DirecTV STREAM User Manual

DirecTV STREAM User Manual

Device & remote control

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DIRECTV STREAM
SM
DEVICE & REMOTE CONTROL
USER MANUAL
Version 4.0 09/2021

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Questions and answers

Anthony A Pakosta
April 4, 2025

How to turn off captions on directv stream

1 comments:
Mr. Anderson
April 4, 2025

To turn off captions on DIRECTV STREAM:

1. Press the Home button on the DIRECTV STREAM remote.
2. Go to Settings > Preferences.
3. Select Accessibility.
4. Choose Captioning, then select Display to turn it off.

This answer is automatically generated

Anthony A Pakosta
April 4, 2025

how to get to the menu button on direct stream remote

1 comments:
Mr. Anderson
April 4, 2025

To access the menu on the DirecTV STREAM remote, press the Home button. This will bring up the main menu where you can navigate to features like the guide, watch now section, and other settings.

This answer is automatically generated

Vince Bonura
February 8, 2025

Turn power saving mode off

1 comments:
Mr. Anderson
May 14, 2025

To turn off power saving mode on a DirecTV STREAM device, follow the directions to disable the power-saving feature. This will prevent the TV from shutting off or showing a "still watching" message after 4 hours. If using a Firestick, turn off "Data Usage Monitoring" to stop it from cutting data when the TV is off. If using the DirecTV STREAM app on a smart TV, and the power saver settings on the TV do not solve the issue, there is no option to disable it within the app.

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Summary of Contents for DirecTV STREAM

  • Page 1 DIRECTV STREAM DEVICE & REMOTE CONTROL USER MANUAL Version 4.0 09/2021...
  • Page 2 INTRODUCTION Product manuals are intended to help customers understand the workings of the hardware devices. This product manual provides overview information of the DIRECTV STREAM device and remote control and addresses specific functions of the devices. It is posted online at directv.com/support/userguides...
  • Page 3: Table Of Contents

    FIGURES Figure 1: DIRECTV STREAM—Front Panel ......................07 Figure 2: DIRECTV STREAM—Side Panel ......................07 Figure 3: DIRECTV STREAM—Rear Panel View with New Logo ..............07 Figure 4: DIRECTV STREAM—Wall Mounting ....................08 Figure 5: Remote Control showing button with descriptions .................09 Version 4.0 09/2021...
  • Page 4 TERMINOLOGY Term Description DIRECTV STREAM Over-the-Top, the delivery of video via the Internet directly into the device, allowing access to services anywhere, anytime, and on any compatible device Version 4.0 09/2021...
  • Page 5: Overview

    (one per TV) so you don’t need any other DIRECTV STREAM set-top boxes or services. (It’s not compatible with any DIRECTV set-top boxes or existing Genie® Servers.) It comes with a remote control offering many features, including the convenience of voice control.
  • Page 6: Hardware Information

    II. HARDWARE INFORMATION A. Specifications DIRECTV STREAM Specifications Size and Weight (not including feet) Power • Height: 19 mm • EPS10 External PSU • Width: 158.6 mm • AC External PSU -120v~60 HZ, 18W • Depth: 158.6 mm • Input: 12V DC 1.5A •...
  • Page 7: Client Hardware

    B. Client Hardware 1. Front Panel • Blue Power Status Indicator LED • Green / Yellow / Red Network Status Indicator FIGURE 1: DIRECTV STREAM—FRONT PANEL 2. Side Panel • Red Reset Button FIGURE 2: DIRECTV STREAM—SIDE PANEL 3. Rear Panel •...
  • Page 8: Other Associated Hardware

    C. Other Associated Hardware 1. Mounting Cables The DIRECTV STREAM device (C71KW) can be set on a tabletop or mounted to a wall by attaching a cable tie to the recess in the bottom cover. 2. Power Supply The DIRECTV STREAM device (C71KW) uses the DIRECTV®...
  • Page 9: Figure 5: Remote Control Showing Button With Descriptions

    MIC/STATUS LED Turns both DIRECTV STREAM Turns both DIRECTV STREAM and TV ON at the same time and TV OFF at the same time HOME Display the HOME screen INPUT Cycle through and select the equipment connected to your TV LIST Displays My Library—DVR recordings...
  • Page 10: Features

    III. FEATURES SOFTWARE FEATURES Category Feature DIRECTV STREAM Ultra HD (4K) 4K Video Playback ✓ Audio Digital Audio ✓ Audio Dolby Digital ✓ Audio Secondary/Alternate Audio Cloud DVR Accessing Cloud Content ✓ Captioning Closed Captioning ✓ Guide One-touch Recording Live TV Trick-play ✓...
  • Page 11: Appendix

    IV. APPENDIX A. LED STATES FRONT PANEL “NETWORK” LED Color State Booting/Standby Green Excellent signal strength Yellow Borderline signal strength Poor signal strength Flashing Red No network connectivity FRONT PANEL “POWER” LED Color State Bright Blue Off Blue Off/Standby Blue SWDL/Software Download Version 4.0 09/2021...
  • Page 12: Federal Communications Commission Interference Statement

    2230 E. Imperial Hwy El Segundo, CA 90245 1-800-531-5000 • Trade Name: DIRECTV • Model Number: C71KW and RC82V Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 13 © 2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property of their respective owners. Version 4.0 09/2021...
  • Page 14 Version 4.0 09/2021 Version 4.0 09/2021 Version 4.0 09/2021...

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