Chapters
Table of Contents
Troubleshooting
Related Manuals for BHI 9K-12K
Summary of Contents for BHI 9K-12K
- Page 1 12000 BTU Ductless Mini Split Air Conditioner Customer & Technical Support information (Please contact us BEFORE returning product) Website: www.aux sa.com Contact Phone#:1-909-979-9892(Mon- ri, 9am-5pm/PST) Email:support@auxusa.com...
-
Page 3: Table Of Contents
CONTENTS SAFETY PRECAUTIONS AND RECOMMENDATIONS................1 IDENTIFICATION OF PARTS........................4 REMOTE CONTROL ..........................6 OPERATING INSTRUCTIONS ........................7 INSTALLATION REQUIREMENTS ......................8 INDOOR UNIT INSTALLATION ......................... 9 OUTDOOR UNIT INSTALLATION ......................14 TEST OPERATION ........................... 17 MAINTENANCE ............................19 TROUBLESHOOTING ..........................20 In line with the company's policy of continual product improvement, the aesthetic and dimensional characteristics, technical data and accessories of this appliance may be changed without notice. - Page 4 SAFETY PRECAUTIONS SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER Do not install the appliance within 20” from Read this guide before installing and using the sources of inflammable substances (alcohol, etc. appliance. or storage area of pressurized containers (e.g. The air conditioner must be installed by profes- spray cans)).
- Page 5 SAFETY PRECAUTIONS SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER Do not remain directly exposed to the flow of Do not try to install the air conditioner alone; cold air for a prolonged period. Direct and pro- always consult licensed technical personnel. longed exposure to cold air could be dangerous Extensive cleaning and maintenance must be for your health.
- Page 6 SAFETY RULES AND PROHIBITIONS Do not climb onto or place any heavy or hot Do not bend, tug or compress the power cord as objects on top of the appliance. this may result in electrical shocks or fire. Only specialized technical personnel may replace a Do not direct the airflow onto plants or animals.
-
Page 7: Identification Of Parts
IDENTIFICATION OF PARTS IDENTIFICATION OF PARTS Indoor Unit Air Inlet Front Panel HEPA Air Filter (1 per Filter Screen) Air Filter Screens Air Outlet Refrigerant Outdoor Unit Air Inlet Wiring Cover Air Outlet Drainage Pipe Gas Valve (Low Pressure Valve) Liquid Valve (High Pressure Valve) Note: The appearance of the units that have been purchased may not correspond to the above product image. - Page 8 IDENTIFICATION OF PARTS Indoor Display Function Indicator for Timer, Temperature and Error Codes. Lights up during Timer operation. SLEEP mode. The symbol appears when the unit is turned on, and disappears when the unit is turned off. The symbol appears when power is on. The shape and position of the indicators may vary by model, but their function is the same.
-
Page 9: Remote Control
REMOTE CONTROL Remote control DISPLAY Meaning Symbols Battery indicator Auto Mode Cooling Mode Dry Mode Fan only Mode Heating Mode ECO Mode Timer Temperature indicator Fan speed: Auto/ low/ low-mid/ mid/ mid-high/ high Mute function TURBO function Up-down auto swing Left-right auto swing SLEEP function Health function... - Page 10 REMOTE CONTROL Button Function To turn on/off the air conditioner . To decrease temperature, or Timer setting hours. To increase temperature, or Timer setting hours. To select the mode of operation (AUTO, COOL, DRY, FAN, HEAT). MODE To activate/deactivate the ECO function. Long press to activate/deactivate the 8 heating function (depending on models).
- Page 11 REMOTE CONTROL Replacement of Batteries Remove the battery cover plate from the rear of the remote control, by sliding it in direction as the arrow. Install the batteries according the direction (+ and -)shown on the Remote Control. Reinstall the battery cover by sliding it into place. Use 2 pieces LRO3 AAA (1.5V) batteries.
-
Page 12: Operating Instructions
OPERATING INSTRUCTIONS Mode Cooling Temperature Room Temperature 63°F~90°F (17°C~32°C) T1 Climate: 59°F~122°F (15°C~50°C) 5°F~75°F (-15°C~24°C) (Low Temp Cooling: 5°F~122°F (-15°C~50°C)) Outdoor Temperature -4°F~75°F (-20°C~24°C)) T3 Climate: 59°F~131°F (15°C~55°C) Current Status Response Outcome Standby One beep. Cooling Mode Standby Two beeps. (Heat Pump Only) twice in 3 seconds. -
Page 13: Installation Requirements
INSTALLATION REQUIREMENTS Inverter Models Capacity (Btu/h) 9K-12K 18K-36K Length of pipe with standard charge (standard) Length of pipe with standard charge (North American) Maximum distance between indoor and outdoor unit 20g/m 15g/m 30g/m 25g/m R410A R410A erant used) Torque Parameters... -
Page 14: Indoor Unit Installation
INDOOR UNIT INSTALLATION Ensure condensate can be easily and safely drained. Indoor unit should be out of reach of children. the unit. Filter should be easily accessible for cleaning. 1.10 Do not install in a laundry room or by a swimming pool or other corrosive environment. 1.11 For ETL cer�fica�on area, Cau�on: Mount with the lowest moving parts at least 8 �. - Page 15 INDOOR UNIT INSTALLATION INDOOR UNIT INSTALLATION Step 2: Install Mounting Plate Remove the mounting plate from the back of indoor unit. Ensure the minimum installation dimension requirements in Step 1 are met. Using a level, posi- tion the mounting plate perfectly horizontal. Mark the screw hole positions on the wall.
- Page 16 INDOOR UNIT INSTALLATION INDOOR UNIT INSTALLATION Step 4: Connecting Refrigerant Pipe Based on the wall hole position, select the appropriate piping routing option. There are three ways to route the piping for the indoor unit as shown in the figure below: In Option 1 or 3, cut the plastic knock-out along the groove on the side of the indoor unit with a cutter for the pipes to pass through.
- Page 17 INDOOR UNIT INSTALLATION INDOOR UNIT INSTALLATION Step 5: Connect Drainage Hose Adjust the drainage hose (if applicable). In some models, drainage ports are available on both sides of the indoor unit as options to attach the drainage hose. Plug the unused drain port with the rubber attached in one of the ports.
- Page 18 INDOOR UNIT INSTALLATION INDOOR UNIT INSTALLATION Step 7: Wrap Piping and Cable After the refrigerant pipes, cable wires and drainage hose are all installed on the indoor unit, bundle them with insulating tape before passing them through the wall hole. Arrange the pipes, cables and drainage hose as shown below: Cable Wiring Refrigerant Piping...
-
Page 19: Outdoor Unit Installation
OUTDOOR UNIT INSTALLATION OUTDOOR UNIT INSTALLATION Step 1: Select Installation Location Select a site that allows for the following: Do not install the outdoor unit near sources of heat, steam or flammable gas. Do not install the unit in a windy or dusty location. Do not install the unit where there is frequent traffic. - Page 20 OUTDOOR UNIT INSTALLATION OUTDOOR UNIT INSTALLATION Step 4: Install Wiring Caution: Before connecting the wires of indoor and outdoor units ensure the power is off. Remove wiring cover. Unscrew the cable clamp. Refer to the wiring diagram placed inside the wiring cover. Connect the 4 wires of the cable to the corresponding terminals.
- Page 21 OUTDOOR UNIT INSTALLATION OUTDOOR UNIT INSTALLATION Step 6: Vacuum Pumping Remove the protective cap from the low and high pressure service valves of the outdoor unit. Connect the manifold gauge pressure hose to the low pressure service port valve. Connect the charge hose from the manifold gauge to the vacuum pump. Open the low pressure valve on the manifold gauge and close the high pressure valve.
-
Page 22: Test Operation
TEST OPERATION Inspections Before Test Run Do the following checks before test run. Description Inspection Method Electrical Safety • Check and confirm the power supply voltage complies with the rating of Inspection the unit. • Check the connection of the electrical wires. Installation Safety •... - Page 23 TEST OPERATION TEST OPERATION Test Run Instruction 1. Turn on the power supply. 2. Press the ON/OFF button on the remote controller to turn on the air conditioner. 3. Press the Mode button to switch between COOL and HEAT (Heat Pump models only). In each mode set as below: COOL-Set it to the lowest temperature available.
-
Page 24: Maintenance
MAINTENANCE MAINTENANCE • Shut down the machine and cut off the power supply for more than 5 minutes before cleaning, maintaining or servicing the unit. • Do not flush or rinse the air conditioner under any circumstances. • Volatile liquid (e.g. thinner or gasoline) will damage the air conditioner. Only use a soft dry cloth or wet cloth dipped with diluted, mild detergent to clean the air Warning conditioner. -
Page 25: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Malfunction Possible Causes Power failure/power is disconnected. Damaged indoor/outdoor unit fan motor. Faulty compressor thermomagnetic circuit breaker. Faulty protective device or fuses. The Appliance Does Not Loose connections or electric breaker in "off" position. Operate Protective device(s) activated to protect the appliance. Voltage higher or lower than the voltage range. - Page 26 TROUBLESHOOTING ERROR CODE ON THE DISPLAY In case of error, the display on the indoor unit shows the following error codes: Display Description of the Issue Indoor room temperature sensor fault. Indoor pipe temperature sensor fault. Outdoor pipe temperature sensor fault. Refrigerant system leakage or fault.
- Page 28 Let's get start! Operation guideline. Please take below simple guideline instruction as reference. Operation Re-install APP Operation New Account Steps (registered before) Items Download and Step 1 Install APP Step 2 Activate APP Registration Step 3 Account Step 4 Login Step 5 Registered Device will remain.
- Page 29 CONTENTS Wi-Fi Module specification and basic information ..........1 Download and Install the App................2 Activate APP......................3 Registration......................4 Login........................6 Add device......................8 Air conditioner control..................10 Account management..................28 Trouble Shooting................30...
-
Page 30: Wi-Fi Module Specification And Basic Information
Wi-Fi Module specification and basic information 1. Minimum specifications on a Smart phone: Android 5.0 version or higher IOS 9.0 version or higher 2. Basic parameters for Wi-Fi module Parameters Details Network frequency 2.400 - 2.500GHz IEEE 802.11 b/g/n(channels 1-14) Standards of WLAN Protocol stack support IPv4/IPv6/TCP/UDP/HTTPS/TLS/MulticastDNS... -
Page 31: Download And Install The App
Download and Install the App SmartLife-SmartHome For Android smart phone Method1: Please scan the QR code with a browser scanner, download and install the APP. Method2: Open the Google "Play Store" on your smart phone and search "SmartLife-SmartHome" , ownload and install the APP. For IOS smart phone Method1: Please scan the QR code and follow the tips to get into "AppStore", download and install the APP. -
Page 32: Activate App
Activate APP The first time the app is used, it will need activating. 1. Launch the APP "SmartLife-SmartHome" on your smart phone. SmartLife-SmartHome 2. Method1:Tap button "Scan" and scan the right Activate QR code Method2: Tap "or Enter Activation Code" in bottom of the screen, then enter the activate code and tap "CONFIRM". -
Page 33: Registration
Registration 1.If you don't have any account please tap button "Register". 2.Read the Privacy Policy and tap "Agree". Privacy Policy we pay high attention to the privacy of personal information. To fully present how we collect and use your personal information, we revised the Privacy Policy in detail in compliance with the latest laws and regulations. -
Page 34: Login
Registration 6.Enter the verification code you received from e-mail. 7.Set the Password with 6-20 characters including characters and numbers. 8.Tap "Done". < < Set Password Enter verification code ****** * * * * * * 6-20 characters for password, including character, numbers Verification code is sent to your email: *****@****,Resend(55s) Done... - Page 35 Login The first time the APP is used, Create family is needed: 4.Tap "Create family". 5.Create a name . 6.Set the location. 7.Choose default rooms or add new rooms. 8.Tap "Done" and "Completed". Turn on your smart life Create family Log out Family created successfully View family...
- Page 36 Login Forgot the password If you forgot the password or you want to reset the password, operate as below: 1.Tap "Forgot password". 2.Enter your account(e-mail address) and tap button "Obtain verification code". 3.Enter the verification code received by your e-mail. 4.Set the new password and tap button "Done".
-
Page 37: Add Device
Add device There are 2 modes CF(Quick connection) and AP(Access Point) for adding device. CF mode Work office 1.Power on the indoor unit, no need to launch the air conditioner. Welcome Home 2.Click "+" in the upper right corner of the "Home" screen Set your home location for more information or tap "Add device"... - Page 38 Add device There are 2 methods to add the device. 2-AP mode Work office 1.Power on the indoor unit, no need to launch the air conditioner. Welcome Home Set your home location for more 2.Click "+" in the upper right corner of the "Home" screen information or tap "Add device"...
-
Page 39: Air Conditioner Control
Air conditioner control The device control screen will pop up automatically after adding the device. The device control screen will pop up manually by tapping the device name on the home screen. my home Welcome home Set your home location, get more information All Devices Living Room... - Page 40 Air conditioner control Control form1 The main control interface < Device details Back to the Sample2 and management Home screen Turn ON/OFF the air condi�oner Indicator of se�ng temperature Set Temperature Selected Mode/Fan speed/ Func�ons indicator Increase the Decrease the se�ng temperature se�ng temperature Mode...
- Page 41 Air conditioner control Control form1-Mode setting 1.Tap Mode to pop up the Mode screen. 2.Select one of the mode Feel/Cool/Heat/Dry/Fan. 3.Tap anywhere around the setting temperature to cancel the Mode setting. < Sample2 Set Temperature Mode Cool Heat Feel Mode Function Timer Control form1-Select fan speed...
- Page 42 Air conditioner control Control form1-Function setting 1.Tap Function to pop up the Function screen. 2.Select one of the functions Sleep/Turbo/ECO. 3.Select UP-DOWN/LEFT-RIGHT for auto swing with direction of UP-DOWN/LEFT-RIGHT. 4.Tap anywhere around the setting temperature to cancel the Function setting. <...
- Page 43 Air conditioner control Control form1-Timer adding 3.Select the time, select the repeat days and Timer on/off. 4.Select the Mode/Fan speed/Function and select the setting temperature for Timer on. 5.Tap Save to add the timer. Timer on Timer off Timer submit Timer cancel Cancel Add Timer...
- Page 44 Air condi�oner control Control form2 The main control interface Back to the Sample1 Tips Home screen Name of the device Current mode Cool Increase the Decrease the se�ng temperature se�ng temperature Different background for different mode: Cool/Heat/Dry/Fan/Auto Selected Func�ons indicator Func�on Bu�ons Power on/off...
- Page 45 Air conditioner control Control form2-Mode setting 1.Tap the Mode button. 2. There are 5 modes on the Mode screen, tap one button to set the Air conditioner working mode. 3.Tap the X button to back the main control screen. 4.The mode and background will change on the screen. Sample1 Sample1 Back...
- Page 46 Air conditioner control Control form2-Air Flow control 1.Tap the Precision Air Flow button or Swing Flow button. 2.Choose your desired air flow and tap it. 3.Tap the X button to back to the main control screen. 4.The selected air flow indicator will appear on the screen. Note: For some models without auto Left-Right wind, If you active it, you will hear a beep,but no any actions.
- Page 47 Air conditioner control Control form2-ECO func�on 1.For Eco func�on, just tap the bu�on to ac�vate the func�on, the bu�on will be ligh�ng and the indicator will appear on the screen. 2.Tap again to disable the func�on. 3.Temperature controlled for some air condi�oner model: In Cooling mode, the new se�ng temperature will In hea�ng mode, the new se�ng temperature will Mode...
- Page 48 Air conditioner control Control form2-Sleep func�on 1.Tap the Sleep button. 2.Choose your desired sleep mode and tap it. 3.Tap the X button to back to the main control screen. 4.The selected sleep mode indicator will appear on the screen. Mode Sleep enabled Sample1 Sample1...
- Page 49 Air conditioner control Control form2-Timer(on) setting 1.Tap the Timer button. 2.Tap + in the upper right corner of the Timer main screen. 3.Choose the Time/Repeat/Switch OFF then tap Save. 4.The timer(off) will appear on the Timer main screen. Sample1 < Timer Cool No Timer...
- Page 50 Air conditioner control Control form2-Timer(off) setting 1.Tap the Timer button. 2.Tap + in the upper right corner of the Timer main screen. 3.Set the Time/Repeat Date/Switch(ON)/Temperature/Mode/ Fan speed/Air Flow as your desired and then tap Save. 4.The timer will appear on the Timer main screen. <...
- Page 51 Air conditioner control Control form2-Timer management 1.Change the Timer setting: Tap anywhere of the timer list bar except the switch bar to get into the Timer setting screen, change the setting and then tap save. 2.Enable or Disable the Timer: Tap the left of the switch to disable the Timer.
- Page 52 Air conditioner control Control form2-More functions 1.Tap the More button to operate additional functions if it appears on the screen. < More Sample1 Cool Display Buzzer Anti-Mildew GEN Mode Health Reservation Electricity Electricity Self-diagnosis Management Monitoring Fan Speed Precision ON/OFF Mode Air Flow Sleep...
- Page 53 Air conditioner control Control form2-More functions 7. Tap the "Electricity Monitoring" button if it is available on the screen. In this function, you can monitor the air conditioner electricity consumption. You can tap this button to Electricity monitoring Electricity monitoring pop up the calender then select the date.
- Page 54 Air conditioner control Control form2-More functions 11.Tap the "Self-diagnosis" button, if it is available on the screen. The air conditioner will automatically diagnosis itself and indicate the Error code and the problem instructions if possible. Self-diagnosis Self-diagnosis Checking Complete Self-diagnosis Error code: E0 Indoor and outdoor communication failure...
- Page 55 Air conditioner control Device details and management on control form1 or tap ... on control form2 , get into the device details screen. Here you can get some useful information and sharing the device to other accounts. Check the following pictures and instructions carefully. Control form1 Control form2 <...
- Page 56 Air conditioner control Device details and management How to share the devices to other accounts? 1. Tap "Device Sharing" and pop up Device Sharing screen. 2. Tap "Add Sharing". 3. Select the region and enter the account which you want to sharing. 4.
-
Page 57: Account Management
Account management Account Profile setting Profile my home Nick name > Welcome home Account****** Set your home location, get more information Home Management > All Devices Living Room Master Bed room Message Center > Sample1 Help Center > Turned off More Services >... - Page 58 Account management Home(Family) management 1.Tap the name of home at the left upper corner of the Home Screen and select the Home Management. Or tap Me and tap Home Management. 2. Tap one of the families in the family list and get into Family Settings screen. <...
-
Page 59: Trouble Shooting
Notice 1. For technical update, there is maybe deviation of the actual items from what is on the manual. We express our apologies. Please refer to your actual product and APP. 2. Smart air conditioner APP can be altered without notice for quality improvement and also be deleted depending on the circumstances of manufacturing firms . - Page 60 TROUBLESHOOTING & WARRANTY BEFORE YOU CALL FOR SERVICE IF THE AIR CONDITIONER FAILS TO OPERATE: A) Check to make sure that the air conditioner is plugged in securely, if it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely. B) Check for a blown circuit fuse or a tripped main circuit breaker.
Need help?
Do you have a question about the 9K-12K and is the answer not in the manual?
Questions and answers
Hi. I have recently installed a BHI T17 12K 115v. Whenever I turn on the heat mode I get a P9 and E0 error messages. I can't find any information on troubleshooting this problem and was hoping you might be able to help me fix this issue. Thanks.
Based on the context, the error codes for the BHI T17 12K 115v heater are:
- P9: Indoor pipe temperature sensor fault.
- E0: Indoor room temperature sensor fault.
Resolution Steps:
1. Check the corresponding temperature sensor (indoor pipe or room) for loose or damaged wiring.
2. Replace the faulty sensor if necessary.
3. If the problem persists, the unit may require service for internal electronic faults.
This answer is automatically generated