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MTC Cablephone User Manual

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Summary of Contents for MTC Cablephone

  • Page 1 User Guide...
  • Page 2 We're confident you'll enjoy this new service. This booklet provides detailed instructions for setting up and making the most of all the features of Cable Phone. If you have any questions, please do not hesitate to contact us at any time. Sincerely, MTC Cable...

  • Page 3: Table Of Contents

    Table of Contents Using Your MTC Cable Phone Service HOW TO MAKE A CALL- • Domestic, International, Operator Services • In An Emergency • Directory Assistance CALLING FEATURES- • Call ID Number and Name • Call Waiting • Call Waiting ID •...

  • Page 5: Using Your Mtc Cable Phone Service

    Using Your MTC Cable Phone Service HOW TO MAKE A CALL Domestic T here are no changes in the way you make long distance calls with Cable Phone. Just dial as you normally would. Cable Phone allows you to call anyone, anytime, any­...

  • Page 6: Directory Assistance

    Directory Assistance - DIRECTORY LISTINGS To obtain Directory Assistance for local, long distance and international listings, simply dial 411. DIRECTORY ASSISTANCE CALL COMPLET ION Dial 411 for access to local and long distance numbers, then press the indicated key or ask the Directory Assistance Operator to complete your call automatically.

  • Page 7: Call Waiting Id

    Call Waiting ID With Call Waiting ID, you will be able to see the name and number of the second caller when you hear the Call Waiting tone. You can then decide whether to place the first call on hold and take the second call or continue talking and let the second call go to your voice mail.

  • Page 8: Return Call

    Return Call With Return Call, you will hear the telephone number of the last number that called you. TO USE THE RETURN CALL FEATURE: • Lift the receiver and listen for dial tone. • Dial *69. • You will hear the telephone number of the last caller. Three-Way Calling With T hree-Way Calling you can set up your own 3-party conference calls.
  • Page 9 TO ENABLE AND DISABLE THE ANONYMOUS CALL REJECTION FEATURE: • Lift the receiver and listen for dial tone. • Dial *77 to reject calls from blocked numbers. • Dial *87 to allow calls from blocked numbers. SELECTIVE CALL REJECTION (CALL SCREEN SERVICE) With the Selective Call Rejection Feature, you can choose to block incoming calls from up to 12 specific telephone numbers.
  • Page 10 TO REMOVE PHONE NUMBERS FROM LIST: • Listen for the dial tone. • Dial *60. • Dial *[TN] * to remove a specific TN [telephone number] from your list. THINGS TO REMEMBER: If one of your Selective Call Rejection numbers is also on another Selective Call feature list, you must deactivate Selective Call Rejection before using the other feature.

  • Page 11: Speed Calling 8

    TO REMOVE PHONE NUMBERS FROM LIST: • Listen for the dial tone. • Dial *84. • Dial *[TN]* to remove a specific TN [telephone number] from your list. THINGS TO REMEMBER Remember to turn the Selective Call Acceptance fea­ ture off when you wish to return your line to normal sta­ tus and accept all incoming calls.

  • Page 13: Mtc Cable Phone Voice Mail

    If your telephone has a message waiting indicator light, it will be lit when you have a message waiting. Setting Up Your Voice Mail To set up your MTC Cable Phone Voice Mail service, follow these easy-to-use instructions. 1. From your MTC Number dial *98 or dial (845) 586-1001.

  • Page 14: Retrieving Your Messages

    Retrieving Your Messages 1. Access your voice mailbox. 2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement "You have x new messages and x saved messages." 3. Press 1 to listen to new messages. 4.

  • Page 15: Frequently Asked Questions

    Q: What is Cable Phone? A: Cable Phone is a multi feature, digital phone service available from MTC Cable. Cable Phone is comparable to traditional phone service with the benefits of having con­ venient phone features and unlimited long distance within the US for one low monthly rate.
  • Page 16 CablePhone...
  • Page 17 A: Your MTC Cable Phone Service is designed to continue to work for up to 8 hours during commercial power outages. In order to continue to use your MTC Cable Phone Service during commercial power outages, you will have to use a wired telephone. Most cordless telephones will not function during power failure.

  • Page 18: Trouble-Shooting Tips

    CablePhone...

  • Page 19: Subscription Agreement

    Agreement, including those related to E-911, service interruptions, and limitation of liability. If I do not agree to the pricing or to any terms or conditions, I will contact the MTC Cable offices immediately by calling (845) 586-2288 during normal busi­...
  • Page 20 CablePhone...
  • Page 21 3.3. 5). Billing and Payment Cable Phone rates and charges can be found in the MTC Cable Phone Price List. Operator may change any such rate or charge upon 30 days' notice to Customer. If Customer continues to use any...
  • Page 22 Phone Price List. MTC Cable and its assigned agents may enter Subscriber's premis­ es and have access to the MTC Cable equipment for the purposes of installation, termination, inspect, repair, maintain, upgrade, and alter its equipment at a time mutually agreeable.
  • Page 23 Subscriber may terminate this Agreement for any reason at any time by providing MTC Cable notice of termination to MTC Cable by (i) sending a written notice to MTC Cable - PO Box 260 Margaretville, NY 12455, (ii) calling MTC Cable...
  • Page 24 8.31 Subscriber agrees upon termination to do the following: Cease use of the Service and all MTG Cable Equipment b ). Pay in full for use of the Service up to the later of the effective date of termination of this Agreement or the date on which the Service is disconnected and all MTG Cable Equipment has been returned.
  • Page 25 10). Disclaimer of Warranty; Limitation of Liability EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, OPERATOR AND UNDERLYING PROVIDERS MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE;...
  • Page 26 For any notices or inquiries required in connections with this Agreement or the Service, Subscriber may contact Operator by (i) sending a written notice to MTC Cable - PO Box 260 Margaretville, NY 12455, (ii) calling MTC Cable Customer Service at (845) 586-2288, or (iii) visiting the MTC Cable Customer Service Office at 50 Swart Street - Margaretville, NY 12455 during normal business hours.
  • Page 28 Contact Us Business Hours: Monday-Friday 8:30 a.m. - 4:30 p.m. Phone: (845) 586-2288 Mail: PO Box 260, Margaretvil le, NY 12455 MTC Cable Customer Service Office: 579 Main Street, Margaretvil le, NY 12455 E-Mail: mtc@catskill.net Web Site: www.mtctelcom.com 04/2021...

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