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Maintenance
General Cleaning
Chrome plate finish is in accordance with BS EN 248 and to maintain the surface finishes, simply wipe occasionally with a mild detergent on a soft
damp cloth and dry using a soft cloth. Never use abrasive cleaners or chemical household cleaners, and avoid contact with concentrated bleach.
Swan products are manufactured to the highest of standards and should require little or no maintenance. In the unlikely event of any spare part
requirements, please contact our free phone helpline number which is 0330 0267 658.
Valve Cleaning
1.
Isolate the water supply using isolation valves (not supplied) or by
turning off at the mains.
2.
Remove the cap, screw, indice and handle using appropriate tools.
3.
Remove the valves. Check O-Rings/Seals for any damage. If damaged
a replacement will be necessary.
Contact Customer Services on 0330 0267 658 for available spares.
4.
If seals are not damaged, place in a suitable solution and soak until
fully de-scaled.
5.
Fit the components back to the tap by following the steps in reverse.
Turn on the water supply and check connections for any leaks.
Troubleshooting
Symptom
Cause
Partially closed isolation valve.
Instantaneous water heater cycles on and off as flow rate
or pressure is too low.
Water pressure is below the required minimum.
No flow or low
Hot or cold water being drawn off elsewhere causing
flow rate
pressure changes or instantaneous boiler temperature
changes.
Airlock or partial blockage in the supply pipework.
This is normal for a short time after using the taps.
Water
dripping from
If water continues to drip, this is possibly due to debris on
taps
the washer/valve.
Closed isolation valve.
Taps do not
turn on
Mains water supply turned off.
Need help? Give us a call on 0330 0267 658 and speak to one of our trained advisors.
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Cap
Screw
Indice
Valve
Remedy
Open isolation valve.
Increase water flow rate or pressure through system.
Refer to specification for minimum pressure required.
Do not use other water outlets when using the taps.
Flush through pipework to ensure removal of debris and
any airlocks.
This is caused by residual water tension, the build up of
water in the tap body.
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Open isolation valve.
Turn on mains water supply.
Handle
3
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