HP Jornada 820/820e Handheld PC User’s Guide Part number F1260-90001 Printed in Singapore Edition 2...
Copyright notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Welcome ... Opening the HP Jornada package ... 2 Using this guide ... 3 Finding information ... 6 Learning about HP Jornada ... 7 Maintaining your HP Jornada ... 12 Getting started ... HP Jornada hardware features ... 14 Setting up your HP Jornada ... 18 Using your HP Jornada ...
Recording voice memos ... 102 Getting down to business ... Working with Microsoft Pocket Office ... 106 Using HP Jornada show ... 1 1 3 Using Microsoft InkWriter ... 1 1 4 Backing up and restoring data ... 1 1 5 Using OmniSolve from LandWare ...
Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal information current and close at hand.
2 HP Jornada H/PC User’s Guide Opening the HP Jornada package Your HP Jornada package includes the following items: • HP Jornada 820 or 820e H/PC • HP Jornada Standard Battery • Two CR2032 coin-cell backup batteries • AC adapter and power cable •...
Help, so you’ll always have access to them, and you don’t have to carry this guide when you travel. (For more information on using online Help, see the Using Help on your HP Jornada section in chap- ter 2.) Contents This User’s Guide includes the following chapters:...
• Chapter 8, Troubleshooting—Offers helpful tips and procedures to follow when things do not work quite as you expected. • Appendix A, Ergonomic information—Provides important information about repetitive strain injuries and how to use your HP Jornada safely and comfortably.
Caution or warning information about the topic. This is important information that should be observed to prevent loss of data or damage to your HP Jornada. Step-by-step instructions. Helpful information related to the topic. Chapter 1 Welcome 5...
The complete text of this User’s Guide is also available on the Hewlett-Packard Web site at www.hp.com/handheld. You can download the User’s Guide to your desktop PC and view it using the Adobe™ Acrobat Reader, available from the Adobe Web site at www.adobe.com.
CompactFlash Card or PC Card, safeguarding against loss of data. Your HP Jornada programs Your HP Jornada already includes the full suite of software that you need to function as a mobile professional. Chapter 1 Welcome 7...
• Pocket Excel—View and edit price lists or financial forecasts on your HP Jornada, or fill out your expense form before you even land at the home office. • Pocket Access—Take database information with you on the road, and fill in custom forms to update Microsoft Access databases when you return to your office.
• Tasks—Keep track of to-do lists. Set an alarm or a re- minder and HP Jornada will make sure you never forget a task! Microsoft Pocket Internet Explorer On the Start menu, point to Programs and then click Internet Explorer. Or, double-click the Internet Explorer desktop icon.
Month View, Week View, and Day View help you manage your calendar even more efficiently. (Also accessible through a desktop icon and through an HP hot key.) •...
• bFIND—Search for a word or text string in any data- base, file, file name, or e-mail message stored on your HP Jornada. • OmniSolve—Perform complex mathematical and busi- ness calculations with this full-featured calculator from LandWare.
Radiated interference from other electronic equipment may affect the appearance of the display and the modem func- tion of the HP Jornada. Removing the HP Jornada from the source of the interference will return the modem function and display to normal.
This chapter will help you start using your Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC). You will learn how to set up your HP Jornada, discover how to customize Microsoft® Windows® CE to work for you, and you will have a brief introduction to the Windows CE operating system.
Enables you to send and receive files by infrared beam between your HP Jornada and another HP Jornada or palmtop PC, or between your HP Jornada and an infrared-equipped printer or desktop PC. (For more information, see the Connecting by infrared section in chapter 4.)
CompactFlash Card from the slot. • AC port and AC power adapter—Connect your HP Jornada to AC power anywhere in the world to charge the main battery or to connect to your desktop PC. • Serial Port (RS-232C)—Connect your HP Jornada to...
PC Card Type II Card slot—Enables you to use PC Cards (also called PCMCIA Cards) to expand memory or to add functionality to your HP Jornada. (For a list of recommended PC Cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) •...
Microphone—Allows you to record voice memos. • Reset button—Quickly reinitializes the Windows CE operating system. (Warning: When you reset your HP Jornada, you will lose all unsaved data in any open documents. See the Resetting section in chapter 8.) • Keyboard—Allows comfortable touch typing and includes embedded numeric keypad.
Installing the main battery The HP Jornada Standard Battery provides power to your HP Jornada when it is not connected to AC power. Under normal operating conditions, the battery should provide power for up to 10 hours. Battery life will vary, however, depending on how you use your HP Jornada.
3. Slide the battery toward the back of your HP Jornada until it snaps into place. After you install the main battery, your HP Jornada will turn on automatically. However, you should connect the AC adapter and install the backup batteries before using your device.
20 HP Jornada H/PC User’s Guide...
Use the AC adapter to plug your HP Jornada into external power whenever possible, especially when connecting to a desktop PC, using a PC Card modem, NIC, or other peripheral, or letting the LED indicator flash for extended time periods.
22 HP Jornada H/PC User’s Guide...
Follow the instructions in the taskbar to complete the Welcome Wizard. If your HP Jornada freezes during operation, you may need to perform a soft reset. To reset, use a pen or paperclip to press the red reset button (located just above the On/Off key).
24 HP Jornada H/PC User’s Guide Selecting your Home City Windows CE bases its regional settings on the city you designate as your “Home City.” Click the city nearest your home in the drop-down list on the Home City tab. If your city is not listed, you can use the World Clock control panel to add it later.
You can also type a note to be displayed; for example, you can offer a reward for the safe return of your HP Jornada. To display your owner information each time that you start your HP Jornada, select the Display Owner Identification check box under At Power On.
26 HP Jornada H/PC User’s Guide close at hand. Windows CE Services with ActiveSync™ increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device. Using the Start menu and Taskbar Use the Start menu to open settings, Help, recently used documents, and programs such as HP Applications.
One of the most convenient features of Windows CE and HP Jornada is “instant on.” With instant on, there is no waiting for HP Jornada to start up or shut down; you can start working immediately by pressing the On/Off key on the upper right corner of the keyboard.
To open the Keyboard control panel, press Using the HP Jornada settings control panel The HP Jornada settings control panel gives you access to many useful controls. Use the HP Jornada settings control panel to: •...
Press the HP Jornada settings hot key For more information about the HP Jornada settings applica- tion, see the Using the HP settings application section in chapter 7 or the HP Jornada settings topic in online Help. Chapter 2 Getting started 29...
30 HP Jornada H/PC User’s Guide...
Accessing e-mail 3 With your HP Jornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in myriad ways using your HP Jornada and various accessories. This chapter will guide you through the options best suited to your needs.
Your answers to these questions will help you determine which equipment you can use in combination with your HP Jornada to keep in touch online. The following illustra- tion depicts the different solutions to your online needs. Which connection options are right for you?
PC Card modem you install in the HP Jornada 820e. If you use the HP Jornada 820, you must use an analog phone line to connect your modem; connecting to a digital phone line can damage your modem.
34 HP Jornada H/PC User’s Guide Installing and configuring a modem The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HP Jornada 820e supports a variety of available PC Card modems.
Setting up a dial-up connection to your ISP After you have established an account with an ISP, you can set up a connection on your HP Jornada and connect to the Internet and your e-mail whenever you want. To make this configuration process easier, use the HP Jornada dialup application.
When you enter the IP address, you can also choose to use SLIP if your ISP uses this protocol. PPP is the HP Jornada default protocol for this option, but SLIP is supported as well.
sages, such as graphics and audio files, to be sent over the Internet). You can also set e-mail services to: • Disconnect after actions are performed • Check for new mail at specified intervals • Display a message or sound an alarm when new mail arrives •...
38 HP Jornada H/PC User’s Guide Web service information The HP Jornada dialup application prompts you to select settings for Web services, such as your Home and Search pages, AutoDial and AutoDisconnect, plus Advanced options. Advanced options include security settings, caching (and cache size), and enabling cookies.
HP dialup window on your desktop. If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window.
If you are unable to find an analog phone line, use the line dedicated to a fax machine. Fax machines use only analog lines. Dialing in When you are ready to dial in to your ISP, use the HP dialup window. To connect to your ISP 1.
An installed modem—If you have the HP Jornada 820, you have an internal modem, and you are ready to go. If you have the HP Jornada 820e, you can choose from a variety of available PC Card modems. (For more informa-...
PC Card modem if you have the HP Jornada 820e. If you use the HP Jornada 820 (with built-in modem), you must use an analog phone line to connect your modem. Connecting to a digital phone line can damage your modem.
HP Jornada dialup application to create a connection for you. Once you have set up an account with your network adminis- trator, you need to set up a connection on your HP Jornada so that you can connect to your network, e-mail, and intranet (possibly including the Internet) whenever you want to.
HP Jornada setup default protocol, but SLIP is supported as well. If you have a SLIP account, select the Use SLIP check box during the IP setup portion of the HP Jornada dialup configuration process. You also have the option to choose software and IP header compression options. Ask your...
E-mail Service At this stage in the process, you can input the following e-mail information: UserID and password—The user name (UserID) and password you use to access your e-mail account may be the same as the user name and password you use to log on to your network.
46 HP Jornada H/PC User’s Guide Fill in your E-mail Service information. Web service information This portion of the HP Jornada dialup application configures Web service information, such as your Home and Search pages, AutoDial and Auto Disconnect, plus Advanced op- tions.
After you complete this configuration process, you can click the connection profile in the HP dialup window on your desktop. If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window.
Connecting the phone line After you have configured a connection to your network, you are ready to connect the phone line to your modem or HP Jornada and then to dial in. To connect to types of phone lines supported by your modem, follow the instructions provided by your modem manufacturer.
2. Select a location and a connection from the drop- down boxes, and then click Continue. 3. In the Dial window, confirm the user name and password you use to log on to your network, and select the modem you will use to dial the call. 4.
50 HP Jornada H/PC User’s Guide • An account with your corporate network—Your network administrator will give you important informa- tion, including an IP address for your HP Jornada, if it is not dynamically assigned • A network (LAN) connection—This includes the physical connection to your LAN.
Establishing an account or guest privileges on the network Contact your network administrator to set up an account or guest privileges on the network. The network administrator will give you the information you need to log on to the network just as you do with your desktop PC, including user name, password, domain name, and IP address (if applicable).
52 HP Jornada H/PC User’s Guide To log on to the network with your HP Jornada 1. Plug the NIC into the PC Card slot on your HP Jornada. The network will establish a connection automatically. After you have connected your HP Jornada to the network, you can access a file on a network file server by typing the complete path to the file in the Windows CE address bar.
Creating and modifying connections You may set up more than one connection using the HP Jornada dialup application; for example, you may create separate connections for access to your personal e-mail and for network access. After you have set up the first e-mail/ Internet or network connection, use the HP Jornada dialup application to create another connection.
54 HP Jornada H/PC User’s Guide Use HP dialup to modify connections you have set up with HP dialup, and use Remote Networking to modify connections you have set up with Remote Networking. If you change an HP dialup connection using Remote Networking, the registry is saved incorrectly, and the connection can no longer be used.
Explorer sections later in this chapter. • Access to a phone line—You can connect to an analog phone line with your HP Jornada 820. Or, connect to the type of phone line supported by the PC Card modem you installed in the HP Jornada 820e.
Using Inbox You can use the Inbox program to send and receive e-mail over the Internet with your HP Jornada. You can also exchange e-mail over your company’s intranet, either by remote dial-up (using your modem) or by direct connection (with an NIC).
Inbox. For more information, see chapter 4, Connecting to your desktop PC. The HP Jornada dialup application automatically sets up an Inbox service for you. However, you can also set up Inbox services from within the Inbox program.
ISP or corporate network (with HP Jornada dialup applica- tion or Remote Networking) and set up an e-mail service (either with the HP Jornada dialup application or within the Inbox program itself). You can connect to your ISP or network from within Inbox.
When your connection is established, you can send and receive mail. You can connect to your e-mail account and download messages to your HP Jornada even if your desktop PC (partner) e-mail service is not Outlook or Exchange (for instance, if your e-mail service is Lotus Notes).
Help. If you choose to download attachments to messages, you can read them or save them on your HP Jornada or storage device. You can save attachments automatically to a storage card.
HP Jornada. Pocket Internet Explorer allows you to view Web sites in their entirety directly on your HP Jornada. After you have set up an online connection with your ISP or your network ac- count, you are ready to dial up and start browsing the Web or your intranet.
62 HP Jornada H/PC User’s Guide If you did not use the HP Jornada dialup application to create your ISP or network connection, you must set up a Remote Networking account first. (See the Creating connections without the HP Jornada dialup application section in this chapter.) Then, set up Options in Pocket Internet Explorer.
5. After you connect to your ISP or network account, you may use Pocket Internet Explorer to browse. If you did not use the HP Jornada dialup application to create your connection, you will need to activate the connection you want in Remote Networking. On the Start menu, point to Programs, point to Communication, and then click Remote Networking.
HP Jornada can support (that is, clear text). • Create a connection with the HP Jornada dialup applica- tion on your HP Jornada. You will have all the account information you need when you finish creating your POP3 mailbox at the CompuServe site. •...
Your HP Jornada 820 or 820e Handheld PC (H/PC) works perfectly as a standalone computer. But to get the most out of your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish a connection between your HP Jornada and a desktop PC, and how to use your HP Jornada with a desktop PC—or with any...
66 HP Jornada H/PC User’s Guide Connecting for the first time You can connect to a desktop PC using your HP Jornada serial port, or you can connect to an infrared-equipped desktop or notebook PC using the infrared port. Before you connect, you must install Windows CE Services on the desktop PC.
PC. • Windows CE Services—Allows you to connect your HP Jornada to a desktop or notebook PC running Windows 95 or Windows NT. Chapter 4 Connecting to your desktop PC 67...
68 HP Jornada H/PC User’s Guide • Microsoft Exchange Update—Adds an option to the Tools menu in Microsoft Exchange, allowing you to synchronize your HP Jornada Inbox with your Windows Inbox. • Microsoft Schedule+ 7.0a—A schedule management program for Windows 95 or NT.
PC. 4. After you restart your PC, the Windows CE Services Get Connected dialog box appears, prompting you to connect your HP Jornada. • If you connect using the sync cable, connect your device as described in the next section, Connecting by sync cable, and then click Start.
The HP Jornada uses a serial connection to communicate with a desktop PC. The serial connection is established with the sync cable that was included with your HP Jornada and a 9-pin serial communications port on your desktop PC. If you do not have a 9-pin serial port on your desktop PC, or...
HP Jornada 820 H/PC) or a property control number. You can later change the device name and description using the Communications control panel on your HP Jornada. On the Start menu, point to Settings, click Control Panel, and then double-click the Communications icon.
72 HP Jornada H/PC User’s Guide you connect your HP Jornada to your desktop PC, or to synchronize continuously—whenever the synchronized information changes, for as long as the computers are connected. Regardless of the options you choose while completing the wizard, you can also synchronize at any moment by choosing the Synchronize Now command from the Tools menu of the Mobile Devices window.
Verify that the sync cable from your HP Jornada is con- nected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure.
Enable Auto Connect. If you use the COM port of your desktop PC for other devices, or if you have disconnected your HP Jornada and need to re- establish the connection, you can establish a manual connec- tion using the PC Link program on your HP Jornada.
2. In the Connection Status dialog box, click Disconnect. Connecting by infrared You can use the infrared port on your HP Jornada to connect to a desktop or notebook PC that is running Windows 95 (or later). Once connected, you can transfer files and synchronize Pocket Outlook data and e-mail messages just as if you had connected using the sync cable.
PC Link. Connecting to another PC In some cases, you may need to connect your HP Jornada to a desktop PC other than your partner. Or, there may be times when your desktop PC does not recognize your HP Jornada as its partner.
HP Jornada with the data in the backup file on your PC. If you have lost your HP Jornada or replaced it with another HP Jornada, you can use the Restore function to set up a new device with the exact same data and settings as the old one, provided you have previously performed a full backup to the desktop PC.
78 HP Jornada H/PC User’s Guide your HP Jornada are displayed as any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada, or transfer files between your HP Jornada and your desktop PC, simply by dragging the file icons between the appropriate folders.
(Windows 95) or Personal folder (Windows NT) on your desktop PC. You can set ActiveSync either to synchronize automatically each time you connect your HP Jornada to your desktop PC, or to synchronize continuously whenever the synchronized information changes, for as long as the computers are connected.
80 HP Jornada H/PC User’s Guide To specify data to synchronize 1. On your desktop PC, open the Mobile Devices window, and then select your HP Jornada icon. 2. On the Tools menu, click ActiveSync Options. 3. On the General tab of the ActiveSync Options dialog box, select the check boxes beside the services you want to synchronize.
4. Select the option you prefer to resolve conflicts. Synchronizing from a remote location The ActiveSync program on your HP Jornada enables you to synchronize files, e-mail messages, and Pocket Outlook data with your desktop PC, even when you are away from the office.
HP Jornada dialup application (see chapter 3). In addition, you must set up the target PC to receive your calls as follows.
Telephone number of the modem. To create a connection to a computer not on a network (such as a home computer), you will need to create a new connection using Remote Networking on your HP Jornada. Chapter 4 Connecting to your desktop PC 83...
3. In the Make New Connection dialog box, click Dial-up, and then click Next. 4. If you have the HP Jornada 820, select the Built- In Modem from the list of modems. If you have the HP Jornada 820e, select the appropriate option for the modem you have installed.
Transferring files You can copy files between your HP Jornada and desktop PC by dragging icons to or from the HP Jornada icon in the Mobile Devices window or by using the Cut, Copy, and Paste commands on the Edit menu.
If you have an older palmtop PC, you can transfer personal information manager (PIM) data (contacts, calendar, and task data) to your HP Jornada, saving you the task of re- entering entire lists of contacts or tasks. You can also copy all files, folders, and programs you have added from an older model Windows CE device to your HP Jornada.
The following procedure will replace all files, programs, and Pocket Outlook data you have added to your HP Jornada with the information stored on the palmtop PC. To migrate data from an older Windows CE device to your HP Jornada 1.
Migrating data from non–Windows CE palmtops If your data is stored on an HP 100/200LX Palmtop PC or an HP OmniGo Organizer, you must first transfer the data to your desktop PC. Use the Hewlett-Packard PIM Transla- tion Utility (for HP devices only) to import the data into Schedule+ 7.0a on your desktop PC.
PC using the HP Jornada compact disc 1. Insert the HP Jornada compact disc into the CD-ROM drive on your desktop PC. 2. On the main menu of the HP Jornada compact disc installation screen, click HP PIM Translation Utility.
Although the Appointment Book applications on the HP 100LX/200LX palmtop PCs and HP OmniGo 100/120 organizers and the Calendar application on the HP Palmtop PC support daily, weekly, monthly, and yearly repeated events, the Schedule+ application supports only daily and yearly repeated events.
Chapter 4 Connecting to your desktop PC 91 Book database field structure), the translation is straight- forward. The suggested mapping appears in a table in the...
After each translation is finished, whether it completed successfully or was interrupted, the results are written onto the Status screen. Click the Status button on the Welcome screen to see the history of any translations begun during the current execution of the HP PIM Translation Utility.
HP Jornada with your de ªtop or notebook PC to ensure that the Pocket Outlook databases on your HP Jornada are always up to date with the Microsoft Outlook or Schedule+ data on your desktop.
94 HP Jornada H/PC User’s Guide Using Microsoft Pocket Outlook Your HP Jornada comes with Microsoft Pocket Outlook, which includes Calendar, Contacts, Tasks, and Inbox. Using Microsoft Windows® CE Services, you can synchronize information on your HP Jornada with information in Microsoft Outlook, Microsoft Schedule+, or Microsoft Exchange on your desktop computer.
PC. Your HP Jornada will remind you about your appointments and meetings by sounding an alarm, flashing the notification LED, or displaying a message on the screen. To choose the way you prefer to be notified, on the Tools menu, click Options.
96 HP Jornada H/PC User’s Guide Managing names and addresses with Contacts The Contacts program maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road. Using the infrared port, you can also quickly share Contacts information with other Windows CE–based mobile device users.
You can sort the list on any column by clicking the column heading (the column used for sorting the list displays a triangle in the heading). If you sort by status, active tasks are listed before completed tasks. Or, you can filter your list to show only a specific status of a task or tasks belonging to a specific category.
Double-click the HP viewer icon on your Windows CE desktop. You can change the font used for HP viewer by changing the setting in Pocket Internet Explorer. Open Pocket Internet Explorer; on the View menu, click Fonts, and select the...
To switch to Pocket Outlook 1. On the Go menu, click the appropriate program or view. HP Jornada viewer displays the current date and your next scheduled appointment below the toolbar in the Today Banner of the HP Jornada viewer window.
Click an icon next to an appointment or event to expand a note or to display more information about that appointment or event. You can set HP Jornada viewer to always display Day Zoom for the date you select by clicking the Day Zoom button n-Month...
Select Primary Key dialog box. Viewing Task information You can also use HP Jornada viewer to view task informa- tion for any field, including Notes. •...
1. On the Start menu, point to Programs, point to Accessories, and then click Voice Recorder. 2. Hold your HP Jornada so that the microphone is near your mouth or the source of sound. 3. Click Record. You will hear a beep when recording begins.
Conserving memory Voice memos may consume large amounts of storage memory on your HP Jornada. If you record or store lots of voice memos, you may need to take steps to conserve memory. • Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel.
104 HP Jornada H/PC User’s Guide...
Getting down 6 Your Hewlett-Packard Jornada 820 or 820e Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft® Pocket Office and other pre-installed programs to help you calculate expenses and conduct searches.
PC. You can start any of the Pocket Office programs by double-clicking the appropriate icon on the desktop or by pressing the appropriate HP Jornada hot key. For more detailed information about these programs, see the Microsoft Pocket Office topic in online Help.
You can show the presentation directly on your device, or you can connect your HP Jornada to a VGA monitor or a projec- tor and show the presentation to a large group. This option allows you to view PowerPoint speaker notes on the HP Jornada display while your presentation is showing on the VGA-compatible monitor.
To show a slide presentation on a VGA-compatible monitor 1. Connect a standard VGA cable to the external monitor port on the back of your HP Jornada and to the VGA monitor. External monitor port 2.
You can make the monitor black out during a presentation. To do so, press the To make the screen fade to white, press the resume the presentation. Using Microsoft Pocket Excel You can use Pocket Excel to create workbooks, such as expense reports and mileage logs.
You can use Pocket Access to view and update data derived from Microsoft Access, Microsoft SQL Server, and other ODBC databases on your HP Jornada. You can open the database and update data in the corresponding tables or you can fill out electronic forms. Eventually, you should synchro- nize the new information with a larger database on your desktop PC or your corporate network.
6. From the Data Type list, select a data type. • The data type of a field cannot be changed after the table is saved. • Text boxes have a size limit of 255 characters. To enter longer notes, select the Memo data type. •...
PC. To print directly to a printer with a serial cable connection 1. Connect your HP Jornada to your PCL printer with a serial cable. (The HP Parallel Printer Cable is available as an accessory.) 2.
3. In the HP show dialog box, click OK. While HP Jornada show is running, the external monitor port is enabled, and the HP show icon and VGA On icon are displayed in the taskbar. Chapter 6 Getting down to business 113...
To draw, click Drawing on the View menu, and then click and drag on the HP Jornada touch pad to draw on the screen. You can also create a drawing in Writing view by crossing three of the ruled lines on the first stroke of the drawing.
PC. You can back up the informa- tion to a PC Card or CompactFlash Card for secure storage. You can also back up data to a folder on your HP Jornada. Chapter 6 Getting down to business 115...
(See the Resetting section in chapter 8.) To back up data 1. On the Start menu, point to Programs, point to HP Applications, and click HP Jornada backup. 2. Click Backup. 3. Choose one of the backup options: •...
4. Select the backup file you want to restore, and then click Restore. Your HP Jornada must have the same regional settings when you restore as you had when you completed the backup. Otherwise, you will not be able to restore the files. To change regional settings, on the Start menu, point to Settings, click Control Panel, and then double-click the Regional Settings icon.
118 HP Jornada H/PC User’s Guide Using bFAX Pro from bSquare You can send and receive faxes with your HP Jornada by using bFAX™ Pro. bFAX Pro allows you to send documents you have created in other programs, receive faxes and view them as graphic files, and manage fax documents stored on your HP Jornada.
Resetting Resetting If you encounter difficulties sending faxes with bFAX Pro while using the internal modem (model 820 only) make sure you have selected the internal modem and then disabled Class 1 fax support. To select the internal modem and disable Class 1 fax support 1.
With bFIND any database, file, file name, or e-mail message stored on your HP Jornada. Simply enter the characters you want to search for in the initial bFIND dialog box, and bFIND retrieves all occurrences of that string. bFIND is integrated...
Microsoft® Windows® CE to suit your working style and preferences. By exploring the different options, you can find ways to become more efficient and to make working with your HP Jornada more comfortable and fun. This chapter covers: • Adding to your HP Jornada—Including programs, fonts, sounds, and bitmaps, and peripheral devices •...
HP Jornada. Other programs are available from software distributors and on the Web. You cannot run programs designed for Windows 95 or Windows NT on your HP Jornada. The only programs that will run on your HP Jornada must be designed specifically for Windows CE.
If the program does not have an associated installer or setup program, drag the program file (typically an *.exe file type) to the HP Jornada icon in the Mobile Devices window. If the No converter selected dialog box appears, click OK to copy the file without conversion.
124 HP Jornada H/PC User’s Guide To add or remove programs with Application Manager 1. Connect your HP Jornada to your desktop PC, and then open the Mobile Devices window. 2. On the Tools menu in the Mobile Devices window, click Application Manager.
2. In Windows Explorer on the desktop PC, select the font files you want to copy. 3. Drag the font files to the Windows folder on your HP Jornada. If you are copying a Windows font, you will be prompted to select the point sizes and styles you want to copy.
Windows CE desktop. To add desktop wallpaper 1. Connect your HP Jornada to a desktop PC and start Windows CE Services. 2. Drag the bitmap image you want to copy from its location on your desktop PC to the HP Jornada icon in the Mobile Devices window.
Install PC Cards and CompactFlash Cards according to the card manufacturer’s instructions by inserting them into the appropriate slot on your HP Jornada. You may also need to install a software driver for a particular card. The software drivers for Windows CE should be included with the card or be available from the card manufacturer.
Fine-tuning performance This section offers information about tailoring your HP Jornada to match your working style. As on your desktop PC, use Control Panel to change most of your HP Jornada options. To open Control Panel 1.
Setting general options The following control panels enable you to set general options for using your HP Jornada. For more information about a particular control panel, see the Settings topic in online Help. • Display—The Display control panel allows you to set the background image and the appearance of your Windows CE desktop.
The default key assignments correspond to the program icons printed on the HP hot keys, the top row of keys on the HP Jornada keyboard. To assign a program or file to a hot key 1.
Restoring default hot key assignments Your custom hot key assignments replace the default key assignments; however you can also use the HP hot keys application to quickly restore the defaults, which correspond to the icons printed on the keys themselves.
Click the speaker icon to switch to the Volume & Sounds control panel. Changing HP settings profiles Your HP Jornada has four preset HP settings profiles: Indoors, Outdoors, Power saving, and My settings. You can launch any profile by selecting the radio button associated with it.
To change profiles 1. On the Start menu, point to Programs, point to HP Utilities, and then click HP Settings. –or– Press the HP settings hot key. 2. On the Settings tab, select the radio button of the profile you want to change.
If you have not set a password, click Set Password to switch to the Password control panel. Adjusting the HP Jornada touch pad The HP Jornada touch pad replaces the mouse as a naviga- tion and pointing device. The touch pad buttons act as the primary and secondary (left and right) mouse buttons. In addition, the touch pad can be used as a drawing tablet for use with Microsoft InkWriter®.
Tap and drag behavior Use the Touch pad tab to set properties of the HP Jornada touch pad. For example, you can set it so that you can simply tap the touch pad rather than click the primary button.
HP Jornada. They are intended only to protect your data until the main battery is recharged. When the main battery is very low, your HP Jornada will shut down, and you will be unable to restart it until you charge the battery or connect to AC power.
You should respond immediately when a message warning of low battery power is displayed. When the main battery power is low, simply connect the HP Jornada to AC power to recharge. When the backup battery power is low, the backup batteries must be replaced as soon as possible.
HP Jornada auto-suspends. Press the On/Off key or click Suspend on the Start menu to turn off your HP Jornada when it is not in use, even for a short time. • Always use AC power when connecting your HP Jornada to your desktop PC.
• Turn off sounds. Use the HP Jornada settings applica- tion to mute the HP Jornada speaker, or use the Sound & Volume control panel to turn on only the most neces- sary system sounds. • Set the screen to dim automatically after a short time.
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Troubleshooting 8 If you encounter difficulties while using your HP Jornada 820 or 820e Handheld PC (H/PC), this chapter will help you find answers. If you need information about troubleshooting Microsoft® Windows® CE Services, click Windows CE Services Help Topics on the Help menu in the Mobile Devices window.
Troubleshooting basic problems If you have a specific problem, review the information below to see if you can find the answer quickly. Or, visit the HP Jornada Web site at www.hp.com/handheld for current information about common difficulties. Problem HP Jornada does...
Problem Diagnosis / Remedy HP Jornada locks up HP Jornada is locked up. Connect to AC when running power, and perform a soft reset. (See the applications. Resetting section in this chapter.) Note: Check battery power regularly to ensure that the main battery is not running low on power.
Reconnect the cable correctly or see Windows CE Services Help for more information. If you set up the Web service using HP dialup, the options you set in HP dialup determine the way Web pages are displayed.
Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Windows CE Services Help. Diagnosis / Remedy Message header is too big. If your address list exceeds 32 KB, Inbox is unable to send the message.
Verify that the modem is installed correctly (model 820e only) and connected to the telephone line. • If you are using the internal modem (model 820 only), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.)
ActiveSync dialog box • Close the dialog box, wait a few minutes, and try again. • Reset your HP Jornada. (See the Resetting section in this chapter.) Infrared transfer between Windows CE–based devices If you are unable to transfer information between Windows CE–based devices by infrared, try the following.
If you are having trouble viewing your data, here are some suggestions. Screen is blank If your HP Jornada fails to respond when you briefly press the On/Off key, try holding the button down for a full second. If that does not work: •...
Soft reset Perform a soft reset after restoring data from a backup file or when your HP Jornada appears to be “frozen” or “locked up.” When you perform a soft reset you will lose unsaved data in all open documents or programs.
150 HP Jornada H/PC User’s Guide Full reset Perform a full reset only when your HP Jornada does not respond to a soft reset. A full reset will erase all data you have entered, including all files, system settings, and programs you have installed.
Warranty, support, and service Limited one-year warranty Your HP Jornada H/PC (models 820 and 820e) comes with a limited one-year warranty. What is covered Your HP Jornada H/PC (models 820 and 820e) (except for the coin-cell backup batteries, or damage caused by this battery)
152 HP Jornada H/PC User’s Guide What is not covered Backup batteries, and damage caused by the battery, are not covered by the Hewlett-Packard warranty. Check with the battery manufacturer about battery and battery leakage. This warranty does not apply if the product has been dam-...
Warranty, support, and service 153 Consumer transactions in Australia,...
154 HP Jornada H/PC User’s Guide Year 2000 warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating,...
If your H/PC Pro requires service, contact Hewlett-Packard for service information, shipping instruc- tions, and out-of-warranty service charges before you send your unit to HP for repair. In countries not listed in the table, contact your Hewlett-Packard authorized dealer or sales office.
156 HP Jornada H/PC User’s Guide Web site You can also obtain product information as well as tips and hints on how to get more from your handheld product at our worldwide Web site. This computer service is provided free of charge;...
Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it. Country Telephone Argentina 54-1-7788380 Australia 61-3-88778000...
158 HP Jornada H/PC User’s Guide Italy Country Japan Korea Malaysia Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Pre-sales Information Support & Service All Customer Care Centers are available during office hours.
Appendix A Ergonomics This chapter provides guidance and hints to help you work in a comfortable and ergonomically low-risk environment. If you experience pain or discomfort while using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and consult a doctor as soon as possible.
160 HP Jornada H/PC User’s Guide What is RSI? RSI is a type of injury caused by the irritation or inflamma- tion of soft tissues such as muscles, nerves, or tendons. In extreme cases, this irritation can lead to permanent tissue damage.
Ergonomics 161 Avoiding RSI Recent literature suggests that there may be a relationship between injury to soft tissues, especially in the hands and arms, and the prolonged use of keyboards or other equip- ment requiring repeated motion of the hands and forearms. Literature also suggests that there are many other risk factors that may increase the chances of such soft-tissue injury.
162 HP Jornada H/PC User’s Guide Reducing eye strain Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer screen. Look away from the screen from time to time. Focus on distant objects briefly.
The HP Jornada short breaks application periodically alerts you to take a short break and offers a variety of settings that will aid you in the use of the touch pad. Use the HP Jornada touch pad control panel to change the default settings to fit...
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PC. You can specify the type of data you want to synchronize. backup file A duplicate copy of your HP Jornada files and data that is stored on your desktop PC or on a PC Card. This file does not include your HP Jornada settings and information stored in ROM, such as factory-installed software.
IP addresses. For example, the domain name www.jornada.com might translate as 22.214.171.124. full reset To return your HP Jornada to its original state by removing all power, thereby erasing all files and data you have saved. For more information, see the Resetting section in chapter 8.
An established relationship between your HP Jornada and your PC for the purpose of synchronizing and transferring data. Your HP Jornada can have partner- ships with up to two desktop computers. PCT Private Communication Technology (PCT) is a protocol...
A connection between your HP Jornada and a remote computer or server. reset A process that either causes your HP Jornada to restart (soft reset) or causes all data stored in RAM to be erased (full reset). For more information, see the Resetting section in chapter 8.
126 fonts 125 peripherals 126 sounds 125 Advanced settings Web Service 38, 47 Advanced setup, HP Jornada dialup 35, 44 analog phone line, connecting 40 Appointment notification LED 14 attachments, e-mail 60 Audio speaker 17 AutoDial 46, 62...
170 HP Jornada H/PC User’s Guide bFAX Pro 9, 118 bFIND 11, 120 bitmap, for backgrounds 126 booting up. See On/Off key brightness, adjusting 22, 132 browsing HP Jornada desktop 77 the Web or intranet. See HP Jornada dialup: browsing the...
Games 11 Solitaire. See Solitaire getting started 13 guest. See connecting: to a desktop PC: other than partner H/PC. See HP Jornada 820 hard reset. See full reset harware features appointment notification LED backup battery compartment 16 battery charging LED 17...
172 HP Jornada H/PC User’s Guide HP 100/200LX Palmtop PC 88 HP applications 10 HP Jornada backup. See HP Jornada backup HP Jornada dialup. See HP Jornada dialup HP Jornada settings. See HP Jornada settings HP Jornada show. See HP Jornada show HP Jornada touch pad.
main battery installing 18 managing battery power 135 manual connection 74 memory 143 microphone 17 Microsoft ActiveX® Data Objects for Windows CE 110 Microsoft Exchange 66, 94 Microsoft Exchange Update 68 Microsoft InkWriter 114 Microsoft Internet Explorer 68 Microsoft Java virtual machine Microsoft Outlook 94 Microsoft Pocket Internet Explorer 9, 46...
174 HP Jornada H/PC User’s Guide Parallel Printer Cable 3 partnership 71, 167 troubleshooting 72 password 133 Password control panel 129 PC Card backup storage 115 modem 33, 42 NIC 50 release button 16 REX Classic and Pro 122 slot 16...
Tasks. See Microsoft Pocket Outlook: Tasks telephone connector 15 temperatures, avoiding 12 terminal. See Communication: Terminal ToolTips 27 touch pad 17. See also HP Jornada touch pad touch pad control panel 134 troubleshooting basic problems 142 Communications Troubleshooter partnerships 72...
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If you do not agree to the License Agreement, you may return the unopened package for a full refund. In return for payment of the applicable fee, HP grants the Customer a license to the software, until terminated, subject to the following: Use: •...
178 HP Jornada H/PC User’s Guide • Customer agrees that no warranty, free installation, or free training is provided by HP for any copies or adapta- tions made by Customer. • All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original.
HP. Termination: HP may terminate this software license for failure to comply with any of these terms, provided HP has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
Software unless prior written consent is obtained from HP. In some jurisdictions, consent from HP may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassem- bly or decompilation.
FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is appli- cable. You have only those rights provided for such Soft- ware and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.
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