Troubleshooting Tips - GE AWHR50 Owner's Manual

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Dehumidifier does not
start
Dehumidifier does not dry
the air as it should
Dehumidifier runs too
much
Frost appears on the coils
Fan noise
Water on floor
Bucket Full LED light
flashing and alarm sounds
while drain hose is
connected.
49-5000629 Rev. 0
Possible Cause
The dehumidifier is unplugged.
The fuse is blown/circuit breaker
is tripped.
Dehumidifier has reached its set
humidity level or bucket is full.
Bucket is not in the proper
position.
Power Failure.
Did not allow enough time to
remove the moisture.
Airflow is restricted.
Dirty Filter
The Humidity Control may not be
set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing
moisure-laden air into the room.
Room temperature is too low.
Area to be dehumidified is too
large.
Doors and windows are open.
Room temperature is below 41°F
(5°C)
Air is moving through the
dehumidifier.
Hose connection may be loose.
Intended to use the bucket to
collect water, but a hose was
attached.
Drain hose not tight on fitting.
Drain hose is kinked.
What To Do
Makes sure the dehumidifier's plug is pushed
completely into the outlet.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
The dehumidifier automatically turns off when either
condition occurs. Change to a lower setting or empty
the bucket and replace properly.
The bucket must be in place and securely seated for
the dehumidifier to operate.
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidification
for 3 minutes after it turned back on.
When first installed, allow at least 24 hours to maintain
the desired dryness.
Make sure there are no curtains, blinds or furniture
blocking the top or back of the dehumidifier. See the
Choosing a Location section.
See the Care and Cleaning section.
For drier air, press the pad and set to a lower
percent value (%) or at the Nonstop setting for
maximum dehumidification.
Check that all doors, windows and other openings are
securely closed.
Install the dehumidifier away from the dyer. The dryer
should be vented to the outside.
Moisture removal is best at higher room temperatures.
Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 41°F (5°C).
The capacity of your dehumidifier may not be
adequate.
Close all doors and windows to the outside.
Please operate unit at temperatures above 41 F (5 C).
Frost will usually disappear within 60 minutes. Under
certain conditions, frost may appear on the coils of
your dehumidifier at temperatures above 41°F (5°C).
This is normal and frost will usually disappear within 60
minutes. See the Automatic Defrost section.
This is normal.
Check the hose connection. See the Removing
Collected Water section.
Disconnect the hose if using a bucket to collect water.
See the Removing Collected Water section.
Check drain hose connection.
Ensure the drain hose is pointed straight down to the
floor and is not kinked in anyway.
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