If there is shipping damage or the unit fails to operate properly upon receipt, report damage to the carrier immediately and notify Comdel factory within 30 days of receipt of unit. Failing to report any damage within this time period is the same as acknowledging that the unit was received undamaged.
Return the unit in the original, or equivalent, shipping container • Receive a Return Materials Authorization (RMA) number from the factory prior to the return of the product to Comdel for repair • Place RMA numbers clearly on the shipping container or on the packing slip CAUTION: Breaking the seal or removing the warranty decal from this unit will void the warranty.
CAUTION: The default communication protocol is factory set at 9600 baud, 8 bits, 1 stop bit, no parity. These settings can be changed via internal dip switches. Contact Comdel Engineering for assistance if other protocol settings are required. Any attempt to change factory settings will void any warranty on the unit.
+15Vdc Control circuit common ground Control circuit common ground Addendum for ESC-2/FP - 2KV Systems. Front Panel Display—Scaling: Voltage setpoint and monitor scaling: The voltage setpoint and ouput monitor displays read at full scale as 2.00, this implies an output of 2000 volts dc from HV+ to HV- terminal. The scaling is linear throughout its entire range.
ESC-2/FP Manual Customer Service Comdel field services, technical support, and repair services are available to all customers and for both warranty and non-warranty products. When sending equipment to the factory for service or calibration, you need a Return Material Authorization (RMA) number to ensure that we can properly track your equipment.
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The Comdel authorized repair depots stock parts and test equipment that support most Comdel products. Customers are encouraged to discuss specific service support needs with their local Comdel office to ensure prior product support preparation is arranged.
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(1) one year of rendering service or repair. At Buyers request, failure analysis will be provided for all in-warranty failures returned by Buyer to Comdel Gloucester. Liability of Seller under this warranty shall exist provided that: Buyer exposes the product to normal use and service; in case of shipping damage, Buyer notifies Seller within 30 days of receipt of goods;...
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