Related Manuals for DCT OSSmosis 5
Summary of Contents for DCT OSSmosis 5
- Page 1 OSSmosis 5 User Guide Voicemail DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
- Page 2 This is much more common in a call center then “busy calls”. When a message arrives: o Send to Voice Portal: This option will keep the voicemail in the voice portal only. Rev. 11.2018 DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
- Page 3 If the caller presses ‘0’, transfer the call to: When enabled the caller will have the ability to press 0 to opt-out of voicemail to a different extension or 10-digit phone number while the voicemail greeting is being played. Rev. 11.2018 DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
- Page 4 ‘send no answer calls to voicemail’ rule was applied. How to Add a Custom Voicemail Greeting To add a custom voicemail message, first click the “Custom” radio button under any greetings option. Rev. 11.2018 DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
- Page 5 If added to the Group Repository, the audio file will be available for use to any end user within that group/location. Once you have made your selection, select “Save”. Rev. 11.2018 DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
- Page 6 OSSmosis 5 User Guide: Voicemail From the announcement drop down menu select the announcement. From the Actions icon , save the announcement. Rev. 11.2018 DCT Telecom Group, Inc. | 440.892.0300 | customerservice@4dct.com | www.4dct.com...
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