Troubleshooting - Lunix LX3 Manual

Troubleshooting

When operational problems occur, please refer to the chart below.
PROBLEM
I am unable to start the unit
The massage pressure is
too low
The massage pressure is too
strong
My unit suddenly stopped
working
I hear a faint sound while using
the massager
I have dimples on the hand
after the massage
The airbags are not inflating
I can not see the red light
flashing while charging OR the
unit turns on for a few seconds,
then all the lights flash and the
unit powers down
How do I know when the unit
is fully charged?
Unit stopped charging
Air pump not working on the
wrist area
POSSIBLE CAUSE
The unit did not start properly
OR battery is low
Battery is low OR
intensity level is too low
You are using an Intensity level
that is too high OR your hands
are not correctly positioned inside
the unit
Power outage OR massage
more than 15min OR long
working time, the unit has been
shut off due to overheating
protection
The air pump is working
Comes from the airbags cover
Battery is low
The unit is not charging properly
because the connection is not
made properly between the usb
port and usb cable OR the plug
is higher than 5V 2A
Unit not receiving the correct
amount of voltage
Wrong program selected OR air
pump is defective
SOLUTION
Press the Power Button for 2sec
OR recharge the unit
Recharge the unit OR
increase intensity level
Use I1 Intensity OR try to adjust
your hand in the unit to feel
comfortable
The unit automatically shuts off
after 15min of use. Use the unit
after the motor has been
naturally cooled
Normal behavior
Normal behaviour, it disappears
after 30min
Recharge the unit. If the problem
persists, please contact us at
support@lunixinc.com
The usb cable needs to fit
entirely into the the USB port
OR the plug must not exceed
5V 2A
The red light on the display
disappears once the unit is
fully charged
Make sure the charger you used
is 5V 2A and the charger (plug
or laptop) must not exceed 5V
Try the wrist program and if still
does not work contact us at
lunixinc@support.com
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