Field Xpert SFX350, SFX370 Revision history Product Manual Changes Remarks version 2.00.xx BA01202S/04/en/01.13 Original Registered trademarks ® PROFIBUS Registered trademark of PROFIBUS user organization, Karlsruhe Germany FOUNDATION Fieldbus Registered trademark of Fieldbus Foundation, Austin, TX 78759, USA ® HART Registered trademark of HART Communication Foundation, Houston, USA ®...
The WiFi interface can be used to connect with HART or FOUNDATION fieldbus devices via a gateway, e.g. Endress+Hauser Fieldgate FXA520 for HART or SFC162 gateway for FOUNDATION fieldbus. Field Xpert also works as a stand-alone device for asset management applications.
Field Xpert SFX350, SFX370 Technical improvement Endress+Hauser reserves the right to make technical improvements hardware and software at any time and without prior notification. If such improvements do not affect the operation of the device, they are not documented. If the improvements affect operation, a new version of the Operating Instructions will be issued.
• Retain the accompanying documents also. If you find that the contents are damaged, do not put the device into operation. In this case, please contact your Endress+Hauser Sales Center. Return the device to us, if possible in the original packaging.
Field Xpert SFX350, SFX370 Device name and serial number The Endress+Hauser device name (Field Xpert) and serial number are to be found on the nameplate, which is fitted underneath the battery in the battery compartment. Moreover, you can read out the Endress+Hauser serial number via the software.
Field Xpert SFX350, SFX370 Incoming acceptance and identification 2.2.2 Product code The device type can be derived from the product code as follows: SFX350 product code SFX350 Field Xpert Approval Non-hazardous area Special version, TSP-no. to be spec. Language Operating System/Device Xpert...
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Incoming acceptance and identification Field Xpert SFX350, SFX370 SFX370 product code SFX370 Field Xpert Approval ATEX (Zone 1) IIC T4, ATEX (Zone 21) IIIC IP 64 NEC Class I, Div.1, A-D T4, Class II Div. 1, E-G T4, Class III Div. 1 IECEx (Zone 1) IIC T4, IECEx (Zone 21) IIIC IP 64 Special version, TSP-no.
Field Xpert SFX350, SFX370 Product description Product description Field Xpert from Endress+Hauser is a high-performance industrial PDA based on Windows Embedded Handheld, with compact external dimensions, an integrated WLAN, USB, Bluetooth and infrared connection. This allows it to be connected to HART and/or FOUNDATION fieldbus devices via a modem or gateway.
Product description Field Xpert SFX350, SFX370 3.1.2 SFX370 overview (Ex) Fig. 3-2: SFX370 front and back panel components No. Description Description Loudspeaker IrDa infrared connection Ambient-light sensor Rotating the screen display (portrait/landscape) Battery LED (s. page 11) Scan/Read RFID On/off button Battery Keyboard (s.
Field Xpert SFX350, SFX370 Product description LED displays The device has six LED displays. These LEDs provide information about the status and use of the Field Xpert. Fig. 3-3: LED SFX350/370 Color Description Battery status Steady green The device is connected to a charger and the battery is...
Product description Field Xpert SFX350, SFX370 Keyboard Field Xpert has a numerical keyboard with a backlight. An ambient-lighting sensor determines the ambient brightness and controls the backlight. The backlight is also enabled in poor light conditions as standard. You can deactivate the backlight to save power (s.
Field Xpert SFX350, SFX370 Product description Screen Field Xpert is supplied with the Windows Embedded Handheld operating system from Microsoft. The user interface is user-friendly and easy to operate using the touchscreen. Further information about the layout of the user interface and the software icons is provided in the following section.
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Product description Field Xpert SFX350, SFX370 Icon Description Microphone switched on Internet call Bluetooth headset recognized ActiveSync connection established Problem with ActiveSync synchronization ActiveSync synchronization with USB CDMA connection active CDMA connection available, but no data transfer UMTS network available...
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Field Xpert SFX350, SFX370 Product description Icon Description Connected to a wireless network, other networks were found Information available about a new wireless network Network connection active Network connection inactive Phone has maximum signal strength Phone has no signal Phone switched off...
Commissioning Field Xpert SFX350, SFX370 Commissioning Field Xpert Before you can use the Field Xpert, you must insert the battery. NOTE! • The battery is fully charged when delivered. 4.1.1 Inserting the battery SFX350 (non-Ex) 1. Insert the battery on the back of the device and push it downwards.
Field Xpert SFX350, SFX370 Commissioning 4.1.2 Charging the battery Field Xpert uses a rechargeable lithium-ion battery (3.7 V, 4000 mAh). CAUTION! • Protect the battery from high temperatures (above 100 °C) • Only charge the battery with the original accessory supplied.
Commissioning Field Xpert SFX350, SFX370 VIATOR Bluetooth modem The VIATOR Bluetooth modem is a point-to-point interface for temporary connection to HART-enabled field devices for configuration purposes. It is approved for hazardous areas and operates for approx. 20 hours when powered by replaceable batteries. Field Xpert and the modem communicate with each other via Bluetooth, with the modem connected via cable to the HART field device.
Field Xpert SFX350, SFX370 Commissioning 4.2.2 Batteries The VIATOR Bluetooth modem requires three AAA alkaline batteries, which are included in the scope of delivery. NOTE! • The batteries to be used in a hazardous area are detailed in the Ex certificate for the modem.
Commissioning Field Xpert SFX350, SFX370 Fieldgate FXA520 The Fieldgate FXA520 is a HART gateway with an integrated web server for the remote acquisition of data from HART devices. These can be connected either directly via the HART multi-drop connector of Fieldgate FXN520 or via a HART multiplexer. The Fieldgate communicates with the host computer via Ethernet.
Field Xpert SFX350, SFX370 Commissioning FFblue Bluetooth modem The FFblue Bluetooth modem is an interface for temporary connection to a FOUNDATION fieldbus H1 segment. Field Xpert and the modem communicate with each other via Bluetooth, with the modem connected via cable to the H1 network.
Commissioning Field Xpert SFX350, SFX370 4.4.3 LED status The FFblue modem has two LEDs which indicate the state of communication and battery status. Their significance is shown in the table below. LED combinations Status LED Traffic LED Meaning Remarks on, red...
Field Xpert SFX350, SFX370 Commissioning SFC162 gateway The SFC162 gateway is a FOUNDATION fieldbus linking device with an integrated web server which can be used as a gateway in visitor mode to a FOUNDATION fieldbus H1 network. A connection between the SFC162 and the Field Xpert is established by accessing an Ethernet WiFi access point.
Operability Field Xpert SFX350, SFX370 Operability Switching on and off The on/off button switches both the Field Xpert and the backlight on and off. The Field Xpert remembers the last backlight setting when it is switched off. • Switch the Field Xpert on by pressing the on/off button •...
Field Xpert SFX350, SFX370 Operability 5.2.2 Horizontal scroll bar The horizontal scroll bar allows you to access the configuration settings quickly. In the following example, you will see the function of the horizontal scroll bar. 3. Tap on the title bar.
Operability Field Xpert SFX350, SFX370 Dashboard Using the Dashboard function, you can quickly obtain clear information about the Field Xpert. The dashboard provides you with the following status information: • Network connection • Battery • Available memory • Integrated devices •...
Field Xpert SFX350, SFX370 Operability Setting the volume 1. Press the upper key on the right side of the Field Xpert. – The volume is increased. 2. Press the lower key on the right side of the Field Xpert. – The volume is decreased.
Operability Field Xpert SFX350, SFX370 Data transfer You can establish a connection between the Field Xpert and a PC in order to transfer or synchronize data. To do this, you require Microsoft Windows Mobile Device Center (Windows 7 or higher) or Microsoft ActiveSync (Windows XP or earlier). Windows Mobile Device Center and Microsoft ActiveSync can be downloaded from the Microsoft website (www.windowsmobile.com) free of charge.
Field Xpert SFX350, SFX370 Operability Additional Software Field Xpert has the following additional software installed on delivery: • Calendar: Appointment management • Contacts: Phone numbers, address • E-mail: Mailing program • SMS • Office mobile (Excel, Word, Powerpoint, OneNote, ...) •...
In general: • a Bluetooth connection for HART has already been configured and installed in Field Xpert by Endress+Hauser prior to delivery if a HART or HART plus FOUNDATION Fieldbus Device Xpert license has been purchased •...
• The Bluetooth modem has already been configured and installed in Field Xpert by Endress+Hauser prior to delivery. You must follow the instructions in this section only if you need to reconfigure the modem, e.g. following a Field Xpert clean reset or clean boot, or if you want to use another or different modem.
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Configuration Field Xpert SFX350, SFX370 5. Tap on Menu to open the selection menu. 6. In the selection menu, select Bluetooth Settings. – The Bluetooth window is opened. 7. Tap on Add new device - Bluetooth modem is searched. - The Select Bluetooth device window is opened, in which all available Bluetooth devices are displayed.
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Field Xpert SFX350, SFX370 Configuration 10.In the Passcode field, enter the password "mactek". 11.Tap on Next. 12.The modem was successfully added. - The modem is displayed in a list. 13.Tap on wished MACTekViatorxxxx modem. - The Partnership Settings window is opened.
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Configuration Field Xpert SFX350, SFX370 14.Activate the Serial Port. 15.Tap on Save. 16.Switch to the COM Ports tab. 17.Tap on New Outgoing Port. – A list with the available modems is displayed. Endress+Hauser...
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Field Xpert SFX350, SFX370 Configuration 18.Select the modem and tap on Next. 19.Select the COM9 connection and tap on Finish. – The modem has been added. NOTE! • The Device Xpert HART software will always expect the HART modem at COM9 as standard (SFX350 and SFX370).
Configuration Field Xpert SFX350, SFX370 6.3.2 Adding a FFblue Bluetooth modem (FOUNDATION fieldbus) NOTE! • The FFblue Bluetooth modem has a standard FOUNDATION fieldbus ID which can be found on the nameplate at the rear of the device. • The modem must be connected to the FOUNDATION fieldbus H1 bus or e.g. a 9 V battery 1.
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Field Xpert SFX350, SFX370 Configuration 5. Tap on Menu to open the selection menu. 6. In the selection menu, select Bluetooth Settings. – The Bluetooth window is opened. 7. Tap on Add new device - Bluetooth modem is sought. 8. The Select Bluetooth device window is opened, in which all available Bluetooth devices are displayed.
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Configuration Field Xpert SFX350, SFX370 10.In the Passcode field, enter the password "1234". 11.Tap on Next. 12.The modem was successfully added. - The modem is displayed in a list. 13.Tap on FFblue-xxxxx. - The Partnership Settings window is opened. Endress+Hauser...
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Field Xpert SFX350, SFX370 Configuration 14.Activate the Serial Port. 15.Tap on Save. 16.Switch to the COM Ports tab. 17.Tap on New Outgoing Port. – A list with the available modems is displayed. Endress+Hauser...
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Configuration Field Xpert SFX350, SFX370 18.Select the modem and tap on Next. 19.Select the COM0 connection and tap on Finish. – The modem has been added. NOTE! • The Device Xpert FF software will always expect the FF modem at COM0 as standard (SFX350 and SFX370).
Field Xpert SFX350, SFX370 Configuration Installing and configuring a WiFi access point NOTE! • It is not possible to establish a WiFi connection when Field Xpert is connected via USB to ActiveSync or Windows Mobile Device Center. • A WiFi connection is only possible if the "Microsoft security" security setting is enabled in Intermec settings =>...
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Configuration Field Xpert SFX350, SFX370 4. Open the WiFi settings by tapping on Menu => WiFi settings. - The first time the WiFi is set up, all available WLAN networks are displayed, otherwise the Configure Network Adapter page appears. Go to step 10.
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Field Xpert SFX350, SFX370 Configuration 10.A list of wireless connections is displayed. 11.Switch to the Network adapters view – The Network adapters window is opened. 12.Select Internet, and tap on 802.11abgn Wireless LAN. 13.Proceed as follows in the new 802.11abgn Wireless LAN window: –...
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Configuration Field Xpert SFX350, SFX370 15.Tap on OK. - Connection is established. NOTE! • By deactivating and activating WiFi communication, the settings are applied. 16.Tap on OK three times until you have reached the Wireless Center again. - Tap on the WiFi button in order to deactivate WiFi communication.
Field Xpert SFX350, SFX370 Configuration 6.4.2 Adding a Fieldgate FXA520 for HART communication NOTE! • Before you add a Fieldgate FXA520, check that its IP address is in the same range as the WiFi access point and that both a Subnet mask and a Gateway IP have been set.
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Configuration Field Xpert SFX350, SFX370 4. Tap on Add connection. 5. In the Add connection tab: – Enter a name for the new connection. – Tap on the "Fieldgate FXA520" check box. – If necessary change the scan range (HART multidrop).
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Field Xpert SFX350, SFX370 Configuration 9. On the HART tab: – Uncheck the Remember Scan List box if you do not want the Device Xpert to store the last scan. – Tap OK to return to the Connections tab. 10.In the Connections tab: –...
Configuration Field Xpert SFX350, SFX370 12.All the blocks from the device are loaded and presented in a tree. 13.You are now ready to configure the device; further information about this is available in the Operating Instructions BA00060S/EN (Software). 6.4.3 Adding a SFC162 gateway for FOUNDATION fieldbus communication 1.
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Field Xpert SFX350, SFX370 Configuration 3. Switch to the Connections tab. 4. Tap on Add connection. 5. In the Add connection tab: – Enter a name for the new connection. – Tap on the Linking Device check box. – Tap on the Communications tab.
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Configuration Field Xpert SFX350, SFX370 7. In the Communications tab: – Enter the IP address of the linking device as Host. – Tap on OK to return to the Connections tab. – The linking device is now available as a connection.
Field Xpert SFX350, SFX370 Configuration Optimizing battery use 6.5.1 Backlight The use of the backlight will shorten the operating time of the battery. Therefore, it is recommended that the backlight is set up to switch off after a short period of idleness (to switch it back on again, press any key or tap on the display) and that the brightness is not at the to the highest setting.
Configuration Field Xpert SFX350, SFX370 Time and alarm 1. To configure the time, tap on the Windows icon and then select Settings => Clock & Alarms. - In the Time tab, you can configure the time zone, date and time.
Field Xpert SFX350, SFX370 Configuration Paired devices The modems paired to the Field Xpert’s Bluetooth interface can be viewed in the Wireless Center under Menu => Bluetooth Settings. In the COM Ports tab, you can view information about the paired devices and the associated COM Ports.
Troubleshooting Field Xpert SFX350, SFX370 Troubleshooting Should it be necessary to eliminate a fault, we would like to give you a few tips and solutions. Field Xpert Some of problems may be resolved by switching the Field Xpert on and off. If this does not work, please proceed in accordance with the following examples.
Field Xpert SFX350, SFX370 Troubleshooting 7.1.2 Hard Reset (cold boot) A Hard Reset stops all running applications, but does not erase any programs or saved data. Additional to a soft reset, all hardware registers will be erased. NOTE! • During a hard reset, data stored in the intermediate memory are lost. Configuration and network settings are retained.
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Troubleshooting Field Xpert SFX350, SFX370 4. Insert the battery. Fig. 7-3: Inserting the SFX350 battery 5. Reattach the hand strap. 6. Press on the on/off button on the keyboard. - The Field Xpert reboots. Enter Fig. 7-4: SFX350 keyboard 7. Once the boot procedure is complete, the start screen is displayed.
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Field Xpert SFX350, SFX370 Troubleshooting 2. Press on the on/off button on the keyboard. - The Field Xpert reboots. Fig. 7-6: SFX370 keyboard 3. Once the boot procedure is complete, the start screen is displayed. Endress+Hauser...
Troubleshooting Field Xpert SFX350, SFX370 7.1.3 Clean Reset (clean boot) A Clean Reset clears all user-installed settings, applications and data from the device memory. It does not affect the SD card data. NOTE! • Ensure that all data are saved on the SD card or an external PC before carrying out a clean reset on your Field Xpert.
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Field Xpert SFX350, SFX370 Troubleshooting 3. Press and hold both keys until you are prompted to release the keys. Fig. 7-9: SFX370 keyboard/Decrease Volume key 4. Press the Increase Volume key on the right side. - Clean reset starts – the Field Xpert is completely reset.
Troubleshooting Field Xpert SFX350, SFX370 Connection problems All types of connection (Bluetooth modem, FXA520 and SFC162) should function without any faults or interruptions. If you notice any communication failures (values in the DD are colored red), please check your connections as shown below.
Field Xpert SFX350, SFX370 Spare parts and accessories Spare parts and accessories Various spare parts and accessories are available for the Field Xpert which can be ordered from Endress+Hauser as follows: SFX350 Accessories and Spare Parts Order code Transport and Protection...
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Spare parts and accessories Field Xpert SFX350, SFX370 SFX370 Accessories and Spare Parts Order code Transport and Protection Field Xpert Carry Case 71217428 Leather Case SFX370 with Shoulder Strap 71217429 Shoulder Strap SFX370 71217430 Leather Holster SFX370 71217431 Field Xpert...
Field Xpert SFX350, SFX370 Transportation Transportation Although Field Xpert is of robust construction, some of its components can be sensitive to strong vibrations and shocks. For this reason, the Field Xpert must be protected against excessive mechanical loads of this kind.
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