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Secufirst CAM214W Manual

Outdoor pan/tilt security camera
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CAM214W / CAM214Z
Outdoor Pan/Tilt Security Camera
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Summary of Contents for Secufirst CAM214W

  • Page 1 CAM214W / CAM214Z Outdoor Pan/Tilt Security Camera Big Manual...
  • Page 2 This big manual would help you through all the possible questions you might have during the use of the camera. Below is the overview of the topics within: 1. Product overview P03~P04 2. How to install P05~P06 3. Preparation before setup P07~P11 4.

  • Page 3: Product Overview

    Product Overview...
  • Page 4 Product Overview – Camera...

  • Page 5: How To Install

    How to install...
  • Page 6 How to install 1. Drill the mounting holes by using the alignment paper. 2. Insert 4 screw anchors into the wall. 3. Insert 2 screws into the screw anchors, reserved space 8 to 10 mm. Then Hang the camera on 2 screws. 4.
  • Page 7 Preparation before setup...
  • Page 8 Preparation before setup To install this camera you need to prepare the following information: 1. Your own Wi-Fi name, and your own Wi-Fi password. • The camera must be registered on your own Wi-Fi network during this installation. • Please note, it is our help desk number 1 problem that customers enter their own Wi-Fi network password incorrectly during this installation.
  • Page 9 You will hear a voice to confirm the camera will be set into default mode. 3. Wait for 1 minute, a voice will be heard again. You can proceed to the next step. 4. Download the app "SecuFirst HD Professional Edition" from the Google Play Store (Android) or Apple Store (iOS)
  • Page 10 Insert Micro SD Card 1. Micro SD card requirements: You can record videos only to a micro SD card. This micro SD card must comply with: • Class 10 • UHS1 • Maximum 128GB We prefer to use an A brand micro SD card (higher quality) UHS 1 Class 10 UHS 3...
  • Page 11 Insert Micro SD Card Follow the below procedure to insert a micro SD card in the camera: Unplug the power adapter from the camera. Insert the micro SD card into the camera. Put the camera adapter back in the power Wait 1 minute, the camera will start up.
  • Page 12 Camera Setup on Smart Device...
  • Page 13 Camera Setup on Smart Device – APP The camera comes with free to download app called “SecuFirst HD Professional Edition” You could scan below QR code to download the app. Android Phone iOS Phone Scan Here Scan Here...
  • Page 14 • This is to enable the GPS of the phone so the Wi-Fi could be activated for some of Samsung’s mobile phones. Allow SecuFirst HD to access photos, media, and files on your device • This is to save the snapshots, videos download from SD card directly to phone memory.
  • Page 15 Camera Setup on Smart Device Open the app "SecuFirst HD Professional Edition" and tab "Press to add new system". The app will request you to turn on and off some connections, depending on the current settings of your phone. •...
  • Page 16 Camera Setup on Smart Device 1. The app will show you the Wi-Fi networks which the camera can see. Select your own Wi-Fi network (2.4Ghz) 2. Insert your own Wi-Fi password. Please note, it is our help desk number 1 problem that customers enter their own Wi-Fi network password incorrectly during this installation.
  • Page 17 Camera Setup on Smart Device 1. Adjust the Security password. During this installation the default password of the camera is 123456. We don't think this is save enough and force to change this password during the installation. 2. The new password need to contain: A.
  • Page 18 Camera Setup on Smart Device 6. The camera will restart in 30 seconds. 7. The camera will try to connect with your own Wi-Fi network and password which you have filled in. The camera will show in green "Connected". Press Play to go to the live image of the camera.
  • Page 19 Camera Setup on Smart Device Add a new device. Only needed when you buy another SecuFirst branded item like: IP camera, Door Entry, Alarm, Home automation and Lighting. Edit settings. When you tab on this button then 3 buttons will appear in the screenshot.
  • Page 20 Camera Setup on Smart Device Drag your finger over the live image from the camera in the app. The camera will start to rotate. When you go to the live image for the first time, you can change the viewing angle to the desired position to be secured.
  • Page 21 Camera Setup on Smart Device In the Live view of the camera you see multiple options. A) Make a snapshot of the image you have on your phone. B) Audio unmute / mute C) Record the live video manually D) Pre set options to store view points of the camera.
  • Page 22 Go to Advance Setting Tap "Edit Setting" Tap "Setting" above in the app. Tap "Advanced" Below in the app. The app will ask you to fill in the password then press "OK". If you select "Auto Login" then next time you login, there is no need to re-enter the password. Tap "OK".
  • Page 23 Playback Recording Tab "Edit Setting" Tab "Event" above in the app. A filter will show which looks default 1 hour back on the micro SD card. If you want to look back further, kindly enlarge the filter by for example adjust the start date. Tab "OK".
  • Page 24 Add a 2 Phone or Tablet If the camera is installed on the 1st phone or tablet, you can easily add the camera on a 2nd phone or tablet. The camera is already installed, so you don't have to do this again.
  • Page 25 Add a 2 Phone or Tablet 1. Download the SecuFirst HD Professional Edition app on the 2nd phone or tablet. 2. Tab “Press to add new system”. 3. When asked by the app, turn on location and turn off your mobile data.
  • Page 26 • DID Code • Every SecuFirst camera has its own unique DID code. You can find your DID Code in 2 places. 1. The QR code sticker on the camera itself 2. In the app of the 1 phone or tablet which has been used to install the camera.

  • Page 27: Notification Setting

    Notification Setting When you have more than one phone or tablet setup with the Wi- Fi Doorbell, you could change the notification setting to allow notification or stop it when needed.
  • Page 28 Notification Setting Open the SecuFirst HD app Tab below on Edit Settings Tab above on Settings Tab on the button Advanced Settings Enter the admin password (During the installation of the camera you needed to change the default password) Tab auto login on if you want to save the password to this phone.
  • Page 29 Notification Setting If the camera see motion, it will start to record and send a push message to your mobile phone(S) or tablet(s). This function only applies to motion detection. It doesn’t have effect on the calling page when a visitor will press the Wi-Fi door phone. Turn the switch to your preferred setting. ON = When the camera see movement, it will start to record and send a push message.
  • Page 30 • At here you could choose to turn OFF all notification or specific notification of SecuFirst APP. • The change made here will only apply to this specific phone or tablet. All other devices setup will not be changed.
  • Page 31 Advanced settings of the camera With every SecuFirst camera you can login into the advanced settings of the camera. All changes in the advanced settings will apply to all smartphones or tablets which are connected to the camera. The advanced settings are only available when the camera show...
  • Page 32 Advanced settings of the camera – How to go to Advance settings Open the SecuFirst HD app Tab below on Edit Settings Tab above on Settings Tab on the button Advanced Settings Enter the admin password (During the installation of the camera you needed to change the default password) Tab auto login on if you want to save the password to this phone.
  • Page 33 Advanced settings of the camera – How to go to Advance settings When enter the advanced settings, it will be required to enter the admin password. It’s possible to tab the box Auto login. When auto login is selected, the app will not request to enter the password again.
  • Page 34 Advanced settings – Base Settings There will appear a menu with blue bars . When Tab a blue bar to get more options. We start with the first blue bar, Base Settings.
  • Page 35 Base Settings – Admin Password During the installation of the camera, you were requested to change the default Security and admin passwords (123456) to a password of your choice. During the installation you have changed both passwords (Same password for Security as for Admin) The Admin password gives access to the advanced settings.
  • Page 36 Base Settings – Cancel Auto Login When enter the advanced settings, it will be required to enter the admin password. It’s possible to tab the box Auto login. When auto login is selected, the app will not request to enter the password again. It will be saved in the app.
  • Page 37 Base Settings – Device Security Code The default Security passwords is 123456. During the installation you have changed both passwords (Same password for Security as for Admin). The Security password, together with your unique DID code, gives access to the camera. In this option in the advanced settings, it’s possible to change the Device Security password to your own choice.
  • Page 38 Base Settings – Notify setting If the camera see motion, it will start to record and send a push message to your mobile phone(S) or tablet(s). This function only applies to motion detection. It doesn’t have effect on the calling page when a visitor will press the Wi-Fi door phone.
  • Page 39 Base Settings – Siren Volume You will be able to adjust the siren volume of the camera. Max volume which of course would be loud enough to alert the surrounding. However, if you wish to keep it at an acceptable volume so not to effect the neighbor, you could also adjust it here.
  • Page 40 Base Settings – Siren Duration You will be able to adjust the siren duration per your preference. For example. when you are not around, longer siren may alert your neighbor so they could help you to take further action when needed. Or if you just need a short siren to inform you while you are not with your phone, you could always adjust it.
  • Page 41 Base Settings – Time Zone Set the correct time zone for the camera. The time zone in Nord Europe is GMT +1. Please note, on the top of the app is the option Summer time with a switch on/off. Turn on daylight saving time when it is summertime. The time zone setting is necessary to put the correct timestamp in the recorded videos.
  • Page 42 Base Settings – Wi-Fi Setting Connect the camera to another Wi-Fi network if desired. This only works if the Wi-Fi network which have been installed on the camera is also available. This function is intended to transfer the camera, for example, from your Wi-Fi router to another booster or repeater in the house.
  • Page 43 Base Settings – Time Stamp A timestamp is burned into every recorded video. This way you know on which date and time a certain recording took place. Please note, the timestamp works together with the time zone settings, 2 headings above. Make sure the time zone and daylight saving time switch are set correctly.
  • Page 44 Base Settings – Email Settings In addition to receive a push notification from our app, when there is motion detection, you can also receive an email with this option. This option is only available with a Gmail email account. The email contains only text when there has been movement.
  • Page 45 Video Setting – Video Quality The video quality can be set for the live view in the app. This function is intended for cameras that receive poor Wi-Fi reception from the router or the internet subscription speed. If the camera shows slow images that are not smooth, you can lower the video quality. Better Streaming: The camera needs an upload speed from your router of at least 3 Mbit HD Video: The camera needs an upload speed from your router of at least 8 Mbit Please note, the video quality is only for the live view in your app.
  • Page 46 Video Setting - Environment Mode SecuFirst has various cameras for indoor or outdoor use. By default, an outdoor camera is already set to outdoor. It is of course possible to place an outdoor camera inside. Then set the environment mode to within the house. This option lets the camera lens handle the colors in the image differently.
  • Page 47 Video Setting – Low Light Enhancement This option is for the southern countries which are close to the equator. If the low sun shines directly into the lens, a white haze may appear in the live image (similar to brightness of an TV). If the white haze is visible, it can be removed by setting the low light settings to level 5.
  • Page 48 Video Setting – Image Orientation SecuFirst has various cameras for indoor or outdoor use. By default, an outdoor camera is already set to Flip & Mirror It is of course possible to place an outdoor camera at different angle or position and you...
  • Page 49 Sensitivity Setting – Detect Mode The camera can record motion detection. Detect mode on (Software) means: The camera will record to the Micro SD card when there is motion. You are also able to adjust the sensitivity of the detection for day and night time. When the detect mode is turned on (Software), there will appear 2 bars at the bottom of the image.
  • Page 50 Sensitivity Setting – Motion Tracking When the detect mode is turned on (Software), there will appear 2 bars at the bottom of the image. The detecting sensitivity can be set for both day and night. Low (0%) is very insensitive, High (100%) is very sensitive to detect motions. With Motion Tracking enable, the camera will follow the movement of the object in the video.
  • Page 51 Sensitivity Setting – Motion Mask In addition to sensitivity, it is also possible to make parts of the image insensitive to motion detection. We call this “Motion mask”. This option will be visible in the advanced settings when the detect mode is turned on.
  • Page 52 SD Card Setting – SD Card Format The micro SD card that is placed in the camera must be format at least 1x before it can start to record. The camera will format the micro SD card to FAT32 extension. The micro SD card must meet a number of requirements: •...
  • Page 53 SD Card Setting – Overwrite SD Card A micro SD card can become full of recordings. To avoid to remove the recordings on the micro SD card every time, this overwrite function is inside the app. Set this feature to ON. This means that if the micro SD card is full of recordings, the next recording will overwrite the oldest recording.
  • Page 54 SD Card Setting – Record Without Audio In some countries it is illegal to record audio with the video material. ON: Record video without audio OFF: Record video with audio.
  • Page 55 About Device In this option you can find information about your product. • Current Firmware Version • Model / type number • Size of the micro SD card in the camera and then how much is still free available on the micro SD card.
  • Page 56 Under device information there can appear a 2nd white bar with Firmware update. This white bar is only visible if SecuFirst has released a new firmware for your product. New firmware is only available if a micro SD card has been installed in the product.
  • Page 57 Connect wired internet. On every SecuFirst camera you have the option to connect it to your wireless Wi-Fi network or via a wired internet cable.
  • Page 58 No password is required. If you get a new modem router from the (new) provider, the camera will work again immediately. • A SecuFirst camera is not the same as a computer. The camera will only work on wired internet if you follow the order below. •...
  • Page 59 Let the camera start up, wait about 1 minute. Connect your phone or tablet to the same (Wi-Fi) network that you have wired the camera to. Open the SecuFirst app. Press “Add system” (+) Choose the installation option: “Installation with wired internet”.
  • Page 60 Record Motion Detection...
  • Page 61 Record Motion Detection 1. Micro SD card requirements: You can record videos only to a micro SD card. This micro SD card must comply with: • Class 10 • UHS1 • Maximum 128GB We prefer to use an A brand micro SD card (higher quality) UHS 1 Class 10 UHS 3...
  • Page 62 Record Motion Detection Follow the below procedure to insert a micro SD card in the camera: Unplug the power adapter from the camera. Insert the micro SD card into the camera. Put the camera adapter back in the power Wait 1 minute, the camera will start up. During the installation of the camera, you changed the security and admin password.
  • Page 63 Record Motion Detection – SD Card Format CAM214...
  • Page 64 Record Motion Detection – SD Card Format...
  • Page 65 Record Motion Detection – Turn ON Motion Detection Recording Go to the advanced settings of the camera via the app Select the blue bar “Sensitivity” and then “Detect mode”. Here you can switch the motion recordings on (Software) or off. Detect mode on (Software) means: The camera will record to the micro SD card when there is movement.
  • Page 66 Record Motion Detection – Motion Masking Follow the red arrow to setup motion masking...

  • Page 67: Playback Recordings

    Playback Recordings...
  • Page 68 The only requirement is that your phone has internet. It does not matter whether this is your own Wi-Fi network, mobile data (3G, 4G or 5G) or Wi-Fi from a hotel. Open the SecuFirst HD app Tap edit settings at the bottom of the app...
  • Page 69 Playback Recordings Select a start date, press “OK”...
  • Page 70 Playback Recordings There are two ways to playback the recordings: Stream the video: Tab the date / time of the video. The video will stream from the micro SD card to your phone. After watching the video, nothing will stay behind on your phone's hard drive. Download the video: Tab the download button of the relevant video.
  • Page 71 Playback Recordings The video can also be found manually on your phone: For Android: Go to “My files” Tab “Internal storage” Tab on the folder “Record” Tab on the folder “your DID code of the camera” All downloaded videos are stored here. For Apple (iOS): Apple limits the storage of your phone or tablet.
  • Page 72 Playback Recordings – File Sharing Stream the video Download the video Share the video Share to email Or Whats App...
  • Page 73 Thank you for choosing SecuFirst. For more information, please visit our website www.secufirst.eu Helpdesk SecuFirst: E-mail: info@secufirst.eu Telephone: 0031 (0)85 00 80 888...

This manual is also suitable for:

Cam214z