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11
WARRANTY AND REPAIR:
All Innovative Concepts & Design LLC products are designed and manufactured to the highest
standards in the industry. With proper care and maintenance, your product will provide years
of reliable service.
LIMITED WARRANTY
A. Innovative Concepts & Design LLC guarantees its products to be free from defects in
materials and workmanship for one (1) year from the original purchase date. Exceptions:
Laser assemblies on CD Players, cartridges, and crossfaders are covered for 90 days.
B. This limited warranty does not cover damage or failure caused by abuse, misuse,
abnormal use, faulty installation, improper maintenance, or any repairs other than
those provided by an authorized Innovative Concepts & Design LLC Service Center.
C. There are no obligations of liability on the part of Innovative Concepts & Design LLC for
consequential damages arising out of or in connection with the use or performance of
the product or other indirect damages with respect to loss of property, revenues, of
profit, or costs of removal, installation, or reinstallation. All implied warranties for
Innovative Concepts & Design LLC, including implied warranties for fitness, are limited in
duration to one (1) year from the original date of purchase, unless otherwise mandated
by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful Customer Service Representatives at (732) 346-
0061, and they will be happy to give you a Return Authorization Number (RA#) and the
address of an authorized service center closest to you.
B. After receiving an RA#, include a copy of the original sales receipt, with defective
product and a description of the defect. Send by insured freight to: Innovative Concepts
& Design LLC and use the address provided by your customer service representative.
Your RA# must be written on the outside of the package, or processing will be delayed
indefinitely!
C. Service covered under warranty will be paid for by Innovative Concepts & Design LLC
and returned to you. For non-warrantied products, Innovative Concepts & Design LLC
will repair your unit after payment is received. Repair charges do not include return
freight. Freight charges will be added to the repair charges.
D. On warranty service, you pay for shipping to Innovative Concepts & Design LLC, we pay
for return shipping within the continental United States. Alaska, Hawaii, Puerto Rico,
Canada, Bahamas, and the Virgin Islands will be charged for freight.
E. Please allow 2-3 weeks for return of your product. Under normal circumstances your
product will spend no more than 10 working days at Innovative Concepts & Design LLC.
We are not responsible for shipping times.