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8
Troubleshooting
Problem
Cause
Machine may have
Program
switched to self
cannot be
protection mode due to
started or
an infrastructure problem
selected.
(such as line voltage,
water pressure, etc.).
There may be some water
in your machine when you
Water in the
receive it. This is from the
machine.
quality control process
and is normal.
There is water
There might be problems
coming from
with hoses or the pump
the bottom of
filter.
the machine.
Tap may be turned off.
Water inlet hose might be
Machine does
bent.
not fill with
Water inlet filter might be
water.
clogged.
The door may be ajar.
Water outlet hose might
Machine does
be clogged or twisted.
not discharge
Pump filter may be
water.
clogged.
Machine feet might
require adjustment.
Transportation safety
bolts might have not been
removed.
There may be a small
Machine
amount of laundry in the
vibrates or
machine.
shakes.
The machine may be
overloaded or the clothes
may be distributed
unevenly.
There machine might be
touching a solid surface
Machine
stopped
Machine can stop
shortly after
temporarily due to low
the program
voltage.
started.
Explanation / Suggestion
Reset your machine by pressing "Start/Pause/
Cancel" button for 3 seconds. (see, Cancelling
a Program)
It is not harmful to your machine.
Be sure the seals of the water inlet hoses are
securely fitted.
Tightly attach the drain hose to the waste pipe
or sink.
Make sure that the pump filter is completely
closed.
Open the inlet water taps fully.
Straighten the water intake hose.
Clean the water intake filter.
Close the door.
Clean or straighten the hose.
Clean the pump filter.
Adjust the machine feet.
Remove the transportation safety bolts.
Add more laundry to the machine.
Reduce the amount of laundry in the machine
or balance the load by hand.
Ensure that nothing touches the machine.
It will resume operating when the voltage is
back to the normal level.
29
EN
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