Troubleshooting Tips - GE APHR50 Owner's Manual

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause
Dehumidifier The dehumidifier is unplugged.
does not start
The fuse is blown/circuit
breaker is tripped.
Dehumidifier has reached its
set humidity level or bucket is
full.
Bucket is not in the proper
position.
Power Failure.
Dehumidifier Did not allow enough time to
does not dry remove the moisture.
the air as it
Airflow is restricted.
should
Dirty Filter
The Humidity Control may not
be set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing
moisure-laden air into the room.
Room temperature is too low.
Dehumidifier Area to be dehumidified is too
runs too much large.
Doors and windows are open.
Frost appears Room temperature is below
on the coils 41°F (5°C)
Fan noise Air is moving through the
dehumidifier.
Water on floor Hose connection may be loose.
Intended to use the bucket to
collect water, but a hose was
attached.
Bucket Full Drain hose not tight on fitting.
LED light
Drain hose is kinked.
flashing
and alarm
sounds while
drain hose is
connected.
Bucket fills up Unit not in pump mode
when using
Pump hose not installed
drain pump
Water level sensor issue
10
What To Do
Makes sure the dehumidifier's plug is pushed completely into the outlet.
Check the house fuse/circuit breaker box and replace the fuse or reset
the breaker.
The dehumidifier automatically turns off when either condition occurs.
Change to a lower setting or empty the bucket and replace properly.
The bucket must be in place and securely seated for the dehumidifier
to operate.
There is a protective time delay (up to 3 minutes) to prevent tripping
of the compressor overload. For this reason, the unit may not start
normal dehumidification for 3 minutes after turning back on.
When first installed, allow at least 24 hours to maintain the desired
dryness.
Make sure there are no curtains, blinds or furniture blocking the top or
back of the dehumidifier. See the Choosing a Location section.
See the Care and Cleaning section.
For drier air, press the pad and set to a lower percent value (%) or
at NS (Nonstop) for maximum dehumidification.
Check that all doors, windows and other openings are securely closed.
Install the dehumidifier away from the dyer. The dryer should be
vented to the outside.
Moisture removal is best at higher room temperatures. Lower room
temperatures will reduce the moisture removal rate. Models are
designed to be operated at temperatures above 41°F (5°C).
The capacity of your dehumidifier may not be adequate.
Close all doors and windows to the outside.
Please operate unit at temperatures above 41°F (5°C). Frost will
usually disappear within 60 minutes. Under certain conditions, frost
may appear on the coils of your dehumidifier at temperatures above
41°F (5°C). This is normal and frost will usually disappear within 60
minutes. See the Automatic Defrost section.
This is normal.
Check the hose connection. See the Removing Collected Water section.
Disconnect the hose if using a bucket to collect water. See the
Removing Collected Water section.
Check drain hose connection.
Ensure the drain hose is pointed straight down to the floor and is not
kinked in anyway.
Ensure pump is turned on and pump light is illuminated
Ensure pump hose is properly installed on back of unit
This may be caused by very humid conditions or error with float
sensor. Check unit for a P1 error code on display. If this is present -
turn off the unit, unplug unit for a few seconds, plug back in and turn
on the unit to reset sensor. If this error continues to occur refer to
warranty section for exchange options.
49-5000628 Rev. 0