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HP Jornada
820/820e Handheld PC
User's Guide
Part number F1260-90001
Printed in Singapore
Edition 2

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  • Page 1

    HP Jornada 820/820e Handheld PC User’s Guide Part number F1260-90001 Printed in Singapore Edition 2...

  • Page 2: Copyright Notice

    Copyright notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Welcome ... Opening the HP Jornada package ... 2 Using this guide ... 3 Finding information ... 6 Learning about HP Jornada ... 7 Maintaining your HP Jornada ... 12 Getting started ... HP Jornada hardware features ... 14 Setting up your HP Jornada ... 18 Using your HP Jornada ...

  • Page 4: Table Of Contents

    Recording voice memos ... 102 Getting down to business ... Working with Microsoft Pocket Office ... 106 Using HP Jornada show ... 1 1 3 Using Microsoft InkWriter ... 1 1 4 Backing up and restoring data ... 1 1 5 Using OmniSolve from LandWare ...

  • Page 5: Welcome

    Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal information current and close at hand.

  • Page 6: Opening The Hp Jornada Package

    2 HP Jornada H/PC User’s Guide Opening the HP Jornada package Your HP Jornada package includes the following items: • HP Jornada 820 or 820e H/PC • HP Jornada Standard Battery • Two CR2032 coin-cell backup batteries • AC adapter and power cable •...

  • Page 7: Using This Guide

    Help, so you’ll always have access to them, and you don’t have to carry this guide when you travel. (For more information on using online Help, see the Using Help on your HP Jornada section in chap- ter 2.) Contents This User’s Guide includes the following chapters:...

  • Page 8

    • Chapter 8, Troubleshooting—Offers helpful tips and procedures to follow when things do not work quite as you expected. • Appendix A, Ergonomic information—Provides important information about repetitive strain injuries and how to use your HP Jornada safely and comfortably.

  • Page 9

    Caution or warning information about the topic. This is important information that should be observed to prevent loss of data or damage to your HP Jornada. Step-by-step instructions. Helpful information related to the topic. Chapter 1 Welcome 5...

  • Page 10: Finding Information

    The complete text of this User’s Guide is also available on the Hewlett-Packard Web site at www.hp.com/handheld. You can download the User’s Guide to your desktop PC and view it using the Adobe™ Acrobat Reader, available from the Adobe Web site at www.adobe.com.

  • Page 11: Learning About Hp Jornada

    CompactFlash Card or PC Card, safeguarding against loss of data. Your HP Jornada programs Your HP Jornada already includes the full suite of software that you need to function as a mobile professional. Chapter 1 Welcome 7...

  • Page 12

    • Pocket Excel—View and edit price lists or financial forecasts on your HP Jornada, or fill out your expense form before you even land at the home office. • Pocket Access—Take database information with you on the road, and fill in custom forms to update Microsoft Access databases when you return to your office.

  • Page 13

    • Tasks—Keep track of to-do lists. Set an alarm or a re- minder and HP Jornada will make sure you never forget a task! Microsoft Pocket Internet Explorer On the Start menu, point to Programs and then click Internet Explorer. Or, double-click the Internet Explorer desktop icon.

  • Page 14

    Month View, Week View, and Day View help you manage your calendar even more efficiently. (Also accessible through a desktop icon and through an HP hot key.) •...

  • Page 15

    • bFIND—Search for a word or text string in any data- base, file, file name, or e-mail message stored on your HP Jornada. • OmniSolve—Perform complex mathematical and busi- ness calculations with this full-featured calculator from LandWare.

  • Page 16: Maintaining Your Hp Jornada

    Radiated interference from other electronic equipment may affect the appearance of the display and the modem func- tion of the HP Jornada. Removing the HP Jornada from the source of the interference will return the modem function and display to normal.

  • Page 17: Getting Started

    This chapter will help you start using your Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC). You will learn how to set up your HP Jornada, discover how to customize Microsoft® Windows® CE to work for you, and you will have a brief introduction to the Windows CE operating system.

  • Page 18: Hp Jornada Hardware Features

    Enables you to send and receive files by infrared beam between your HP Jornada and another HP Jornada or palmtop PC, or between your HP Jornada and an infrared-equipped printer or desktop PC. (For more information, see the Connecting by infrared section in chapter 4.)

  • Page 19

    CompactFlash Card from the slot. • AC port and AC power adapter—Connect your HP Jornada to AC power anywhere in the world to charge the main battery or to connect to your desktop PC. • Serial Port (RS-232C)—Connect your HP Jornada to...

  • Page 20

    PC Card Type II Card slot—Enables you to use PC Cards (also called PCMCIA Cards) to expand memory or to add functionality to your HP Jornada. (For a list of recommended PC Cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) •...

  • Page 21

    Microphone—Allows you to record voice memos. • Reset button—Quickly reinitializes the Windows CE operating system. (Warning: When you reset your HP Jornada, you will lose all unsaved data in any open documents. See the Resetting section in chapter 8.) • Keyboard—Allows comfortable touch typing and includes embedded numeric keypad.

  • Page 22: Setting Up Your Hp Jornada

    Installing the main battery The HP Jornada Standard Battery provides power to your HP Jornada when it is not connected to AC power. Under normal operating conditions, the battery should provide power for up to 10 hours. Battery life will vary, however, depending on how you use your HP Jornada.

  • Page 23: Connecting The Ac Adapter

    3. Slide the battery toward the back of your HP Jornada until it snaps into place. After you install the main battery, your HP Jornada will turn on automatically. However, you should connect the AC adapter and install the backup batteries before using your device.

  • Page 24

    20 HP Jornada H/PC User’s Guide...

  • Page 25

    Use the AC adapter to plug your HP Jornada into external power whenever possible, especially when connecting to a desktop PC, using a PC Card modem, NIC, or other peripheral, or letting the LED indicator flash for extended time periods.

  • Page 26

    22 HP Jornada H/PC User’s Guide...

  • Page 27

    Follow the instructions in the taskbar to complete the Welcome Wizard. If your HP Jornada freezes during operation, you may need to perform a soft reset. To reset, use a pen or paperclip to press the red reset button (located just above the On/Off key).

  • Page 28

    24 HP Jornada H/PC User’s Guide Selecting your Home City Windows CE bases its regional settings on the city you designate as your “Home City.” Click the city nearest your home in the drop-down list on the Home City tab. If your city is not listed, you can use the World Clock control panel to add it later.

  • Page 29: Using Your Hp Jornada

    You can also type a note to be displayed; for example, you can offer a reward for the safe return of your HP Jornada. To display your owner information each time that you start your HP Jornada, select the Display Owner Identification check box under At Power On.

  • Page 30: Using The Start Menu And Taskbar

    26 HP Jornada H/PC User’s Guide close at hand. Windows CE Services with ActiveSync™ increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device. Using the Start menu and Taskbar Use the Start menu to open settings, Help, recently used documents, and programs such as HP Applications.

  • Page 31

    One of the most convenient features of Windows CE and HP Jornada is “instant on.” With instant on, there is no waiting for HP Jornada to start up or shut down; you can start working immediately by pressing the On/Off key on the upper right corner of the keyboard.

  • Page 32

    To open the Keyboard control panel, press Using the HP Jornada settings control panel The HP Jornada settings control panel gives you access to many useful controls. Use the HP Jornada settings control panel to: •...

  • Page 33

    Press the HP Jornada settings hot key For more information about the HP Jornada settings applica- tion, see the Using the HP settings application section in chapter 7 or the HP Jornada settings topic in online Help. Chapter 2 Getting started 29...

  • Page 34

    30 HP Jornada H/PC User’s Guide...

  • Page 35

    Accessing e-mail 3 With your HP Jornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in myriad ways using your HP Jornada and various accessories. This chapter will guide you through the options best suited to your needs.

  • Page 36: Deciding How And Why You Want To Connect

    Your answers to these questions will help you determine which equipment you can use in combination with your HP Jornada to keep in touch online. The following illustra- tion depicts the different solutions to your online needs. Which connection options are right for you?

  • Page 37: Accessing E-mail And The Web, Accessing Personal E-mail And The Internet

    PC Card modem you install in the HP Jornada 820e. If you use the HP Jornada 820, you must use an analog phone line to connect your modem; connecting to a digital phone line can damage your modem.

  • Page 38

    34 HP Jornada H/PC User’s Guide Installing and configuring a modem The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HP Jornada 820e supports a variety of available PC Card modems.

  • Page 39

    Setting up a dial-up connection to your ISP After you have established an account with an ISP, you can set up a connection on your HP Jornada and connect to the Internet and your e-mail whenever you want. To make this configuration process easier, use the HP Jornada dialup application.

  • Page 40

    When you enter the IP address, you can also choose to use SLIP if your ISP uses this protocol. PPP is the HP Jornada default protocol for this option, but SLIP is supported as well.

  • Page 41

    sages, such as graphics and audio files, to be sent over the Internet). You can also set e-mail services to: • Disconnect after actions are performed • Check for new mail at specified intervals • Display a message or sound an alarm when new mail arrives •...

  • Page 42

    38 HP Jornada H/PC User’s Guide Web service information The HP Jornada dialup application prompts you to select settings for Web services, such as your Home and Search pages, AutoDial and AutoDisconnect, plus Advanced options. Advanced options include security settings, caching (and cache size), and enabling cookies.

  • Page 43

    HP dialup window on your desktop. If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window.

  • Page 44

    If you are unable to find an analog phone line, use the line dedicated to a fax machine. Fax machines use only analog lines. Dialing in When you are ready to dial in to your ISP, use the HP dialup window. To connect to your ISP 1.

  • Page 45: From Offsite

    An installed modem—If you have the HP Jornada 820, you have an internal modem, and you are ready to go. If you have the HP Jornada 820e, you can choose from a variety of available PC Card modems. (For more informa-...

  • Page 46

    PC Card modem if you have the HP Jornada 820e. If you use the HP Jornada 820 (with built-in modem), you must use an analog phone line to connect your modem. Connecting to a digital phone line can damage your modem.

  • Page 47

    HP Jornada dialup application to create a connection for you. Once you have set up an account with your network adminis- trator, you need to set up a connection on your HP Jornada so that you can connect to your network, e-mail, and intranet (possibly including the Internet) whenever you want to.

  • Page 48

    HP Jornada setup default protocol, but SLIP is supported as well. If you have a SLIP account, select the Use SLIP check box during the IP setup portion of the HP Jornada dialup configuration process. You also have the option to choose software and IP header compression options. Ask your...

  • Page 49

    E-mail Service At this stage in the process, you can input the following e-mail information: UserID and password—The user name (UserID) and password you use to access your e-mail account may be the same as the user name and password you use to log on to your network.

  • Page 50

    46 HP Jornada H/PC User’s Guide Fill in your E-mail Service information. Web service information This portion of the HP Jornada dialup application configures Web service information, such as your Home and Search pages, AutoDial and Auto Disconnect, plus Advanced op- tions.

  • Page 51

    After you complete this configuration process, you can click the connection profile in the HP dialup window on your desktop. If you have already created one connection profile using the HP Jornada dialup application, you can add another by clicking Edit next to the Connection box in the HP dialup window.

  • Page 52

    Connecting the phone line After you have configured a connection to your network, you are ready to connect the phone line to your modem or HP Jornada and then to dial in. To connect to types of phone lines supported by your modem, follow the instructions provided by your modem manufacturer.

  • Page 53: Network Resources Onsite

    2. Select a location and a connection from the drop- down boxes, and then click Continue. 3. In the Dial window, confirm the user name and password you use to log on to your network, and select the modem you will use to dial the call. 4.

  • Page 54

    50 HP Jornada H/PC User’s Guide • An account with your corporate network—Your network administrator will give you important informa- tion, including an IP address for your HP Jornada, if it is not dynamically assigned • A network (LAN) connection—This includes the physical connection to your LAN.

  • Page 55

    Establishing an account or guest privileges on the network Contact your network administrator to set up an account or guest privileges on the network. The network administrator will give you the information you need to log on to the network just as you do with your desktop PC, including user name, password, domain name, and IP address (if applicable).

  • Page 56

    52 HP Jornada H/PC User’s Guide To log on to the network with your HP Jornada 1. Plug the NIC into the PC Card slot on your HP Jornada. The network will establish a connection automatically. After you have connected your HP Jornada to the network, you can access a file on a network file server by typing the complete path to the file in the Windows CE address bar.

  • Page 57: Creating And Modifying Connections

    Creating and modifying connections You may set up more than one connection using the HP Jornada dialup application; for example, you may create separate connections for access to your personal e-mail and for network access. After you have set up the first e-mail/ Internet or network connection, use the HP Jornada dialup application to create another connection.

  • Page 58: Dialup Application

    54 HP Jornada H/PC User’s Guide Use HP dialup to modify connections you have set up with HP dialup, and use Remote Networking to modify connections you have set up with Remote Networking. If you change an HP dialup connection using Remote Networking, the registry is saved incorrectly, and the connection can no longer be used.

  • Page 59

    Explorer sections later in this chapter. • Access to a phone line—You can connect to an analog phone line with your HP Jornada 820. Or, connect to the type of phone line supported by the PC Card modem you installed in the HP Jornada 820e.

  • Page 60: Using Your Connections

    Using Inbox You can use the Inbox program to send and receive e-mail over the Internet with your HP Jornada. You can also exchange e-mail over your company’s intranet, either by remote dial-up (using your modem) or by direct connection (with an NIC).

  • Page 61: Connecting To Your Desktop Pc

    Inbox. For more information, see chapter 4, Connecting to your desktop PC. The HP Jornada dialup application automatically sets up an Inbox service for you. However, you can also set up Inbox services from within the Inbox program.

  • Page 62

    ISP or corporate network (with HP Jornada dialup applica- tion or Remote Networking) and set up an e-mail service (either with the HP Jornada dialup application or within the Inbox program itself). You can connect to your ISP or network from within Inbox.

  • Page 63

    When your connection is established, you can send and receive mail. You can connect to your e-mail account and download messages to your HP Jornada even if your desktop PC (partner) e-mail service is not Outlook or Exchange (for instance, if your e-mail service is Lotus Notes).

  • Page 64

    Help. If you choose to download attachments to messages, you can read them or save them on your HP Jornada or storage device. You can save attachments automatically to a storage card.

  • Page 65: Pocket Internet Explorer

    HP Jornada. Pocket Internet Explorer allows you to view Web sites in their entirety directly on your HP Jornada. After you have set up an online connection with your ISP or your network ac- count, you are ready to dial up and start browsing the Web or your intranet.

  • Page 66

    62 HP Jornada H/PC User’s Guide If you did not use the HP Jornada dialup application to create your ISP or network connection, you must set up a Remote Networking account first. (See the Creating connections without the HP Jornada dialup application section in this chapter.) Then, set up Options in Pocket Internet Explorer.

  • Page 67

    5. After you connect to your ISP or network account, you may use Pocket Internet Explorer to browse. If you did not use the HP Jornada dialup application to create your connection, you will need to activate the connection you want in Remote Networking. On the Start menu, point to Programs, point to Communication, and then click Remote Networking.

  • Page 68

    HP Jornada can support (that is, clear text). • Create a connection with the HP Jornada dialup applica- tion on your HP Jornada. You will have all the account information you need when you finish creating your POP3 mailbox at the CompuServe site. •...

  • Page 69

    Your HP Jornada 820 or 820e Handheld PC (H/PC) works perfectly as a standalone computer. But to get the most out of your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish a connection between your HP Jornada and a desktop PC, and how to use your HP Jornada with a desktop PC—or with any...

  • Page 70: Connecting For The First Time

    66 HP Jornada H/PC User’s Guide Connecting for the first time You can connect to a desktop PC using your HP Jornada serial port, or you can connect to an infrared-equipped desktop or notebook PC using the infrared port. Before you connect, you must install Windows CE Services on the desktop PC.

  • Page 71

    PC. • Windows CE Services—Allows you to connect your HP Jornada to a desktop or notebook PC running Windows 95 or Windows NT. Chapter 4 Connecting to your desktop PC 67...

  • Page 72

    68 HP Jornada H/PC User’s Guide • Microsoft Exchange Update—Adds an option to the Tools menu in Microsoft Exchange, allowing you to synchronize your HP Jornada Inbox with your Windows Inbox. • Microsoft Schedule+ 7.0a—A schedule management program for Windows 95 or NT.

  • Page 73

    PC. 4. After you restart your PC, the Windows CE Services Get Connected dialog box appears, prompting you to connect your HP Jornada. • If you connect using the sync cable, connect your device as described in the next section, Connecting by sync cable, and then click Start.

  • Page 74

    The HP Jornada uses a serial connection to communicate with a desktop PC. The serial connection is established with the sync cable that was included with your HP Jornada and a 9-pin serial communications port on your desktop PC. If you do not have a 9-pin serial port on your desktop PC, or...

  • Page 75: Establishing A Partnership

    HP Jornada 820 H/PC) or a property control number. You can later change the device name and description using the Communications control panel on your HP Jornada. On the Start menu, point to Settings, click Control Panel, and then double-click the Communications icon.

  • Page 76

    72 HP Jornada H/PC User’s Guide you connect your HP Jornada to your desktop PC, or to synchronize continuously—whenever the synchronized information changes, for as long as the computers are connected. Regardless of the options you choose while completing the wizard, you can also synchronize at any moment by choosing the Synchronize Now command from the Tools menu of the Mobile Devices window.

  • Page 77

    Verify that the sync cable from your HP Jornada is con- nected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure.

  • Page 78: Connecting To Your Desktop Partner

    Enable Auto Connect. If you use the COM port of your desktop PC for other devices, or if you have disconnected your HP Jornada and need to re- establish the connection, you can establish a manual connec- tion using the PC Link program on your HP Jornada.

  • Page 79: Connecting By Infrared

    2. In the Connection Status dialog box, click Disconnect. Connecting by infrared You can use the infrared port on your HP Jornada to connect to a desktop or notebook PC that is running Windows 95 (or later). Once connected, you can transfer files and synchronize Pocket Outlook data and e-mail messages just as if you had connected using the sync cable.

  • Page 80: Connecting To Another Pc

    PC Link. Connecting to another PC In some cases, you may need to connect your HP Jornada to a desktop PC other than your partner. Or, there may be times when your desktop PC does not recognize your HP Jornada as its partner.

  • Page 81: Browsing Your Hp Jornada Desktop

    HP Jornada with the data in the backup file on your PC. If you have lost your HP Jornada or replaced it with another HP Jornada, you can use the Restore function to set up a new device with the exact same data and settings as the old one, provided you have previously performed a full backup to the desktop PC.

  • Page 82

    78 HP Jornada H/PC User’s Guide your HP Jornada are displayed as any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada, or transfer files between your HP Jornada and your desktop PC, simply by dragging the file icons between the appropriate folders.

  • Page 83: Synchronizing Data

    (Windows 95) or Personal folder (Windows NT) on your desktop PC. You can set ActiveSync either to synchronize automatically each time you connect your HP Jornada to your desktop PC, or to synchronize continuously whenever the synchronized information changes, for as long as the computers are connected.

  • Page 84: Resolving Synchronization Conflicts

    80 HP Jornada H/PC User’s Guide To specify data to synchronize 1. On your desktop PC, open the Mobile Devices window, and then select your HP Jornada icon. 2. On the Tools menu, click ActiveSync Options. 3. On the General tab of the ActiveSync Options dialog box, select the check boxes beside the services you want to synchronize.

  • Page 85

    4. Select the option you prefer to resolve conflicts. Synchronizing from a remote location The ActiveSync program on your HP Jornada enables you to synchronize files, e-mail messages, and Pocket Outlook data with your desktop PC, even when you are away from the office.

  • Page 86

    HP Jornada dialup application (see chapter 3). In addition, you must set up the target PC to receive your calls as follows.

  • Page 87

    Telephone number of the modem. To create a connection to a computer not on a network (such as a home computer), you will need to create a new connection using Remote Networking on your HP Jornada. Chapter 4 Connecting to your desktop PC 83...

  • Page 88

    3. In the Make New Connection dialog box, click Dial-up, and then click Next. 4. If you have the HP Jornada 820, select the Built- In Modem from the list of modems. If you have the HP Jornada 820e, select the appropriate option for the modem you have installed.

  • Page 89: Transferring Files

    Transferring files You can copy files between your HP Jornada and desktop PC by dragging icons to or from the HP Jornada icon in the Mobile Devices window or by using the Cut, Copy, and Paste commands on the Edit menu.

  • Page 90: Transferring Pim Data From Older Palmtop Pcs

    If you have an older palmtop PC, you can transfer personal information manager (PIM) data (contacts, calendar, and task data) to your HP Jornada, saving you the task of re- entering entire lists of contacts or tasks. You can also copy all files, folders, and programs you have added from an older model Windows CE device to your HP Jornada.

  • Page 91

    The following procedure will replace all files, programs, and Pocket Outlook data you have added to your HP Jornada with the information stored on the palmtop PC. To migrate data from an older Windows CE device to your HP Jornada 1.

  • Page 92

    Migrating data from non–Windows CE palmtops If your data is stored on an HP 100/200LX Palmtop PC or an HP OmniGo Organizer, you must first transfer the data to your desktop PC. Use the Hewlett-Packard PIM Transla- tion Utility (for HP devices only) to import the data into Schedule+ 7.0a on your desktop PC.

  • Page 93

    PC using the HP Jornada compact disc 1. Insert the HP Jornada compact disc into the CD-ROM drive on your desktop PC. 2. On the main menu of the HP Jornada compact disc installation screen, click HP PIM Translation Utility.

  • Page 94

    Although the Appointment Book applications on the HP 100LX/200LX palmtop PCs and HP OmniGo 100/120 organizers and the Calendar application on the HP Palmtop PC support daily, weekly, monthly, and yearly repeated events, the Schedule+ application supports only daily and yearly repeated events.

  • Page 95

    Chapter 4 Connecting to your desktop PC 91 Book database field structure), the translation is straight- forward. The suggested mapping appears in a table in the...

  • Page 96

    After each translation is finished, whether it completed successfully or was interrupted, the results are written onto the Status screen. Click the Status button on the Welcome screen to see the history of any translations begun during the current execution of the HP PIM Translation Utility.

  • Page 97: Staying Organized

    HP Jornada with your de ªtop or notebook PC to ensure that the Pocket Outlook databases on your HP Jornada are always up to date with the Microsoft Outlook or Schedule+ data on your desktop.

  • Page 98: Using Microsoft Pocket Outlook

    94 HP Jornada H/PC User’s Guide Using Microsoft Pocket Outlook Your HP Jornada comes with Microsoft Pocket Outlook, which includes Calendar, Contacts, Tasks, and Inbox. Using Microsoft Windows® CE Services, you can synchronize information on your HP Jornada with information in Microsoft Outlook, Microsoft Schedule+, or Microsoft Exchange on your desktop computer.

  • Page 99

    PC. Your HP Jornada will remind you about your appointments and meetings by sounding an alarm, flashing the notification LED, or displaying a message on the screen. To choose the way you prefer to be notified, on the Tools menu, click Options.

  • Page 100

    96 HP Jornada H/PC User’s Guide Managing names and addresses with Contacts The Contacts program maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road. Using the infrared port, you can also quickly share Contacts information with other Windows CE–based mobile device users.

  • Page 101

    You can sort the list on any column by clicking the column heading (the column used for sorting the list displays a triangle in the heading). If you sort by status, active tasks are listed before completed tasks. Or, you can filter your list to show only a specific status of a task or tasks belonging to a specific category.

  • Page 102: Using Hp Jornada Viewer

    Double-click the HP viewer icon on your Windows CE desktop. You can change the font used for HP viewer by changing the setting in Pocket Internet Explorer. Open Pocket Internet Explorer; on the View menu, click Fonts, and select the...

  • Page 103

    To switch to Pocket Outlook 1. On the Go menu, click the appropriate program or view. HP Jornada viewer displays the current date and your next scheduled appointment below the toolbar in the Today Banner of the HP Jornada viewer window.

  • Page 104

    Click an icon next to an appointment or event to expand a note or to display more information about that appointment or event. You can set HP Jornada viewer to always display Day Zoom for the date you select by clicking the Day Zoom button n-Month...

  • Page 105

    Select Primary Key dialog box. Viewing Task information You can also use HP Jornada viewer to view task informa- tion for any field, including Notes. •...

  • Page 106: Recording Voice Memos

    1. On the Start menu, point to Programs, point to Accessories, and then click Voice Recorder. 2. Hold your HP Jornada so that the microphone is near your mouth or the source of sound. 3. Click Record. You will hear a beep when recording begins.

  • Page 107: Conserving Memory

    Conserving memory Voice memos may consume large amounts of storage memory on your HP Jornada. If you record or store lots of voice memos, you may need to take steps to conserve memory. • Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel.

  • Page 108

    104 HP Jornada H/PC User’s Guide...

  • Page 109

    Getting down 6 Your Hewlett-Packard Jornada 820 or 820e Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft® Pocket Office and other pre-installed programs to help you calculate expenses and conduct searches.

  • Page 110: Working With Microsoft Pocket Office

    PC. You can start any of the Pocket Office programs by double-clicking the appropriate icon on the desktop or by pressing the appropriate HP Jornada hot key. For more detailed information about these programs, see the Microsoft Pocket Office topic in online Help.

  • Page 111: Getting Down To Business

    You can show the presentation directly on your device, or you can connect your HP Jornada to a VGA monitor or a projec- tor and show the presentation to a large group. This option allows you to view PowerPoint speaker notes on the HP Jornada display while your presentation is showing on the VGA-compatible monitor.

  • Page 112

    To show a slide presentation on a VGA-compatible monitor 1. Connect a standard VGA cable to the external monitor port on the back of your HP Jornada and to the VGA monitor. External monitor port 2.

  • Page 113

    You can make the monitor black out during a presentation. To do so, press the To make the screen fade to white, press the resume the presentation. Using Microsoft Pocket Excel You can use Pocket Excel to create workbooks, such as expense reports and mileage logs.

  • Page 114

    You can use Pocket Access to view and update data derived from Microsoft Access, Microsoft SQL Server, and other ODBC databases on your HP Jornada. You can open the database and update data in the corresponding tables or you can fill out electronic forms. Eventually, you should synchro- nize the new information with a larger database on your desktop PC or your corporate network.

  • Page 115

    6. From the Data Type list, select a data type. • The data type of a field cannot be changed after the table is saved. • Text boxes have a size limit of 255 characters. To enter longer notes, select the Memo data type. •...

  • Page 116

    PC. To print directly to a printer with a serial cable connection 1. Connect your HP Jornada to your PCL printer with a serial cable. (The HP Parallel Printer Cable is available as an accessory.) 2.

  • Page 117

    3. In the HP show dialog box, click OK. While HP Jornada show is running, the external monitor port is enabled, and the HP show icon and VGA On icon are displayed in the taskbar. Chapter 6 Getting down to business 113...

  • Page 118

    To draw, click Drawing on the View menu, and then click and drag on the HP Jornada touch pad to draw on the screen. You can also create a drawing in Writing view by crossing three of the ruled lines on the first stroke of the drawing.

  • Page 119: Backing Up And Restoring Data

    PC. You can back up the informa- tion to a PC Card or CompactFlash Card for secure storage. You can also back up data to a folder on your HP Jornada. Chapter 6 Getting down to business 115...

  • Page 120

    (See the Resetting section in chapter 8.) To back up data 1. On the Start menu, point to Programs, point to HP Applications, and click HP Jornada backup. 2. Click Backup. 3. Choose one of the backup options: •...

  • Page 121

    4. Select the backup file you want to restore, and then click Restore. Your HP Jornada must have the same regional settings when you restore as you had when you completed the backup. Otherwise, you will not be able to restore the files. To change regional settings, on the Start menu, point to Settings, click Control Panel, and then double-click the Regional Settings icon.

  • Page 122

    118 HP Jornada H/PC User’s Guide Using bFAX Pro from bSquare You can send and receive faxes with your HP Jornada by using bFAX™ Pro. bFAX Pro allows you to send documents you have created in other programs, receive faxes and view them as graphic files, and manage fax documents stored on your HP Jornada.

  • Page 123

    Resetting Resetting If you encounter difficulties sending faxes with bFAX Pro while using the internal modem (model 820 only) make sure you have selected the internal modem and then disabled Class 1 fax support. To select the internal modem and disable Class 1 fax support 1.

  • Page 124: Using Bfind From Bsquare

    With bFIND any database, file, file name, or e-mail message stored on your HP Jornada. Simply enter the characters you want to search for in the initial bFIND dialog box, and bFIND retrieves all occurrences of that string. bFIND is integrated...

  • Page 125

    Microsoft® Windows® CE to suit your working style and preferences. By exploring the different options, you can find ways to become more efficient and to make working with your HP Jornada more comfortable and fun. This chapter covers: • Adding to your HP Jornada—Including programs, fonts, sounds, and bitmaps, and peripheral devices •...

  • Page 126: Adding To Your Hp Jornada

    HP Jornada. Other programs are available from software distributors and on the Web. You cannot run programs designed for Windows 95 or Windows NT on your HP Jornada. The only programs that will run on your HP Jornada must be designed specifically for Windows CE.

  • Page 127

    If the program does not have an associated installer or setup program, drag the program file (typically an *.exe file type) to the HP Jornada icon in the Mobile Devices window. If the No converter selected dialog box appears, click OK to copy the file without conversion.

  • Page 128

    124 HP Jornada H/PC User’s Guide To add or remove programs with Application Manager 1. Connect your HP Jornada to your desktop PC, and then open the Mobile Devices window. 2. On the Tools menu in the Mobile Devices window, click Application Manager.

  • Page 129: Adding Sounds

    2. In Windows Explorer on the desktop PC, select the font files you want to copy. 3. Drag the font files to the Windows folder on your HP Jornada. If you are copying a Windows font, you will be prompted to select the point sizes and styles you want to copy.

  • Page 130: Adding Desktop Wallpaper

    Windows CE desktop. To add desktop wallpaper 1. Connect your HP Jornada to a desktop PC and start Windows CE Services. 2. Drag the bitmap image you want to copy from its location on your desktop PC to the HP Jornada icon in the Mobile Devices window.

  • Page 131

    Install PC Cards and CompactFlash Cards according to the card manufacturer’s instructions by inserting them into the appropriate slot on your HP Jornada. You may also need to install a software driver for a particular card. The software drivers for Windows CE should be included with the card or be available from the card manufacturer.

  • Page 132

    Fine-tuning performance This section offers information about tailoring your HP Jornada to match your working style. As on your desktop PC, use Control Panel to change most of your HP Jornada options. To open Control Panel 1.

  • Page 133

    Setting general options The following control panels enable you to set general options for using your HP Jornada. For more information about a particular control panel, see the Settings topic in online Help. • Display—The Display control panel allows you to set the background image and the appearance of your Windows CE desktop.

  • Page 134

    The default key assignments correspond to the program icons printed on the HP hot keys, the top row of keys on the HP Jornada keyboard. To assign a program or file to a hot key 1.

  • Page 135: Using Hp Settings

    Restoring default hot key assignments Your custom hot key assignments replace the default key assignments; however you can also use the HP hot keys application to quickly restore the defaults, which correspond to the icons printed on the keys themselves.

  • Page 136

    Click the speaker icon to switch to the Volume & Sounds control panel. Changing HP settings profiles Your HP Jornada has four preset HP settings profiles: Indoors, Outdoors, Power saving, and My settings. You can launch any profile by selecting the radio button associated with it.

  • Page 137

    To change profiles 1. On the Start menu, point to Programs, point to HP Utilities, and then click HP Settings. –or– Press the HP settings hot key. 2. On the Settings tab, select the radio button of the profile you want to change.

  • Page 138: Adjusting The Hp Jornada Touch Pad

    If you have not set a password, click Set Password to switch to the Password control panel. Adjusting the HP Jornada touch pad The HP Jornada touch pad replaces the mouse as a naviga- tion and pointing device. The touch pad buttons act as the primary and secondary (left and right) mouse buttons. In addition, the touch pad can be used as a drawing tablet for use with Microsoft InkWriter®.

  • Page 139: Managing Battery Power

    Tap and drag behavior Use the Touch pad tab to set properties of the HP Jornada touch pad. For example, you can set it so that you can simply tap the touch pad rather than click the primary button.

  • Page 140

    HP Jornada. They are intended only to protect your data until the main battery is recharged. When the main battery is very low, your HP Jornada will shut down, and you will be unable to restart it until you charge the battery or connect to AC power.

  • Page 141

    You should respond immediately when a message warning of low battery power is displayed. When the main battery power is low, simply connect the HP Jornada to AC power to recharge. When the backup battery power is low, the backup batteries must be replaced as soon as possible.

  • Page 142

    HP Jornada auto-suspends. Press the On/Off key or click Suspend on the Start menu to turn off your HP Jornada when it is not in use, even for a short time. • Always use AC power when connecting your HP Jornada to your desktop PC.

  • Page 143

    • Turn off sounds. Use the HP Jornada settings applica- tion to mute the HP Jornada speaker, or use the Sound & Volume control panel to turn on only the most neces- sary system sounds. • Set the screen to dim automatically after a short time.

  • Page 144

    140 HP Jornada H/PC User’s Guide...

  • Page 145: Troubleshooting

    Troubleshooting 8 If you encounter difficulties while using your HP Jornada 820 or 820e Handheld PC (H/PC), this chapter will help you find answers. If you need information about troubleshooting Microsoft® Windows® CE Services, click Windows CE Services Help Topics on the Help menu in the Mobile Devices window.

  • Page 146: Troubleshooting Basic Problems

    Troubleshooting basic problems If you have a specific problem, review the information below to see if you can find the answer quickly. Or, visit the HP Jornada Web site at www.hp.com/handheld for current information about common difficulties. Problem HP Jornada does...

  • Page 147

    Problem Diagnosis / Remedy HP Jornada locks up HP Jornada is locked up. Connect to AC when running power, and perform a soft reset. (See the applications. Resetting section in this chapter.) Note: Check battery power regularly to ensure that the main battery is not running low on power.

  • Page 148

    Reconnect the cable correctly or see Windows CE Services Help for more information. If you set up the Web service using HP dialup, the options you set in HP dialup determine the way Web pages are displayed.

  • Page 149: Troubleshooting Remote Connections

    Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Windows CE Services Help. Diagnosis / Remedy Message header is too big. If your address list exceeds 32 KB, Inbox is unable to send the message.

  • Page 150

    Verify that the modem is installed correctly (model 820e only) and connected to the telephone line. • If you are using the internal modem (model 820 only), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.)

  • Page 151: Connection Is Unreliable

    ActiveSync dialog box • Close the dialog box, wait a few minutes, and try again. • Reset your HP Jornada. (See the Resetting section in this chapter.) Infrared transfer between Windows CE–based devices If you are unable to transfer information between Windows CE–based devices by infrared, try the following.

  • Page 152: Display, Resetting

    If you are having trouble viewing your data, here are some suggestions. Screen is blank If your HP Jornada fails to respond when you briefly press the On/Off key, try holding the button down for a full second. If that does not work: •...

  • Page 153: Soft Reset

    Soft reset Perform a soft reset after restoring data from a backup file or when your HP Jornada appears to be “frozen” or “locked up.” When you perform a soft reset you will lose unsaved data in all open documents or programs.

  • Page 154

    150 HP Jornada H/PC User’s Guide Full reset Perform a full reset only when your HP Jornada does not respond to a soft reset. A full reset will erase all data you have entered, including all files, system settings, and programs you have installed.

  • Page 155: Warranty, Support, And Service

    Warranty, support, and service Limited one-year warranty Your HP Jornada H/PC (models 820 and 820e) comes with a limited one-year warranty. What is covered Your HP Jornada H/PC (models 820 and 820e) (except for the coin-cell backup batteries, or damage caused by this battery)

  • Page 156

    152 HP Jornada H/PC User’s Guide What is not covered Backup batteries, and damage caused by the battery, are not covered by the Hewlett-Packard warranty. Check with the battery manufacturer about battery and battery leakage. This warranty does not apply if the product has been dam-...

  • Page 157

    Warranty, support, and service 153 Consumer transactions in Australia,...

  • Page 158: Year 2000 Warranty

    154 HP Jornada H/PC User’s Guide Year 2000 warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating,...

  • Page 159: Customer Support

    If your H/PC Pro requires service, contact Hewlett-Packard for service information, shipping instruc- tions, and out-of-warranty service charges before you send your unit to HP for repair. In countries not listed in the table, contact your Hewlett-Packard authorized dealer or sales office.

  • Page 160

    156 HP Jornada H/PC User’s Guide Web site You can also obtain product information as well as tips and hints on how to get more from your handheld product at our worldwide Web site. This computer service is provided free of charge;...

  • Page 161

    Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it. Country Telephone Argentina 54-1-7788380 Australia 61-3-88778000...

  • Page 162

    158 HP Jornada H/PC User’s Guide Italy Country Japan Korea Malaysia Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Pre-sales Information Support & Service All Customer Care Centers are available during office hours.

  • Page 163: Appendix A Ergonomics

    Appendix A Ergonomics This chapter provides guidance and hints to help you work in a comfortable and ergonomically low-risk environment. If you experience pain or discomfort while using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and consult a doctor as soon as possible.

  • Page 164

    160 HP Jornada H/PC User’s Guide What is RSI? RSI is a type of injury caused by the irritation or inflamma- tion of soft tissues such as muscles, nerves, or tendons. In extreme cases, this irritation can lead to permanent tissue damage.

  • Page 165

    Ergonomics 161 Avoiding RSI Recent literature suggests that there may be a relationship between injury to soft tissues, especially in the hands and arms, and the prolonged use of keyboards or other equip- ment requiring repeated motion of the hands and forearms. Literature also suggests that there are many other risk factors that may increase the chances of such soft-tissue injury.

  • Page 166

    162 HP Jornada H/PC User’s Guide Reducing eye strain Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer screen. Look away from the screen from time to time. Focus on distant objects briefly.

  • Page 167

    The HP Jornada short breaks application periodically alerts you to take a short break and offers a variety of settings that will aid you in the use of the touch pad. Use the HP Jornada touch pad control panel to change the default settings to fit...

  • Page 168

    164 HP Jornada H/PC User’s Guide...

  • Page 169: Glossary

    PC. You can specify the type of data you want to synchronize. backup file A duplicate copy of your HP Jornada files and data that is stored on your desktop PC or on a PC Card. This file does not include your HP Jornada settings and information stored in ROM, such as factory-installed software.

  • Page 170

    IP addresses. For example, the domain name www.jornada.com might translate as 198.125.247.4. full reset To return your HP Jornada to its original state by removing all power, thereby erasing all files and data you have saved. For more information, see the Resetting section in chapter 8.

  • Page 171

    An established relationship between your HP Jornada and your PC for the purpose of synchronizing and transferring data. Your HP Jornada can have partner- ships with up to two desktop computers. PCT Private Communication Technology (PCT) is a protocol...

  • Page 172

    A connection between your HP Jornada and a remote computer or server. reset A process that either causes your HP Jornada to restart (soft reset) or causes all data stored in RAM to be erased (full reset). For more information, see the Resetting section in chapter 8.

  • Page 173: Index

    126 fonts 125 peripherals 126 sounds 125 Advanced settings Web Service 38, 47 Advanced setup, HP Jornada dialup 35, 44 analog phone line, connecting 40 Appointment notification LED 14 attachments, e-mail 60 Audio speaker 17 AutoDial 46, 62...

  • Page 174

    170 HP Jornada H/PC User’s Guide bFAX Pro 9, 118 bFIND 11, 120 bitmap, for backgrounds 126 booting up. See On/Off key brightness, adjusting 22, 132 browsing HP Jornada desktop 77 the Web or intranet. See HP Jornada dialup: browsing the...

  • Page 175

    Games 11 Solitaire. See Solitaire getting started 13 guest. See connecting: to a desktop PC: other than partner H/PC. See HP Jornada 820 hard reset. See full reset harware features appointment notification LED backup battery compartment 16 battery charging LED 17...

  • Page 176

    172 HP Jornada H/PC User’s Guide HP 100/200LX Palmtop PC 88 HP applications 10 HP Jornada backup. See HP Jornada backup HP Jornada dialup. See HP Jornada dialup HP Jornada settings. See HP Jornada settings HP Jornada show. See HP Jornada show HP Jornada touch pad.

  • Page 177

    main battery installing 18 managing battery power 135 manual connection 74 memory 143 microphone 17 Microsoft ActiveX® Data Objects for Windows CE 110 Microsoft Exchange 66, 94 Microsoft Exchange Update 68 Microsoft InkWriter 114 Microsoft Internet Explorer 68 Microsoft Java virtual machine Microsoft Outlook 94 Microsoft Pocket Internet Explorer 9, 46...

  • Page 178

    174 HP Jornada H/PC User’s Guide Parallel Printer Cable 3 partnership 71, 167 troubleshooting 72 password 133 Password control panel 129 PC Card backup storage 115 modem 33, 42 NIC 50 release button 16 REX Classic and Pro 122 slot 16...

  • Page 179

    Tasks. See Microsoft Pocket Outlook: Tasks telephone connector 15 temperatures, avoiding 12 terminal. See Communication: Terminal ToolTips 27 touch pad 17. See also HP Jornada touch pad touch pad control panel 134 troubleshooting basic problems 142 Communications Troubleshooter partnerships 72...

  • Page 180

    176 HP Jornada H/PC User’s Guide...

  • Page 181: License Agreement

    If you do not agree to the License Agreement, you may return the unopened package for a full refund. In return for payment of the applicable fee, HP grants the Customer a license to the software, until terminated, subject to the following: Use: •...

  • Page 182

    178 HP Jornada H/PC User’s Guide • Customer agrees that no warranty, free installation, or free training is provided by HP for any copies or adapta- tions made by Customer. • All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original.

  • Page 183

    HP. Termination: HP may terminate this software license for failure to comply with any of these terms, provided HP has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

  • Page 184

    Software unless prior written consent is obtained from HP. In some jurisdictions, consent from HP may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassem- bly or decompilation.

  • Page 185

    FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is appli- cable. You have only those rights provided for such Soft- ware and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

  • Page 186

    182 HP Jornada H/PC User’s Guide...

This manual also for:

Jornada 820e, Jornada 820

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