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Refrigerator
User manual
RF18A5101**/RF20A5101**
Free Standing Appliance
Untitled-1 1
2021-03-09
10:32:14

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Table of Contents
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Summary of Contents for Samsung RF18A5101 Series

  • Page 1 Refrigerator User manual RF18A5101**/RF20A5101** Free Standing Appliance Untitled-1 1 2021-03-09 10:32:14...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols and precautions: State of California Proposition 65 Warning Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings...
  • Page 3 LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty Regulatory Notice FCC Notice IC Notice Open Source Announcement English Untitled-1 3 2021-03-09...
  • Page 4: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or nd help and information online at www.samsung.com.
  • Page 5: Important Safety Symbols And Precautions

    Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 6 Safety information • If you use two products side by side, for safety reason, be sure to use certi ed products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
  • Page 7: Severe Warning Signs For Transportation And Site

    Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked ames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • Page 8 - Deteriorated insulation on electrical parts may cause an electric shock or re. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of re.
  • Page 9: Installation Cautions

    Installation cautions CAUTION • Allow suf cient space around the refrigerator and install it on a at surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • Page 10 • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 11 - Failing to do so may result in an electric shock, re, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
  • Page 12: Usage Cautions

    • Service Warranty and Modi cation. - Any changes or modi cations performed by a 3rd party on this nished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modi cations.
  • Page 13: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or re.
  • Page 14: Critical Disposal Warnings

    Safety information Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death. • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
  • Page 15: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a quali ed technician. •...
  • Page 16 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.
  • Page 17: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or ooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
  • Page 18 Installation Clearance See the following gures and tables for space requirements for installation. Model RF18** RF20** " " Depth “A” (715 mm) (765 mm) " " Width “B” (817 mm) (817 mm) " " Height “C” (1749 mm) (1749 mm) Overall 70 "...
  • Page 19 STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE To prevent oor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 20 Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 26 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 21 Detach the fridge doors 1. Use a Phillips screwdriver to remove the screws fastening the top cover (A). 2. Disconnect the wires on the top of the refrigerator. 3. Use a socket wrench ( " / 10 mm) to remove the screws fastening the top hinge (B).
  • Page 22 Installation 5. Remove the top hinge from the door. NOTE Remove the top hinge carefully. The wires from the door are arranged through the hinge shaft. 6. Gently pull up the fridge door to remove. Do not apply excessive force to the door.
  • Page 23 Detach the freezer drawer 1. Fully open the freezer drawer, and then lift the drawer basket (A) to remove. 2. Use a socket wrench ( " / 10 mm) to remove the 4 screws fastening the door. 3. Lift the freezer door from the rails to remove.
  • Page 24 Installation CAUTION • Be careful not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up. •...
  • Page 25 3. Use a socket wrench ( " / 10 mm) to fasten the door to the rail with 4 screws. 4. Insert the freezer basket back into its position. English Untitled-1 25 2021-03-09 10:32:19...
  • Page 26 Installation STEP 4 Leveling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 27 STEP 5 Align the fridge doors • Before aligning the fridge doors, make sure the refrigerator is level. Refer to the “Leveling the refrigerator” section for detailed instruction. • You can use the adjustment parts (*) at the bottom of both fridge doors to raise or lower the door.
  • Page 28 Installation 4. Use the Pliers (D) to insert the provided snap ring (E) in the gap between the hinge-grommet (F) and the middle hinge (G). The number of snap rings depends on the gap. NOTE Two 0.04” snap rings are provided with the product.
  • Page 29 STEP 6 Connect the water dispenser line (applicable models only) A water dispenser with a lter is one of the helpful features on your new refrigerator. To help promote better health, the water lter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms.
  • Page 30 Installation Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may nd these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing •...
  • Page 31 CAUTION Do not mount the water lter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression tting. - If you are using copper tubing, slip the compression nut (07) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 32 Installation STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.
  • Page 33: Operations

    Operations Main panel • Displays the current or desired temperature of the fridge. 01 Fridge indicator • indicates that the Power Cool function is on. • Displays the current or desired temperature of the freezer. 02 Freezer indicator • indicates that the Power Freeze function is on. •...
  • Page 34 Operations • Displays the status of the ice maker. 05 Ice Maker indicator • To enable ice making, you must turn on the ice maker. • Displays the status of the Peak Demand function. 06 Peak Demand • For more information on the Peak Demand function, see indicator * the SMART GRID Function (Demand Response) (applicable models only) section.
  • Page 35: Setting The Desired Temperature Or Function

    Setting the desired temperature or function Select the fridge or freezer and set the desired temperature or function of your choice. 1. Tap any button ( , , or ) to wake up the display. - This step may not apply to some models. 2.
  • Page 36: Changing The Temperature Scale

    If this happens, the temperature display blinks until the refrigerator returns to the speci ed temperature settings. If the blinking continues for an extended time, contact a local Samsung service center for technical assistance.
  • Page 37: Turning On Or Off The Peak Demand Function

    Turning on or off the Peak Demand function You can turn on or off the Peak Demand function. For more information on the Peak Demand function, see the SMART GRID Function (Demand Response) (applicable models only) section. 1. Tap any button ( , , or ) to wake up the display.
  • Page 38: Smartthings

    • If your Internet service provider has registered the MAC address of your PC or modem for identi cation, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.
  • Page 39 Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.
  • Page 40 Operations Refrigerator settings Category Item Description Displays the desired temperature setting of the Fridge temperature fridge. Freezer Displays the current temperature of the temperature freezer. Monitoring Detects abnormal operations of the Diagnosis refrigerator. Checks the accumulated power consumption of Energy monitoring the refrigerator for the last 180 days.
  • Page 41: Smart Grid Function (Demand Response) (Applicable Models Only)

    SMART GRID Function (Demand Response) (applicable models only) When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest. NOTE •...
  • Page 42 Operations Peak Demand Off (Override mode) When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate Peak Demand Off (Override mode). When you activate Peak Demand Off (Override mode), the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.
  • Page 43 1. SGIP Open Standards (Smart Energy Pro le 2.0 - http://www.csep.org/) - Energy Consumption Reporting - Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages - ICE Maker Status: GET /icemaker/status/vs/0 - Door Open Alarm: GET /doors/vs/0...
  • Page 44: Special Features

    Operations Special features Ice maker The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy ltered water with cubed or crushed ice. Ice Maker Operation • The ice maker will produce 8 cubes per cycle - approximately 100~130 cubes in a 24-hour period, depending on freezer compartment temperature, room...
  • Page 45: Maintenance

    Maintenance Handling and care Shelves CAUTION • The shelf must be inserted correctly. Do not insert upside down. • Glass containers may scratch the surface of glass shelves. Fridge shelves To remove a shelf, fully open the fridge door. Hold the front of the shelf and gently lift up and slide out.
  • Page 46 Maintenance Vegetable shelves 1. Fully open the fridge door. 2. Lift up the front of the shelf and pull it to release the shelf from the holder at the rear wall. 3. Pull out to remove. Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove.
  • Page 47 Fridge drawers Vegetable / fruit drawers Gently lift up the front of the drawer and slide out. • We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins. • To reinsert, insert the drawer into the frame rails and then slide inward.
  • Page 48 Maintenance Upper basket • To remove, fully slide open the freezer drawer. Lift up the front of the upper basket and pull to remove. • To reinsert, align the front wheels of the upper basket with the end of the lower basket.
  • Page 49: Cleaning

    Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a re. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
  • Page 50: Replacement

    Maintenance Replacement LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center. WARNING • The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock. English Untitled-1 50...
  • Page 51: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 52 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 53 Symptom Possible causes Solution • You must wait for 12 hours • Ice maker has just been for the refrigerator to make installed. ice. • Set the freezer temperature • Freezer temperature is too Ice maker does not below 0 °F (-18 °C) or -4 °F high.
  • Page 54 Water does not dispense. • Dispenser panel Lock is • Deactivate dispenser panel activated. Lock. • Use only Samsung-provided • A third-party water lter was or approved lters. installed. • Unapproved lters may leak and damage the refrigerator. • Replace the water lter. After •...
  • Page 55: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 56 Troubleshooting • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.
  • Page 57: Smartthings

    • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The SmartThings •...
  • Page 58: Smart Grid (Applicable Models Only)

    Troubleshooting Smart Grid (applicable models only) Symptom Action • To use the Smart Grid (Demand Response) and Energy Management function on your Refrigerator, you need the following devices and apps: - Devices: 1) A Wireless Router, 2) A SmartThings Refrigerator, 3) A Smartphone. (Recommended: Android OS 6.0 or later version) - Applications: 1) “SmartThings App”...
  • Page 59: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 60 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 61 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 62: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...
  • Page 63: Obligation To The Original Owner

    This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...
  • Page 64: Regulatory Notice

    Regulatory Notice FCC Notice FCC CAUTION: Any changes or modi cations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Contains Transmitter Module FCC ID: A3LCWAP210M This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 65: Ic Notice

    IC Notice Contains Transmitter Module IC: 649E-CWAP210M The term “IC” before the radio certi cation number only signi es that Industry Canada technical speci cations were met. Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 66: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP2_0/seq/0 leads to open source license information as related to this product. English Untitled-1 66 2021-03-09 10:32:27...
  • Page 67 Memo Untitled-1 67 2021-03-09 10:32:27...
  • Page 68 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

This manual is also suitable for:

Rf20a5101 series

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