6] TROUBLESHOOTING TIPS ............19 The FTC-1000 is covered under a 1 year warranty. This manual is valid for the FTC-1000 and FTC-1000WM models. The information contained in this publication is subject to change without notice. Screenshots and images may vary depending on version number.
AI Facial Recognition Temperature Scanner 1] PRODUCT PRESENTATION The FTC-1000, designed for facial recognition and body temperature detection, ensures hygienic touch- free access and health management. Quick and easy installation makes it suitable for any environment. Management software is included for configuration and set-up of multiple units. *This is not a medical device and should not be used in the diagnosis of any disease or other conditions.
FTC-1000 AI Facial Recognition Temperature Scanner 2] PACKAGE CONTENTS This chapter details how to install and setup the FTC-1000. The box contains: • (1) FTC-1000 • (1) Power supply with AC power cord plug • (1) USB key (contains software and documentation) •...
Connect the FTC-1000 Wiegand cable to the door connector of the A22 Controller. Connecting the FTC-1000 Setting up the FTC-1000 can be done directly via its web server: http://IP_address:7080 and via the software platform FTC1000 using the webpage http://localhost:8686. cdvi.ca...
AI Facial Recognition Temperature Scanner 4] Programming Via the Web Server The first time the FTC-1000 is powered up, its IP address is displayed on the top right corner of the monitor. IP Address Open a browser and log onto:...
Page 7
Updating Firmware It is recommended to update the scanner to the latest firmware version. The firmware file can be downloaded from www.cdvi.ca, in the Download Center. Under the Configuration tab, click on System --> System Configuration --> System Maintenance In the Update section, click on Browse, select the previously saved firmware file (.img file) and click Update.
Page 8
FTC-1000 AI Facial Recognition Temperature Scanner Fill in the old password (default is ‘12345’). Check the Modify password box, type in new password and type again to confirm. The new password must be at least 8 characters long and include at least1 letter and 1 number.
Page 9
FTC-1000 AI Facial Recognition Temperature Scanner There are two ways to reset a password: 1. Answering the three security questions - Select the questions previously chosen and type in the responses - Click Next, type in the new password and enter again to confirm - Click Next to save changes 2.
Page 10
FTC-1000 AI Facial Recognition Temperature Scanner Date & Time Settings To set up the scanner’s Date and Time, select the Configuration tab. Click on System --> System Configuration --> Date Time Zone: Select your time zone from the drop down list.
Page 11
Display configuration:Select what is to be displayed in the top right corner of the scanner screen. Language:Select language of scanner display and voice. Device name: Assign a name to the scanner (ex: CDVI front door). Click Save to confirm changes.
Page 12
FTC-1000 AI Facial Recognition Temperature Scanner Real Face: Select On. Thermal map: Show or hide thermal result of temperature scan. Recognition Distance: Select the recognition distance, 0.8m is recommended. Temperature Mode: Select Normal or Fast temperature reading. Click Save to confirm changes.
Page 13
FTC-1000 AI Facial Recognition Temperature Scanner Event Log Settings Click on System --> System Configuration --> Snapshot Keep Event Record: Enable to save records of scans events. Save picture: Enable to save the snapshot of each scan. Set record stay time: Not limited: stores all events by overwriting the oldest (25,000 events buffer) Set retention time-life cycle of stored data, once set period is reached log events are deleted from the memory.
Firewall: firewall might need to be disabled for installation Install the application FTC1000 (Windows only) by running the setup provided on the USB key or by downloading the latest software version from www.cdvi.ca/downloadcenter. Run the FTC1000A-Setup.exe file. After the installation, the desktop displays the FTC1000 Server Platform icon.
Page 15
FTC-1000 AI Facial Recognition Temperature Scanner Adding a Device After logging in, click on Resource --> Device --> Search Device Select the device, click on the «+» icon to add it. In the pop up window, select the area and click Set to confirm.
Page 16
Once the device is successfully added, it will appear in the device list with a green «online» indicator. Note: Once the FTC-1000 is added to the account, it becomes linked to it. If the software is installed on another PC you will not be able to add this same FTC to the second computer.
Page 17
FTC-1000 AI Facial Recognition Temperature Scanner Click Upload file or Upload Zip (if importing more than 500 pictures) Click Confirm to import the images. *Note: the the name of the picture becomes the name of the person in the database.
Page 18
FTC-1000 AI Facial Recognition Temperature Scanner Wiegand - Adding a Card Number to a Personnel While creating/editing a personnel, enter the familiy number and the card number. In the ATRIUM interface, this card number must also be created and assigned to this user.
FTC-1000 AI Facial Recognition Temperature Scanner 6] Troubleshooting Tips To ensure accurate temperature readings, please follow these steps: Device: - The device has been on for at least 5 minutes before use. - The device should not be placed in front of a window or door (the change in light/temp can affect readings).
Page 20
CDVI AMERICAS [CANADA - USA - LATIN AMERICA] www.cdvi.ca CDVI BENELUX [BELGIUM - NETHERLAND - LUXEMBOURG] www.cdvibenelux.com CDVI FRANCE www.cdvi.com CDVI IBÉRICA [SPAIN - PORTUGAL] www.cdviberica.com CDVI ITALIA www.cdvi.it CDVI MAROC www.cdvi.ma CDVI POLSKA www.cdvi.com.pl CDVI SUISSE [SWITZERLAND] www.cdvi.ch CDVI SWEDEN [SWEDEN - DENMARK - NORWAY - FINLAND] www.cdvi.se...
Need help?
Do you have a question about the FTC-1000 and is the answer not in the manual?
Questions and answers