KEP SUPERtrol II Startup Manual
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KEP SUPERtrol II Startup Manual

To building automation systems: bacnet ms/tp, bacnet/ip, modbus tcp/ip, metasys n2, ethernet/ip, df1 and lonworks
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Multi-Protocol Communication Card (COM CARD)
For Interfacing KEP Products: SUPERtrol_II, SUPERtrol_I,
To Building Automation Systems:
BACnet MS/TP, BACnet/IP, Modbus TCP/IP, Metasys N2,
EtherNet/IP, DF1 and LonWorks
Explains hardware specifications, setup instructions and usage.
The instructions are effective for the above as of August 2016.
Start-up Guide
LEVELtrol_II, ES762-ST2
APPLICABILITY & EFFECTIVITY
Document Revision: 2.A
Web Configurator Template
Revision: 61

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Summary of Contents for KEP SUPERtrol II

  • Page 1 Multi-Protocol Communication Card (COM CARD) Start-up Guide For Interfacing KEP Products: SUPERtrol_II, SUPERtrol_I, LEVELtrol_II, ES762-ST2 To Building Automation Systems: BACnet MS/TP, BACnet/IP, Modbus TCP/IP, Metasys N2, EtherNet/IP, DF1 and LonWorks APPLICABILITY & EFFECTIVITY Explains hardware specifications, setup instructions and usage.
  • Page 2 KEP Multi-Protocol Communication Card Option Start-up Guide Technical Support Support Contact Information: Kessler-Ellis Products 10 Industrial Way East Eatontown, NJ 07724 Customer Service: (800) 631 – 2165 (732) 935 – 1320 Email: flowsupport@kep.com Website: www.KEP.com Page 2...
  • Page 3 KEP Multi-Protocol Communication Card Option Start-up Guide Quick Start Guide 1. Record the information about the unit. (Section 3.1) 2. Set the device’s Modbus RTU serial settings (i.e. baud rate, parity, stop bits) and Modbus Node-ID for the device connected to the COM CARD. (Section 3.3) 3.

  • Page 4: Table Of Contents

    Appendix A.5. Take Diagnostic Capture With the FieldServer Toolbox ..............29 Appendix A.6. Update Firmware ..........................32 Appendix A.8. Reading Data Arrays ........................... 33 Appendix B. Vendor Information - KEP ........................34 Appendix B.2. SUPERtrol_I Modbus RTU Mappings to BACnet, Metasys N2, EtherNet/IP, DF1,Modbus TCP/IP and LonWorks ..................................36 Appendix B.3.
  • Page 5 KEP Multi-Protocol Communication Card Option Start-up Guide NOTES Page 5...

  • Page 6: Certifications

    KEP Multi-Protocol Communication Card Option Start-up Guide 1 CERTIFICATIONS 1.1 BTL Mark – BACnet Testing Laboratory The BTL Mark on the COM CARD is a symbol that indicates that a product has passed a series of rigorous tests conducted by an independent laboratory which verifies that the product correctly implements the BACnet features claimed in the listing.

  • Page 7: Introduction

    2.1 PCOM CARD The COM CARD option is an internal, high performance Building Automation multi-protocol gate- way that is preconfigured to automatically communicate between KEP’s products (hereafter called “device”) connected to the COM CARD and automatically configures them for BACnet MS/TP, BAC- ®1...

  • Page 8: Setup For Com Card

    KEP Multi-Protocol Communication Card Option Start-up Guide 3 SETUP FOR COM CARD 3.1 Record Identification Data Each unit has a unique part number located on the side or the back of the unit. This number should be recorded, as it may be required for technical support.

  • Page 9: Configuring Device Communications

    KEP Multi-Protocol Communication Card Option Start-up Guide 3.3 Configuring Device Communications 3.3.1 Input COM Settings for all Devices with an Inserted COM CARD • Set the serial device that the COM CARD is plugged into to have the same Baud Rate, Data Bits, Stop Bits, and Parity settings as the COM CARD.

  • Page 10: Interfacing Com Card To Device

    KEP Multi-Protocol Communication Card Option Start-up Guide 4 INTERFACING COM CARD TO DEVICE 4.1 Connection Ports Quad Digital Input RS-485 (ES762 only) RS-232 Ethernet Page 10...

  • Page 11: Bacnet Ms/Tp Or Metasys N2 (Option 3): Wiring Field Port To Rs-485 Network

    KEP Multi-Protocol Communication Card Option Start-up Guide 4.2 BACnet MS/TP or Metasys N2 (Option 3): Wiring Field Port to RS-485 Network • Connect the BACnet MS/TP or Metasys N2 RS-485 network wires to the 4-pin RS-485 connector on COM CARD Terminal Block as shown below in...

  • Page 12: Use Com Card Web Configurator To Setup The Gateway

    KEP Multi-Protocol Communication Card Option Start-up Guide 5 USE COM CARD WEB CONFIGURATOR TO SETUP THE GATEWAY 5.1 Connect the PC to COM CARD via the Ethernet Port • Connect a CAT5 Ethernet cable (Straight through or Cross-Over) between the local PC and COM CARD Ethernet Port.

  • Page 13: Connecting To Com Card Web Configurator

    KEP Multi-Protocol Communication Card Option Start-up Guide 5.2 Connecting to COM CARD Web Configurator • After setting a local PC on the same subnet as the COM CARD (Section 5.1), open a web browser on the PC and enter the IP Address of the COM CARD; the default address is 192.168.1.24.
  • Page 14 KEP Multi-Protocol Communication Card Option Start-up Guide • Once the Profile for the device has been selected from the drop-down list, enter the value of the de- vice’s Modbus Node-ID which was assigned in Section 3.3.2. Figure 10: Web Configurator Showing Available Profiles for Selection •...

  • Page 15: Bacnet/Ip And Modbus Tcp/Ip: Setting Ip Address For Field Network

    KEP Multi-Protocol Communication Card Option Start-up Guide 5.4 BACnet/IP and Modbus TCP/IP: Setting IP Address for Field Network • After setting a local PC to the same subnet as the COM CARD (Section 5.1), open a web browser on the PC and enter the IP Address of the COM CARD; the default address is 192.168.1.24.
  • Page 16 KEP Multi-Protocol Communication Card Option Start-up Guide • From the Web GUI landing page, click on “Setup” to expand the navigation tree and then select “Network Settings” to access the IP Settings menu. (Figure Figure 13: Changing IP Address via Web GUI •...

  • Page 17: Select Field Protocol

    KEP Multi-Protocol Communication Card Option Start-up Guide 5.5 Select Field Protocol For Option 3 – Use the Protocol Selector by typing in the corresponding number next to the desired protocol: o BACnet/IP o BACnet MS/TP o Metasys N2 o Modbus TCP/IP...

  • Page 18: Bacnet Ms/Tp Configuration

    KEP Multi-Protocol Communication Card Option Start-up Guide 5.5.2 BACnet MS/TP Configuration • Enter the appropriate details for BACnet MS/TP: Figure 15: Web Configurator Showing BACnet MS/TP Configuration Page 18...

  • Page 19: Metasys N2, Modbus Tcp And Ethernet/Ip Configuration

    KEP Multi-Protocol Communication Card Option Start-up Guide 5.5.3 Metasys N2, Modbus TCP and EtherNet/IP Configuration • There are no Web Configurator Parameters for Metasys N2, Modbus TCP/IP or EtherNet/IP: Figure 16: Web Configurator Showing Metasys N2 Configuration 5.5.4 DF1 Configuration •...

  • Page 20: Bacnet Ms/Tp And Bacnet/Ip: Setting Node_Offset To Assign Specific Device Instances

    KEP Multi-Protocol Communication Card Option Start-up Guide 6 BACNET MS/TP AND BACNET/IP: SETTING NODE_OFFSET TO ASSIGN SPECIFIC DEVICE INSTANCES • After setting a local PC to be on the same subnet as the COM CARD (Section 5.1), open a web browser on the PC and enter the IP Address of the COM CARD;...

  • Page 21: How To Start The Installation Over: Clearing Profiles

    KEP Multi-Protocol Communication Card Option Start-up Guide 7 HOW TO START THE INSTALLATION OVER: CLEARING PROFILES • After setting a local PC to the same subnet as the COM CARD (Section 5.1), open a web browser on the PC and enter the IP Address of the COM CARD; the default address is 192.168.1.24.

  • Page 22: Lonworks (Option 4): Commissioning Com Card On A Lonworks Network

    KEP Multi-Protocol Communication Card Option Start-up Guide 8 LONWORKS (Option 4): COMMISSIONING COM CARD ON A LONWORKS NETWORK Commissioning may only be performed by the LonWorks administrator. 8.1 Commissioning COM CARD Option 4 on a LonWorks Network The User will be prompted by the LonWorks Administrator to hit the Service Pin on the COM CARD Option 4 at the correct step of the Commissioning process which is different for each LonWorks Network Management Tool.
  • Page 23 KEP Multi-Protocol Communication Card Option Start-up Guide • For Windows XP and Windows 7, use the following IP Address: • Click twice. • Open a web browser and go to the following address: [IP Address of COM CARD]/fserver.xif o Example: 192.168.1.24/fserver.xif •...

  • Page 24: Bacnet Explorer

    KEP Multi-Protocol Communication Card Option Start-up Guide 9 BACNET EXPLORER A typical working example of a BACnet Explorer on a BACnet Network: Modbus RTU up to 32 Modbus RTU devices BACnet MS/TP BACnet Explorer up to 32 devices BACnet MS/TP...

  • Page 25: Appendix A. Troubleshooting

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A. Troubleshooting Appendix A.1. Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. If not, download FieldServ- er-Toolbox.zip on the Sierra Monitor webpage, under Customer Care-Resource Center, Soft- ware Downloads: http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads...

  • Page 26: Appendix A.2. Viewing Diagnostic Information

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.2. Viewing Diagnostic information • Type the IP Address of the COM CARD into the web browser or use the FieldServer Toolbox to connect to the COM CARD. • Click on Diagnostics and Debugging Button, then click on view, and then on connections.

  • Page 27: Appendix A.3. Check Wiring And Settings

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.3. Check Wiring and Settings • No COMS on Modbus RTU side. If the Tx/Rx LEDs are not flashing rapidly then there is a COM issue. To fix, check the following: o Visual observations of LEDs on COM CARD (Appendix A.4) o...

  • Page 28: Appendix A.4. Led Diagnostics For Communications Between Com Card And Device

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.4. LED Diagnostics for Communications Between COM CARD and Device Please see the diagram below for COM CARD Option 3 (left) and Option 4 (right) LED Locations. Description The Run LED will start flashing 20 seconds after power indicating normal operation. The Heat Beat LED has the same functionality but flashes more rapidly.

  • Page 29: Appendix A.5. Take Diagnostic Capture With The Fieldserver Toolbox

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.5. Take Diagnostic Capture With the FieldServer Toolbox • Once the Diagnostic Capture is complete, email it to flowsupport@kep.com.The Diagnostic Capture will accelerate diagnosis of the problem. • Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or download FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care: Resource Center,...
  • Page 30 KEP Multi-Protocol Communication Card Option Start-up Guide o Select “Full Diagnostic" NOTE: If desired, the default capture period can be changed o Click on “Start Diagnostic” o When the capture period is finished, the “Diagnostic Test Complete” window will appear...
  • Page 31 KEP Multi-Protocol Communication Card Option Start-up Guide • Step 2: Send Log o Once the diagnostic test is complete, a .zip file will be saved on the PC o Choose “Open” to launch explorer and have it point directly at the correct folder o Send the Diagnostic zip file to flowsupport@kep.com...

  • Page 32: Appendix A.6. Update Firmware

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.6. Update Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar.

  • Page 33: Appendix A.8. Reading Data Arrays

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix A.8. Reading Data Arrays • Connect to the COM CARD with a browser and click on the Diagnostics & Debugging button. • Select the User Messages branch. • Select the info tab.

  • Page 34: Appendix B. Vendor Information - Kep

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix B. Vendor Information - KEP NOTE: All Modbus TCP/IP registers are the same as the Modbus RTU registers for the serial device. If this point list is needed, contact the OEM. The Modbus TCP/IP node address of the device is also the same as the Modbus RTU node address.
  • Page 35 KEP Multi-Protocol Communication Card Option Start-up Guide Configuration trail U16_XXX[092] N10:092 nvoCfgTrail_XXX SNVT_count_f Tag Number U16_XXX[093] N10:093 nvoTagNumber_XXX SNVT_count_f Peak Year U16_XXX[094] N10:094 nvoPeakYear_XXX SNVT_count_f Peak Month U16_XXX[095] N10:095 nvoPeakMonth_XXX SNVT_count_f Peak Day U16_XXX[096] N10:096 nvoPeakDay_XXX SNVT_count_f Peak Hours U16_XXX[097]...

  • Page 36: Appendix B.2. Supertrol_I Modbus Rtu Mappings To Bacnet, Metasys N2, Ethernet/Ip, Df1,Modbus Tcp/Ip And Lonworks

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix B.2. SUPERtrol_I Modbus RTU Mappings to BACnet, Metasys N2, EtherNet/IP, DF1,Modbus TCP/IP and LonWorks BACnet Metasys Metasys BACnet LonWorks Point Name EIP Tag Name LonWorks Name Object N2 Data Object ID Address...

  • Page 37: Appendix B.3. Leveltrol_Ii Modbus Rtu Mappings To Bacnet, Metasys N2, Ethernet/Ip, Df1, Modbus Tcp/Ip And Lonworks

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix B.3. LEVELtrol_II Modbus RTU Mappings to BACnet, Metasys N2, EtherNet/IP, DF1, Modbus TCP/IP and LonWorks BACnet Metasys Metasys BACnet LonWorks Point Name EIP Tag Name LonWorks Name Object N2 Data Object ID...

  • Page 38: Appendix B.4. Es762-St2 Modbus Rtu Mappings To Bacnet, Metasys N2, Ethernet/Ip, Df1, Modbus Tcp/Ip And Lonworks

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix B.4. ES762-ST2 Modbus RTU Mappings to BACnet, Metasys N2, EtherNet/IP, DF1, Modbus TCP/IP and LonWorks BACnet Metasys Metasys BACnet LonWorks Point Name EIP Tag Name LonWorks Name Object N2 Data Object ID...
  • Page 39 KEP Multi-Protocol Communication Card Option Start-up Guide Sen/Proc Alm Wet Steam Alm Bit_XXX[006] B12:006 nvoSnAlWtStA_XXX SNVT_switch Sen/Proc Alm Off Fluid Table Bit_XXX[007] B12:007 nvoSnAlOfFTb_XXX SNVT_switch Sen/Proc Alm Flow In Over Range Bit_XXX[008] B12:008 nvoSnAlFlInO_XXX SNVT_switch Sen/Proc Alm Input 1 Over Range...

  • Page 40: Appendix C. Reference

    KEP Multi-Protocol Communication Card Option Start-up Guide Appendix C. Reference Appendix C.1. Specifications COM CARD Option 3 COM CARD Option 4 One 3-pin Phoenix connector with One 2-pin Phoenix connector with: Electrical Connections RS-485 port (+ / - / gnd)

  • Page 41: Appendix D. Limited 2 Year Warranty

    In all cases KEP’s responsibility and liability under this warranty shall be limited to the cost of the equipment. The purchaser must obtain shipping instructions for the prepaid return of any item under this warranty provision and compliance with such instruction shall be a condition of this warranty.

This manual is also suitable for:

Supertrol iLeveltrol iiEs762-st2

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