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Summary of Contents for TCL Alto TS6
- Page 4 Note: please ensure customer’s TV and Soundbar is already connected with an HDMI for this on-screen instructions to automatically prompt. Remember that the Roku TV Ready setup feature only works with this type of specific connection (e.g., does not work on Optical).
- Page 9 NON-ROKU TV READY SOUNDBAR SETUP (HDMI)
- Page 10 • ENSURE BOTH TV AND SOUNDBAR IS ALREADY PROPERLY CONNECTED TO EACH OTHER. • ENSURE THE SOUNDBAR IS ON THE CORRECT SOURCE MODE ALREADY (HDMI MODE) BY PRESSING THE SOURCE BUTTON. Note: always check the manual to determine how to change the input source depending on the soundbar’s model.
- Page 11 • • • •...
- Page 12 NON-ROKU TV READY SOUNDBAR SETUP (OPTICAL)
- Page 13 • ENSURE BOTH TV AND SOUNDBAR IS ALREADY PROPERLY CONNECTED TO EACH OTHER. • ENSURE THE SOUNDBAR IS ON THE CORRECT SOURCE MODE ALREADY (OPTICAL MODE) BY PRESSING THE SOURCE BUTTON. Note: always check the manual to determine how to change the input source depending on the soundbar’s model.
- Page 14 SETTINGS CONFIGURATIONS: (FOR ROKU TV) • SETTINGS ⮕ AUDIO ⮕ TV SPEAKERS: SET TO OFF • SETTINGS ⮕ AUDIO ⮕ DIGITAL AUDIO FORMAT: SET TO STEREO • ONCE COMPLETED, AND AFTER ENSURING SOUNDBAR IS ALREADY ON THE CORRECT INPUT SOURCE, YOU MAY NOW PROCEED TO TRY AND TEST THE SOUND...
- Page 15 NON-ROKU TV READY SOUNDBAR SETUP (AUX)
- Page 16 • ENSURE BOTH TV AND SOUNDBAR IS ALREADY PROPERLY CONNECTED TO EACH OTHER. • ENSURE THE SOUNDBAR IS ON THE CORRECT SOURCE MODE ALREADY (AUX MODE) BY PRESSING THE SOURCE BUTTON. Note: always check the manual to determine how to change the input source depending on the soundbar’s model.
- Page 17 SETTINGS CONFIGURATIONS: (FOR ROKU TV) • SETTINGS ⮕ AUDIO ⮕ TV SPEAKERS: SET TO OFF • ONCE COMPLETED, AND AFTER ENSURING SOUNDBAR IS ALREADY ON THE CORRECT INPUT SOURCE, YOU MAY NOW PROCEED TO TRY AND TEST THE SOUND...
- Page 18 COMMON ISSUES & TROUBLESHOOTING STEPS...
- Page 19 SOUNDBAR NOT TURNING ON (NO POWER) • ENSURE SOUNDBAR IS PROPERLY CONNECTED TO THE OUTLET. • ENSURE SOUNDBAR HAS BEEN TESTED TO A DIFFERENT OUTLET OR TEST THE SAME OUTLET WITH ANOTHER DEVICE (TO CONFIRM IF IT’S PRODUCING POWER.) • ENSURE SOUNDBAR’S POWER CORD DOES NOT HAVE SIGNS OF DAMAGE.
- Page 20 UNABLE TO PAIR EXTERNAL SUB-WOOFER • ENSURE SOUNDBAR AND SUB-WOOFER IS PROPERLY CONNECTED TO THE OUTLET AND IS RECEIVING POWER. • ENSURE THAT THE SOUNDBAR AND SUB- WOOFER ARE NOT TOO FAR FROM EACH OTHER. • ENSURE YOU HAVE TRIED PAIRING THE SUB- WOOFER AT LEAST ONCE.
- Page 21 STATIC/NO SOUND FROM EXTERNAL SUB- WOOFER • ENSURE SOUNDBAR AND SUB-WOOFER IS PROPERLY CONNECTED TO THE OUTLET AND IS RECEIVING POWER. • ENSURE THAT THE SOUNDBAR AND SUB-WOOFER ARE NOT TOO FAR FROM EACH OTHER. • ENSURE YOU HAVE TRIED RE-PAIRING THE SUB- WOOFER AT LEAST ONCE.
- Page 22 NO OPERATION ON SOUNDBAR REMOTE • VERIFY IF ONE OR ALL BUTTONS ARE UNRESPONSIVE ON THE REMOTE. • ENSURE THAT THE REMOTE IS USING FRESH BATTERIES AND IS ON THE CORRECT ORIENTATION. • ENSURE THERE IS NO BLOCKAGE BETWEEN THE SOUNDBAR AND THE REMOTE.
- Page 23 • UNDERSTANDING TCL SOUND BAR MODEL NUMBERS HTTPS://TCL-INTERNAL.HELPJUICE.COM/SOUNDBARS/UNDERSTANDING-TCL-SOUND-BAR-MODEL-NUMBERS • TCL ALTO 9+ TROUBLESHOOTING STEPS HTTPS://TCL-INTERNAL.HELPJUICE.COM/SOUNDBARS/905644-UNTITLED-ARTICLE • HOW TO DOWNLOAD AND INSTALL SOFTWARE UPDATES TO YOUR TCL ALTO SOUND BARS (FOR TCL ALTO 5, 7, 9 ONLY) HTTPS://SUPPORT.TCL.COM/US-SOUNDBAR-PRODUCT-DOWNLOADS/HOW-TO-DOWNLOAD-AND-INSTALL-SOFTWARE-UPDATES-FOR-YOUR-TCL- ALTO-SOUND-BAR • ALL SOUNDBAR RELATED HELPJUICE ARTICLES...
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