GoMax Electronics CAP-502MJH User Manual

TROUBLESHOOTING
Our USB device has done comprehensive tests before
shipment. Most of the incompatibilities we have
experienced are not from the USB capture device itself,
but from the sophisticated software and hardware
combination of PC or laptop. Please follow the following
suggestions to see any helps.
OBS is popular USB capture freeware and has excellent
1.
compatibility. Please download it and start with OBS if
users are not familiar with USB capture device.
https://obsproject.com/download
Due to the complexities of OS and computer hardware,
2.
different USB ports on PC or laptop may have different
performance or limitation. Please try all USB ports to
see if there are any differences.
Please must use the USB cable in box. We do not
3.
guarantee the overall performance when the USB
capture box works with some other USB cables.
HDMI cable quality may also play an essential role
4.
when capturing. Please be sure of that HDMI cable can
do 1080P@60 HDMI signal transmission or better. Try
different cables when the device is not able to work as
expected.
5. If audio has noise, please adjust sampling frequency
setting on PC or laptop. If the default sampling rate is
48000 Hz, please select 44100 Hz and vice versa. The
path of setting sampling frequency on windows 10 is:
Start → Setting → System → Sound → Device
properties → Additional device properties → Advanced
USB PIN DEFINITION
P1
VBUS 1
D- 2
3
D+
GND 4
SSRX- 5
SSRX+ 6
GND 7
SSTX- 8
SSRX+ 9
Shield SHELL
WARRANTY
The SELLER warrants the CAP-502MJH USB 3.0
Full HD Video Capture Device with HDMI 2.0a
loopout, Audio & HDR10 to SDR Conversion to be free
from defects in the material and workmanship for 1
year from the date of purchase from the SELLER or
an authorized dealer. Should this product fail to be
in good working order within 1 year warranty period,
The SELLER, at its option, repair or replace the unit,
provided that the unit has not been subjected to
accident, disaster, abuse or any unauthorized
modifications including static discharge and power
surges.
Unit that fails under conditions other than
those covered will be repaired at the current price
of parts and labor in effect at the time of repair.
Such repairs are warranted for 90 days from the day
of reshipment to the BUYER. If the unit is delivered
by mail, customers agree to insure the unit or
assume the risk of loss or damage in transit. Under
no circumstances will a unit be accepted without a
return authorization number.
The warranty is in lieu of all other warranties
expressed or implied, including without limitations,
any other
merchantability for any particular purpose, all of
which are expressly disclaimed.
Proof of sale may be required in order to claim
warranty. Customers
responsible for shipping charges to and from the
SELLER. Cables are limited to a 30 day warranty and
cable must be free from any markings, scratches,
and neatly coiled.
The content of this manual has been carefully
checked and is believed to be accurate. However,
P2
The SELLER assumes no responsibility for any
1
inaccuracies that may be contained in this manual.
2
The SELLER will NOT be liable for direct, indirect,
3
incidental, special, or consequential damages
4
resulting from any defect or omission in this
5
manual, even if advised of the possibility of such
6 damages. Also, the technical information contained
herein regarding the CAP-502MJH features and
7
specifications is subject to change without further
8
notice.
9
SHELL
implied warranty or fitness
outside Taiwan
CAP-502MJH
USB 3.0 Full HD Video Capture Device with HDMI
2.0a loopout, Audio & HDR10 to SDR Conversion
User Manual
or
INTRODUCTION
The CAP-502MJH USB 3.0 Full HD Video Capture
Device with HDMI 2.0a loopout, Audio & HDR10 to SDR
are
Conversion provides a professional way to capture
HDMI video signals. It adopts USB 3.0 interface, which
can realize high-speed transmission. Besides, the
HDMI input and loopout can support up to 4K2K@60.
With this device, users can connect to 4K2K@60
source and capture Full HD (1080p60) video.
CAP-502MJH also uses large volume image buffer
technology which effectively avoids the video tearing.
The high sampling rate and high sampling accuracy
assure images with high sharpness, rich details, and
less color edges. Also, with HDR10 to SDR conversion,
PS4/Xbox players can enjoy 4K HDR games on 4K TV
and record the real-time 1080p video streams with
SDR quality through USB 3.0 at the same time.
rev: 200528
Made in Taiwan