SoftBank 304SH User Manual
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SoftBank 304SH User Manual

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304SH User Guide

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Summary of Contents for SoftBank 304SH

  • Page 1 304SH User Guide...

  • Page 3: Table Of Contents

    Getting Started Package Contents............... 6 Parts & Functions.............. 6 USIM Card Installation............7 Handset Memory & SD Card..........8 Charging Handset..............11 304SH User Guide Contents Power On/Off..............13 Touchscreen Operations........... 14 Basic Operations Basic Operations............... 16 Applications...............18 Handset Phone Number............ 19 Mobile Manners..............
  • Page 4 Music & Images Music & Images..............68 Music Files (Music)............68 Still Images & Video (Album)...........69 Connectivity Wi-Fi...................72 Tethering Option.............. 74 Bluetooth ................ 75 ® Global Services Global Roaming..............80 Calling from Outside Japan..........81 Settings About Settings..............84 Sound Settings..............85 Wallpaper &...

  • Page 5: Introduction

    ・Guide content subject to change without prior notice. Guide Usage Notes ・SoftBank 304SH is referred to as "handset" in this guide. ・Most operation descriptions are based on default settings. ・Unless noted otherwise, descriptions are for app sheet in Feel UX Home.

  • Page 7: Getting Started

    Getting Started Package Contents............... 6 Parts & Functions.............. 6 USIM Card Installation............7 Handset Memory & SD Card..........8 Charging Handset..............11 Power On/Off..............13 Touchscreen Operations........... 14...

  • Page 8: Package Contents

    Package Contents Parts & Functions Package Contents Handset Parts ・Handset (SoftBank 304SH) ・Battery is built into handset. ・Handset back cover is not removable. ・クイックスタート (Japanese) ・お願いとご注意 (Japanese) with English "Quick Tips" ・Warranty Name Description Headphone Connect Headphones with Mic (optional accessories) here.

  • Page 9: Usim Card Installation

    USIM Card Installation USIM Card is an IC card containing customer and authentication information, including handset number. Inserting USIM Card Always power off beforehand. If SD Card is inserted, remove it first. (SD Card needs to be removed to insert USIM Card.) Name Description ・For SD Card removal procedure, see...

  • Page 10: Handset Memory & Sd Card

    Handset Memory & SD Card Removing USIM Card Handset supports SD Card up to 128 GB. However, some SD Always power off beforehand. Cards may not operate properly. If SD Card is inserted, remove it first. (SD Card needs to be In addition to SD Cards, use handset memory as storage for removed to remove USIM Card.) system files, applications, shot photos/videos, etc.
  • Page 11 Formatting SD Card Enter Operation Password When using a new SD Card for the first time, format it on handset before trying to save images, music, etc. ・Formatting deletes all SD Card files. ・Charge handset while formatting or charge it adequately beforehand.
  • Page 12 Unmounting SD Card Removing SD Card Always power off beforehand. In app sheet, (Settings) Open Card Slot Cover Remove SD Card Storage ・Lightly push in SD Card and release finger; SD Card pops out. Gently pull it straight out. Close Card Slot Cover ・Close Card Slot Cover firmly.

  • Page 13: Charging Handset

    Exchanging Files with Non-SDXC-Compatible AC Charger is an optional accessory. Be sure to use SHCEJ1 or Devices ZTDAC1 (Micro USB, 1.0 A) specified by SoftBank Mobile Corp. The following explains how to charge handset using SHCEJ1. To exchange files between handset and non-SDXC- compatible devices, use SD Cards (microSD/microSDHC ・See User Guide for corresponding AC Charger.
  • Page 14 Charging is not in progress. Use specified Charger for charging. ・Turn on PC first. If charging still does not start, contact a SoftBank ・Handset may not charge or charge slowly depending on Shop or SoftBank Customer Support, General connection/PC status.

  • Page 15: Power On/Off

    Power On/Off Power Off Power On Long Press Power Key Long Press Power Key until SHARP appears Power off After Power On Graphics, Welcome sheet (lock screen) appears. Drag down Initial setting window appears. Handset shuts down. When Powering On for the First Time At initial power on, handset reboots upon USIM Card detection and setting window appears.

  • Page 16: Touchscreen Operations

    Touchscreen Operations Flick Touch Display to select menu items, open functions, scroll Flick to toggle sheets, pages, etc. pages, etc. Tap item or key to open or execute corresponding function/ operation. Pinch/Spread Pinch or Spread to zoom in or out on images, maps, etc. Touch &...
  • Page 17 Basic Operations Basic Operations............... 16 Applications...............18 Handset Phone Number............ 19 Mobile Manners..............19 Text Entry.................20 Google Accounts............... 23 Google Play............... 25 Security Codes..............26 USIM PIN................27 Screen Lock............... 28 Software Updates.............29...

  • Page 18: Basic Operations

    Basic Operations Navigation Bar Tap icons on Navigation Bar (Display bottom) for the Home (Feel UX Home) following functions/operations. Most operations start from Feel UX Home. Activate Icon Description applications in app sheet, and access widgets or save (Back key) Return to the previous screen.
  • Page 19 Menu Operations Handset Settings at Display bottom to open Options menu. In app sheet, Tap (Settings) to customize settings. ・ Checkbox ( ) appears beside some options. Tap to enable ( ) or disable ( ) option. ・In some windows, Touch & Hold for menu or settings. ・Drag/Flick slider, spinner, etc.

  • Page 20: Applications

    Applications Activating Applications that Support Assist Function Activating Applications Touch Navigation Bar then Drag up (icon appears) Drag to icon and release finger Tap application Always Just once ・Depending on icon, releasing finger may activate In app sheet, Tap application corresponding application.

  • Page 21: Handset Phone Number

    Handset Phone Number Mobile Manners My Phone Number Silent Mode Mute ringtones and other handset sounds to avoid disturbing others around you. In app sheet, (Settings) Profile ・Camera shutter sound, video recording tones, music, video/ game sounds, etc. still play even in Silent mode. In Welcome sheet (lock screen) or Feel UX Home, Touch &...

  • Page 22: Text Entry

    Text Entry 12-Key Keyboard Layout Keyboards Use onscreen keyboards for text entry. In 12-key Keyboard, multiple characters are assigned to each key. In QWERTY Keyboard, a single letter is assigned to each key. ・ Tap a text entry field for keyboard. To hide it, Tap ・Text entry descriptions are for iWnn IME - SH edition (default input method).
  • Page 23 QWERTY Keyboard Layout Switching Entry Modes to toggle Half Numeric, Kanji, and Half Alphabet modes. Alternatively, Flick to toggle these entry modes. To use other entry modes: In a text entry window, Change input mode Enter characters. Toggle case. Toggle entry modes. Enter pictograms, symbols, or emoticons;...
  • Page 24 Entering Letters Flick Input In 12-key Keyboard, to enter keitai in Half Alphabet: In 12-key Keyboard, Flick key for target character (instead of Tapping key repeatedly). ・Touch & Hold key for guide; Flick toward target character to enter. Check Half Alphabet mode is selected ( on Status Bar) (twice: k) (twice: e)

  • Page 25: Google Accounts

    Google Accounts Enter e-mail address Create a Google Account to use Google services. A Google Account is required to fully use some services and applications/functions. Creating a Google Account In app sheet, (Settings) Add account ・If confirmation appears, follow onscreen prompts. Enter password Next Re-enter password...
  • Page 26 Signing in to a Google Account Enter shown characters (distorted) If an application requires a Google Account, Add a Google Account appears. Sign in to use the application. In Add a Google Account, Existing ・If shown characters are unreadable, enter a character then ;...

  • Page 27: Google Play

    Google Play Updating Installed Applications Download applications via Google Play. Downloaded applications can be updated manually or automatically. Sign in to a Google Account beforehand. In app sheet, (Play Store) Installing Free Applications In app sheet, (Play Store) Google Play opens. ・If confirmation appears, follow onscreen prompts.

  • Page 28: Security Codes

    General Information. Application Operations ・Do not reveal Operation Password or Center Access Code (Call Barring Password). SoftBank Mobile Corp. is not liable Refund Requests for misuse or damages. ・Call Barring settings will be locked if incorrect Center Request refunds within designated period. Returned Access Code (Call Barring Password) is entered three times applications are deleted from handset;...

  • Page 29: Usim Pin

    USIM PIN Setting Operation Password 9999 by default; enable USIM card lock to restrict handset Do not forget Operation Password; write it down if necessary. use. Enabling USIM Card Lock In app sheet, (Settings) Other settings Lock & Security In app sheet, (Settings) Other settings Lock &...

  • Page 30: Screen Lock

    Information. Entering incorrect PUK ten consecutive times activates PUK Lock, disabling handset. For recovery, USIM Activating Screen Lock Manually Card must be reissued at a SoftBank Shop (fees apply). When Display is active, Press Power Key Display goes completely dark and Screen lock activates.

  • Page 31: Software Updates

    Do not forget pattern, Lock No. passcode or password set Software Updates for canceling Screen lock (write it down if necessary). If you forget it, visit the nearest SoftBank Shop for recovery procedure. Note that your files and settings will be lost At specified time, handset automatically checks for/downloads during the recovery process.
  • Page 32 Software Update Operations Enabling/Disabling Automatic Updates In Software update menu, Auto update settings not update automatically Update automatically Changing Automatic Update Start Time In Software update menu, Update time settings Select time ・ Available when Update automatically is set in Auto update settings Software Update Cautions...

  • Page 33: Handset Interface

    Handset Interface Welcome Sheet (Lock Screen) Basics.......32 Feel UX Home Basics............33 Status Bar................. 33 Notifications Window............35 Using Quick Launcher............36 Using Mini-Applications & Mini-Widgets......37 Customizing Feel UX Home..........38...

  • Page 34: Welcome Sheet (Lock Screen) Basics

    Welcome Sheet (Lock Screen) Activating Applications Basics Activate applications from Welcome sheet (lock screen) as follows. Welcome sheet (lock screen) appears at power on or when Power Key is Pressed while Display is completely dark (Screen ・Change assigned applications as needed. lock active).

  • Page 35: Feel Ux Home Basics

    Feel UX Home Basics Status Bar Feel UX Home consists of app sheet and desktop sheet. Most Indicators (new message notification, handset status, etc.) operations start here. appear at the top of Display. Access applications and widgets, change handset settings, etc. Toggling Sheets Activate applications in app sheet, and access widgets or save shortcuts to frequently used applications in desktop sheet.
  • Page 36 Character Code Mode Screenshot Failed More Notifications 1　Corresponding indicator appears when handset is connected to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G). Mobile Light On Between these Networks, handset connects to SoftBank 4G whenever possible. 2　Appears upon inserting USIM Card into handset after using...

  • Page 37: Notifications Window

    Notifications Window Setting Keys Open notifications, check handset status or change various settings. Opening Notifications Window Drag Status Bar down Set Silent mode option. Toggle Wi-Fi on/off. Manage use of location information. Enable/disable Auto-rotate screen. Set Display brightness. Show second and subsequent lines of Setting keys. Toggle Energy saving settings on/off.

  • Page 38: Using Quick Launcher

    Using Quick Launcher Recent Applications Window Layout Activate recently used applications as well as assigned applications, mini-applications and mini-widgets. Opening Quick Launcher Activate application that supports the assist function. Shortcuts to applications, bookmarks, etc. Delete all history items for recently used applications. Activate recently used application.

  • Page 39: Using Mini-Applications & Mini-Widgets

    Using Mini-Applications & Mini- Mini-Application Window/Mini-Widget Widgets Window Layout If Operation Bar, indicators, etc. are hidden during playback, Activating Mini-Applications/Mini- Tap mini-application window or mini-widget window to show Widgets them again. ・Window interface varies by application/widget. While using applications, watch TV (Full Seg/One Seg), play videos, open a map, etc.

  • Page 40: Customizing Feel Ux Home

    Customizing Feel UX Home Tap image, color, pattern, etc. Set theme and Wallpaper, move icons/widgets or add shortcuts/widgets. Setting Theme & Wallpaper In Feel UX Home, Theme and Wallpaper are set. ・ To select from images, Tap From list . Follow onscreen prompts.
  • Page 41 Adding Shortcuts Adding Widgets Add an application shortcut as follows. Add Album, Calendar, etc. as follows. In Feel UX Home, In Feel UX Home, Menu appears. Add shortcut Add widget Application Tap application Tap widget Shortcut is added. Widget is added. Removing Widgets/Shortcuts In desktop sheet, Touch &...

  • Page 43: Phone

    Phone Calling................42 Optional Services..............43 Address Book..............48...

  • Page 44: Calling

    Calling To end the call, End call See below to dial directly or answer calls. (Handset does not support Video Call.) Placing Calls In app sheet, (Phone) Dial Call ends. ・After calls to/from numbers not saved in Address Book, save to Address Book confirmation appears. Follow onscreen prompts.

  • Page 45: Optional Services

    Optional Services Emergency Location Report Use these SoftBank Optional Services: Using SoftBank 3G handset for emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). Optional Services ・Location Report does not incur registration/transmission fees. Service Description ・Location/signal conditions affect positioning accuracy.
  • Page 46 Call Forwarding Call Forwarding is set. In app sheet, (Settings) Call Voicemail In app sheet, (Settings) Call Call settings opens. Voicemail/divert Call settings opens. Voicemail/divert Voicemail/divert menu appears. Voicemail/divert menu appears. Settings/stop Settings/stop Divert menu appears. Always No answer Voicemail Divert menu appears.
  • Page 47 Call Waiting Group Calling Requires separate subscription. Requires separate subscription. In app sheet, (Settings) Call During a call, Add Call Call settings opens. Enter number Call Other service settings When call connects, Merge calls Group Calling starts. Caller ID Other service settings opens. In app sheet, (Settings) Call...
  • Page 48 Password). ・Call Barring settings will be locked if incorrect Center Access Code (Call Barring Password) is entered three times consecutively when making a setting. To unlock, the code must be changed. For details, contact SoftBank Customer Support, General Information. ・If Call Barring Password has been previously changed on a mobile phone, enter the latest code to set Call Barring.
  • Page 49 Optional Services Operations Rejecting Calls with No/Undisplayable Caller ID Setting Missed Call Notification or from Payphones Activate this function for records of calls missed when In Call barring menu, Reject call Number not sent handset is off/out-of-range. Initiate Voicemail then follow Payphone Unavailable these steps:...

  • Page 50: Address Book

    Contacts may be altered/lost if handset is left uncharged or due to accidents, malfunctions, repairs, handset upgrade/replacement, mishandling, etc. Back up important contacts and other data regularly. SoftBank Mobile Corp. is not liable for any damages resulting from loss/alteration of contacts.

  • Page 51: Messaging & Browser

    Messaging & Browser Messaging................50 Setting at Initial Mail Startup........50 Sending S! Mail/SMS............51 Opening & Replying to S! Mail/SMS........ 53 Opening Received S! Mail/SMS........54 Creating/Sending Gmail............55 Opening Received Gmail........... 56 Using Internet Mail............57 Web Browsing (Browser)..........59...

  • Page 52: Messaging

    Setting at Initial Mail Startup S! Mail S! Mail Initial Setup Exchange messages with S! Mail-compatible SoftBank handsets When activating Mail for the first time, complete setup to and e-mail compatible devices (other mobiles, PCs, etc.) send/receive S! Mail using Wi-Fi.

  • Page 53: Sending S! Mail/Sms

    Sending S! Mail/SMS Tap Compose email field Enter text Sending S! Mail In app sheet, (Mail) SEND Send ・Alternatively, enter phone number or e-mail address in Recipient field directly. Select recipient (phone number or e-mail address) S! Mail is sent. ・Failed S! Mail message is saved as a draft.
  • Page 54 Sending SMS SEND In app sheet, (Mail) Send SMS is sent. ・Failed SMS message is saved as a draft. ・Alternatively, enter phone number in Recipient field directly. About Drafts Tap recipient (phone number) When is Tapped while creating S! Mail or SMS, confirmation appears asking whether to save the message as a draft.

  • Page 55: Opening & Replying To S! Mail/Sms

    Opening & Replying to S! Mail/SMS Replying to S! Mail/SMS Handset receives S! Mail/SMS messages automatically by default. In S! Mail/SMS message window, (reply) or (reply to all) Opening New S! Mail/SMS When message arrives, new message notice and Notification Indicator appear.

  • Page 56: Opening Received S! Mail/Sms

    Opening Received S! Mail/SMS Tap message Opening S! Mail/SMS In app sheet, (Mail) S! Mail/SMS message window appears. Folder list appears. Inbox Subfolder list appears. ・ To access sent messages, Tap Sent Box ; sent S! Mail/SMS message list appears. ・...

  • Page 57: Creating/Sending Gmail

    Creating/Sending Gmail Gmail Composition Operations Use Google's webmail service. Sign in to a Google Account Adding Cc/Bcc Recipients beforehand. In Mail Composition window, Add Cc/Bcc Add recipient Creating/Sending Gmail Attaching Files In Mail Composition window, Attach file In app sheet, (Google) (Gmail) application...

  • Page 58: Opening Received Gmail

    Opening Received Gmail Opening Gmail Gmail groups all related messages by subject. (Conversation View) In app sheet, (Google) (Gmail) Opening New Gmail When Gmail message arrives, appears. Drag Status Bar down for Notifications Window Inbox opens. Tap conversation (subject) Tap new Gmail notification Message window appears.

  • Page 59: Using Internet Mail

    Using Internet Mail Creating/Sending Internet Mail Adding Accounts In app sheet, (Email) Check usernames (user IDs), passwords, server names, etc. of your Internet Mail account beforehand. In app sheet, (Email) Inbox opens. Account setup menu appears (if no account is set up). Follow onscreen prompts to set up account Internet Mail setup is complete.
  • Page 60 Opening New Internet Mail Opening Internet Mail When Internet Mail message arrives, ringtone plays appears. In app sheet, (Email) Drag Status Bar down for Notifications Window Inbox opens. Notifications Window appears. Tap message Tap new Internet Mail notification Message window appears. Message window appears.

  • Page 61: Web Browsing (Browser)

    Web Browsing (Browser) Adding Bookmarks View Internet sites in Browser. In app sheet, (Browser) Using Browser By default, Quick toolbox guidance appears when activating Browser. ・ To disable it thereafter, Tap Don't show again ) and Close Browser activates. Open target webpage Add bookmark In app sheet, (Browser)
  • Page 62 Opening Bookmarks Using History In app sheet, (Browser) In app sheet, (Browser) Browser activates. Browser activates. Bookmark list Bookmark list Bookmark window appears. Bookmark window appears. Tap bookmark HISTORY Corresponding webpage opens. History list appears. Tap item (e.g., Today Tap record Corresponding webpage opens.
  • Page 63 Signing in to My SoftBank Open up to 16 webpages in different tabs to switch between them easily. Access My SoftBank to check service charges or reward points, change contract details (subscribed price plan, optional services, etc.), check handset e-mail address, use anti-spam settings, etc.

  • Page 65: Camera

    Camera Photo Camera..............64 Video Camera..............65...

  • Page 66: Photo Camera

    Photo Camera Photo Viewfinder Operations Adjusting Brightness Photo Camera Drag up/down for Brightness Scale Capture JPEG images. Adjusting Zoom ・Captured photos are saved to handset memory by default. ・To capture photos with a blurred background quickly, Drag left/right or Pinch/Spread for Zoom Slider capture close-ups with Macro set.

  • Page 67: Video Camera

    Video Camera Video Viewfinder Operations Adjusting Brightness Recording Videos Drag up/down for Brightness Scale Record H.264/AAC videos. Adjusting Zoom ・Recorded videos are saved to handset memory by default. Drag left/right or Pinch/Spread for Zoom Slider Opening Recorded Video In app sheet, (SH Camera) Tap preview thumbnail Album activates (...
  • Page 69 Music & Images Music & Images..............68 Music Files (Music)............68 Still Images & Video (Album)...........69...

  • Page 70: Music & Images

    Music & Images Music Files (Music) Main Applications Playing Music Files The following file formats are supported. Application Description ・3GPP, 3GPP2, MP4, MP3, AMR, WMA (except WMDRM Play music files saved to handset or SD Music content), ASF (except WMDRM content), OGG Vorbis, WAVE, Card.

  • Page 71: Still Images & Video (Album)

    Still Images & Video (Album) Photos/videos shot on handset and downloaded images are sorted into PORTRAIT, EVENT and MAP tabs. Opening Files View still images and videos saved to handset memory and SD Card. The following file formats are supported. Image File Format Still Image...

  • Page 73: Connectivity

    Connectivity Wi-Fi...................72 Tethering Option.............. 74 Bluetooth ................ 75 ®...

  • Page 74: Wi-Fi

    Wi-Fi Connecting Selected Access Points Use household Wi-Fi networks, etc. to connect to the Internet. Enable handset Wi-Fi first. Enabling Wi-Fi In app sheet, (Settings) Wi-Fi settings In app sheet, (Settings) Wi-Fi settings Wi-Fi settings opens. Wi-Fi settings opens. Tap access point on Action Bar Enter password Connect...
  • Page 75 Disconnecting Wi-Fi Using Wi-Fi Direct Use Wi-Fi Direct to establish a Wi-Fi connection with other Wi-Fi Direct compatible devices with no need for an access In app sheet, (Settings) Wi-Fi settings point or Internet connection. ・Enable handset Wi-Fi first. In app sheet, (Settings) Wi-Fi settings Wi-Fi settings opens.

  • Page 76: Tethering Option

    Tethering Option Wi-Fi Operations Connecting Access Points Manually About Tethering Option In Wi-Fi settings, ADD NETWORK Enter Network SSID Done Tap Security field Tap security Use handset like a Wi-Fi router to access the Internet from a protocol Save PC or game device. ・...

  • Page 77: Bluetooth

    Bluetooth ® Opening Tethering Option Help (Japanese) Connect handset to other Bluetooth devices for wireless ® connectivity. In app sheet, (Tethering) Bluetooth Functions ® Function Description Sound output Listen to music, audio, etc. wirelessly. Handsfree Use Bluetooth devices (e.g., headsets) ®...
  • Page 78 Pairing with Other Bluetooth Devices Connecting Paired Bluetooth Devices ® ® Pair nearby Bluetooth devices with handset to transfer files, ® for handsfree conversations, or to listen to music. In app sheet, (Settings) Other settings ・Enable Bluetooth on handset and set target devices to be ®...
  • Page 79 Sending Files (e.g., Address Book) Receiving Files (e.g., Address Book) When file reception request arrives, appears. To receive files: In app sheet, (Address Book) Drag Status Bar down for Notifications Window Address Book opens. Tap tab Tap contact Tap Bluetooth share notification Accept ®...
  • Page 80 ® Setting whether to Allow Other Devices to Detect Handset In Bluetooth menu, Tap handset name (default: 304SH ® ・Description below handset name changes to Visible to all nearby Bluetooth devices, and handset will be discoverable from other Bluetooth devices for a period ®...

  • Page 81: Global Services

    Global Services Global Roaming..............80 Calling from Outside Japan..........81...

  • Page 82: Global Roaming

    Global Roaming Tap provider Handset is Global Roaming Service eligible. Use the same handset number outside Japan. Cellular provider is set. ・To set an appropriate cellular provider automatically, Tap Setting a Cellular Provider Choose automatically ・ To search for all available cellular providers, Tap Search Handset connects to an appropriate cellular provider networks...

  • Page 83: Calling From Outside Japan

    Calling from Outside Japan Calling Landlines & Mobiles within Current Country See SoftBank Mobile Website for details: http://mb.softbank.jp/en/global_services/ Access roaming area/rate information or print it out to carry while traveling abroad. In app sheet, (Phone) Dial Calling Japan In app sheet,...
  • Page 84 Enable ( ) and Roaming assistant appears. Disable ( ・Do not add + before the number. Other country number Country code list appears. Tap country code Handset dials the number. ・ When calling SoftBank handsets, always Tap 日本(JPN)
  • Page 85 Settings About Settings..............84 Sound Settings..............85 Wallpaper & Display Settings..........86 Recent Apps Key Setting..........87 Device Info................ 88 Add Account..............89 Wi-Fi Settings..............90 Home Applications Setting..........90 Storage Settings...............91 Application Settings............92 Data Transfer..............92 Other Settings..............94...

  • Page 86: About Settings

    Device info Check handset status. Create/add accounts; sync them as Add account needed. Wi-Fi settings Enable Wi-Fi connection. Wi-Fi spot Make SoftBank Wi-Fi spot settings. settings Call Set call options. Mail settings Set Mail options. Browser Set Browser options. settings Guide Show/hide Guide indicator.

  • Page 87: Sound Settings

    Sound Settings Sound Operations Set Silent Mode Sound Settings In Sound menu, Mode settings Tap option ・Camera shutter sound, video recording tones, music, Item Description video/game sounds, etc. still play even in Silent mode. Mode settings Set Silent mode. Volume Adjust volume levels.

  • Page 88: Wallpaper & Display Settings

    Wallpaper & Display Settings Enable/Disable Notification Lamp for Notifications Wallpaper & Display Settings In Sound menu, For notification Pulse notification light Item Description ・ Tap Pulse notification light to toggle on ( )/off Set Wallpaper for SH HOME (Home Wallpaper application).

  • Page 89: Recent Apps Key Setting

    Recent Apps Key Setting Set each item Recent Apps Key Setting Setting is complete. Wallpaper & Display Operations In app sheet, (Settings) Set Preloaded Image as Wallpaper Change Wallpaper for SH Home (Home application). In Wallpaper & display menu, Wallpaper Live Wallpapers Wallpaper gallery Always...

  • Page 90: Device Info

    Device Info Device Info Operations Make Developer Options Available Device Info In Device info menu, Tap Build number seven times ・To access developer options, open Settings, then Tap Check handset status. Other settings Developer options Check Handset Status (Battery Status, Handset In app sheet, (Settings) Number, Etc.)

  • Page 91: Add Account

    Add Account Set a Cellular Provider In Device info menu, Carrier Setting Add Account Follow onscreen prompts Create/add accounts; sync them as needed. Check Legal Information, Authentication, & Technical Regulations Conformity Certification In app sheet, (Settings) In Device info menu, Legal information Authentication Technical Regulations Conformity...

  • Page 92: Wi-Fi Settings

    Wi-Fi Settings Home Applications Setting Wi-Fi Settings Home Applications Setting Set Home application. In app sheet, (Settings) In app sheet, (Settings) Wi-Fi settings Home applications Wi-Fi settings opens. Home applications window appears. on Action Bar Tap Home application Setting is complete. Delete Home Applications In Home applications window, Follow onscreen...

  • Page 93: Storage Settings

    Storage Settings Cautions for SD Card Encryption Files on SD Card can be encrypted with Encrypt microSD. Storage Settings ・Encrypted SD Card cannot be recognized by any device other than handset used for encrypting the SD Card. ・Encrypting SD Card prevents files on that SD Card from Item Description being accessed by other people (e.g., when your handset...

  • Page 94: Application Settings

    Application Settings Data Transfer Import files from other mobiles using SD Card or Bluetooth ® Application Settings or back up handset files to SD Card. Check installed applications and running applications. Restoring Backup Files from SD Card In app sheet, (Settings) In app sheet, (Settings)
  • Page 95 Backing Up Files to SD Card Tap item Tap backup file Add registration Delete and register In app sheet, (Settings) ・ To select ( ) or cancel ( ) all available items together at once, in item list, Tap (check all) or (uncheck all) on Action Bar.

  • Page 96: Other Settings

    Other Settings Follow onscreen prompts ・ To select ( ) or cancel ( ) all available items together Other Settings at once, in item list, Tap (check all) or (uncheck all) on Action Bar. Item Description ・If confirmation appears, follow onscreen prompts. ・...
  • Page 97 Bluetooth Settings Network Settings ® Item Description In app sheet, (Settings) Leaving power on, suspend signal- Airplane mode transmitting functions. Default SMS Set application for sending/receiving SMS. NFC/Osaifu- Keitai Set functioning of NFC/Osaifu-Keitai ® settings Wireless output Set wireless output. (Miracast) Home network Share media files with other devices over...
  • Page 98 Network Settings Operations Set each item Enable/Disable Signal-Transmitting Functions Setting is complete. In Network settings, Airplane mode ・ Tap Airplane mode to toggle on ( )/off ( Set Application for Sending/Receiving SMS In Network settings, Default SMS app application Enable/Disable Sharing of Handset Memory/SD Card Media Files on DLNA In Network settings, Home network settings...
  • Page 99 Lock & Security Settings Enable/Disable Data Roaming Item Description In Network settings, Mobile networks Data roaming Set Operation Password to use or change Operation some functions. ・ Tap Data roaming to toggle on ( )/off ( password "Setting Operation Password" for ・If confirmation appears, follow onscreen prompts.
  • Page 100 Lock & Security Operations Other settings Disable Screen Lock In Lock & Security menu, Screen lock None ・ When an option other than None Slide is selected, after Tapping Screen lock , cancel Screen lock to proceed. Require Dragging for Canceling Screen Lock In Lock &...
  • Page 101 Do not forget pattern, Lock No. passcode or password set for canceling Screen lock (write it down if necessary). If you forget it, visit the nearest SoftBank Shop for recovery procedure. Note that your files and settings will be lost during the recovery process.
  • Page 102 Language & Input Settings Language & input Item Description Current selected Set default input method. keyboard Google Set functioning of Google Keyboard. Keyboard iWnn IME - SH Set functioning of iWnn IME - SH edition. edition Language & input menu appears. Google voice Enable/disable voice input.
  • Page 103 Date & Time Operations Date & Time Settings Set Date & Time Automatically Item Description In Date & time menu, Automatic date & time Automatic Set date and time automatically. date & time ・ Tap Automatic date & time to toggle on ( )/off Enable/disable automatic time zone Auto timezone...
  • Page 104 Backup & Reset Operations Backup & Reset Back Up Data Back up application data and handset settings including Wi-Fi password to Google server, or delete all handset memory files. In Backup & reset menu, Back up my data ・Reset all deletes all handset memory files including shot ・...
  • Page 105 Appendix File Storage..............104 Backup & Restore............104 Specifications..............105 Customer Service............106...

  • Page 106: File Storage

    File Storage Backup & Restore File Save Location Backup/Restore Options ・Use handset memory and SD Cards to save files. See Option Description "Handset Memory & SD Card" for more about SD Cards Back up files to cloud server or SD Cards, including insertion/removal procedure.

  • Page 107: Specifications

    Mbps. In some areas, maximum downlink speed of 112.5 Mbps is supported. Handset For Network coverage information, see SoftBank Mobile Website (such information may be available in Japanese Handset specifications are as follows. only). ・Times below were measured with Automatic brightness disabled, Outdoor view disabled, Brightness set to medium.

  • Page 108: Customer Service

    For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance. SoftBank Customer Support General Information From a SoftBank handset, dial toll free at 157 From a landline/IP phone, dial toll free at 0800-919-0157 Customer Assistance (Repairs/Lost Handsets)
  • Page 109 Safety Precautions Safety Precautions............108 Important Product Information........116 Handset & Hardware Care..........117 General Notes..............119 FCC Notice..............120 RF Exposure Information/Specific Absorption Rate (SAR) Information..............121 Water Resistance............122...

  • Page 110: Safety Precautions

    Observe precautions to avoid injury to self or others, or SD Card (Optional Accessory) damage to property. SoftBank Mobile Corp. is not liable for any damages resulting from use of this product. Safety Precautions These labels show degree of risk from improper use; learn...
  • Page 111 When handset is connected to Charger, do not apply excessive force by stomping or in any Display uses tempered glass; however, do not other way. subject to impact (e.g., from a fall) or apply excessive force. When Port or connector is damaged, charging may cause malfunction or fire.
  • Page 112 Keep External Device Port away from liquids (tap water, beverage, sea water, pet urine, Do not place handset or related hardware on etc.) and conductive materials (pencil lead, unstable surfaces. metal strip/jewelry, etc.). Handset or related hardware may fall, resulting in injury, May cause fire, burns, malfunction, etc.
  • Page 113 Pet bites may cause Internal Battery to leak, overheat, burst or ignite. May cause handset/related hardware to malfunction, or fire may result. Do not dispose of handset with ordinary refuse. Battery is built into handset; take handset to a SoftBank Shop for appropriate disposal.
  • Page 114 Handset Do not cover/wrap handset with a cloth or blanket while charging. In addition, do not leave handset covered with a cloth or blanket when going to bed. Do not use handset while driving or cycling. Heat may collect, resulting in fire, burns, malfunction, etc. Accidents may result.
  • Page 115 Watch TV (Full Seg/One Seg) from a distance in good light. Do not use handset when it may affect a vehicle's electronic equipment. Watching in poor light or too close may affect eyesight. Handset use inside vehicles may cause electronic equipment to malfunction, resulting in accidents.
  • Page 116 Charger (Optional Accessory) Do not touch Charger plug or connector with wet hands. May cause electric shock, malfunction, etc. Do not cover/wrap Charger with a cloth or blanket while charging. In addition, do not leave Charger covered with a cloth or blanket Do not touch Charger if thunder is audible.
  • Page 117 Before cleaning, grasp plug and disconnect Persons with implanted pacemaker/defibrillator Charger. should keep handset more than 15 cm away. May cause electric shock or other problems. Radio waves may interfere with implanted pacemakers or defibrillators. Always grasp plug (not cord/cable) to disconnect Charger.

  • Page 118: Important Product Information

    However, no such license is required when Setting is enabled. taking handset abroad for personal use on a vacation or ・SoftBank Mobile Corp. cannot be held liable for any damages business trip and then bringing it back. Export control associated with this service, including accidents resulting...

  • Page 119: Handset & Hardware Care

    ・Place USIM Card in USIM Tray beforehand. 40% at least once every 6 months; if left uncharged, files/ settings may be affected or handset may become unusable. SoftBank Mobile Corp. is not liable for any resulting damages. ・Use handset within 5...
  • Page 120 Function ® DSSS-OFDM modulation. Maximum transmission radius is 40 meters. To view related information (Japanese): SoftBank Mobile Corp. is not liable for any damages resulting In app sheet, (Settings) Device info from data/information leakage due to use of handset Bluetooth function.

  • Page 121: General Notes

    Portrait rights protect individuals' right to refuse to be Battery is built into handset. Do not dispose of handset with photographed or to refuse unauthorized publication/use of ordinary refuse; take it to a SoftBank Shop for appropriate their photographs. Portrait rights consist of the right to disposal.

  • Page 122: Fcc Notice

    FCC Notice 5 GHz WLAN Operation in USA This device complies with part 15 of the FCC Rules. Operation Within the 5.15-5.25 GHz band, U-NII devices are restricted is subject to the following two conditions: to indoor operations to reduce any potential for harmful (1) This device may not cause harmful interference, and (2) interference to co-channel Mobile Satellite Services (MSS) this device must accept any interference received, including...

  • Page 123: Rf Exposure Information/Specific Absorption Rate (Sar) Information

    The guidelines are based on standards that were developed by independent scientific organization through periodic and This mobile phone SoftBank 304SH meets the MIC's* technical thorough evaluation of scientific studies. The standards regulation and international guidelines for exposure to radio include a substantial safety margin designed to assure the waves.

  • Page 124: Water Resistance

    ・To maintain water resistance, it is recommended to replace Card Slot Cover every 2 years regardless of its condition. Customer-requested Card Slot Cover replacement incurs fees and requires handset submission. For details, contact a SoftBank Shop or SoftBank Customer Support, General Information.
  • Page 125 Cautions Washing Handset When Removing Moisture Wipe off dirt, sand, beverage, etc., gently with a cloth. Then hold handset approximately 10 cm below faucet or shower Do not put a cotton swab, cloth, etc. into openings; water head and wash with low-pressure tap water (6 liters/min. or resistance may be affected.
  • Page 127 Ａ About Settings..............84 Add Account..............89 Address Book..............48 Applications...............18 Application Settings............92 Ｂ 304SH User Guide Index Backup & Restore............104 Basic Operations............... 16 Bluetooth ................ 75 ® Ｃ Calling................42 Calling from Outside Japan..........81 Charging Handset..............11 Creating/Sending Gmail............55 Customer Service............106 Customizing Feel UX Home..........
  • Page 128 Mobile Manners..............19 Ｖ Music & Images..............68 Video Camera..............65 Music Files (Music)............68 Ｗ Ｎ Wallpaper & Display Settings..........86 Notifications Window............35 Water Resistance............122 Web Browsing (Browser)..........59 Ｏ Welcome Sheet (Lock Screen) Basics.......32 Wi-Fi...................72 Opening & Replying to S! Mail/SMS........ 53 Wi-Fi Settings..............90 Opening Received Gmail...........
  • Page 130 SoftBank 304SH User Guide July 2014, First Edition SoftBank Mobile Corp. Visit SoftBank Shop for assistance Model : SoftBank 304SH Manufacturer : SHARP CORPORATION...

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