TytoCare TytoPro User Manual
Hide thumbs Also See for TytoPro:
Table of Contents

Advertisement

TytoPro
General Operation
User Guide
Software version 5.2
August 2021
Document Number: 760-00058 D03

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TytoPro and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for TytoCare TytoPro

  • Page 1 TytoPro General Operation User Guide Software version 5.2 August 2021 Document Number: 760-00058 D03...
  • Page 2 TytoCare Ltd., is strictly prohibited. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in, or deletion of, author attribution, trademark legend or copyright notice shall be made.
  • Page 3: Table Of Contents

    TytoPro General Operation User Guide Table of Contents General Safety Messages Product Overview Intended Use Contraindications What’s in the Box How the System works Downloading the TytoApp Downloading TytoApp Getting Help First Time Setup What do I need to start working with the Device?
  • Page 4 TytoPro General Operation User Guide Exams and Add-On User Guides Reviewing Recorded Exams Completing the Visit Adding External Exams or Data Using Connected External Devices Sharing the Recorded Visit with a Clinician Viewing the Confirmation screen after Saving a Visit Reviewing and Editing Exams Viewing or Deleting an Exam’s Video...
  • Page 5 TytoPro General Operation User Guide Appendix C. Frequently Asked Questions and Troubleshooting Tips Appendix D. Electromagnetic Compatibility (EMC) Information © 2021 TytoCare All rights reserved. 5 of 76...
  • Page 6 The Device has been used for its indicated use and according to the operating instructions in this User Manual. All fittings, extensions, readjustments, changes, or repairs have been carried out by a TytoCare authorized representative. This product is protected by the following US patents: US 10143373, US 8953837, US 10226217 and other pending US patents.
  • Page 7 PLEASE READ THIS USER MANUAL BEFORE OPERATING THE SYSTEM. This first part of the user manual includes all the instructions which are general and common to all TytoPro Devices. The user manual continues in the followings documents, according to the specific TytoPro Device that you are using: Tyto Otoscope - Document 760-00044 ●...
  • Page 8: General Safety Messages

    TytoPro General Operation User Guide General Safety Messages General Safety Messages Warning: A warning indicates precautions to avoid the possibility of personal injury or death. If the Device packaging, the Device itself or any of its accessories are damaged or not intact - do not use the Device.
  • Page 9 Connect only authorized accessories to the Device. If the LCD screen is broken or cracked, or the image quality is poor, please contact TytoCare Support. If the LCD screen is dirty, clean the screen with a dry cloth or towel.
  • Page 10 When performing a measurement, a date and time stamp is automatically included with the recording. If you do not see the date and time of the recording, contact TytoCare Support. The Device connection screen in the TytoCare App should only be used to connect to another Device or to disconnect from an existing Device.
  • Page 11 If the Product is determined by TytoCare to be defective during the Warranty Period, TytoCare shall, at its option, repair or replace the Product free of charge to the original purchaser.  In the event TytoCare cannot repair or replace a product determined to be defective during the Warranty Period, TytoCare will refund the amount of the original purchase price upon receipt of proof of purchase. ...
  • Page 12 TytoPro General Operation User Guide General Safety Messages TytoCare is not responsible for damage arising from failure to follow instructions relating to the use of the Product. The user shall be responsible for proper maintenance and handling of the Product.
  • Page 13 REPRESENT THAT THE PRODUCT WILL MEET THE PURCHASER’S OR USER’S REQUIREMENTS. TytoCare’s sole liability under this warranty will be, at its option, to either repair or replace the defective Product or to refund or credit the purchase price to the original purchaser.  IN NO EVENT...
  • Page 14 Consult the dealer or an experienced radio/TV technician for help. TytoCare is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
  • Page 15 TytoPro General Operation User Guide General Safety Messages Warning: Canada ISED interference statement This Device complies with ISED licence-exempt RSS standard(s). Operation is subject to two conditions: 1. This Device may not cause harmful interference. 2. This Device must accept any interference that may be received or that may cause undesired operation.
  • Page 16: Product Overview

    TytoPro General Operation User Guide Product Overview Product Overview The Tyto Device is a user-friendly electronic device that allows you to perform examinations, and to optionally transmit the sound, video or image data to a medical professional in another location.
  • Page 17: What's In The Box

    TytoPro General Operation User Guide What’s in the Box What’s in the Box 1. Tyto Device Includes an LCD touch screen, main processing unit, rechargeable battery, camera, illumination, sensors and connector which is used to mount the add-on devices (see...
  • Page 18 TytoPro General Operation User Guide What’s in the Box 6. Carrying Case Stores and keeps the entire TytoPro product, including the Tyto Device, add-ons, disposables. Note there is a designated place on the case top to be used as a mobile stand, to hold a mobile device during examination and online virtual visit.
  • Page 19: How The System Works

    TytoPro General Operation User Guide How the System works How the System works The components of the TytoCare system work together to help you communicate with clinicians: © 2021 TytoCare All rights reserved. 19 of 76...
  • Page 20: Downloading The Tytoapp

    Downloading the TytoApp Downloading TytoApp Open the Application store (App Store or Google Play) on your mobile device. Search for TytoCare and download the free App. The TytoCare App enables you to perform exams, share the recorded exams with clinicians, perform online virtual visits with live video conference with the clinician, and obtain exam results from clinicians.
  • Page 21: First Time Setup

    TytoPro General Operation User Guide First Time Setup First Time Setup What do I need to start working with the Device? A Wi-Fi network, secured by a known password, that you can connect to, or a Personal Hotspot on your mobile device.
  • Page 22 2. Turn ON the Tyto Device by pressing the button on the top edge of the Device. The screen displayed on the Device prompts you to download the TytoCare App onto your mobile device: 3. Tap I HAVE THE APP, and continue below.
  • Page 23: Pairing Procedure

    TytoPro General Operation User Guide First Time Setup Pairing Procedure Note: The pairing procedure starts automatically, upon login or after the registration process, with the following Device Pairing screen: If you see this screen, continue in the section Pairing Procedure on First-Time Use below.
  • Page 24: Pairing Procedure On First-Time Use

    TytoPro General Operation User Guide First Time Setup Pairing Procedure on First-Time Use Using Wi-Fi 1. Enter your Wi-Fi password and tap Next on the App Device Pairing screen. This creates a QR code on the mobile device screen: Enter Wi-Fi password and tap “Next”...
  • Page 25 TytoPro General Operation User Guide First Time Setup 2. Use the Device camera to read the QR code from the mobile device screen. Follow the four steps labeled A-D as shown below: a. Tap SCAN BARCODE on Device. The Device camera is activated.
  • Page 26 TytoPro General Operation User Guide First Time Setup c. When you see the success confirmation in the App , tap OK. d. You will also see the success confirmation in the Device. © 2021 TytoCare All rights reserved. 26 of 76...
  • Page 27 TytoPro General Operation User Guide First Time Setup Note: If an error occurs, make sure the Wi-Fi password is correct, and retry the pairing process. If the error persists, see Section - Frequently Asked Questions and Troubleshooting Tips. Using the Mobile Hotspot 1.
  • Page 28 TytoPro General Operation User Guide First Time Setup 2. Use the Device camera to read the QR code from the mobile device screen. Follow the four steps labeled a-d as shown below: a. Tap SCAN BARCODE on the Device. The Device camera is activated.
  • Page 29 TytoPro General Operation User Guide First Time Setup c. Open the Personal Hotspot settings in the the mobile device, and enable the hotspot. To enable the hotspot with Android devices, open the quick settings bar. d. Wait for the Device confirmation, and switch back to the TytoApp.
  • Page 30 Section - Frequently Asked Questions and Troubleshooting Tips. Device Pairing Indications Note: The connectivity status of the Device to the TytoCare App is indicated in the upper right corner of the Device screen as well as on the TytoApp. Device connected to the App...
  • Page 31: Manual Pairing Procedure

    TytoPro General Operation User Guide First Time Setup Manual Pairing Procedure Follow these steps to perform the manual pairing process. 1. Tap Menu , located at the top-left corner of the App. 2. Tap Pair Tyto Device. © 2021 TytoCare All rights reserved.
  • Page 32 TytoPro General Operation User Guide First Time Setup 3. Follow the App instructions in Section Pairing Procedure on First-Time Use. 4. When a QR Code is displayed, scan the QR Code with the Device. 5. a. Swipe down on the short line on the top of the Device.
  • Page 33 TytoPro General Operation User Guide First Time Setup 6. Tap CONNECT TO PHONE, and then SCAN BARCODE. 7. Use the Device camera to scan the QR code: Position the cross-hairs over the QR code displayed in the App. © 2021 TytoCare All rights reserved.
  • Page 34 TytoPro General Operation User Guide First Time Setup 8. A success message appears. Tap OK to continue. Note: You can start online visits using only the video call, without having the Tyto Device connected and also without being connected to a Wi-Fi network by using 4G/LTE cellular connection.
  • Page 35: Using The Device Options Menu To Pair Or Shut Down The Device

    TytoPro General Operation User Guide First Time Setup Using the Device Options Menu to Pair or Shut Down the Device The Device Options menu is always available if need to: Pair the Device and the mobile device Shut down the Device...
  • Page 36: Pairing External Connected Devices

    TytoPro General Operation User Guide First Time Setup Look at the sticker located on the bottom of your Tyto Device above the charging port: "Tyto Device G2" indicates that your Device is G2. Any other sticker indicates that your Device is G1.
  • Page 37 2. Click the Pairing button on the Omron EVOLV device for 3 seconds (marked in yellow below). 3. Approve the pairing request on your mobile device. TytoCare Pulse Oximeter - Blood Oxygen Exam To set up the Pulse Oximeter for the first time: 1. Connect the micro-USB connector to the Pulse Oximeter.
  • Page 38: Shutting Down The Device

    TytoPro General Operation User Guide First Time Setup 2. Turn on your TytoCare Device and connect it to the App. Make sure you are not in the middle of an exam. 3. Turn on the TytoCare Pulse Oximeter and connect the adaptor to the TytoCare Device.
  • Page 39: Starting A Visit

    TytoPro General Operation User Guide Starting a visit Starting a visit Cleaning instructions before use Clean the Device before use. Use 70% isopropyl alcohol wipes or cloth/swabs (e.g. Q-tips) dipped in 70% alcohol. Clean the outer surface by swabbing or wiping the surface with alcohol wipes. Use the Q-tip swab, dipped in 70% alcohol, on narrow and less accessible surfaces, such as the otoscope lens or the tongue depressor holder.
  • Page 40 TytoPro General Operation User Guide Starting a visit Power Off - When the Tyto Device is in sleep mode for three minutes, without being restored to active mode, it automatically turns itself off to save battery. When the Device is turned on again, it reverts to its previous state automatically.
  • Page 41: Performing An Identified Visit

    TytoPro General Operation User Guide Performing an Identified Visit Performing an Identified Visit An identified visit is one where the patient is identified at the beginning of the visit. This is the standard and recommended procedure. If you do not want to identify the patient in advance, see...
  • Page 42 TytoPro General Operation User Guide Performing an Identified Visit The Identify Patient screen appears in the TytoApp as follows: Tyto Device TytoApp Note: After the patient is identified, their name appears on the upper blue line in the TytoApp, which enables you to always know which patient is currently being examined.
  • Page 43: Choosing The The Type Of Visit

    TytoPro General Operation User Guide Performing an Identified Visit Choosing the the Type of Visit The next screen on the App asks how you want to perform the visit: Exam-and-forward (offline) exam: Perform the examinations now independently, with the option to send...
  • Page 44: Starting The Visit And Selecting Exams

    TytoPro General Operation User Guide Performing an Identified Visit Starting the Visit and Selecting Exams After the patient is identified, and the Exam-and-forward option is selected, you can start performing the exams. The examinations are performed and managed using the Device. Tap the Device screen to choose which type of exam to perform.
  • Page 45: Performing Exams

    The type of user role, guided or unguided, is defined by the System Administrator when your user is created. Contact the System Administrator of your TytoCare system to determine whether your user is defined as Guided or Unguided, or if you want to change your user role.
  • Page 46: Reviewing Recorded Exams

    TytoPro General Operation User Guide Performing an Identified Visit Reviewing Recorded Exams When an exam is recorded, it is marked in purple and with a green check mark on the Device, and is listed on the App. You may re-do the purple marked exam by tapping it again. The existing recorded exam will be kept.
  • Page 47: Completing The Visit

    TytoPro General Operation User Guide Performing an Identified Visit Completing the Visit When you have finished examining the patient and you want to complete the visit, you have two options, using the two buttons at the bottom of the Device screen: DISCARD VISIT - Tap this option if you don't see a need to keep the recorded exams for sharing with a clinician or any future use, and you want to delete them.
  • Page 48 TytoPro General Operation User Guide Performing an Identified Visit The following measurements (vitals) can be added: Blood Pressure - Enter the systolic and diastolic values, as displayed on the Blood Pressure monitor you have used. Blood Oxygen Saturation (SpO2) - Enter the blood oxygen saturation level, as measured by the Pulse Oximeter you have used.
  • Page 49: Using Connected External Devices

    Note: If you prefer, you can skip the connected reading and enter the results manually. Note: The reading shows the time of day in which the measurement was performed. TytoCare Pulse Oximeter - Blood Oxygen Exam 1. Select the Blood Oxygen icon from the exam menu.
  • Page 50 TytoPro General Operation User Guide Performing an Identified Visit Note: Use the Pulse Oximeter while seated and still. Avoid applying direct pressure to the finger. Cold fingers, long fingernails, and certain types of nail polish can interfere with the results.
  • Page 51: Sharing The Recorded Visit With A Clinician

    If this error persists, contact TytoCare Support. Note: TytoCare doesn't verify the reliability of the external exams or data. © 2021 TytoCare All rights reserved. 51 of 76...
  • Page 52: Viewing The Confirmation Screen After Saving A Visit

    TytoPro General Operation User Guide Performing an Identified Visit Viewing the Confirmation screen after Saving a Visit After you tap Save visit, the recordings are sent to the TytoApp. Once this is complete, a message is displayed on the Device confirming that the visit was sent to the TytoApp.
  • Page 53: Viewing Or Deleting An Exam's Video

    TytoPro General Operation User Guide Performing an Identified Visit Viewing or Deleting an Exam’s Video To view an exam’s video, tap on the exam in To delete an exam, tap the Delete icon next to the list of exams displayed by the App: the exam: ©...
  • Page 54: Performing An Unidentified Visit

    TytoPro General Operation User Guide Performing an Unidentified Visit Performing an Unidentified Visit An unidentified visit allows you to perform an exam without identifying the patient in advance. Note: When performing exams for an unidentified visit, you may work with the Device only - the App is not mandatory in that case.
  • Page 55: Performing Exams

    TytoPro General Operation User Guide Performing an Unidentified Visit Tyto Device TytoApp Note that in the unidentified visit workflow, the upper left corner of the Device has a red icon. Performing Exams Performing Exams in unidentified mode is identical to the identified mode. Refer to Section Performing Exams for detailed instructions for performing the examinations.
  • Page 56: Performing An Online Visit

    TytoPro General Operation User Guide Performing an Online Visit Performing an Online Visit Starting an Online Visit You can start an online visit immediately after choosing a patient, in which case the video conference will take place while you are performing the exams. You can also initiate an online visit after you have performed exams.
  • Page 57 TytoPro General Operation User Guide Performing an Online Visit their availability. If the clinician is unavailable, they are not online and cannot participate in a video conference. © 2021 TytoCare All rights reserved. 57 of 76...
  • Page 58: Describing The Symptoms

    TytoPro General Operation User Guide Performing an Online Visit Describing the Symptoms Follow the App instructions to complete the symptom checker. Receiving Confirmation and Waiting for the Clinician After you receive the confirmation message, “Waiting for clinician”, wait for the clinician to respond.
  • Page 59: Using The Phone Stand

    TytoPro General Operation User Guide Performing an Online Visit Using the Phone Stand To operate the Device during a video conference, place the mobile device on the designated location on the upper side of the carrying case. Make sure to position...
  • Page 60: Clinician Begins Exam

    TytoPro General Operation User Guide Performing an Online Visit Clinician Begins Exam Once the clinician selects the relevant exams, these automatically appear on your Device and TytoApp screens. See the example below, of a heart exam performed during an online visit with a clinician.
  • Page 61: Completing The Online Visit

    TytoPro General Operation User Guide Performing an Online Visit Completing the Online Visit After the visit is completed by the clinician, you automatically receive a summary of notes of the visit, which are available through the clinician’s notes. In addition, a notification is sent to you when the clinician's notes are ready for your review.
  • Page 62: Viewing The User Settings

    TytoPro General Operation User Guide Viewing the User Settings Viewing the User Settings For various functionalities that are not related to the visit, tap Settings Menu © 2021 TytoCare All rights reserved. 62 of 76...
  • Page 63: System Labels And Symbols

    TytoPro General Operation User Guide System Labels and Symbols System Labels and Symbols Explanation of Symbols BF Applied part Must read User Manual before use Manufacturer Address Product Serial Number X1 X2 X3 – Prefix of SN per Product PN [X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 ] X4 X5 –...
  • Page 64: Technical Specifications

    TytoPro General Operation User Guide System Labels and Symbols Technical Specifications Tyto Device Dimensions 3.35 x 2.87 x 1.85 inch (85 x 73 x 47mm) Weight 0.33 lbs. (0.15kg) Display 2.4” LCD touch screen Battery Li-ion, built-in, rechargeable Typical battery life...
  • Page 65 TytoPro General Operation User Guide System Labels and Symbols Wireless Network Wireless comm. standard IEEE 802.11 N (recommended) \ G Frequency band G1: 2.4 GHz only **  | G2: 2.4 GHz and 5 GHz * Security protocols WPA, WPA2 ***...
  • Page 66 TytoPro General Operation User Guide System Labels and Symbols * To identify your model (G1 or G2), see Section - Identifying the Device Model.  ** 5GHz band is not supported for the G1 model. *** Please note: HTTP proxy server authentication – not supported WEP –...
  • Page 67: Appendix A. Forgot Password

    Appendix A. Forgot Password If you forgot your password, you can tap I forgot the password in the login screen of the TytoCare App. You will need to enter the email address that you used during the registration process and tap SEND.
  • Page 68: Appendix B. Wireless Network Requirements

    TytoPro General Operation User Guide Appendix B.  Wireless Network Requirements Appendix B. Wireless Network Requirements The following Wi-Fi network specifications are supported by the Tyto Device. Note: Network specifications differ between G1 and G2 models. To identify your model, Section - Identifying the Device Model.
  • Page 69 Device is in full contact with the patient’s body. Make sure the Device is placed firmly on the patient’s body and if possible place it directly on the patient’s skin. If the problem persists, contact TytoCare Service. © 2021 TytoCare All rights reserved.
  • Page 70 The picture on the TytoApp is a fixed representation of the Device screen and is for informational purposes only. My Tyto Device is stuck. I see a TytoCare blue screen. What can I do? Force shut down of the Device by pressing down the upper physical button of the Device continuously for 10 seconds.
  • Page 71 Compliance Electromagnetic environment - guidance RF emissions CISPR 11 Group1 Class B The TytoCare Device uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.
  • Page 72 TytoPro General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 2. Declaration - Electromagnetic Immunity IEC 60601 test Compliance IMMUNITY test Electromagnetic environment - guidance level level Electrostatic discharge 8 kV contact 2, 8 kV contact Floors should be wood, concrete or...
  • Page 73 TytoPro General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 2. Declaration - Electromagnetic Immunity (continued) IEC 60601 test Compliance IMMUNITY test Electromagnetic environment - guidance level level Portable and mobile RF communications equipment should be used no closer to...
  • Page 74 Warning: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the TytoCare Device, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
  • Page 75 TytoPro General Operation User Guide Appendix D.  Electromagnetic Compatibility (EMC) Information Table 3. Test specifications for ENCLOSURE PORT IMMUNITY to RF wireless communications equipment Test Compliance Maximum IMMUNITY Bandᵃ⁾ Distance level frequency Serviceᵃ⁾ Modulationᵇ⁾ power (W) TEST LEVEL (MHz) (V/m)
  • Page 76 (MHz) Note : If necessary to achieve the IMMUNITY TEST LEVEL, the distance between the trans- mitting antenna and the TytoCare Device may be reduced to 1 m. The 1 m test distance is per- mitted by IEC 61000-4-3. a) For some services, only the uplink frequencies are included.

Table of Contents