Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
Cause and Troubleshooting
Start/Reload
PressStart/Reload
▶
Door is not closed.
Close the door.
1.
To start the program, press to fill
2.
†
Child lock is activated.
→ †Deactivate child lock", page 33
▶
Ready inis activated.
Check ifReady inis activated.
▶
→ †Keys", Page 23
Laundry is wedged in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, press to fill
4.
†
Temperature is too high.
Wait for the temperature to drop.
▶
→ †program cancel", Page 32
▶
Water level is too high.
Select a suitable program for draining.
▶
→ †Programs", Page 25
Power cut.
Open the door with the emergency release.
▶
→ †Emergency release", page 47
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
▶
†Cleaning the drain pump", page 35
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
TroubleshootingNL
was not pressed.
†
Start/Additional
Start/Additional
41