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GLOBAL LINK Ultra ES Pro Smart Lock User Instructions

GLOBAL LINK Ultra ES Pro Smart Lock User Instructions

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The Global Link Ultra ES Pro Smart Lock features:
®
Bluetooth
wireless technology, allowing control of the lock with the free Global Link
Connect app and real time notifications of lock status on your smartphone or tablet
Convenient handle design, available in both right- and left-handed models
Illuminated keypad for keyless entry
Beep feedback indicating success and failure of actions as well as low battery conditions
Easy installation in standard door cutouts and direct replacement for standard travel
trailer entrance locks from:
FIC / Wesco
Bauer
TriMark
Support for two access PINs—a factory default PIN and a user PIN
Interior safety release button for emergency exit
Customer key access for alternative operation of the lock
Can be keyed-alike to match other Pro Series locks
The lock is powered by a single Type 123 lithium battery and operates with a 4-digit PIN. Each
lock has a factory default PIN that can be used at any time and cannot be erased; 1 additional
user PIN can be added.
Important: Before using the lock, record the default 4-digit PIN printed on the purple key tag
affixed to the inside handle of the lock. The factory default PIN is needed for keyless entry before
a user PIN has been added and to program / reprogram the user PIN.
Figure 1: Global Link Ultra ES Pro Smart Lock
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
August 2021
Ultra ES Pro Smart Lock
User Instructions
Page 1

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Summary of Contents for GLOBAL LINK Ultra ES Pro Smart Lock

  • Page 1  ® Bluetooth wireless technology, allowing control of the lock with the free Global Link Connect app and real time notifications of lock status on your smartphone or tablet  Convenient handle design, available in both right- and left-handed models ...
  • Page 2  Connection status Global Link Connect allows control of up to 2 locks by up to 8 users. Users can easily add and name locks, as well as manage user PIN codes for each connected lock. Communication between the app and lock is supported at a range of up to 120 feet (36.5 meters) depending on environment and is protected by the latest industry security standards.
  • Page 3 Instructions Pairing To use Global Link Connect with your lock, you must download the app from the App Store or Google Play to your smartphone or tablet and then pair the lock with the app. To pair the lock and app 1.
  • Page 4: Locking And Unlocking

    Notes: Two descending beeps indicate successful locking, and two ascending beeps indicate successful unlocking. The keypad light flashes to indicate activity at the lock. Figure 3: Using Global Link Connect to Lock and Unlock the Door August 2021 Page 4...
  • Page 5 Global Link Ultra ES Pro Smart Lock Instructions Using the Keypad To lock the door: 1. Press any key to wake up the keypad. 2. Press and hold the 1-2 key and the 3-4 key at the same time. Two descending beeps indicate success.
  • Page 6 If using Global Link Connect to control and monitor your lock, always program the PIN from the app. The app cannot operate the lock if the PIN programmed at the lock is different from the PIN entered in the app.
  • Page 7 Note: If 4 quick beeps sound, the PINs did not match; start again. Important: The factory default PIN must be used to pair Global Link Connect with the lock even if the user PIN was programmed using the lock’s keypad. After pairing, the user PIN can be set using Global Link Connect.
  • Page 8 Global Link Ultra ES Pro Smart Lock Instructions Checking Status Information for the Lock Global Link Connect lets you check status information for the lock, including the current PIN and battery status, at a glance. To check status information: 1. Open the app or tap Home to go to the home screen.
  • Page 9 Instructions Changing the Lock’s Name You can change the default name of a lock when pairing Global Link Connect with the lock. You also can change the lock’s name later on the Lock Settings screen. To change the lock’s name: 1.
  • Page 10 Instructions Using the Global Link Connect Battery Saver Feature Global Link Connect provides a Battery Saver feature that lets you disable automatic reconnection attempts when the app loses connection to the lock, such as when the lock is no longer within communication range of the smartphone or tablet. If the Battery Saver feature is enabled, you must manually reconnect to the lock to enable communications.
  • Page 11 A grayed-out padlock icon indicates the door is disconnected (Figure 9). When connected, the padlock is red or green. Note: The green PAIR LED on the inside of the lock flashes when the lock is reconnected with the app. Figure 9: Reconnecting Global Link Connect to the Lock August 2021 Page 11...
  • Page 12 Global Link Ultra ES Pro Smart Lock Instructions Removing the Lock from Global Link Connect You can remove a lock from Global Link Connect if you no longer want to control the lock using the app. To remove a lock: 1.
  • Page 13 Global Link Ultra ES Pro Smart Lock Instructions Beeps Summary The lock sounds a series beeps to signal success or failure of an action taken at the lock. The keypad flashes each time the lock sounds a beep. Beeps Meaning...
  • Page 14: Changing The Battery

    The lock is powered by a single Type 123 lithium battery and indicates low battery power by:  showing a red battery icon for the lock on the Global Link Connect home screen  a flashing LED on the inside of the lock when the keypad is activated ...
  • Page 15 The lock is unpaired from all instances of Global Link Connect. Note: The lock continues to appear on the home screen in Global Link Connect. It is recommended to remove the lock from Global Link Connect so the app no longer attempts to connect to the lock.
  • Page 16: Installing The Lock

    Global Link Ultra ES Pro Smart Lock Instructions Installing the Lock The Global Link Ultra ES Pro Smart Lock fits:  hole cutouts from 2 1/2" x 3 5/8" to 3" x 4" Recommended: 2 3/4" x 3 3/4" ...
  • Page 17 Global Link Ultra ES Pro Smart Lock Instructions 4. Connect the cable attached to the interior lock housing to the cable attached to the exterior lock housing. Refer to the figure and position the cable inside the door as shown in Figure 14 to avoid pinching and binding.
  • Page 18 Global Link Ultra ES Pro Smart Lock Instructions 5. Refer to Figure 15 and position the interior lock assembly on the door, ensuring:  The deadbolt post is inserted in the red deadbolt lever so that the lever operates the deadbolt.
  • Page 19: Troubleshooting

    Global Link Ultra ES Pro Smart Lock Instructions Troubleshooting Issue Possible Causes Solution User PIN does not lock or unlock PIN is incorrect Confirm the correct PIN or use the door the factory default PIN. Key was not pressed to wake the...
  • Page 20 The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Global Link is under license. Other trademarks and trade names are those of their respective owners. August 2021...