RedPort Optimizer WXA-223 Advanced User's Manual
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RedPort Optimizer WXA-223 Advanced User's Manual

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Optimizer
ADVANCED USER GUIDE
FOR WXA-223
Rev1 – 16February 2022
Copyright © Pivotel IP LLC. All rights reserved

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Summary of Contents for RedPort Optimizer WXA-223

  • Page 1 Optimizer ADVANCED USER GUIDE FOR WXA-223 Rev1 – 16February 2022 Copyright © Pivotel IP LLC. All rights reserved...

  • Page 2: Revision History

    wXa-223 Optimizer Rev1 Revision History Doc Rev Date Name Changes Made 1.0.0. 16FEB2022 Bethany Headrick Issued as version 1.0.0.

  • Page 3: Table Of Contents

    Optimizer Rev1 Table of Contents ............................1 EVISION ISTORY ABOUT THIS GUIDE ..........................4 INTRODUCTION TO THE REDPORT OPTIMIZER ................4 ........................5 2.1. PTIMIZER EATURES ..........................6 2.2. ERVICES NCLUDED ......................7 2.3. REMIUM ERVICES VAILABLE SAFETY ..............................8 THINGS TO KNOW BEFORE GETTING STARTED ................
  • Page 4 wXa-223 Optimizer Rev1 ..........................56 8.1. A CCESS YSTEM SYSTEM SETTINGS ..........................57 ........................... 57 8.1. PDATE IRMWARE 8.2..........................57 ROFILE ANAGER ...................... 58 8.3. EBOOT THE PTIMIZER OUTER WI-FI ................................59 9.1. ) ....... 59 ESTRICT IRELESS ETWORK CCESS DD OR HANGE...

  • Page 5: About This Guide

    Rev1 About this Guide This guide is intended for users of the RedPort Optimizer wXa-223 router. It features only those sections of the user interface that require configuration for a specific service or feature that may need to be accessed by the average user.

  • Page 6: Optimizer Key Features

     GSM support to switch between satellite and GSM when available.  Track GPS locations from compatible GPS-enabled devices.  Compatible with optional RedPort Halo Wi-Fi Extender and/or RedPort Halo Pro Wi-Fi Extender for access to external Wi-Fi networks, when available.

  • Page 7: Services Included

    Halo Wi-Fi Extender - The Halo Long Range Wi-Fi Extender allows users to connect to remote Wi-Fi signal (e.g. at a marina, truck stop, or basecamp) and repeats that signal through the RedPort Optimizer Wi-Fi hotspot. Requires a RedPort Halo Long Range Wi- Fi Extender or Halo Pro Long Range Wi-Fi Extender.

  • Page 8: Premium Services Available

    Using a connected GPS-enabled device, submit position reports to a central database for reporting or viewing on a tracking website. Requires service subscription. RedPort VoIP Service - RedPort VoIP service transforms your satellite device into a multi-user unit. Up to four users can send/receive phone calls and/or SMS (text) messages simultaneously.

  • Page 9: Safety

    Connecting any device such as a laptop or switch with a Gigabit ethernet, 1000Mbps speed NIC will potentially put your device or port at risk of damage or burn out. RedPort does not provide coverage or warranty for this damage. Connect any device of this nature at your own risk.

  • Page 10: Things To Know Before Getting Started

    wXa-223 Optimizer Rev1 4. Things to Know Before Getting Started As the onboard/onsite administrator, under normal operating conditions, you will seldom have a need to interact with the user interface of the router. However, should you find yourself in a position that requires you to login to the router, this Advanced User Guide is designed to help you.

  • Page 11: How It Works Out Of The Box

    4.2. How It Works Out of the Box We ship the router ready for use with a RedPort-certified compression email and/or web browsing account (which must be purchased separately). This default setup allows anyone with an XGate or RedPort-Certified email account or web service to use the router to send and receive email and to browse the Internet.

  • Page 12: Getting Started - User Interface (Ui) Access

     SMS for compatible satellite devices.  Voice Capability for compatible satellite devices.  Web Compression*  GPS Tracking*  RedPort VoIP for multi-user calls and SMS*  GPS/NMEA Repeater. *Premium services – additional fees apply. Contact Pivotel or your RedPort authorized dealer for details.

  • Page 13: Access The Portal Dashboard

    wXa-223 Optimizer Rev1 5.1. Access the Portal Dashboard Access the UI by logging in using the superadmin login. 1. To access the User Interface, first ensure that your computer is connected to the Optimizer router Wi-Fi, which will show up in your Wi-Fi preferences as “wxa-223- XXXX,”...
  • Page 14 wXa-223 Optimizer Rev1 The tabs on the side of the Dashboard page are used to navigate the features and services activated on the router. NOTE: The Wi-Fi Extender Setup section only displays when the Wi-Fi Extender is plugged into the Optimizer and “ACTIVATED” in the Services Center. See section 7.7 for details on how to use the Extender with the Optimizer.

  • Page 15: The Dashboard And Widgets

    wXa-223 Optimizer Rev1 5.1.1. The Dashboard and Widgets The Dashboard is the onsite administrator’s gateway to the most used features. On the Dashboard are the four main widgets that you see upon login: “Device Information,” “Wi- Fi,” “Firewall,” and “Network Interface.” Device Information Widget The Device Information widget shows basic information about the Optimizer device, such as the model, model number, and firmware version.
  • Page 16 wXa-223 Optimizer Rev1 Firewall Widget The Firewall Widget shows the Status of the Firewall (OFF or ON) and allows the user to add a new Domain Exception or new IP/Port Exception to the Firewall Rules. Clicking into the Firewall widget takes the user to the Firewall tab, where the user can click on “Advanced Firewall Configuration”...

  • Page 17: Router Security

    Optimizer Rev1 6. Router Security If you modify the default settings of the firewall you may have WAN ports open. RedPort is not responsible for any overages incurred due to unrecommended changes in Firewall rules. Any firewall changes could leave you vulnerable to unwanted traffic. Note that ports open to the Internet on satellite systems that have public IP addresses are vulnerable to attackers that run dictionaries trying to guess usernames and passwords on the router.

  • Page 18: Advanced Firewall Settings

    wXa-223 Optimizer Rev1 6.2. Advanced Firewall Settings Click on “Advanced Firewall Configuration” and a window will pop up asking if you would like to proceed to the Advanced Firewall Settings. Click “Proceed.” 6.2.1. General Settings Use this section to create and edit general Firewall rules.
  • Page 19 wXa-223 Optimizer Rev1 Enable SYN-flood protection: SYN-flood protection protects against Distributed Denial of Service attacks that would hinder the use of the Optimizer. Best Practice is to leave this box ticked. Input: access to the router itself. Output: access to the “lan”. DO NOT MODIFY. Forward: pass traffic thru the router via an interface and out of the router.

  • Page 20: Services

    Optimizer Rev1 7. Services 7.1. RedPort PBX 1. To enable Voice PBX, navigate to the Services Center and expand the Voice PBX tab under “Free Services.” 2. Click “ACTIVATE” then when the confirmation window pops up, choose “ACTIVATE” to confirm your choice.
  • Page 21 wXa-223 Optimizer Rev1 4. On the PBX page, tick the box for “Enable/Disable PBX” and click “Save Changes” to apply the change.

  • Page 22: Voice Pbx Settings

    wXa-223 Optimizer Rev1 7.1.2. Voice PBX Settings The Optimizer allows unlimited SIP extensions with free local calling and text messaging within your local area network using the XGate Phone app.* *XGate Phone app is available for free in the Apple iTunes App Store and in the Google PlayStore.
  • Page 23 Optimizer Rev1 Multi-VoIP capability is available with the optional RedPort VoIP service on virtually any satellite terminal. This VoIP service allows you to make calls for considerably less than standard satellite voice airtime costs and allows up to four users sending/receiving phone calls and/or SMS messages simultaneously.

  • Page 24: Sip Extensions

    wXa-223 Optimizer Rev1 7.1.3. SIP Extensions By default, there are 4 extensions enabled. Extension 201 is enabled for inbound and outbound calling. The remaining extensions are enabled but are configured for outbound calling only. Incoming calls will ring only on those extensions with Ring enabled. To enable Ring or SMS on an extension, simply check the box for the service you want enabled.

  • Page 25: Redport Voip

    Voice is disabled by default but can be enabled for use with compatible satellite devices using standard satellite airtime. 1. To utilize the RedPort VoIP services, first activate PBX Services under the Services Center. 2. You will be navigated to the PBX Services tab. Tick the box for “Enable/Disable PBX”...
  • Page 26 Address, and enter it in this box, b. Mode: This dropdown should be left to IAX c. Activation Key: Paste the Activation Key here, provided by your RedPort dealer. d. Hit “Save & Apply” at the bottom to save your changes.

  • Page 27: How To Make And Receive Voice Calls

    Note: Standard voice calling rates apply. Only one phone call can be active at a time. Multi-user Voice and SMS is possible -- up to four consecutive sessions -- with the optional RedPort VoIP service. Contact your service provider for details.

  • Page 28: Sms Messaging

    wXa-223 Optimizer Rev1 7.3. SMS Messaging SMS Messaging via the Optimizer is disabled by default but can be enabled for use with compatible satellite devices. 1. To enable SMS Messaging, navigate to the Services Center tab on the side menu of the dashboard page.
  • Page 29 wXa-223 Optimizer Rev1 4. Click on “SMS Messaging” on the side menu to navigate to the SMS Messaging page. Once that is open, click on the “Settings” tab. 5. Once you have accessed the settings tab, tick the checkbox beside “Enable/Disable”...

  • Page 30: How To Send Sms Messages Through The User Interface

    wXa-223 Optimizer Rev1 7.3.1. How to Send SMS Messages through the User Interface Once SMS Messaging is enabled following the instructions in section 5.2.3., the user can send and receive messages through the Optimizer device. 1. Navigate to the SMS Messaging page in the User Interface by either clicking on the SMS Messaging tab on the side menu, or by clicking on the SMS Messaging Widget on the Dashboard.

  • Page 31: Received Messages

    wXa-223 Optimizer Rev1 7.3.2. Received Messages 1. Click into the “Received Messages” tab on the SMS Messaging page to view and edit received messages. 2. To view the most updated list of received messages, click on the “Refresh Received Messages,” and the most recently received messages will be added to the list.

  • Page 32: Sent Messages

    wXa-223 Optimizer Rev1 7.3.3. Sent Messages 1. Click into the “Sent Messages” tab on the SMS Messaging page to edit and view sent messages. 2. To view the most updated list of sent messages, click on the “Refresh Sent Messages” and the most recently sent messages will be added to the list. 3.

  • Page 33: Sending Sms Messages Through The Xgate Phone Application

    Open the XGate Phone App. Click <Chat> to send an SMS message or to view an SMS message received. NOTE: Only one SMS message can be sent at a time. Standard SMS message rates apply. Multi-user Voice and SMS is possible with the optional RedPort VoIP service. Contact your service provider for details.

  • Page 34: Email And Web Browsing

    7.4. Email and Web Browsing This default setup allows anyone with a RedPort-certified email account (such as XGate) or web account (such as XWeb), with a Primary Account username and password, to use the router, as is, to send and receive email and to browse the Internet.

  • Page 35: Web Compression And Filtering

    View traffic logs 7.5.1. Setting Up Satellite Web Compression By default, the router is shipped with web compression disabled. Web compression is a premium service that carries an additional charge. Contact your RedPort service provider for pricing. Enable Compression: 1. If you have purchased Web Compression service, navigate to the Services Center and expand the “RedPort Shared Web Compression”...
  • Page 36 wXa-223 Optimizer Rev1 3. To navigate to the Web Compression page, choose the “Web Compression” tab on the side menu. 4. Tick the box at the top of the page, under the “Compression” tab. Then hit “Save & Apply” at the bottom of the section to fully enable compression. a.
  • Page 37 wXa-223 Optimizer Rev1 b. When the box is ticked, you will see the full list of compression settings. Transparent Proxy: Enable Transparent proxy. i.e., transparently redirect HTTP web traffic to the web proxy for filtering and/or compression without having to modify the end user's browser settings.
  • Page 38 wXa-223 Optimizer Rev1 Enable Compression: When you tick this box, it enables compression. You can then choose to enable Proxy Authentication by Client and enter your Username and Password. Proxy Authentication by Client: By default, this is unchecked as it does not work with the Captive Portal enabled.
  • Page 39 wXa-223 Optimizer Rev1 Server: Do not change this unless instructed to do so by your service provider. Compression Level: Set the level of compression that meets your needs. Those on entry level plans should click “Maximum.” Those on high data plans may prefer “Standard” or “Minimum.”...
  • Page 40 wXa-223 Optimizer Rev1...

  • Page 41: Advanced Settings

    wXa-223 Optimizer Rev1 7.5.3. Advanced Settings Under normal operating conditions there is little to change here. Some items of interest include:  Default Filtering Scheme: impacts the amount of content filtering that is applied to a webpage, by removing elements, before presenting it to the end user. It determines the amount of filtering to be done to the page.

  • Page 42: Filters

    wXa-223 Optimizer Rev1 7.5.4. Filters By default, you have control over what sites are ALLOWED (whitelist) and what sites are BLOCKED (blacklist) and some control over content filtering without having to enable compression. There are three filter categories: Fragile Sites: list sites that you want the content kept intact without any •...

  • Page 43: Fleetbroadband Monitor (Fbb)

    wXa-223 Optimizer Rev1 7.6. FleetBroadband Monitor (FBB) FleetBroadband Monitor requires that the Fleet Broadband be configured to accept AT commands. 1. To Activate the FleetBroadband Monitor, navigate to the Services Center tab and expand the drop down labelled “FleetBroadband Monitor” underneath the “Free Services”...
  • Page 44 wXa-223 Optimizer Rev1 3. Navigate to the side menu and choose “FBB Monitor” to access the FBB Monitor page. 4. To enable the FBB Monitor, tick the checkbox on the FBB Settings tab. Then click “SAVE CHANGES” to apply the changes.
  • Page 45 wXa-223 Optimizer Rev1 5. To download FBB Logs, click the “Download” link on the FBB Logs tab.

  • Page 46: Halo Wi-Fi Extender

    The Halo long-range Wi-Fi extender system takes a weak Wi-Fi signal – at a marina, for example, or truck stop, basecamp, etc. – and amplifies that signal and routes it through the RedPort Optimizer Wi-Fi hotspot. It has a marine enclosure designed for outside installation. Install the Wi-Fi Extender almost anywhere outside.
  • Page 47 wXa-223 Optimizer Rev1 2. Once this is activated, the Optimizer will automatically redirect to the Halo Wi-Fi Extender page. You can also reach this page by clicking on the widget on the main page. 3. Click the wireless network you want to connect to and press <Join Network>. 4.

  • Page 48: Configure Optimizer For Use With The Halo Pro Wi-Fi Extender

    wXa-223 Optimizer Rev1 7.7.2. Configure Optimizer for use with the Halo Pro Wi-Fi Extender With the Halo powered ON and connected to the Optimizer, login to the Optimizer router. Configuration of the Halo Wi-Fi Extender can be accessed through the services center or dashboard.

  • Page 49: Disconnect From The Halo Wi-Fi

    wXa-223 Optimizer Rev1 7.7.3. Disconnect from the Halo Wi-Fi To disconnect from the Halo, click <Disable Wi-Fi Extender>. Notice that the Firewall is turned back on automatically to protect you from runaway airtime charges. NOTE: An alternate method of disconnecting from the Halo is to cycle power to Optimizer or Reboot the Optimizer.

  • Page 50: Gps Tracking

    GPS Tracking is a premium service with a monthly charge and is not included with the purchase of a RedPort Optimizer. If you wish to have tracking service using your satellite device, the Optimizer works with RedPort Tracking. Contact your RedPort dealer or RedPort directly (support@redportglobal.com)

  • Page 51: Gps/Nmea Repeater

    wXa-223 Optimizer Rev1 7.9. GPS/NMEA Repeater The Optimizer supports USB and RS-232 NMEA devices allowing multiple applications to share the GPS/NMEA data. If you have a NMEA RS-422 device, adding a RS-422 to RS-232 converter to your setup may allow the sharing of data. The Optimizer does not transmit data but can be configured to receive and repeat GPS/NMEA data from: ...
  • Page 52 wXa-223 Optimizer Rev1 7.9.2. Broadband Satellite Terminal with Integrated GPS When using a supported broadband satellite terminal with integrated GPS, connect the terminal to the Optimizer SAT port using a standard Ethernet cable. (OPTIONAL: Use a second Ethernet cable to connect the computer with the destination software, like a navigation program, to the Optimizer LAN port.) The Optimizer will broadcast the GPS signal both over Ethernet and Wi-Fi, so you can connect your computer either way to establish a successful connection with your destination software.
  • Page 53 wXa-223 Optimizer Rev1 7.9.4. RS-232 NMEA Device When using a NMEA device with Serial Port connection, a USB to Serial Adapter (PL- 2303HX) is required to connect the device to the Optimizer. CAUTION: The PL-2303 is the only USB to Serial Adapter that is compatible with the Optimizer.
  • Page 54 wXa-223 Optimizer Rev1 7.9.5. Connecting Multiple NMEA Devices It is possible to connect to four NMEA devices if you have the proper hardware. It will require a USB to RS-232 4-port Hub or a RS-232 4-port terminal block that you would simply plug into the Optimizer’s USB port.
  • Page 55 wXa-223 Optimizer Rev1 4. TCP Port - Enter the TCP port number to broadcast the GPS data to. The default is set to the standard TCP Port for NMEA 183 devices of 11102. NOTE: Configure the destination software to match this port number; or change this entry to match the requirements of the destination software.
  • Page 56 wXa-223 Optimizer Rev1 7.10. Remote Support CAUTION: Remote Support requires an upstream connection source. If using a satellite device with activate satellite airtime, it will require the use of your satellite airtime data. NOTE: Do not set your remote Access Port to the presented port in this document’s screen shots.

  • Page 57: Status Under System Settings

    wXa-223 Optimizer Rev1 8. Status under System Settings Use the Status tab to display current information of the router’s performance. Some of the information provided here includes:  How much memory the router is currently using  Who is currently connected via Wi-Fi ...

  • Page 58: System Settings

    wXa-223 Optimizer Rev1 System Settings 8.1. Update Firmware Get the latest Optimizer firmware version from here: redportglobal.com/support/technical-downloads/ Save the .bin file to your computer. NOTE: If you have created any Profiles you may want to Export them before flashing new firmware and import them when done. Login to the Optimizer and go to: System >...

  • Page 59: Reboot The Optimizer Router

    wXa-223 Optimizer Rev1 8.3. Reboot the Optimizer Router The easiest way to reboot the Optimizer is to use the reset button on the bottom of the router. Using a pointed instrument, press and hold the red reset button for 20-30 seconds and release.

  • Page 60: Wi-Fi

    wXa-223 Optimizer Rev1 Wi-Fi 9.1. Restrict Wireless Network Access (Add or Change Network Password) Add/change a password to the Wi-Fi Hotspot (wXa-223-xxxx). This procedure adds/changes the password for the Wi-Fi hotspot only. When connecting your computer, iOS, or Android device to the wireless network, this is the password you will use. This password does not change the router superadmin or admin password when logging in to access the Optimizer user interface.
  • Page 61 wXa-223 Optimizer Rev1 5. At the bottom of the Wireless Network page, there is a section called “Interface Configuration.” Click on the “Wireless Security” tab and choose “WPAPSK/WPA2- PSK Mixed Mode” from the dropdown. Leave the Cipher at “Auto.” Enter the desired password in “Key.” 6.

  • Page 62: Rename The Wireless Network (Change Ssid Name)

    wXa-223 Optimizer Rev1 9.2. Rename the Wireless Network (Change SSID Name) NOTE: Renaming the Wireless Network (SSID Name) will not transfer into a Profile Save as each router needs to have a unique Wireless Network (SSID Name) to avoid network conflict.

  • Page 63: Product Warranty And Support Information

    Product Warranty and Support Information Product Warranty Information 10.1. RedPort hardware carries a Limited 1-year manufacturer warranty against defects from the date of sale. What is covered by this limited hardware warranty? This limited hardware warranty covers defects in materials and workmanship in your RedPort-branded hardware products.

  • Page 64: Product Support Information

    Rev1 Product Support Information 10.2. RedPort agrees to provide initial customer assistance, up to thirty (30) minutes at no charge. It is recommended that a customer has reasonable knowledge of basic computer and software setup procedures for the initial installation.

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