PayRange BluKey Select Reference Manual page 19

P a y R a n g e | B l u K e y S e l e c t ™ R e f e r e n c e M a n u a l
Symptom
BKSelect LED does
not light up
BKSelect LED is solid
red
BKSelect LED slowly
flashes red
BKSelect LED slowly
flashes red/blue
BKSelect LED blinks
off
BKSelect LED flashes
series of red/blue
BKSelect LED slowly
flashes blue
BKSelect LED slowly
flashes purple
BKSelect LED quickly
flashes blue
BKSelect LED quickly
flashes red
BKSelect LED quickly
flashes blue, flashes
red, repeats
BKSelect LED quickly
flashes purple
Mobile payment
does not work
Coin count does not
work
6 / 2 9 / 2 0 2 1
LED Pattern Cause
Power is not provided
on machine's harness
(No power)
Harness not compatible
BluKey Select is in
wrong mode
Machine is not
accepting payments
(Disabled by
machine)
Machine is in use
(Machine in
use)
Coin drop detected
(Coin drop)
No payments for last 24
hours
Communicating with
App
Transaction in progress
Upgrading
BluKey Select hardware
error
BluKey Select hardware
error
Uploading transactions,
Downloading upgrades
1. Check if BluKey Select is in Ready state / BluKey Select LED
is solid blue.
2. Check if BluKey Select flashes "Transaction in progress"
LED pattern during mobile payment. If not, check Internet
/ data connection on mobile device.
3. If using pulse mode, check if "pulse on" time in device
settings in Manage is set correctly (see section "Configure
BluKey Select device for payment (using website)").
1. Check connection to coin acceptor sensor/switch.
2. Check for correct polarity of connection to coin acceptor
sensor/switch.
Fix
Check / reconnect harness
connectors.
Use alternative power source per
section "Error! Reference source not
found."
Check and select appropriate
harness type
Contact PayRange for support
Refer to machine manual to enable
payments / return to enabled state.
Wait for machine to complete its
cycle.
Machine accepts payments (top-off).
(Normal operation)
Power-cycle BluKey Select to reset
the warning. Check if machine has
any problems running.
(Normal operation)
(Normal operation)
Keep power on until done
Replace BluKey Select
Replace BluKey Select
(Normal operation)
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