    Cassette handling and storage Disaster Recovery procedures Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 29: Front Panel

    NOTE: The power LED and power button are not on the internal unit. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 30: Front Panel Led Indicators

    Legend: LED Flash LED display Symbol Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 31: Importance Of Using Compaq-Approved Cassettes

    Compaq-Approved Cassettes Compaq-approved cassettes are thoroughly tested to meet high-quality standards. Before Compaq recommends a cassette, the quality and reliability of the magnetic media and the cassette are evaluated. Do not use unapproved cassettes because they may not be compatible with Compaq tape drives.
  • Page 32: Forcing The Ejection Of A Cassette

    Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 33: Write-Protecting A Cassette

    20 percent to 40 percent relative humidity. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 34: Disaster Recovery Procedures

    Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 35: Exiting The Disaster Recovery Mode

    CDRoms, etc. This action takes you out of the DR mode. For Questions Regarding Disaster Recovery All questions regarding disaster recovery should be addressed to the Compaq approved Disaster Recovery software vendor who supplied your system software. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: chapter 3 Operating the DAT Drive.doc Last Saved On: 3/14/00 5:14 PM...
  • Page 36: Cleaning The Dat Drive

    Regular backup schedule with backup media stored off-site Routine tape drive maintenance Compaq tape drives are designed to operate reliably under worst case conditions; however, they require simple routine maintenance to operate efficiently. Regular cleaning is the most essential step in properly maintaining a tape drive and preventing errors.
  • Page 37: Errors Resulting From Cleaning Neglect

    Not all tape drives require the same frequency of cleaning to keep them operating efficiently. Factors such as the design of the tape drive and the quality of the cassette media used for backups also affects cleaning frequency. For more information on cleaning Compaq tape drives, refer to the Compaq website http://www.compaq.com...
  • Page 38: Cleaning Recommendations

    Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 4 Cleaning DAT Tape Drives.doc Last Saved On: 2/7/00 10:02 AM...
  • Page 39: Tape Drive Cleaning Procedure

    The cleaning cassette typically has a life of 30 cleaning cycles. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 4 Cleaning DAT Tape Drives.doc Last Saved On: 2/7/00 10:02 AM...
  • Page 40: Troubleshooting The Dat Drive

    The power and SCSI signal cables are connected correctly and the controller is seated properly. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 41: Software

    If the software problems meet the above conditions, try reinstalling the tape drive software. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 42: Installation Troubleshooting

    Use AlphaBios to verify and/or correct the adapter configuration. continued Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 43 System Configuration Switch Actual Switch Settings Settings ADDR ADDR Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 44: Compaq Intel-Based Computer Troubleshooting

    6. Replace the cables, tape drive, and finally, the controller. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 45: Sco Openserver Systems

    (NSSD) diskette, which was supplied with your workstation, server, or tape drive for troubleshooting information. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 46: Compaq Alphaserver Troubleshooting

    Refer to the AlphaServer user manual for additional information. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 47: Resolving Operating Problems

    If the DAT tape drive worked previously but now does not, try the following: 1. Clean the tape drive. 2. Run the tape drive option of the Compaq Diagnostics Utility (Compaq Intel-based computers only). 3. Determine what has changed in the system since the last tape backup.
  • Page 48: Upgrading Firmware

    IMPORTANT: To obtain a firmware upgrade cassette, contact a Compaq authorized service provider. The Compaq DAT tape drive allows you to upgrade the firmware using a firmware upgrade cassette. Follow the steps below to complete the firmware upgrade. The process will take at least 3 minutes to complete.
  • Page 49: Upgrading The Firmware Using Options Rompaq For Compaq Intel-Based Computers

    NOTE: This procedure will only work on Compaq Intel-based Computers. For Compaq AlphaServers see “Upgrading the Firmware by Cassette for All Computers.” The Compaq DAT tape drive firmware can be upgraded by downloading the Options ROMPaq Utility from Compaq’s website ( www.compaq.com ) or by creating a diskette from the Compaq SmartStart and Support Software CD.
  • Page 50 10. Remove the Options ROMPaq diskette and reboot the computer. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Chapter 5 Troubleshooting.doc Last Saved On: 2/10/00 10:11 PM...
  • Page 51: Agency Notices

    Numbers For the purpose of regulatory compliance certifications and identification, your DAT tape drive is assigned a Compaq Series Number. The DAT tape drive series number can be found on the product label, along with the required approval markings and information. When requesting certification information for this product always refer to this series number.
  • Page 52: Class B Equipment

    Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Appendix A FCC Regulatory Notices.doc Last Saved On: 2/7/00 10:05 AM...
  • Page 53: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Canadian Notice (Avis Canadien)
  • Page 54: Japanese Notice

    A-4 Compaq DAT Drive Reference Guide Japanese Notice Taiwanese Notice Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Appendix A FCC Regulatory Notices.doc Last Saved On: 2/7/00 10:05 AM...
  • Page 55: Electrostatic Discharge

    Always be properly grounded when touching a static-sensitive component or assembly. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: appendix B ESD.doc Last Saved On: 2/7/00 10:06 AM...
  • Page 56: Grounding Methods

    NOTE: For more information on static electricity, or for assistance with product installation, contact your Compaq authorized reseller. Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: appendix B ESD.doc Last Saved On: 2/7/00 10:06 AM...
  • Page 57: Appendix C Specifications

    Actions Decibels Streaming Write/Read 40 dB Insert/Eject 60 dB Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Appendix C Specifications.doc Last Saved On: 2/7/00 10:07 AM...
  • Page 58: Altitude

    12V +/- 10% 100 mV p-p 0.25 A 1.2 A Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Appendix C Specifications.doc Last Saved On: 2/7/00 10:07 AM...
  • Page 59 2-9 cassette 4-4 boot straps, using B-2 cycle 4-2, 4-3 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Index.doc Last Saved On: 2/10/00 10:28 PM...
  • Page 60 SCO UnixWare 2-7 Sun Solaris Intel Platform external drive specifications C-1 Edition 2-8 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Index.doc Last Saved On: 2/10/00 10:28 PM...
  • Page 61 Microsoft Windows NT for Intel- based computers software driver information 2-2 icons Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Index.doc Last Saved On: 2/10/00 10:28 PM...
  • Page 62 5-2 for software problems 5-2 Banyan VINES 2-9 installing 2-1 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Index.doc Last Saved On: 2/10/00 10:28 PM...
  • Page 63 B-2 Compaq Confidential – Need to Know Required Writer: Debbie McRill Project: Compaq DAT Drive Reference Guide Comments: Part Number: 155452-002 File Name: Index.doc Last Saved On: 2/10/00 10:28 PM...

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