timecode systems SyncBac PRO User Manual
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SyncBac PRO
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Summary of Contents for timecode systems SyncBac PRO

  • Page 1 Clip and Go For the latest user guide, please visit: www.timecodesystems.com/support/product-manuals SyncBac PRO User Guide...
  • Page 2 All rights reserved. No part of this publication may be reproduced without the expressed written permission of Timecode Systems Ltd. Timecode Systems Ltd shall not be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third...
  • Page 3: Table Of Contents

    Technical Specification Quick Setup: SyncBac PRO Quick Setup: SyncBac PRO as Slave Quick Setup: SyncBac PRO as Master Connect SyncBac PRO to a GoPro HERO4™ Switch SyncBac PRO On and Off Set the RF Country/Area Set the Timecode Mode Master and Slave Relationship...
  • Page 4 Remote Control and Monitoring with :pulse Troubleshooting SyncBac PRO Slave not Connecting to Master SyncBac PRO Slave is Connecting to Wrong Master GoPro HERO4™ Not Detected by Slave SyncBac PRO SyncBac PRO not Responding to Select button SyncBac PRO Battery not Charging...
  • Page 5 Can SyncBac PRO be used as a Master Unit? Can a Master Device use Drop-Frame Timecode? Do I Need a SyncBac PRO on Each GoPro?/Do I need a TCS Unit on Each Device? How Long Does it Take for SyncBac PRO to Re-Sync?
  • Page 6 SyncBac PRO User Guide...
  • Page 7: Welcome To Syncbac Pro

    GoPro HERO4™ cameras with other professional cameras and audio recorders. Tip: If you use SyncBac PRO with a :pulse, you have free access to BLINK Hub app, which provides remote control and remote monitoring of your SyncBac PRO and HERO4™. For more details, see...
  • Page 8: Display And Controls

    The OLED display is a blue 128 × 32 pixels screen. When you switch on the SyncBac PRO, all status information, messages, and menus and options are shown on this screen. To learn about the various status displays, including the 'Main' screen shown above, Status Information on page SyncBac PRO User Guide...
  • Page 9: Led

    Description Green If the SyncBac PRO is switched on and set to run as an RF slave, a green light indicates that the SyncBac PRO is communicating with a master device. Its clock is synchronised with the clock in a master device.
  • Page 10: Up And Down

    To make a selection, use the Up and Down buttons to scroll to a menu or option and then press the Select button once. To switch your SyncBac PRO on or off, press and hold the Select button (see Switch SyncBac PRO On and Off on page 17, for more details).
  • Page 11: Ports

    Ports Your SyncBac PRO has a variety of ports for connecting with other devices and chargers. On the left edge of the SyncBac PRO, you will see the mini USB 2.0 port, which is used for: Charging the SyncBac PRO (and HERO4™ when attached).
  • Page 12: Charging Your Syncbac Pro

    Both very hot and very cold conditions can affect battery performance. If the battery in your SyncBac PRO is running out of power, the LED flashes red and the following message is displayed on screen: The low battery power is also indicated on the battery icon in the bottom-right of the main screen, next to the channel number.
  • Page 13: Technical Specification

    Multi-Channel Digital 865.050MHz to 923.200MHz Receiver Range* If your SyncBac PRO is using its internal aerial only, the typical range for synchronisation with a master is approximately 200m (256 feet, 219 yards). If your SyncBac PRO has an external aerial attached, the typical range is 500-600m (1640- 1968 feet, 546-656 yards).
  • Page 14: Quick Setup: Syncbac Pro

    Quick Setup: SyncBac PRO as Slave (see page 14) Quick Setup: SyncBac PRO as Master (see page 15) . If you are new to SyncBac PRO, you should follow the same steps, but refer to the more detailed sections for more information.
  • Page 15: Quick Setup: Syncbac Pro As Master

    Quick Setup: SyncBac PRO as Master If you want your SyncBac PRO to be the master clock, set it to run as a GP Master TX. As the master, the SyncBac PRO will send its clock settings to slave SyncBac PROs in the same BLINK network and the slaves will synchronise with the master SyncBac PRO.
  • Page 16: Connect Syncbac Pro To A Gopro Hero4

    Your SyncBac PRO connects to the battery pack connection on the rear of the Go Pro HERO4™: 1. Hold the SyncBac PRO so that its screen is facing you. At the back of the SyncBac PRO, on the right-hand edge, you will see the curved hinge.
  • Page 17: Switch Syncbac Pro On And Off

    The SyncBac PRO screen lights up and displays the message: Push Up/Dn twice to switch on 2. Press the up or down button twice to turn on the SyncBac PRO. This extra step is designed to prevent you from accidentally turning the SyncBac PRO on.
  • Page 18 Push Up/Dn twice to switch off 3. Press the Up or Down button twice to turn off the SyncBac PRO. This extra step is designed to prevent you from accidentally turning the SyncBac PRO off. If you do not press the up or down button twice within a 5 second period, the SyncBac PRO stays on and the screen reverts to showing the main display.
  • Page 19: Set The Rf Country/Area

    Your SyncBac PRO can communicate with other devices via radio. Before you use your SyncBac PRO, you need to set it to use the correct radio frequencies for the country you are in. This is because the regulations for the use of radio frequencies vary in different countries.
  • Page 20: Set The Timecode Mode

    RF Slave the same BLINK network *When a SyncBac PRO is free running and in RF Slave mode, it uses its own clock settings but continues to search for a master on the same BLINK network. If it finds a master, the master will set the clock.
  • Page 21 7. Press the Select button. 8. Use the Up and Down buttons to set the RF Channel that the SyncBac PRO will use to communicate with the master device. The master device can only communicate with slave devices that use the same RF Channel as the master.
  • Page 22: Master And Slave Relationship

    It is important that you understand how the master-slave relationship works, as you will need to set each SyncBac PRO in your BLINK network to run in either master mode (GP Master TX) or slave mode (RF Slave).
  • Page 23: Clock Synchronisation - Master And Slaves

    Clock Synchronisation - Master and Slaves To synchronise the clocks of multiple Timecode Systems devices, you need to set up a BLINK network. A BLINK network is a group of devices that are all set to the same country/area and the same RF Channel.
  • Page 24: How Can I Tell If A Slave Is Communicating With A Master

    The number shown to the right of the antennae icon shows the signal strength (0-7 where 7 is the maximum signal strength). Note: The LED flashes blue if your SyncBac PRO has lost its connection to its master. SyncBac PRO User Guide...
  • Page 25: What If A Slave Can't Find A Master

    BLINK network are all set to run as slaves (so there is no master). A SyncBac PRO slave that runs using its own clock is often described as 'free running'.
  • Page 26: What If There Are Multiple Masters In The Same Blink Network

    Channel 4. There is one master, which is a :pulse, and three SyncBac PRO slaves. The devices in the network are all turned off and you add a new SyncBac PRO to the BLINK network. The new SyncBac PRO is set to run in GP Master TX mode, so when the devices are all turned back on, there are two masters in the BLINK network - the :pulse and the new SyncBac PRO.
  • Page 27: Remote Control With :Pulse And Blink Hub

    Remote Control with :pulse and BLINK Hub If you use a Timecode Systems :pulse as a master device, you can do much more than just synchronise the clocks. The :pulse and the free BLINK Hub app allow you Control your SyncBac PRO slaves and the HERO4™s remotely View the status of SyncBac PRO slaves in BLINK Hub View the status of the HERO4™...
  • Page 28: Set The Rf Channel

    RF channel. To get your SyncBac PRO to join a BLINK network, you simply set it to use the same RF channel as the other devices in that BLINK network.
  • Page 29 Look at the main screen to find out which channel a SyncBac PRO is set to use. The channel is shown in the bottom-right corner, next to the battery indicator. In the image above, Ch.CE09 indicates that the SyncBac PRO is set to use RF Channel 09.
  • Page 30 The :pulse and the three SyncBac PROs are all in the RF Channel 6 BLINK network. The two networks are completely separate and the devices in one network will not communicate with devices in another network. SyncBac PRO User Guide...
  • Page 31 To get them to connect to the replacement :pulse, you can either turn the SyncBac PRO slaves off and then on again to refresh their memory. Alternatively, you can set them to use RF Channel 5 again (re-applying the RF Channel also refreshes the SyncBac PRO's memory).
  • Page 32: Set The Timecode For The Master

    Set the Timecode Mode on page 20). You need to set the timecode for the master SyncBac PRO, so that it has the clock settings you require. These clock settings will then be sent to the slave SyncBac PROs that are in the same BLINK network as the master SyncBac PRO.
  • Page 33: Set The Frame Rate Per Second For The Master

    GoPro HERO4™ (attached to the SyncBac PRO). To make these time stamps, the SyncBac PRO needs to be set to have a frame rate per second (FPS) that matches the FPS of the HERO4™. But it is not an exact match - the HERO4™ uses FPS values that are rounded up, whereas the SyncBac PRO FPS is very precise and accurate.
  • Page 34: Change The Led Brightness

    Change the LED Brightness You can set your SyncBac PRO so that its LED is more/less bright, depending on your requirements. To change the LED brightness: 1. If your SyncBac PRO is currently off, switch it on (see Switch SyncBac PRO On and Off on page 17).
  • Page 35: Change The Screen Brightness

    To change the brightness of the screen: 1. Connect your SyncBac PRO to a HERO4™ (if it is not connected already). For further details, see Connect SyncBac PRO to a GoPro HERO4™ on page 2.
  • Page 36: Change The Screen Light Time

    Change the Screen Light Time By default, the SyncBac PRO's screen is lit at the set brightness level all of the time. This makes it easier to read the display, but uses up more battery power. If you want to reduce the use of battery power, or just prefer the screen to dim after a short amount of time, you should change the Display Settings.
  • Page 37: Flip The Display

    In some locations, you may need to mount the HERO4™ so that it hangs upside- down. But this doesn't mean you have to look at the SyncBac PRO display upside- down too - by using the Flip Display option, you can rotate the screen display by 180°.
  • Page 38: Button Lock

    For example, if you are a skier and you are wearing your SyncBac PRO and HERO4™, you may find that your clothing or body knocks into the controls as you move. To prevent these accidental button presses from affecting your SyncBac PRO, you can turn on the Button Lock.
  • Page 39: Status Information

    Status Information Your SyncBac PRO has a collection of status displays that you can use to view the status of your SyncBac PRO and the GoPro HERO4™. To see HERO4™ information, the SyncBac PRO needs to be connected to the HERO4™.
  • Page 40: Version Number And Serial Number

    Version Number and Serial Number If you contact Timecode Systems technical support, you may be asked to provide the serial number of your SyncBac PRO. You may also be asked what version of the firmware your SyncBac PRO is running. To find this information: 1.
  • Page 41: Gopro Status

    GoPro Status You can use your SyncBac PRO to view the status of a GoPro HERO4™ (the HERO4™ needs to be connected to the SyncBac PRO). 1. Display the Main Screen (see page 39) 2. Use the Up and Down buttons to scroll to the screen that shows GoPro at the top.
  • Page 42: Synchronisation Status

    Master and Slave Relationship on page The frames-per-second setting that is currently used by your SyncBac PRO. The first part of the value shows the actual FPS and the =GoPro part shows the equivalent setting in the GoPro HERO4™ camera. The SyncBac PRO and HERO4™ need to have compatible FPS settings, so if your SyncBac PRO is set to 23.98...
  • Page 43 Status Description Master This status is only shown if your SyncBac PRO is running in RF Slave mode. It shows one of two possible values: The 'friendly' name of a :pulse master. This is a user- defined name, and should make it easy for you to identify which :pulse is the master.
  • Page 44: Remote Control And Monitoring With :Pulse

    To control a SyncBac PRO remotely, it must be set to run in RF Slave mode, and a :pulse must be set as the master (see...
  • Page 45: Troubleshooting

    Troubleshooting If you are having difficulty setting up your SyncBac PRO, the following troubleshooting sections may help: SyncBac PRO Slave not Connecting to Master (see page 46) SyncBac PRO Slave is Connecting to Wrong Master (see page 46) GoPro HERO4™ Not Detected by Slave SyncBac PRO (see page 47) SyncBac PRO not Responding to Select button (see page 47) SyncBac PRO Battery not Charging (see page 47) .
  • Page 46: Syncbac Pro Slave Not Connecting To Master

    SyncBac PRO Slave not Connecting to Master If your SyncBac PRO is not receiving clock settings from a master device, it could be due to: The master device being switched off. Make sure the master device is on and has sufficient battery power.
  • Page 47: Gopro Hero4™ Not Detected By Slave Syncbac Pro

    GoPro HERO4™ Not Detected by Slave SyncBac PRO If you have a SyncBac PRO set to run as a slave, it needs to synchronise with a master device before it can be used with a HERO4™. This is because when you set a SyncBac PRO to run as a slave, it expects to get its timecode from a master device at least once.
  • Page 48: Restore Factory Settings

    You can reset your SyncBac PRO to its original state by selecting Set Factory Defaults. This can be useful if you want to use your SyncBac PRO in a different BLINK network or for a different purpose and you want to start with a completely fresh SyncBac PRO.
  • Page 49: Hard Reset

    'hard reset'. A hard reset reboots the SyncBac PRO. It is similar to turning the SyncBac PRO off and back on again - the settings that were in place before the hard reset are kept. This is different to a...
  • Page 50: Faqs

    In this section, you can find some of the most frequently asked questions about SyncBac PRO, and our answers to these problems. If you have a question, you may find that the answer is right here. If your question is not covered, please contact Timecode Systems for assistance.
  • Page 51: Can Syncbac Pro Be Used As A Master Unit

    Can SyncBac PRO be used as a Master Unit? Yes. SyncBac PRO, like all of our devices, is a timecode over RF transceiver, and so can be set as either a master transmitting unit or a slave receiving unit. If you are only using GoPro HERO4™...
  • Page 52: Does Syncbac Pro Record Timecode On The Audio Track

    Does SyncBac PRO Record Timecode on the Audio Track? No – the SyncBac PRO is not a work-around. It is a full timecode solution for GoPro. With a SyncBac PRO attached, timecode is generated at source and stamped directly onto the camera’s media file. At the end of a shoot, the camera’s SD card contains a single MP4 file with embedded, frame-accurate timecode.
  • Page 53: Warranty

    Warranty All products sold by Timecode Systems Limited are warranted to the original purchaser against defects in materials and workmanship for (one) year from the date of original purchase. However, this warranty excludes accessories, batteries and cables. Also, this warranty does not apply to any instrument determined by Timecode Systems Limited to have been subjected to customer alteration, modification, negligence or misuse.
  • Page 54: Quality Declarations

    RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. SyncBac PRO User Guide...
  • Page 55: Industry Canada Statements

    Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. SyncBac PRO User Guide...
  • Page 56: Ec Declaration Of Conformity

    Wireless GoPro timecode sync accessory Model SyncBac PRO SPR01 Object of the declaration: The object of the declaration described above is in conformity with the relevant Union harmonization legislation: EMC Directive 2014/30/EU Low Voltage Directive (LVD) 2014/35/EU R&TTE Directive 1999/5/EC SyncBac PRO User Guide...
  • Page 57 The following harmonized standards and technical specifications have been applied: EN 300 220-2 V2.4.1:2012 EN 301 489-3 V1.6.1:2013 EN 55024 2010 EN 55032 2012 Paul Scurrell Timecode Systems SyncBac PRO User Guide...
  • Page 58 SyncBac PRO User Guide...
  • Page 59: Index

    Charging Index China Cold conditions - battery Connect SyncBac PRO to HERO4 Controls Accuracy Country Always On Antennae icon Area Digital receiver Audio track Display Australia Display Settings 35, Down Drift Battery 12, Drop-frame timecode Charging Cold conditions Hot conditions...
  • Page 60 Hard Reset Mounting HEROBus Multi-channel digital receiver Hot conditions - battery Housings New Zealand Industry Canada Statements International Use OLED 8, Japan Out of range Japan/China Pixels on screen Ports Blue Power 12-13, Brightness Down Green External SyncBac PRO User Guide...
  • Page 61 RF Slave 14, 20, Timecode Mode Timecode Outputs Timecode Systems Address Screen Brightness Troubleshooting Screen Light Time Turn Off 17-18 Screen pixels Turn On Select Serial Number Set Brightness Set Factory Defaults United States of America SyncBac PRO User Guide...
  • Page 62 US/CA/AU/NZ Using SyncBac PRO in Other Countries Version Number VR Rig Warranty Workflow SyncBac PRO User Guide...
  • Page 63 SyncBac PRO User Guide...
  • Page 64 Timecode Systems Unit 6, Elgar Business Centre, Hallow Worcester, WR2 6NJ, UK +44 (0) 1700 808 600 contact@timecodesystems.com http://www.timecodesystems.com...

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