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07/30/09
111054.0001
EN 36221
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A W
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N OT F O R R E S I D E N T I A L U S E
This Installation Manual provides the information required to install, troubleshoot and maintain an
RMX™ Commercial / Industrial Door Operator.

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  • Page 1 07/30/09 111054.0001 EN 36221 N OT F O R R E S I D E N T I A L U S E This Installation Manual provides the information required to install, troubleshoot and maintain an RMX™ Commercial / Industrial Door Operator.
  • Page 2: Table Of Contents

    Table of Contents Section 1 How to use this manual........1.1 Section 7 Special Operator Features .........7.1-7.2 Operator Cycle Count..........7.1 Section 2 Safety Information & Instructions....2.1 Circuit Board Firmware version .......7.1 Operator Type ............7.2 Section 3 General Information..........3.1 Section 8 Troubleshooting............8.1-8.4 Section 4 Installation...............4.1-4.9 Display Operation..........8.1...
  • Page 3: How To Use This Manual

    Section 1: How to use this manual The 11 sections of this Installation Manual provide the information required to install, troubleshoot and maintain an RMX™ commercial/industrial door operator. Section 2 Provides important defining information related to safety terminology used throughout this manual, as well as safety related instructions which must be followed at all times while doing any steps/tasks/instructions detailed in this manual.
  • Page 4: Safety Information & Instructions

    If you have any questions or do not understand the information presented, call your nearest service representative. For the number of your local Overhead Door Dealer, call 800-929-3667, and for Overhead 1. Read manual and warnings carefully.
  • Page 5: General Information

    Entrapment Protection Recommendations Overhead Door Corporation recommends the installation of a fail safe external reversing device (such as a reversing edge or photocell system, etc.) on all electronically operated commercial doors. If such a reversing device is not chosen, then the operator must be installed with only a constant contact control switch for operation.
  • Page 6: Installation

    Section 4: Installation Drawbar Assembly The Model RMX™ Drawbar Operator consists of the Power Unit (A), Drawbar Track (B), Chain Guides (C), Drawbar Arm (E), Front Spreader (G), Front Idler Pulley (H), Drive Chain (J), Drive Sprocket (K) and Drawbar Track Spacer (L).
  • Page 7: Drawbar Assembly

    Drawbar Assembly (cont’) 2) Attach the assembled drawbar track to the power unit using the eight (8) 1/4"-20 x 1/2" self-tapping screws provided. The curved part of the track MUST be toward the electrical panel. CARRIAGE TRACK 3) Insert the carriage into the tracks as shown in Fig. 3. NOTE: One end of the carriage has a notch (Detail A) which will be used to locate the chain pin (Detail B).
  • Page 8 Drawbar Assembly (cont’) PLASTIC SLIDE GUIDE 6) Attach the chain guide assemblies to the drawbar tracks using track bolts and locknuts. Fig. 5. CHAIN GUIDE BRACKET NOTE: Space chain guides evenly between operator and header. Doors 12 foot tall and under will use 2 chain guides. Doors over 12 feet will require 3 chain guides.
  • Page 9 Drawbar Assembly (cont’) 7) Uncoil the drawbar chain and install by routing the chain over TROLLEY SPROCKET the chain guides and around the drive sprocket on the output & SHAFT CHAIN shaft as shown in Fig. 6. CARRIAGE 8) Pass the chain through the rectangular slot in the carriage and insert the chain pin through the end link of the chain.
  • Page 10 Drawbar Installation CAUTION Check the working condition of the door before installing the VERTICAL LINE 2" X 6" (SEE STEP 2) operator. Door must be free from sticking and binding. (SEE STEP 1) HORIZONTAL LINE If the door is equipped with a latching device, secure the locking (SEE STEP 6) HEADER bar in the open (unlocked) position.
  • Page 11 Drawbar Installation (cont’) MAKE MARK 2-1/2" ABOVE HIGH ARC OF 2" X 6" DOOR FOR HORIZONTAL LEVEL LINE 1) Raise the operator into a position approximately 4" above the horizontal door tracks. HEADER 2) Temporarily suspend the operator from the ceiling superstructure with rope or by some other safe and suitable means.
  • Page 12: Attach Operator

    Attach Operator. 4) Center spreader bracket on the vertical line. Use two (2) ROPE OR CABLE 1/4" x 1-3/4" lag bolts to attach the bracket to the header. Fig. 9. 1/4" X 1-3/4" LAG BOLTS 5) Raise the door and position the operator so that the drawbar tracks are level and the operator chain is in line with the center of the door (or the stile where the door bracket will be attached).
  • Page 13: Connection To The Door

    Connection to the Door Door Center Line Top Door Roller 1) Pull down on the drawbar arm locking sleeve and attach to ATTACH TO DOOR WITH DOOR 1/4" -20 X 2 -1/4" carriage. BRACKET CARRIAGE BOLTS 2) Position the door bracket on the door as shown in Fig. 11, W/NUTS (OR AS RECOMMENDED with mounting holes on the door centerline.
  • Page 14 Clutch Adjustment The RMX™ Operators have a friction style clutch that can be adjusted. NOTE: The clutch is intended to provide protection for the door, the operator and associated equipment. It is not intended for entrapment protection. RMX™ Operators have a motor reversing feature that is integrated with the clutch assembly.
  • Page 15 LINE INPUT TERMINALS • DO NOT apply power to operator until instructed to do so. • Overhead Door Corporation recommends that line voltage wiring be performed by a qualified electrician. • Be sure that electrical power has been disconnected from...
  • Page 16: Line Voltage Wiring

    Low Voltage Control Wiring (general) Fig. 3 1) Connect all LOW VOLTAGE control circuit wires to this side of unit using 1/2" conduit or flexible convoluted tubing. • Keep low voltage and line voltage wires separate. • Route all low voltage control wiring as shown. This includes all control circuit wires such as wall controls, timers and single button input devices as well as radio control and safety circuit wiring.
  • Page 17: External Wire Diagram

    External Wire Diagram See Appendix B for detailed description of terminals. 20-40 VDC @ 300mA CONTROL SIGNAL TERMINAL STRIP LINE IN MAX CURRENT POWER CONNECTIONS CLASS 2 SUPPLY 0-40 VDC EXTERNAL RADIO TERMINAL STRIP CLASS 2 SUPPLY 0-40 VDC OPEN CLOSE STOP 1-BTN...
  • Page 18: Wall Control

    Wall Control CONTROL SIGNAL TERMINAL STRIP 1) For a single 3 - button installation, make connections as OPEN CLOSE STOP 1-BTN SAFETY SAFETY INTLK INTLK shown in Fig. 4. 2) For a multiple 3 - button installations, make connections as shown in Fig.
  • Page 19 Interlock Switches 1) Optional external interlock switches are required with some CONTROL SIGNAL TERMINAL STRIP Sectional or Rolling Steel Doors to prevent the door from OPEN CLOSE STOP 1-BTN SAFETY SAFETY INTLK INTLK operating under certain conditions including the following: •...
  • Page 20: Radio Control & Photocell Wiring

    Radio Control and Photocell Wiring Radio Control Installation 1) For a 3-wire radio control installation, make connections as shown 20-40 VDC @ 300mA CONTROL SIGNAL TERMINAL STRIP in Fig. 8. MAX CURRENT OPEN CLOSE STOP 1-BTN NOTE: PWR terminal supplies 20 – 40VDC. Radios used must be EXTERNAL RADIO TERMINAL STRIP SAFETY SAFETY...
  • Page 21 Sensing Edge Switch Installation NOTE: Do not connect a 2-wire monitored sensing edge switch to these terminals. Figure 12 shows an example of a typical sensing edge installation. Left hand side is shown but right hand is a mirror image of this. 1A) If wiring from sensing edge switch to operator is coiled cord or 2 wire jacketed cord: •...
  • Page 22: Control Panel

    Section 6: Operator Setup Procedure Control Panel RMX™ Operators include a full function control panel including a liquid crystal display (LCD), calibration keys and Open, Close and Stop keys for on board operator control. See Fig. 1. The open, close and stop keys Operation Keys, function as a 3-button wall control.
  • Page 23: Setting Constant Contact

    Setting Constant Contact RMX™ Operators are shipped from the factory with both open and close operating modes set to constant contact – stop (C – STP) If your unit is set OPEN MODE C-STP to Momentary Contact (MOM) Open and/or CLOSE, reset the operating modes by taking the following steps: 1) Press CAL/RUN to enter calibration mode.
  • Page 24: Setting Limit Travel

    Setting Limit Travel UP LIMIT TRAVEL NUT LIMIT LOCKING BAR 1) Engage door to Operator. NOTE: Verify open and close operating modes are set to constant contact – Stop (C-STP). See page 6.2 for details. 2) Press CAL/RUN until operator is in run mode. 3) Press and hold OPEN Key on Control Panel.
  • Page 25: Setting Limit Overrun

    Setting Limit Overrun WARNING : The Limit Overrun function will override external reversing devices, including photocells and sensing edges. Therefore, any externally connected devices will be disabled LIMIT OVERRUN 0 during that portion of the door travel controlled by the Limit Overrun function.
  • Page 26: Using Series Ii Safe-T-Beam® Photocells

    Using Series II Safe-T-Beam ® (STB) Monitored Photocells NOTE: The RMX™ Operator can use monitored SERIES II Photocells (STB). If your application requires these photocells, they must be activat- ODC STB OFF ed in calibration mode. 1) Press CAL/RUN to enter calibration mode. 2) Press scroll (DN) until display reads "ODC STB >...
  • Page 27: Max Run Timer

    Max Run Timer The RMX™ Operator will automatically set its maximum run timers (MRT) when the unit is run from limit to limit in the run mode. The Max MAX RUN TMR CLR Run Timer is a feature that prevents the unit from running continuously in the event of a slipping clutch, etc.
  • Page 28: Setting The Mid-Stop

    Setting the Mid-Stop The RMX™ Operator includes a programmable Mid-Stop. This feature allows the operator to stop at a user selectable point when opening. It is MID-STOP CLR used when operating very tall doors that only open to their full height occasionally.
  • Page 29: Changing Open & Close Modes

    Changing Open and Close Modes NOTE: Once the travel limit and safety modes have been set, the OPEN and CLOSE modes may be set for Momentary Contact if desired. OPEN MODE MOM WARNING If momentary contact control is to be used, an external reversing device such as a photocell system or sensing edge switch must be used.
  • Page 30: Operator Cycle Count

    Section 7: Special Operator Features Operator Cycle Count Fig. 1 RMX™ operators include a built-in cycle counter that store the count with or without power to the operator. CYCLES To view the Cycle Count: 1) Press CAL/RUN to enter calibration mode. 2) Press SCROLL (DN) or (UP) until display reads “CYCLES >...
  • Page 31: Operator Type

    Operator Type Fig. 3 RMX™ operators are available for use in jackshaft or trolley configurations. The same control board is used for either configuration, however the con- trol board must be set for the appropriate GDO configuration. A board set for trolley mode will not work in a jackshaft operator and vice-versa.
  • Page 32: Troubleshooting

    Section 8: Troubleshooting Display Operation in Run Mode RMX™ operators display their status on the integral display. Each time the operator runs, stops, reverses or refuses to run, the display will indicate why the action did, or did not, take place. ERROR CODE 1 41 Once an error code has been generated, the RMX™...
  • Page 33: Run Codes

    Error Codes (cont’) To view the error code memory: ERROR CODE 1 3C 1) Press CAL/RUN to enter calibration mode. 2) Press SCROLL (UP) or (DN) until display reads “ERROR CODE 1 > ” . • The display will begin flashing the error code number and 2-digit error code followed by its description.
  • Page 34 Run Codes (cont’) To view the run code memory: 1) Press CAL/RUN to enter calibration mode. 2) Press SCROLL (UP) or (DN) until display reads “RUN CODE 1 > .” • The display will begin flashing the run code number and code followed by its description.
  • Page 35: Led Indicators

    LED Indicators Fig. 7 RMX™ operators include a self-diagnostic circuit board using troubleshooting LED indicators to signal the technician of a problem. TROUBLESHOOTING LED’s HOIST EXTERNAL + 24 VOLTS ENABLE INDICATION INTERLOCK INTERLOCK STB DISABLED STB ENABLED TROUBLESHOOTING NORMAL OPERATING CONDITION LED'S HOIST INTERLOCK SWITCH OPEN: ENAB...
  • Page 36: Service & Maintenance

    Section 9: Service and Maintenance Maintenance Schedule The following table provides a schedule of recommended Service and Maintenance items to be completed by a trained service representative. CAUTION Failure to perform the recommended Service & Maintenance may result in premature failure of the operator. SERVICE ITEM SERVICE INTERVAL (FREQUENCY) EVERY 6 MO.
  • Page 37: Operator Exploded View

    Section 10: Appendix A Operator Exploded View 10.1 FOR ASSISTANCE CALL 1-800-275-6187 07/30/09...
  • Page 38: Operator Parts List

    Appendix A (cont’) Operator Parts List Item Part Number Kit Includes Description Item Part Number Kit Includes Descrip 110956-0001 Kit, Brake Band 080415.0016 Ring, RTNG, EXT, "E", STL, 5/16" 110450.0001 Brake Band. MX 080300.1608 SCR, SET, 1/4"-20 X 1/2" 080415.0016 Ring, RTNG, EXT, "E", STL, 5/16"S 110549.0001 Cover, Solenoid...
  • Page 39: Shaft Assemblies

    Appendix A (cont’) Shaft Assemblies OUTPUT SHAFT ASSEMBLY CLUTCH KIT INTERMEDIATE SHAFT ASSEMBLY 10.3 07/30/09 FOR ASSISTANCE CALL 1-800-275-6187...
  • Page 40: Shaft Parts List

    Appendix A (cont’) Shaft Parts List Item Part Number Kit Includes Description 110970-0001 Clutch Kit 110469.0001 Pulley, Clutch 075197.0000 Spring, Clutch 075193.0000 Lining, Clutch 108015.0001 Disc, Clutch Movable 110472.0001 Nut 5/8-11 086649.0029 Washer, Thrust 080401.0624 Pin, Cotter 110874.0001 Insert, Clutch Disc 110881.0001 Pin, Dowel 110971.0001...
  • Page 41: Rail/Trolley

    Appendix A (cont’) Rail/Trolley 10.5 07/30/09 FOR ASSISTANCE CALL 1-800-275-6187...
  • Page 42: Rail/Trolley Parts

    Appendix A (cont’) Rail/Trolley Parts List Item Part Number Description Item Part Number Description 110977.0001 Pan Assy, plastic Runner 080839.5091 Chain, Roller, #65 X 509P 110844.0001 Arm Assy, Trolley 080839.6051 Chain, Roller, #65 X 605P 26013D Door Arm, Curved 080839.7011 Chain, Roller, #65 X 701P 076169.0000 Brkt, Front Spreader...
  • Page 43: Electric Box Exploded View

    Appendix A (cont’) Electric Box Exploded View (BRAKE) BRAKE) 10.7 07/30/09 FOR ASSISTANCE CALL 1-800-275-6187...
  • Page 44: Electric Box Parts List

    Appendix A (cont’) Electric Box Parts List Item Part Number Kit Includes Description Item Part Number Kit Includes Description 110939.0001 Electric Box Assy, Drawbar 120V 110963.0001 Capacitor Kit 19.5µF 110830.0002 Capacitor 19.5µF 110868.0001 Clamp 110940.0001 Electric Box Assy, Drawbar 240V 24173F04 Screw 110958-0001...
  • Page 45 Appendix A (cont’) Electric Box Parts List (cont’) Item Part Number Kit Includes Description Item Part Number Kit Includes Description 110550.0001 Limit Trigger 110869.0002 Cover Assy 110823.0001 Retaining Ring, Push on 110505.0002 Cover 110818.0003 Washer, Wave Spring, .397 ID Not Shown 100270.0005 Decal 077538.0000 Bushing, 3/8"...
  • Page 46: Screw Terminal Assignments

    Section 10: Appendix B Screw Terminal Assignments INPUT FUNCTION CONNECTION TYPE Causes door to open if not at Up Limit. Normally-Open Dry Contact to GND. 11-POSITION OPEN Causes a closing door to reverse. TERMINAL BLOCK CLOSE Causes door to close if not at Down Limit. Normally-Open Dry Contact to GND.
  • Page 47: Display Run Codes

    Section 10: Appendix C Display Run Codes Condition DISPLAY Condition Code Description Code IDLE > DOWN LIMIT STANDING BY AT DOWN LIMIT (NOTE: THIS MESSAGE IS DISPLAYED IF BOTH LIMITS ARE ACTIVE) IDLE > UP LIMIT STANDING BY AT UP LIMIT IDLE >...
  • Page 48: Display Error Codes

    Section 10: Appendix C Display Error Codes Condition DISPLAY Condition Code Description Code REV > OPEN BUTTON GDO REVERSED BECAUSE THE OPEN BUTTON WAS ACTIVATED REV > ONE BUTTON GDO REVERSED BECAUSE THE 1 BUTTON WAS ACTIVATED REV > RADIO GDO REVERSED BECAUSE THE RADIO INPUT WAS ACTIVATED REV >...
  • Page 49 Section 10: Appendix C Display Error Codes (cont’) Condition DISPLAY Condition Code Description Code BOARD FAILURE 70 CONTROL BOARD FAILURE 70, CONTACT FACTORY TECHNICAL SERVICE DEPT. BOARD FAILURE 71 CONTROL BOARD FAILURE 71, CONTACT FACTORY TECHNICAL SERVICE DEPT. BOARD FAILURE 74 CONTROL BOARD FAILURE 74, CONTACT FACTORY TECHNICAL SERVICE DEPT.
  • Page 50: Troubleshooting Chart

    Section 10: Appendix D Safe-T-Beam® Monitored Photocell Self-diagnostic Troubleshooting Chart SOURCE ( RED LED ) SENSOR ( GREEN LED ) INDICATED CONDITION REQUIRED ACTION NORMAL OPERATION NONE REQUIRED 1. CHECK BREAKERS, FUSES, PLUGS 1. POWER HEAD NOT POWERED 2. CHECK WIRING FOR OBVIOUS SHORTS 2.
  • Page 51: Warranty

    This warranty does not apply if the Operator has a defect, the Seller will be credited the cost of the part. If it is been altered or repaired by any person not authorized by Overhead Door determined there is not a defect in material and/or workmanship, no Corporation to do so, or if it has been damaged due to misuse, accident or credit will be issued.
  • Page 52 Access Systems Division a Division of Overhead Door Corporation 22790 Lake Park Blvd. Alliance, Ohio 44601...

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