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Parkeon Strada Transfert Evolution 2 Operation Manual

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Strada Transfert Evolution
Operation manual
Ref. 504011484_3

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Summary of Contents for Parkeon Strada Transfert Evolution 2

  • Page 1 Strada Transfert Evolution Operation manual Ref. 504011484_3...
  • Page 2 Translated into English, July 2013 Copyright 2013 Parkeon. All rights reserved.  Parkeon reserves all proprietary rights relating to the contents of this document. Parkeon reserves all rights over usage, reproduction, representation, marketing, translation, adaptation or modification, and generally all rights over present and future utilisation by any means, for any purpose and in any territory, throughout the period of protection.

  • Page 3: Table Of Contents

    Contents Safety About this document… Product description Dimensions and weight Detailed description Purchasing a parking ticket Tickets Standard parking ticket Test tickets Power supply voltage ticket Management ticket (or Statistics ticket) Coin collection Organisation and security Opening the lower door Collection with a transfer canister Collection with a collection trolley Opening / closing the housing door...

  • Page 4: Safety

    1 - Safety 1. Safety Parkeon products are designed to minimise risks to users and operators from electrical power supplies, high temperature, fires, mechanical injuries, radiation and chemicals. The product complies with the following directive:  Directive 2004/40/CE of the European Parliament and of the Council of 29 April 2004 on the...
  • Page 5 1 - Safety  Without the GPRS option: The product complies with the following standards: Directive 2006/95/EC of the European Parliament and of the Council of 12 December 2006 on the harmonisation of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Directive 2004/108/EC of the European Parliament and of the Council of 15 December 2004 on the approximation of the laws of the Member States relating to...
  • Page 6 Comply with the applicable local regulations while disposing of these items. IMPORTANT: Parkeon shall not be liable in the event of any changes or incorrect use of the Pay & Display machine other than as described in this document.

  • Page 7: About This Document

    2 - About this document… 2. About this document… This manual is intended for operating personnel. It describes the procedure and provides advice for the correct and efficient performance of routine operations (collections, replenishment of supplies etc.). Strada Transfert Evolution2 - Operation manual 7/50...

  • Page 8: Product Description

    3 - Product description 3. Product description Zone indicator This machine issues the motorist with a ticket depending on the selected payment method. It is functional, has efficient systems and is highly secure. Housing Collection door Access door Overview Strada Transfert Evolution2 - Operation manual 8/50...
  • Page 9 3 - Product description The (optional) top has two functions: Supporting the optional solar panel;  Protecting the optional radio antenna.  The top may possibly be supplemented by an identification module (zone indicator). The housing protects the following: Circuitry and software for saving all the management, tariff, maintenance ...

  • Page 10: Dimensions And Weight

    3 - Product description A: Zone indicator height Dimensions and weight There are two models: 90 or 180 mm Complete parking terminals weigh approximately 90 kg. Terminals with all the optional features weigh 130 kg. Strada Transfert Evolution2 - Operation manual 10/50...

  • Page 11: Detailed Description

    3 - Product description Detailed description Zone indicator Validate button (green) Display Cancel button (red) module Function keypad or extended keyboard Upper door locks Card inlet Alphanumeric or (optional) bank card keypad (optional) Coin inlet Upper door Coin return bowl Ticket bowl Maintenance door...
  • Page 12 3 - Product description In any case, the extended keyboard has a (green) OK button and a (red) Cancel button. Example: front with Example: front with Pay By Plate extended keyboard Pay By Space extended keyboard Main board Main Batteries board
On / Off switch Centralisation...
  • Page 13 3 - Product description Maintenance door Unjamming handle Lower door lock Drawer View of the coinbox with the lower door open Drawer key Strada Transfert Evolution2 - Operation manual 13/50...

  • Page 14: Purchasing A Parking Ticket

    4 - Purchasing a parking ticket 4. Purchasing a parking ticket Front Tariff label panel Display module Cancel button (red) Function keypad depending on options (buttons "+", "-", "language", "tariffs", Validate button etc.) or extended (green) keyboard Card inlet (optional) Alphanumeric or bank card keypad...

  • Page 15: Tickets

    5 - Tickets 5. Tickets Standard parking ticket Parking tickets can be personalised. For example, they may contain the following information: Date;  Expiry time;  Expiry date;  Price of ticket.  A resident ticket additionally includes the letters "RES". Test tickets A test ticket may be obtained using the programming keyboard (button T) or ...

  • Page 16: Management Ticket (Or Statistics Ticket)

    5 - Tickets Management ticket (or Statistics ticket) The management ticket is not available with terminals in transaction-based accounting mode. In that case, the data are reported to the server and are not counted locally. Programming function 212 accessible from the programming keypad is used to print a management ticket (or Statistics ticket).

  • Page 17: Coin Collection

    If payment with coins is the only payment method, the malfunctioning LEDs are red. Security: Parkeon terminals are designed to offer strong protection from fraud. Special attention must be paid to the various potential risks of fraud and theft. Some basic precautions need to be taken: ...

  • Page 18: Opening The Lower Door

    6 - Coin collection Opening the lower door To open the lower door:  Insert the key in the lock.  With the end of the key, push the first cover to the left (1) then the second one to the right (2). Guard covers ...

  • Page 19: Collection With A Transfer Canister

    6 - Coin collection Collection with a transfer canister Description of the transfer canister: The locking lever is used to unlock the slide of the transfer canister. The once-only opening system can be reset to prepare the canister for a collection. When the once-only system is reset, the setting dot is white.
  • Page 20 6 - Coin collection Removing the collection key from the slide: The canister key can be removed by moving the insertion stop. In that way, you do not need to have a canister for each terminal. IMPORTANT: This method significantly reduces the high security of the canister system. Users are advised against employing this method.
  • Page 21 6 - Coin collection Preparing a transfer canister:  Make sure that the canister is empty.  If the collection key has been taken off the transfer canister slide, the agent must put the key back on the canister slide (1) before starting the collection (the key must remain on the canister throughout the collection procedure).
  • Page 22 6 - Coin collection Collecting the coins from the terminal: Before proceeding with the collection, make sure that the transfer canister has been prepared (refer to section "Preparing the transfer canister" on the previous page). Inserting the transfer canister and unlocking the drawer: Set the transfer canister on the two brackets.
  • Page 23 6 - Coin collection Emptying the drawer:  Keep the locking lever pressed in Unjamming and pull the slide to slide the handle drawer out of the coin box.  Pull the unjamming handle and Drawer shake it vigorously in every direction to make all the coins drop into the canister.
  • Page 24 6 - Coin collection Collection ticket: A collection ticket is automatically printed out at the end of the collection. The format of that collection ticket is identical to that of a parking slip. It provides the following information:  date and time of the collection, ...
  • Page 25 6 - Coin collection Emptying the transfer canister: IMPORTANT: Users are strongly advised not to empty full coinboxes near the parking terminals. The coins should be collected in a secure area (e.g. a sorting centre). To empty and prepare the coinbox: Take off the padlock and/or seal.

  • Page 26: Collection With A Collection Trolley

    6 - Coin collection Collection with a collection trolley IMPORTANT: Collection with a collection trolley is not possible when the terminal is installed with a DDA, ADA height (height of user buttons 1200 mm). Description of the collection trolley: The collection trolley is made up of a ...
  • Page 27 6 - Coin collection  The collection trolley does not have a once-only system and cash from several terminals can therefore be collected with the same trolley.  Move the insertion stop to remove the collection key from the collection head slide.
  • Page 28 6 - Coin collection Remove the slide from the collection head.  Key insertion stop  Push the key insertion stop.  Remove the collection key. Push the slide onto the collection head to put it back in place and put the slide stop back with the two screws and nuts.
  • Page 29 6 - Coin collection Collecting the coins from the terminal Before collecting the cash, make sure that the collection trolley is empty and that the padlocks are in place. Inserting the collection head and unlocking the drawer:  Set the collection head on the two brackets. Supports Insert the collection key in the drawer lock (1) and turn the key clockwise to ...
  • Page 30 6 - Coin collection Emptying the drawer:  Keep the locking lever pressed in Unjamming and pull the slide to slide the handle drawer out of the coin box.  Pull the unjamming handle and Drawer shake it vigorously in every direction to make all the coins drop into the trolley.
  • Page 31 6 - Coin collection Collection ticket: A collection ticket is automatically printed out at the end of the collection. The format of that collection ticket is identical to that of a parking slip. It provides the following information:  date and time of the collection, ...
  • Page 32 6 - Coin collection Emptying the collection trolley: IMPORTANT: Users are strongly advised not to empty full trolleys near the parking terminals. The coins should be collected in a secure area (e.g. a sorting centre). To empty and prepare a collection trolley: Remove the padlock or padlocks.

  • Page 33: Opening / Closing The Housing Door

    7 - Opening / closing the housing door 7. Opening / closing the housing door Opening / closing with the mechanical lock Opening: Guard cover Detail A Detail (A) The mechanical lock is protected by guard covers in order to reduce the risk of vandalism.

  • Page 34: Opening/Closing With An E-Lock

    Opening: The housing is protected by a lock guard cover in order to reduce the risk of vandalism. Use the Parkeon door-opening tool so as to not damage the door or housing paint. Insert the door-opening tool (1).  Lever it up (2) so as to lift the lock guard cover.
  • Page 35 7 - Opening / closing the housing door In the event of an electronic failure, the door can be opened with a mechanical key. The emergency mechanical key offers access to the housing. Users are strongly advised to store it in a secure place accessible to authorised personnel only. To mechanically unlock the electronic lock: Insert the mechanical key in the door (1).

  • Page 36: Replenishing Supplies

    8 - Replenishing supplies 8. Replenishing supplies IMPORTANT: For complete reliability, use the parts and supplies recommended by Parkeon only. Ticket roll To change the ticket roll, the terminal must be in service. Open the housing door.  Lift the paper guard.
  • Page 37 8 - Replenishing supplies Checking if the ticket roll is flat Ticket reserve Strada Transfert Evolution2 - Operation manual 37/50...

  • Page 38: Battery

    8 - Replenishing supplies Battery Self test Every hour, the parking terminal automatically tests the battery charge level. Replace the battery if the charge voltage is less than 11.5 volts (green LED if the voltage is 11.5 Volts and red LED if the voltage is 11.3 Volts). Replacing a spent battery Switch off the power to the terminal.
  • Page 39 Battery Position of the battery WORKSHOP CHARGING: To charge a battery, use a charger recommended by Parkeon, with a constant output voltage located between 13.5 and 14.4 Volts (charger available from the Consumable supplies price list). An unsuitable battery charger could overheat the electrolyte and make the battery explode.

  • Page 40: Programming Interface

    9 - Programming interface 9. Programming interface The maintenance software provides access to the various functions of the terminal. The software is accessible in two different ways: With the door open, press F on the display module keypad;  With the door closed, use a maintenance card (the functions accessible will be a ...

  • Page 41: Using The Maintenance Menu With The Door Closed

    9 - Programming interface Using the Maintenance menu with the door closed If the terminal has an electronic lock (identification using a maintenance card), you can use the small version of the maintenance menu without opening the maintenance door (see the "Tree structure" section to view the functions accessible with the door closed).

  • Page 42: Basic Programming Functions

    9 - Programming interface Basic programming functions Press F on the keyboard to access the Maintenance menu or enter the open-  door option code. Select the programming function number from the list below, for example '1'  (time setting). Validate with V.
  • Page 43 9 - Programming interface Function 12 - Setting the terminal number and town identifier Enter the parking terminal number, e.g. 25340002. This number acts as the reference in the Parkfolio system and for other administrative purposes. MACHINE NUMBER 00000000 Enter V. ...
  • Page 44 9 - Programming interface Function 26 - Collection ticket copy. This function is used to print a copy of the collection ticket to make it easier to track the parking terminal for administrative or accounting purposes. Function 53 - Periodic statement This function is used to print a weekly or monthly accounting statement.

  • Page 45: Warnings And Failures

    10 - Warnings and failures 10. Warnings and failures 10.1 Green warning LED A flashing green LED is an early warning signal, which does not put the terminal out of order. It only indicates that work is required, e.g. when the ticket stock is almost empty or when the battery charge is low.

  • Page 46: Red Failure Led

    10 - Warnings and failures 10.2 Red failure LED A flashing red LED means that the terminal is out of service. Please contact the technical department and provide the following information: Failure code number;  Failure message (the list below contains the most common failures); ...
  • Page 47 10 - Warnings and failures PRINTER MAIN BOARD 4205 Printer jammed or failed Check printer operation. DIALOGUE FAILURE Check if the housing door is DOOR OPEN 7000 The housing door is open. closed correctly. TICKET FORBIDDEN If no return, open the Coin or object jammed in COIN JAM 7001...

  • Page 48: Cleaning Tips

    11 - Cleaning tips 11. Cleaning tips NEVER USE:  metal brushes or steel wool, which can damage the surface coating,  high pressure water jets, which can damage the seals or allow water to enter the housing,  solvents on transparent materials (panels etc.), ...

  • Page 49: Cleaning The Inside

    11 - Cleaning tips 11.3 Cleaning the inside NEVER USE a vacuum cleaner directly on printed circuit boards or subassemblies.  Switch the terminal off before cleaning the inside of the housing.  Use a dry cloth.  If needed, dust the various components with a dry cloth or a special soft brush, then vacuum the loosened dust with a vacuum cleaner set to the low-power position.

  • Page 50: Troubleshooting

    12 - Troubleshooting 12. Troubleshooting Always switch off the machine with the On/Off switch on the main board. Symptom Problem Solution Change the battery if the voltage < 10 volts. The parking terminal  Large number of ticket transactions will not operate if in a very short time.

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