Troubleshooting; Connection Diagram - TC-Helicon GO XLR MINI Quick Start Manual

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4
GO XLR MINI

Troubleshooting

Problem
Possible Solution
• •
Excessive hum and noise
Check to make sure all outlets are properly grounded.
• •
Make sure audio cables are away from power adapters and power supplies
• •
If necessary, purchase a "ground loop isolater" device (available from Amazon and other retailers).
• •
I can't hear my mic
Ensure that you've gone through the Mic Setup steps, including picking "Condenser (24 V)" if your
mic requires "phantom power".
• •
Check to see that your mic mute button hasn't been activated.
• •
Connect EITHER an XLR OR a 3.5 mm mic. The XLR jack is automatically disabled when you connect
a 3.5 mm mic.
• •
The App won't connect to
Close the GO XLR App by clicking on the "X" in the upper right corner.
my device
• •
Select "Exit" from the "Close App" pop-up window.
• •
Unplug GO XLR MINI.
• •
Plug GO XLR MINI back in.
• •
Restart the GO XLR App.

Connection Diagram

Studio Vocal Mic
Gaming/Streaming
Computer
External Audio Device
(if applicable)
Dedicated Streaming
Computer (if applicable)
Audio out to GO XLR
via headphone output
Power via
USB (no audio)
Blue Yeti Microphone
Blue Yeti Mic Recommended Connection
Quick Start Guide
Gaming Headset with Mic
Gaming Console
Computer
5

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