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VII. Troubleshooting Error Codes
If the display shows an error code, please reference this sheet for a potential solution:
Error Code Cause & Potential Solution
DOUBLE BURNER TI-2C INDUCTION COOKTOP MANUAL
No cookware found or improper placement of cookware on
- -
cooking zone. Ensure cookware is centered on cooking zone
and that it's induction compatible *
E1
IGBT (Insulated Gate Bipolor Transistor) overheating. Turn
E2
off the unit to allow IGBT to cool. Restart the unit once it has
Supplied voltage to cooktop is too high. This may occur
E3
when there is an decrease in voltage supplied to the house
circuit. Once the supplied voltage returns to normal, the
Supplied voltage to cooktop is too low. This may occur
E4
when there is an increase in voltage supplied to the house
circuit. Once the supplied voltage returns to normal, the
Top plate sensor open/short circuit. Turn OFF the cooktop,
E5
then shut off power at the circuit breaker for 30 secs. Turn
the power on and press POWER button to the unit. If error
IGBT sensor open/short circuit. Turn OFF the cooktop, then
E6
shut off power at the circuit breaker for 30 secs. Turn
the power on and press POWER button to the unit. If error
E7
Top plate overheating. Please turn off the cooktop to let it
E8
Control panel connection loosen, power sharing invalid.
Internal circuit error, contact manufacturer
cooled off
code will disappear.
code will disappear.
message persists, call for service.
message persists, call for service.
cool down.
See COMPATIBLE COOKWARE
P. 6
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