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Summary of Contents for MTC Cablephone
- Page 1 Contact Us Business Hours: Monday-Friday 8:30 a.m. - 4:30 p.m. User Phone: (845) 586-2288 uide Mail: PO Box 260, Margaretville, NY 12455 MTC Cable Customer Service Office: 50 Swart Street, Margaretville, NY 12455 E-Mail: mtc@catskill.net Web Site: www.mtctelcom.com 09/2015...
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Page 2: Table Of Contents
Welcome! Table of Contents Using Your MTC Cable Phone Service HOW TO Make a Call— • Domestic, International, Operator Services • In an emergency • Directory assistance CallINg FeaTureS— • Call ID Number and Name • Call Waiting • Call Waiting ID •... -
Page 3: Using Your Mtc Cable Phone Service
00. Note: International Calling rates and charges for Operator Services, if used, will apply. For prices, please refer to the MTC Cable Phone Service web site http://www.mtctelcom.com or call Customer Service at 845-586-3311. Operator Services To contact the operator, dial 0 for local calls and 00 for long-distance calls. -
Page 4: Directory Assistance
NOTE: Directory Assistance calls are charged on a per- call basis. For prices, please refer to the MTC Cable TO uSe THe Call FOrWarD FeaTure: Phone Service web site http://www.mtctelcom.com or •... -
Page 5: Return Call
Return Call The following instructions are available via voice prompts: With return Call, you will hear the telephone number of TO aCTIVaTe Or DeaCTIVaTe SeleCTIVe the last number that called you. Call reJeCTION: TO uSe THe reTurN Call FeaTure: • listen for a dial tone. •... -
Page 6: Speed Calling 8
• Dial *57. • Hang up. • Contact the New York State Police at 845-586-2681 or Delaware County Sheriff office at 607-746-2336 to file a complaint. also contact the MTC Cable business office at 845-586-3311. ablePhone... -
Page 7: Mtc Cable Phone Voice Mail
If your telephone has a message waiting indicator light, it will be lit when you have a message waiting. Setting Up Your Voice Mail To set up your MTC Cable Phone Voice Mail service, follow these easy-to-use instructions. 1. Dial 1-845-586-1002 2. -
Page 8: Retrieving Your Messages
1 to listen to your messages. You will hear the a: Cable Phone is a multi feature, digital phone service announcement “You have x new messages and x saved available from MTC Cable. Cable Phone is comparable to messages.” traditional phone service with the benefits of having con- 3. - Page 9 Q: How do I choose a long distance provider? phone at the same time? a: By subscribing to Cable Phone, you are choosing MTC a: Yes, the MTa (Multimedia Terminal adapter) will allow Cable to be your long distance provider.
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Page 10: Trouble-Shooting Tips
If I do not agree to the pricing or to any terms or conditions, I will contact the MTC b). If the “Power”, “DS”, “uS”, “Online”, and “Telephone 1”... - Page 11 Service with notice as required by applicable law. Cable Phone rates and charges can be found in the MTC Cable I agree to ensure that all uses of the MTC Cable equipment and Phone Price list. Operator may change any such rate or charge Service installed at my premises are legal and appropriate.
- Page 12 MTC Cable and its assigned agents may enter Subscriber’s premis- Subscriber represents and warrants that he/she is at least 18 years es and have access to the MTC Cable equipment for the purposes of of age and has the ability to sign binding contracts. Subscriber is...
- Page 13 Nothing contained in the agreement shall be construed to limit MTC WISe. OPeraTOr aND uNDerlYINg PrOVIDerS DIS- Cable’s rights and remedies available at law or in equity. MTC Cable ClaIM all SuCH WarraNTIeS. SuBSCrIBer agreeS and its suppliers reserve the right both during the term of this...
- Page 14 For any notices or inquiries required in connections with this agreement or the Service, Subscriber may contact Operator by (i) sending a written notice to MTC Cable – PO Box 260 Margaretville, NY 12455, (ii) calling MTC Cable Customer Service at (845) 586-2288, or (iii) visiting the MTC Cable Customer Service Office at 50 Swart Street –...
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Questions and answers
if I have no messages but want to get into my voicemail system
To access the voicemail system on an MTC Cablephone without any messages, dial *33 from your cable phone. If calling from another phone, dial 845-586-1001, enter your 10-digit phone number, then your PIN followed by #.
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