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Quick Start Guide for Unitrends MSP
Recovery MAX Appliances
Release 10.5.5 | Document Version 1.08102021

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Summary of Contents for Kaseya UNITRENDS

  • Page 1 Quick Start Guide for Unitrends MSP Recovery MAX Appliances Release 10.5.5 | Document Version 1.08102021...
  • Page 2 Content in this publication is copyright material and may not be copied or duplicated in any form without prior written permission from Unitrends, Inc (“Unitrends”). This information is subject to change without notice and does not represent a commitment on the part of Unitrends.
  • Page 3: Table Of Contents

    Quick Start Guide for Unitrends MSP Recovery MAX Appliances Release 10.5.5 | August 2021 Contents Quick Start Guide for Unitrends MSP Recovery MAX Appliances Preparing to configure your Recovery MAX appliance Appliance network requirements Requirements and considerations for DHCP Inspect the appliance...
  • Page 4: Quick Start Guide For Unitrends Msp Recovery Max Appliances

    "Additional ports" below). All of these ports are outgoing connections from the Unitrends appliance. We do not require incoming NAT of ports or exposing the unit to a public IP, only outgoing communication from a local source Unitrends appliance is needed.
  • Page 5 Updates the Unitrends appliance to • ftp.unitrends.com perform software updates. • Outbound • ftp.unitrends.com is used by Support to install patches and updates. • HTTP • Outbound Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 6 An IP address to assign to the appliance. • The netmask value for your organization. • A gateway IP address. • An IP address for networked DNS servers. • A network domain name. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 7: Requirements And Considerations For Dhcp

    IP address. • Unitrends appliances intended for use as backup copy targets must be assigned static IP addresses. Inspect the appliance After unpacking the appliance, check for physical damage that may have occurred during shipping. To report shipping damage or missing items, please contact support at support@unitrendsmsp.com or 1-866-881-4766.
  • Page 8 DHCP automatically assigns an IP address to the appliance when you power it on for the first time. • When the appliance is powered on, you see a list of menu choices in the Unitrends Backup Console Interface. Notes: •...
  • Page 9 Connect your network cable to one of the four ports located on the front of the appliance and note your chosen adapter. (See the image below.) Power on the appliance. When the appliance is powered on, you see a list of menu choices in the Unitrends Backup Console Interface. Notes: •...
  • Page 10 All appliances are deployed with these default operating systems credentials: user root, password unitrends1. For appliance security, you must change this password. On the Console Interface screen, enter 2 in the Please enter choice field. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 11 Enter Y to configure the IP address, netmask, and gateway. Follow the prompts to enter each setting. Review your settings, then enter Y to commit the network configuration changes. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 12 To configure DNS settings, enter 2, then enter Y to edit. Enter the Primary DNS IP address, a Secondary DNS IP (optional), and a DNS Domain. Review the settings and enter Y to save. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 13: Step 2: Set Up The Appliance Using The Quick Setup Wizard

    You have finished configuring network settings. You can complete the setup remotely from any workstation or server on the network by accessing the appliance at https://<appliance IP address>. You can find the IP address at the bottom of the Unitrends Backup Console Interface screen. Proceed to "Step 2: Set up the appliance using the Quick Setup Wizard".
  • Page 14 Select a Timezone. If needed, modify the appliance Date and Time. • Check the Use an NTP Server box to sync to an NTP server. (Optional) Enter your preferred NTP server address. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 15 Click + Add Recipients to add a an email recipient. Enter an email address in the Recipient field and select one or more of the System, Jobs, and Failures options to specify which reports the appliance will send to the recipient. Repeat as needed to add more recipients. Quick Start Guide for Unitrends MSP Recovery MAX Appliances...
  • Page 16: Additional Details

    When the dialog completes, a short tour begins to help you get started. Additional details Reference the Administrator Guide for Recovery Series, Recovery MAX, and Unitrends Backup on the Unitrends website. IMPORTANT! Record the appliance asset tag, which is a 10-11 digit string on the appliance. To see the string, select ? >...

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