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User guide
Bridge
EB1
1
Version 0.1
07/21

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Summary of Contents for Igloohome EB1

  • Page 1 User guide Bridge Version 0.1 07/21...
  • Page 2 In the meantime, you should follow igloohome on Facebook and Youtube! Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
  • Page 3: Table Of Contents

    Table of Contents What’s Included Specifications Bridge Anatomy Features Compatible igloohome Locks Setting up Bridge Placement of Bridge Power Up App Onboarding Managing Locks/Devices in App Retrieving Activity Logs Bridge & Linked Device Status Etiquette Mode Unpairing the Bridge Hard Reset...
  • Page 4: What's Included

    What’s Included Bridge Adhesive Mounting Tape USB-C Cable...
  • Page 5: Specifications

    Net: 40g, Gross: 154g Front Side 64mm 24mm For damage resulting from incorrect use of Bridge, use of Bridge in potentially explosive environments, or use of Bridge outside of stipulated specifications, the customer bears sole responsibility. igloohome accepts no liability whatsoever.
  • Page 6: Bridge Anatomy

    Bridge Anatomy WiFi LED Bluetooth LED USB-C Port Multi-Function Button...
  • Page 7: Features

    You can link up to 10 devices with selected igloohome locks and devices. one Bridge. *Selected lock models are listed on the next page. Hassle-Free Configuration Set up easily via the igloohome app, Step-by-step instructions on how to get started on our intuitive igloohome app.
  • Page 8: Compatible Igloohome Locks

    Compatible igloohome Locks Compatible Devices Maximum Bridge to Device distance* Deadbolt 2S Metal Grey Less than 17m Mortise 2/2+ Less than 18m Push-Pull Mortise Less than 19m Lever Mortise Less than 17m Metal Gate Rim Lock Less than 15m Glass Door Rim Lock...
  • Page 9 NOTE: The Bridge functions best when locks are within close proximity to the Bridge. Please refer to the table on the previous page for the maximum distance between the Bridge and the igloohome device. The Bridge also needs to be placed within WiFi range of your router.
  • Page 10: Power Up

    Power Up Plug in the USB-C cable into the USB-C port and power adapter. Bridge will turn on and go into “Ready to Pair” mode with both WiFi and Bluetooth LEDs blinking. Bridge will stay in this mode for 10 mins after turning on. If the Bridge is not configured after 10 minutes, both LEDs will stop blinking.
  • Page 11: App Onboarding

    App Onboarding Register as a Lock User a) Download the igloohome app from the App Store / Play Store b) Create an account and login Pairing the Bridge Go to [Configuration], select [Manage Bridge], and select the [+] sign at the top right corner.
  • Page 12 Connect your phone to the WiFi network that you want the Bridge to connect to and return to the igloohome app and enter the password for that network. Or, select [Other network] tab above and type in the WiFi name manually.
  • Page 13 Add / Link the Lock to your Bridge a) Select [Link now] b) Select a lock to begin linking, wait for the linking to complete. Select [Done].
  • Page 14: Managing Locks/Devices In App

    Managing Locks/Devices in App Link more Locks to your Bridge 1. Pair your lock to the igloohome app first 2. Select [Manage Bridge] in the Configuration Menu 3. Select the Bridge you want to link to 4. Select [Linked Lock(s)] 5.
  • Page 15: Retrieving Activity Logs

    Retrieving Activity Logs Activity Logs To retrieve activity logs from your lock, go to the Activity Log view in the App. If your lock is from the latest batch or has the latest Firmware update, the Bridge will automatically retrieve activity logs from the lock. If your lock is from an earlier batch, the activity logs will not be automatically retrieved by the Bridge.
  • Page 16: Bridge & Linked Device Status

    Bridge & Linked Device Status Bridge Status Here are the steps to check the status of your Bridge as well as all of your locks 1. Select on [Diagnostics] under Bridge Settings 2. Select on [Sync] to update the parameters for the Bridge and any linked devices Under the Bridge tab, the 2.4Ghz WiFi connection information will be displayed.
  • Page 17 Heartbeat The Bridge will perform a “Heartbeat” automatically every 24 hours (12am local time). The Heartbeat allows the Bridge to update its own status as well as the status of its linked devices. This will ensure that the WiFi status of the Bridge as well as the individual locks’ status, battery level as well as the Bluetooth signal strength gets automatically updated.
  • Page 18: Etiquette Mode

    Etiquette Mode Activate The Etiquette Mode is to turn off the Bridge’s status indicator lights to ensure they do not disturb the user at night time. The Etiquette Mode can be activated by pressing the Multi-function button twice in quick succession. Deactivate To deactivate Etiquette Mode, press the Multi-Function button twice.
  • Page 19: Unpairing The Bridge

    2. Select on the Bridge you want to remove 3. Select on the [Delete Bridge] button Note: This Bridge will be unlinked from all your linked locks automatically and unpaired from your igloohome account. This Bridge can now be paired to another igloohome account.
  • Page 20 Hard reset will result in all settings and data being reset from the Bridge. The Bridge will not be able to be deleted from the igloohome account when the Bridge is hard reset and the user will have to contact igloohome customer support to remove the Bridge from their account.
  • Page 21 LED Status Indicators WiFi LED Bluetooth LED Bridge State Slow blinking Green Bridge powered on, (synchronised with Slow blinking Blue “Ready to pair” state Bluetooth LED) Solid Green Solid Blue Pairing complete WiFi connection Solid Green established / stable Bridge powered on and Blinking Green attempting to connect to WiFi network...
  • Page 22 Etiquette mode. To turn on/off Etiquette mode, double press on the Multi-function button) • Restart the igloohome app, go to Diagnostics page and press the [Sync] button • Ensure that the Bridge is within Bluetooth range of the locks. Refer to page 8 for recommended maximum distances •...
  • Page 23 Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 24 For enquiries go to: igloohome.co/support...

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