Troubleshooting - Fetch M616T Quick Start Manual

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Troubleshooting

If you're having trouble getting your Fetch Mighty to work check some of the tips below before you contact your
Service Provider for help.
Audio Visual Settings
If your TV image appears out of proportion or stretched you may need to change the Display Resolution,
Aspect Ratio and Display Mode. Go to
If you have issues watching 4K or HDR, make sure your cabling and TV are 4K-capable (Page 9). You
may need to change the Display Resolution in
Advanced.
Cabling and TV
Make sure the power supply unit is correctly connected (Page 10), and there is power available at the wall
power point.
Check that the AV connections are secure and, if needed, try another connection mode (Page 9).
Make sure the TV is set to the right AV input source and mode (Page 10).
Power cycle
If you are having issues sometimes a box restart is all that's needed. You can restart at
Settings > Device Info > Options > Fetch Box
Or restart by pressing
If your menu isn't working try turning the power to the box off for 10 seconds before turning it back on.
Main Menu > Manage > Settings > Audio & Visual >
Audio & Visual > Video
restart.
then
on your Fetch remote.
Visual.
or HDR Mode at
Audio & Visual >
Menu > Manage >
17

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