Recovering Your Computer - Sony VPCB11A7E Troubleshooting Manual

Recovering your computer

Before starting the recovery process
What is a recovery partition?
A recovery partition on the built-in storage device contains data for a system recovery
and an application recovery. Normally, you cannot modify or delete data on this
partition. You can, however, modify or delete the data with commercially available
software applications designed to modify partition information.
Important notes on recovery
❑ Recovering your computer system will delete all the data on the built-in storage
device even if the built-in storage device is encrypted with the Windows BitLocker
Drive Encryption (BitLocker) feature. It may take several hours to complete the
recovery process.
❑ On models with a fingerprint sensor, recovering your computer system will delete
all the fingerprint templates on the built-in storage device.
❑ Disconnect all peripherals from the computer except the power cord or the AC
adapter before recovering your computer system.
❑ Recovering your computer system will delete all the data on the drive you have
selected and restore all the settings on the drive to the factory default settings.
Make sure you have a backup copy of your valuable data.
❑ Be sure to perform both a system recovery and an application recovery. Your
computer may become unstable if you do not perform the application recovery.
❑ If you have set the password to protect your data, you may not start the recovery
process without entering the password. Be sure to write down the password so as
not to forget the password.
If you have forgotten the password and cannot start the recovery process, contact
VAIO-Link to reset it. A reset fee will be charged.
Notes on software
❑ Recovering your computer system can restore the preinstalled software
applications only (except certain software applications). It cannot restore software
applications that have been installed on your own or the data you have created
since purchase.
❑ Recovering your computer system cannot restore the Windows operating system
individually.
❑ Certain preinstalled software applications include options that allow the
applications to uninstall or install themselves.
The software applications installed or uninstalled by using such options may not
work properly on your computer.
❑ Installing a software application to modify partition sizes may disable a system
recovery or recovery disc creation.
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