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Summary of Contents for Intralot WinStation
- Page 1 OHIO WinStation (TVM) Lottery Terminal Manual August 2021 © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 1...
- Page 2 Any rights not expressly granted herein are reserved. Declaration of Conformity Hereby, INTRALOT declares that the MP lottery terminal is in compliance with the essential requirements and other relevant provisions of Directives EMC 89/336/EEC and LVD 73/23/EEC. For further information, please visit http://www.intralot.com.
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Page 3: Table Of Contents
6.1.1. Changing Passwords........38 3.2.1. Lottery Reports – Cashes .......18 6.2. Intralot Gaming System ........39 3.2.2. Lottery Reports – Book Activations ....18 6.2.1. Print a Pending Ticket ........39 © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 3... -
Page 4: Chapter 1. Winstation Overview
(valued at $50 or less) by applying credit to the player’s balance for additional purchases, and direct players to either the retailer or Lottery to claim their winnings. The WinStation does not dispense cash, accept coins, or refund any remaining balance to the player. This information is provided to the players on the machine’s exterior and on various screens during their purchase activity. -
Page 5: Winstation Interior
Power Supply (UPS) 1.2.1. PC The PC controls the operation of the WinStation and should not be touched. Each of the attached connectors control a specific aspect of the WinStation’s operation and, likewise, should not be touched unless expressly asked by an Intralot Hotline Operator or Customer Service Representative. -
Page 6: Security
You cannot duplicate these keys. If they are lost, a new set must be purchased. Call Intralot’s Hotline to order replacement keys, T-bar handle or remote control. The key that controls access to the WinStation locks and unlocks a plug that fits into the center of the cylinder, as shown on the left. ... -
Page 7: Chapter 2. Daily Retailer Operations
DAILY RETAILER OPERATIONS The WinStation enters Service Mode (or Retailer Mode) each time the door is opened. Once logged in, it is from this mode that books are loaded and unloaded, ticket roll stock is loaded, reports are requested, cash box is accessed and diagnostics are performed. -
Page 8: Menu Navigation
2.3. BOOK OPERATIONS Book Operations consist of three activities: Receiving shipments of instant tickets Activating books of instant tickets Settling books of instant tickets © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 8... -
Page 9: Receive Shipment
Scan the order number on the delivery receipt to receive all of the instant ticket books in the shipment - Scan any instant ticket on a book in the shipment. A confirmation receipt will be printed. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 9... -
Page 10: Book Activation
Leave book activation receipt in the bin under the correlating book of tickets for future t information. The book of tickets may now be loaded into the WinStation for sale using the Load Full Pack or the SmartLoad functions. -
Page 11: Load A Full Book
Load a Full Book NOTE: Always verify the game parameters when you are loading books of tickets. Tickets may be loaded into the WinStation by using the barcode reader, manually entering information on the touch screen, or a combination of both. -
Page 12: Loading A Book Into A Bin
Once the book has been loaded, the screen indicates the process has been completed successfully. Touch the OK button to return to the Maintenance menu. If it displays “OUT” or “- - - “, unload and reload the bin. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 12... -
Page 13: Load A Full Book With The Smart Load Card
Loading a book with the Smart Load card is a separate item in the maintenance menu. Only full books of tickets may be loaded using the Smart Load card. The card contains a barcode that defines the game parameters needed for the WinStation to properly dispense and account for tickets. ... -
Page 14: Unloading Instant Tickets
This function allows the retailer to collect cash from the bill acceptor and start a new reporting period. A Close Shift report should be done whenever cash is removed from the WinStation. NOTE: Cash should not be removed from cashbox without closing shift. -
Page 15: Removing & Replacing Cashbox
Important Telephone Numbers When Important Telephone Numbers is selected from the Maintenance menu, a list of telephone numbers to contact Intralot’s Hotline and the Ohio Lottery Commission is displayed. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 15... -
Page 16: Load And Unload Paper Roll
Remove the roll from the ticket roll stock spindle. Set the used roll aside if reloading; discard if replacing with a new roll. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 16... -
Page 17: Chapter 3. Retailer Reports
System reports provide the status of the peripherals, such as the bill collector, barcode reader, touch screen, and ticket bursters, as well as logged and security events, and the current WinStation configuration settings. 3.1. -
Page 18: Lottery Reports
3.2.1. Lottery Reports – Cashes Cashes shows all validations on the WinStation where credit was given to the player to purchase additional product. The report shows instant and online cashes by prize amounts, the total quantity for each prize amount, the total value of each prize amount, and the total cashes quantity and dollar amount. -
Page 19: Lottery Reports - Book Settlements
3.2.3. Lottery Reports – Book Settlements The WinStation provides daily, week-to-date and weekly reports of book settlements that have occurred on the WinStation. Settlement reports show Instant ticket settlements by game and book, total quantity and total amount. Reports are available for predefined time periods, including: •... -
Page 20: Weekly Invoice
Selling Bonus 0.00 CLASSIC KICKER™ Cashes 0.00 CLASSIC KICKER™ Cancels 0.00 Instant Net Due 0.00 Multi State RAFFLE Sales 0.00 Multi State RAFFLE Cashes 0.00 123456-12345 01 TR:00000000170 © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 20... -
Page 21: Accounting Reports
3.3. Accounting Reports Accounting reports are local reports produced from information contained in the database on the WinStation. These reports show shift activity, WinStation inventory, transaction activity, and instant and online sales and cashes. The below picture is a list of the reports that are available from the Accounting Reports sub menu: 3.3.1. -
Page 22: Inventory Report
The Lost Sales Stats with Calendar Report shows Instant sales statistics and out of stock time for each bin for the specified period chosen. Data in this report includes: System Down Factor: Percentage of time the WinStation was powered off. Out of Stock Factor: Average percentage of time that bins were empty or in an error state. - Page 23 The Lifetime Sales Report is a summary report that shows sales for the life of the machine. Sales shown are total instant tickets and dollar amount, and total online tickets and dollar amount. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 23...
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Page 24: System Reports
3.4. System Reports System reports are generally produced by a WinStation technician, lottery security personnel, or when requested by Intralot’s Hotline during a problem resolution call. System reports provide information related to: The status of the peripherals, such as the bill acceptor, barcode reader, touch screen, and ticket bursters. -
Page 25: Chapter 4. Consumer Operations
Consumer operations allow customers to purchase and validate instant and online tickets from the WinStation without retailer assistance. Winning tickets valued at $50 or less may be used as credit in the WinStation to purchase additional tickets. Winning tickets valued up to $599 may be redeemed by retailers. Winning tickets valued at more than $600 must be claimed at the Lottery. -
Page 26: Purchasing Ohio Lottery Tickets
A player may purchase a combination of instant and online game products after money has been inserted. The WinStation will not give change. All money inserted must be used to purchase product. 4.1.2.2. Credit and Debit Cards The TVM is now equipped with an Ingenico card reader. The card reader is going to allow players to use their debit or credit card to place funds on the machine. - Page 27 If the system is down, the PIN pad will read “OUT OF SERVICE” 2. Please Wait will appear. 3. The player is then instructed to Insert or Swipe Credit Card © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 27...
- Page 28 4. If card has a preferred language, it will ask “Select Language”. 5. If preferred language is English, no question is asked and “ Please Wait, Do Not Remove Card” is shown” © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 28...
- Page 29 If No is selected, the below message will appear b. Then this message will appear: c. If “Cancel” is selected the message below will show: d. Then this message will appear: © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 29...
- Page 30 8. After the PIN is entered in, and accepted the message “PIN OK” appears 9. After the PIN is accepted, the system beings to process and sends the following message: © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 30...
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Page 31: Buying Instant Tickets
The screen indicates the ticket is in the process of dispensing after the button has been pressed. The number of tickets remaining to be dispensed and the balance decreases as each ticket is vended. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 31... -
Page 32: Online Games
Auto Pick ticket for the current drawing. Player may also insert a bet card to purchase. © Intralot Inc. WinStation (TVM) Terminal Manual – October 2017 Page 32... -
Page 33: Buying Online Game Tickets
4.4.1. Online Game Panel Online game products may be purchased from the online game panel at the top of the WinStation. Each circle on the Auto Pick panel contains a window that displays the game logo graphics that identify which games may be purchased. -
Page 34: Using A Bet Card
Auto Pick game panel are also available for purchase using a bet card. The player inserts a bet card face up into the bet card reader. There must be credits on the WinStation in order for the bet card to be accepted. -
Page 35: Ticket Checking
Ticket Checking The WinStation can check instant and online tickets to see if they are winners. It can credit the customer’s balance from a winning ticket valued at $50 or less, if the customer wishes to do so. ... -
Page 36: Debit/Credit Card Reader
If the ticket is not scanned within the allotted time period, the WinStation returns to the “Select a Product” or “Insert Money” screen. TVM will NOT validate a pay voucher. 4.7. Debit/Credit Card Reader The TVM is now equipped with an Ingenico card reader. The card reader is going to allow players to use their debit or credit card to place funds on the machine. -
Page 37: Chapter 5. Diagnostics
WinStation, shutdown and restart the machine, copy debug information and update the instant ticket database. These diagnostic procedures should only be performed with the help of an Intralot Hotline Operator, with the exception of updating the instant ticket database and parking the burster blade. -
Page 38: Chapter 6. Settings Menu
6.1.1. Changing Passwords Passwords may be changed by the person in charge of the machine or by Intralot. Intralot has the ability to change any password or reset all passwords. The person in charge may change their own password or those of the clerks. -
Page 39: Intralot Gaming System
Intralot Gaming System The Intralot Gaming System menu provides access to authorized users to open the retailer screen. From this screen, a ticket reprint can be initiated. This is only available when a purchased ticket failed to print from the WinStation.
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