Sony VGX-XL201 User Manual page 131

What should I do if I cannot play a CD or DVD properly on my computer?
Make sure the disc was inserted into the optical disc drive with the label facing upward.
Make sure the necessary program(s) is installed according to the manufacturer's instructions.
If a CD or DVD is dirty or damaged, your computer will stop responding. Follow these steps:
1 Restart the computer by pressing the Ctrl+Alt+Delete keys, and selecting Restart from the Shut Down menu of the
Windows Task Manager window.
2 Remove the CD or DVD from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs
If you are playing a CD or DVD and cannot hear sound, do any of the following:
Check if the volume is turned off or minimized by the muting or volume button, respectively, on the wireless keyboard.
Double-click the Volume icon on the taskbar, and click to cancel the Master Volume Mute All and Wave Mute check
boxes.
Check the volume setting in the audio mixer.
If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
Make sure the CD audio feature is enabled and the correct driver software is installed. Follow these steps:
1 Click Start and then Control Panel.
2 Click Performance and Maintenance.
3 Click System.
The System Properties window appears.
n 131
Troubleshooting
(page 114) for instructions.
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