Troubleshooting - Sony LBT-XG500 Operating Instructions Manual

Troubleshooting

If you run into any problem using this unit, use
the following check list.
First, check that the power cord is connected
firmly and the speakers are connected correctly
and firmly.
Should any problem persist, consult your
nearest Sony dealer.
General
The display starts flashing as soon as you plug
in the power cord even though you haven't
turned on the power.
• Refer to demonstration (see page 7, step 4).
The clock setting is canceled.
• The power cord is disconnected or a power
failure occurs. Redo "Setting the time" (on page
8). If you have set the timer, redo "Waking up to
music" (on page 22) and "Timer-recording radio
programs" (on page 17).
The radio presetting/timer setting is canceled.
• The power cord is disconnected or a power
failure occurs for longer than half a day. Redo
"Presetting radio stations" (on page 12).
There is no sound.
• The jumpers for the DJ MIX jacks are not
connected (for European, North American, and
Mexican models only).
• Turn VOLUME clockwise.
• The headphones are connected.
• Insert only the stripped portion of the speaker
cord into the SPEAKER jack. Inserting the vinyl
portion of the speaker cord will obstruct the
speaker connections.
• The protective device on the amplifier has been
activated because of a short circuit.
("PROTECT" and "PUSH POWER" flash
alternately.) Turn off the unit, eliminate the
short-circuit problem and turn on the power
again.
• There is no audio output during timer recording.
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There is no microphone sound.
• Turn VOLUME or MIC LEVEL to adjust the
microphone volume.
• Make sure the microphone is connected to the
MIX MIC jack correctly.
There is no guitar sound.
• Turn VOLUME or GUITAR LEVEL to adjust
the guitar volume.
• Make sure the guitar is connected to the
GUITAR jack correctly.
• Select "MIX GUITAR/KARAOKE" by pressing
MIX GUITAR/KARAOKE.
There is severe hum or noise.
• A TV or VCR is placed too close to the stereo
system. Move the stereo system away from the
TV or VCR.
"0:00" (or "12:00 AM") flashes in the display.
• A power interruption occurred. Set the clock and
timer settings again.
The timer does not function.
• Set the clock correctly.
DAILY and REC do not appear when you press
the c/CLOCK SET button.
• Set the timer correctly.
• Set the clock.
The remote does not function.
• There is an obstacle between the remote and the
system.
• The remote is not pointing in the direction of the
system's sensor.
• The batteries have run down. Replace the
batteries.
There is acoustic feedback.
• Decrease the volume level.
• Move the microphone away form the speakers or
change the direction of the microphone.
The color irregularity on a TV screen persists.
• Turn off the TV set once, then turn it on after 15
to 30 minutes. If the color irregularity still
persists, place the speakers farther away from the
TV set.